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Melia Villaitana

4.0 star property
Upscale Mediterranean hotel near Terra Natura

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Melia Villaitana

Photo gallery for Melia Villaitana

Aerial view
Terrace/patio
The Level, Family Room
7 restaurants, breakfast, lunch, dinner served; international cuisine
Arcade

Overview of Melia Villaitana

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Avda. Alcalde Eduardo Zaplana, 7, Benidorm, Alicante, 3502
  • Popular LocationTerra Natura7 min drive
  • Popular LocationAqua Natura9 min drive
  • Popular LocationTerra Mítica10 min drive
  • AirportAlicante (ALC-Alicante Intl.)42 min drive
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Room options

View all photos for Suite (Presidential The Level)

Suite (Presidential The Level) | View from room

Suite (Presidential The Level)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 775 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite ((2+2))

Premium bedding, down comforters, minibar, in-room safe

Junior Suite ((2+2))

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for The Level, Junior Suite

Premium bedding, down comforters, minibar, in-room safe

The Level, Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room ((2+1))

Premium bedding, down comforters, minibar, in-room safe

Premium Room ((2+1))

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite 2 Adults + 1 Child

View from room

Junior Suite 2 Adults + 1 Child

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room (The Level (4+4))

Premium bedding, down comforters, minibar, in-room safe

Family Room (The Level (4+4))

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
  • 377 sq ft
  • Sleeps 8
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite 2 Adults + 2 Children

Premium bedding, down comforters, minibar, in-room safe

Family Suite 2 Adults + 2 Children

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 678 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for The Level, Premium Room

Premium bedding, down comforters, minibar, in-room safe

The Level, Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite (Family Suite (2+3))

Premium bedding, down comforters, minibar, in-room safe

Family Suite (Family Suite (2+3))

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 678 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Grand Suite (The Level (2+2))

Premium bedding, down comforters, minibar, in-room safe

Grand Suite (The Level (2+2))

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 646 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (The Level (2+2))

Premium bedding, down comforters, minibar, in-room safe

Junior Suite (The Level (2+2))

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Royal Suite (The Level 2 (adults + 2 children))

Premium bedding, down comforters, minibar, in-room safe

Royal Suite (The Level 2 (adults + 2 children))

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

The Level Penthouse Suite (2+1)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite

Premium bedding, down comforters, minibar, in-room safe

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 678 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium bedding, down comforters, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Suite (The Level, Master, 2+2)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Down duvet
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Melia Guest Room

View from room

Melia Guest Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Premium Room (The Level (2+1))

Premium bedding, down comforters, minibar, in-room safe

Premium Room (The Level (2+1))

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite (The Level, Master)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Down duvet
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Penthouse The Level

Penthouse The Level

Penthouse The Level

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Level, Family Room

Premium bedding, down comforters, minibar, in-room safe

The Level, Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
  • 344 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Grand Suite

Premium bedding, down comforters, minibar, in-room safe

The Level, Grand Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for The Level, Royal Suite

Premium bedding, down comforters, minibar, in-room safe

The Level, Royal Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

The Level Presidential Suite (2+1)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

View from room

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Similar properties

3 outdoor pools, pool umbrellas, sun loungers
The Level at Melia Villaitana
Pool
Breakfast included
Spa
Kids pool
8.8 out of 10, Excellent, (73)
The price is CA $271
CA $298 total
includes taxes & fees
Apr 29 - Apr 30
The Level at Melia Villaitana

About the area

Benidorm

Melia Villaitana is located in Benidorm. The area's natural beauty can be seen at Llevant Beach and Poniente Beach, while Terra Natura and Terra Mítica are popular area attractions. Aqualandia and Aqua Natura are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and ecotours.
Visit our Benidorm travel guideOpens in a new window

What's nearby

  • Guillermo Amor Municipal Stadium - 6 min drive
  • Terra Natura - 7 min drive
  • Aqua Natura - 9 min drive
  • Balcony of the Mediterranean - 10 min drive
  • Terra Mítica - 10 min drive

Getting around

  • Benidorm Tram Station - 6 min drive
  • La Vila Joiosa Tram Station - 17 min drive
  • Alicante Intl. Airport (ALC) - 42 min drive

Restaurants

  • Bar Angelillo - 7 min drive
  • Carl’s Jr - 19 min walk
  • La Gambita - 7 min drive
  • Saltoki Café - 7 min drive
  • Domingo Bar Restaurante - 7 min drive

About this property

Melia Villaitana

Upscale eco-certified hotel
Near Terra Natura and Terra Mítica, Melia Villaitana provides 36 holes of golf, 3 poolside bars, and a free daily manager's reception. Get out on the links at this hotel and enjoy amenities such as a driving range and golf lessons. For some rest and relaxation, visit the sauna or outdoor treatment areas, and indulge in a body treatment or a massage. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Pilates classes and yoga classes are offered at the 24-hour gym; Melia Villaitana also has a terrace, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Other perks include:
  • 6 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and a 24-hour front desk
  • 17 meeting rooms, a gift shop, and a porter/bellhop
Room features
All 459 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • 42-inch flat-screen TVs with premium channels
  • Heating, daily housekeeping, and phones

All-inclusive details

All-inclusive room rates at Melia Villaitana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 16 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: EUR 30 for adults and EUR 8 for children
  • 3 bars/lounges
  • 3 poolside bars
  • 7 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Casa Nostra
  • Indigo
  • La Tasca
  • Mosaico
  • Papamambo

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 36 holes of golf
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Golf driving range
  • Golf lessons
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center
  • Computer station
  • Conference center (9,000 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Outdoor treatment areas
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 25 buildings
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: This property’s Half Board and Full Board rates do not include beverages.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 8 for children
  • Self parking fee: EUR 16 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 15 years old are not allowed in the fitness facility without adult supervision
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Melia Villaitana
Melia Villaitana Benidorm
Melia Villaitana Hotel
Melia Villaitana Hotel Benidorm
Villaitana
Villaitana Wellness Golf & Business Sun Hotel Benidorm
Villaitana Wellness Golf And Business Sun Resort
Villaitana Wellness Resort Business Sun
Villaitana Wellness Golf And Business Sun Resort
Villaitana Wellness Hotel Business Sun
Villaitana Wellness Resort Business Sun
Melia Villaitana Hotel
Melia Villaitana Benidorm
Melia Villaitana Hotel Benidorm

Frequently asked questions

Does Melia Villaitana have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 10:00 AM–8:00 PM.

How much does it cost to stay at Melia Villaitana?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Melia Villaitana on May 5, 2024 start from CA $202.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Villaitana pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Melia Villaitana?

Self parking is available for EUR 16 per day.

What time is check-in at Melia Villaitana?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Melia Villaitana?

Check-out is at noon.

Does Melia Villaitana provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Melia Villaitana?

Some rate plans available at this property are all-inclusive.

Where is Melia Villaitana located?

Situated in Benidorm, this golf hotel is 1.4 mi (2.2 km) from Terra Natura and 2.6 mi (4.3 km) from Llevant Beach. Villaitana Golf Course and Aqua Natura are also within 2 mi (3 km).

Melia Villaitana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 330 reviews" "
Rating 8 - Good. 85 out of 330 reviews" "
Rating 6 - Okay. 33 out of 330 reviews" "
Rating 4 - Poor. 12 out of 330 reviews" "
Rating 2 - Terrible. 12 out of 330 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Joselyn

Stayed 1 night in Jul 2023

10/10 Excellent

PRISKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, room comfort
Enjoyable stay
Enjoyed our stay,unfortunately only 2 restaurants of the 7 open. Pools lovely, Booked the level had use of a private lounge with Drinks included Room nice size,also the bathroom
Stayed 4 nights in May 2022

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a few of days of golf & relaxation
The hotel is really stunning and the views from the rooms, over the golf course to the sea are lovely. It is great stay for a few days of golf and spa/dining. We had half board and the buffet selection in the evening can be a bit repetitive. We had a strange smell in the bathroom which suggests the pipework might need an upgrade but otherwise the hotel is to be thoroughly recommended. Beds are super-comfy, befitting a 5* hotel. Pools are magnificent but the two best ones are too cold to be used in the winter months.
Stayed 4 nights in Feb 2022

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great s
Stayed 1 night in Oct 2021

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great venue and lovely pools.
Stayed here for 4 nights in August 21. Lovely venue, the pools were absolutely brilliant. I have my 8yr old Son with me who loved the pools. We had breakfast on site at the buffet and this again was excellent. We upgraded to a Junior Suite and expected a really nice room but it was quite disappointing. The view was a tree. That’s it! I asked to be moved (I was happy to upgrade even further) but was told that the hotel was full - even though it seemed not to be. Anyway, you’ll need a car to get around anywhere as it’s about 4km from actual Benidorm. Plenty of parking but it’s a few hundred Meters from the hotel entrance so it’s a little tricky to unload and reload your luggage. They do suffer from the ‘reserved sun beds’ like some other places. There are loads and loads of sunbeds but everyone seem to get poolside really early to place their towels on them to reserve them. Almost all beds were reserved and I saw people coming poolside late afternoon when they’d not been there all day. I think this needs addressing by the hotel. Apart from that it’s a nice place. Some of the reception staff were excellent and some, not so. The evening entertainment is in Spanish as is the Kids club. My Son stayed with me all day so that didn’t impact him.
Stayed 5 nights in Aug 2021

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Antoine

Liked: Property conditions & facilities, room comfort
Fabulous but could be even better
Everything was fabulous in the hotel. Staff is friendly and the place is amazing except for small details like the application they use to review the program or order dental kit or other which are not optimal. Not able to check the status of dental kit order or check the status of your restaurant booking. When they are making up the room they don't really clean around, they just change the towels and make the bed but no cleaning. And biggest issue we had with them is that they refuse to refund us a stay we booked in their hotel which happened to be during lockdown.
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020