Hall

Days Inn by Wyndham Ridgeland South Carolina – Avis

2 out of 5
Days Inn by Wyndham Ridgeland South Carolina
8216 East Main Street, Ridgeland, SC

Avis

5,8
Note de 10 – Excellent, d’après 84 avis sur 499." "
Note de 8 – Bien, d’après 89 avis sur 499." "
Note de 6 – Acceptable, d’après 109 avis sur 499." "
Note de 4 – Médiocre, d’après 96 avis sur 499." "
Note de 2 – Terrible, d’après 121 avis sur 499." "

5,6/10

Propreté

6,8/10

Service et personnel

5,6/10

Commodités

5,4/10

État et installations de l’hébergement

5,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

Chantal

Voyage de couple
Points forts : Propreté
Points faibles : Service et personnel
Très peu de choses pour le déjeuner. On a pris seulement un café.
Séjour de 1 nuit en avril 2024
Hotel Manager a répondu le 6 avr. 2024
Dear Guest,Thank you for your feedback. We apologize for the limited lunch options during your stay. We'll work to improve our offerings for a better experience in the future.Sincerely, Hotel Manager

10/10 – Excellent

Joseph

Séjour de 3 nuits en juillet 2023
JJ Patel a répondu le 18 sept. 2023
Dear Joseph,Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

2/10 – Terrible

sandra

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
Dès notre arrivés on nous a donner une chambre qui était pas nettoyer et ce même si on était rendu le soir , sa été très long avoir une autre chambre qui était pas très propre, il avait pas de savon à main , ni mouchoir et il restait seulement un bout de papier de toilette…. Le plancher était salle , la salle de bain aussi …. Bref c’était deguelasse , Malheureusement nous avons pas pu être rembourser car nous avions payer par internet !!!
Séjour de 1 nuit en janvier 2023

6/10 – Acceptable

Ghislain

Séjour de 1 nuit en décembre 2022

8/10 – Bien

Annie

Voyage en famille
Points forts : Service et personnel, commodités
Proche autoroute pas cher déjeuner correct mais vieil établissement manque de rénovation Correct pour une nuit
Séjour de 1 nuit en février 2022
Days Inn 29936 a répondu le 3 mars 2022
Thank you for taking time to leave us a review! We hope to see you again soon.

6/10 – Acceptable

Jerome

Voyage en famille
Points forts : Confort de la chambre
Malgré un léger vieillissement concernant la cambre. Nous avons pu passer une bonne nuit . Literie comfortable et environnement calme
Séjour de 1 nuit en janvier 2021
Davina Frazier a répondu le 8 janv. 2021
Dear Jerome, Thank you so much for taking the time to share your feedback with us. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our customers are met. I’m glad you enjoyed your experience here!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Edgar

Séjour de 1 nuit en mai 2024
Hotel Manager a répondu le 27 mai 2024
Dear Edgar,Thank you for rating us 5 out of 5! We're thrilled to hear that you had a great experience during your stay. If there's anything else we can do to enhance your next visit, please let us know. We look forward to welcoming you back for another wonderful stay soon!Sincerely, Hotel Manager

2/10 – Terrible

VANESSA

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mai 2024
Hotel Manager a répondu le 27 mai 2024
Dear VANESSA,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager

4/10 – Médiocre

Tracey

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The bed was the only thing that was decent. Very trashy. And coffee was no good and the breakfast did not draw me at all.
Séjour de 1 nuit en mai 2024
Hotel Manager a répondu le 24 mai 2024
Dear Tracey,We apologize for falling short of your expectations during your recent stay. Your feedback regarding the cleanliness, coffee quality, and breakfast offerings is concerning, and we're taking immediate steps to address these issues. Please accept our sincerest apologies for any inconvenience caused, and we hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

2/10 – Terrible

Thais

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
There were 1000s of cigarette butts in the parking lot, like no one had cleaned outside, every. There were 2 fights during the night outside our room. There was enough milk for one person to have cereal. No one came to check and refill.
Séjour de 1 nuit en mai 2024
Hotel Manager a répondu le 24 mai 2024
Dear Guest,Thanks for taking the time to share your experience. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely, Hotel Manager

4/10 – Médiocre

Lincoln

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I would have a hard time ever staying at this hotel again. Lobby was dirty and disorganized and the breakfast area in the morning was scantly supplied and very underwhelming. Entered the room & dust everywhere, pillowslips were worn out, furniture badly worn. Really quite bad.
Séjour de 1 nuit en mai 2024
Hotel Manager a répondu le 6 mai 2024
Dear Lincoln,Thank you for your stay. We are sorry that some housekeeping and maintenance issues detracted so much from your stay with us. We’re taking action to make this hotel a better place than ever before and we encourage you to give us another try. We take real pride in providing the best possible guest experience, and we regret that we let you down. Please visit us again.Sincerely, Hotel Manager

2/10 – Terrible

Jim

This probably is the dirtiest hotel I’ve ever stayed in. Dirty floors, four pillows, three of them looked like they were used to wash a car, other had small red brown spots. Management thought it would be a good idea to have the building power washed until after 8 PM on a Saturday night.
Séjour de 1 nuit en avril 2024
Hotel Manager a répondu le 4 mai 2024
Dear Jim,Thank you for your stay. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider.Sincerely, Hotel Manager

2/10 – Terrible

Alexander

Don’t even think about staying in this pig stie
Séjour de 1 nuit en avril 2024
Hotel Manager a répondu le 30 avr. 2024
Dear Alexander,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again. Sincerely, Hotel Manager

10/10 – Excellent

Dawn

Voyage en famille
Very limited breakfast.
Séjour de 1 nuit en avril 2024
Hotel Manager a répondu le 27 avr. 2024
Dear Guest,Thank you for your feedback. We're delighted to hear that you had a positive experience overall. We appreciate your comments about our breakfast offerings and will use them to improve our services. We hope to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 – Excellent

David

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice decor. Bed spread stained.
Séjour de 1 nuit en avril 2024
Hotel Manager a répondu le 17 avr. 2024
Dear David,Thank you for your feedback. We're glad to hear that you liked the decor of our hotel. However, we apologize for any inconvenience caused by the stained bedspread. Your feedback is valuable, and we will address this issue promptly to ensure a more pleasant experience for our guests in the future. Please visit us again.Sincerely, Hotel Manager

8/10 – Bien

Pamela

Points forts : Propreté, service et personnel
Room appeared to be clean however it was obvious it is an older property. Towel bar was missing, holes in the wall where something was removed, bathtub area was cracked and patched. Tub could use a grab bar
Séjour de 1 nuit en mars 2024
Hotel Manager a répondu le 1 avr. 2024
Dear Pamela,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the condition of your room. Your comments have been noted, and we will work diligently to address these issues to improve the overall experience for our guests. We appreciate your valuable input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 – Excellent

Cee

Voyage en groupe
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Sheets and towels were dirty and stained, housekeeper lingers around
Séjour de 2 nuits en mars 2024
Hotel Manager a répondu le 1 avr. 2024
Dear Cee,We apologize for the cleanliness issues you encountered during your stay. This does not meet our standards of excellence, and we take your feedback seriously. Rest assured, we will address these concerns with our housekeeping team to ensure improvements are made. Your comfort and satisfaction are important to us, and we hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

2/10 – Terrible

Robert

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
rude customer service. Broken vending and appliance in room. Not clean, very noisy.
Séjour de 1 nuit en mars 2024
Hotel Manager a répondu le 1 avr. 2024
Dear Guest,We sincerely apologize for the negative experience you had during your stay. Providing exceptional customer service and a comfortable environment are our top priorities, and we regret that we fell short in meeting your expectations. Your feedback will be addressed with our team to make necessary improvements. We hope for the opportunity to regain your trust and welcome you back for a better experience.Sincerely, Hotel Manager

6/10 – Acceptable

Peter

Points forts : Propreté, service et personnel
X
Séjour de 1 nuit en mars 2024
Hotel Manager a répondu le 25 mars 2024
Dear Guest,Thank you for providing a rating for your experience. We are happy to see that your stay was above average, but we would love to know how we can improve to make it a 5/5 experience next time. We hope to see you again soon.Sincerely, Hotel Manager

4/10 – Médiocre

Leo

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Good check-in. Outdated rooms.Confortable bed, quit. You pay cheap but have your money's worth Not sure would go back there
Séjour de 1 nuit en mars 2024
Hotel Manager a répondu le 25 mars 2024
Dear Guest,Thank you for your feedback. We're pleased to hear that you had a good check-in experience and found the bed comfortable and the surroundings quiet. However, we apologize for any inconvenience caused by the outdated rooms. We will consider your comments for future improvements. We hope to have the opportunity to welcome you back and provide an even better experience.Sincerely, Hotel Manager

4/10 – Médiocre

Marie J

Séjour de 1 nuit en mars 2024
Hotel Manager a répondu le 8 avr. 2024
Dear Guest,Thank you for providing your rating. We're sorry to hear that your experience fell short of your expectations. We value your feedback and would appreciate any specific details you can share about your stay so we can address any issues and improve our services. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 – Acceptable

Albert

Points faibles : Service et personnel
Good for the money
Séjour de 1 nuit en mars 2024
Hotel Manager a répondu le 18 mars 2024
Dear Guest,Thank you for your feedback. We're pleased to know that you found value in your stay with us. We continuously strive to offer comfortable accommodations at an affordable price. If there are any areas where we can further enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

2/10 – Terrible

Maureen

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Creepy vibe from the moment we walked in. Person at desk seemed annoyed. Towels and sheets were stained. Lamp shades were broken and askew. Paint peeling from the ceiling in the shower. Terrible night sleep.
Séjour de 1 nuit en mars 2024
Hotel Manager a répondu le 9 mars 2024
Dear Guest,Thank you for sharing your experience with us. We are deeply sorry to hear about the issues you encountered during your stay. Your feedback is important to us, and we will address these concerns immediately to ensure a more comfortable experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Sincerely, Hotel Manager

2/10 – Terrible

Yasmine

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Sheets were not changed. Goo all over the walls. Greezy hand marks on the head rest. Etc. Just grotesque!
Séjour de 1 nuit en mars 2024
Hotel Manager a répondu le 4 mars 2024
Dear Guest,I have taken note of your comments and have shared these with our team for review. My apologies for the inconvenience. All required steps are being initiated to ensure that these are resolved to the optimum standards. Request your understanding and future consideration for a visit.Sincerely, Hotel Manager

4/10 – Médiocre

Angelisa

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Nasty in greedy people
Séjour de 5 nuits en février 2024
Hotel Manager a répondu le 2 mars 2024
Dear Guest,We're sorry to hear that you had a negative experience. We value your feedback and would appreciate more details to address your concerns effectively. Please feel free to share specific issues so we can work towards improving our services. We hope to welcome you again soon.Sincerely, Hotel Manager

6/10 – Acceptable

Frank, Mechanicsburg

Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 21 mars 2024
Dear Frank,Thank you for your feedback. We appreciate your rating and are glad to hear that your stay was satisfactory overall. If there are any specific aspects you feel we could improve upon, please don't hesitate to share them with us. Your satisfaction is important to us, and we hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

10/10 – Excellent

George

Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 21 mars 2024
Dear Guest,Thank you for your perfect rating. We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations. We look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager

6/10 – Acceptable

Donna, Stonecrest

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
This property needs to be updated and the linen replaced. I slept in my sweatsuit
Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 26 févr. 2024
Dear Donna,We appreciate your feedback regarding the need for updates and linen replacement at our property. Your comfort is important to us, and we apologize for any inconvenience caused by the condition of the linens. Rest assured, we will address these concerns to improve our guests' experience. We hope to welcome you back in the future for a more comfortable stay.Sincerely, Hotel Manager

10/10 – Excellent

Frank

Did a nice job on upgrade.
Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 24 févr. 2024
Dear Frank,Thanks for your stay at our hotel. We're pleased to hear that you appreciated the upgrade! We strive to provide a great experience for our guests, and we hope to have the opportunity to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

2/10 – Terrible

Lorie

Voyage de couple
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Our room was not clean! Sheets were dirty, microwave turntable was covered in food. We were given a different room and though the bedding was clean the room was not up to standards for any motel!! To make matters worse we were pumping coffee into our travel mugs the manager told us it’s cold and he said he makes the decaf upon request and when we went to dump out the cold coffee, mold also poured out! All the manager said anytime was “I’m sorry”. Needless to say we will not stay at a Days Inn again. I will also be contacting Days Inn headquarters.
Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 13 févr. 2024
Dear Guest,We sincerely apologize for the multiple issues you encountered during your stay. The cleanliness and service you experienced are not reflective of our standards. We understand your disappointment and frustration, and we appreciate you bringing these matters to our attention. Your feedback will be thoroughly addressed with our team, and corrective actions will be taken. We hope you reconsider staying with us in the future.Sincerely, Hotel Manager

8/10 – Bien

Rosendo

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Hotel Manager a répondu le 9 janv. 2024
Dear Rosendo,Thank you for your rating! We appreciate your feedback and strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Hotel Manager a répondu le 9 janv. 2024
Dear Guest,Thank you for your 8 out of 10 ratings! We're glad to hear that you enjoyed your experience with us and hope to continue exceeding your expectations in the future. If there is anything we can do to improve your next visit, do let us know. Hope to welcome you again soon.Sincerely, Hotel Manager

8/10 – Bien

Louis

It was very nice place to stay for one night. It was clean and right off the interstate I recommend this place.
Séjour de 1 nuit en décembre 2023
Hotel Manager a répondu le 9 janv. 2024
Dear Louis,Thank you for your positive review! We're thrilled to hear that you enjoyed your one-night stay, found the place clean, and appreciated its convenient location off the interstate. We truly appreciate your recommendation and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

4/10 – Médiocre

German

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very poor service and not as advertised
I booked a suite room for 5 persons, but they only had a room (not a suite) with beds for 4 individuals. Very run down and filthy room. The service from the manager was not pleasant but we were able to sleep a few hours. I will not choose a Days Inn again.
Séjour de 1 nuit en décembre 2023
Hotel Manager a répondu le 9 janv. 2024
Dear German,Thank you for visiting us. We are sorry you were unsatisfied with our service and hospitality during your stay. We take your feedback seriously and will work to improve the areas of concern to the best of our abilities. We would appreciate another opportunity to serve you in the future.Sincerely, Hotel Manager

2/10 – Terrible

Sharon

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Everything was terrible. Dirty, towel rack broken, not enough towels, entire place rundown.
Séjour de 1 nuit en décembre 2023
Hotel Manager a répondu le 29 déc. 2023
Dear Sharon,We apologize for your disappointing experience. We take your feedback seriously and will work to improve our services and accommodations. We appreciate your input and will strive to provide a better stay for future guests. Thank you for your comments.Sincerely, Hotel Manager

4/10 – Médiocre

Robert

Points faibles : Propreté, service et personnel
Séjour de 1 nuit en décembre 2023
Hotel Manager a répondu le 29 déc. 2023
Dear Robert,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

6/10 – Acceptable

Helen

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en décembre 2023
Hotel Manager a répondu le 26 déc. 2023
Dear Helen,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

10/10 – Excellent

Tyler

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great bang for your buck
Séjour de 1 nuit en décembre 2023
Hotel Manager a répondu le 18 déc. 2023
Dear Tyler,Thank you for the positive feedback! We're pleased to hear that you found great value in your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to let us know. We hope to welcome you back for another enjoyable experience in the future.Sincerely, Hotel Manager

10/10 – Excellent

Tyler

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Hotel Manager. a répondu le 12 déc. 2023
Dear Tyler,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 – Excellent

Alan

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Well worth the price
It was amazing, not fanciest hotel in the world but it had the best bed I have ever sleep in and I have been in a lot in the last 50 years.
Séjour de 1 nuit en décembre 2023
Hotel Manager a répondu le 11 déc. 2023
Dear Alan,Thank you very much for your stay. We are delighted to hear that you had an amazing stay and found the bed exceptionally comfortable! We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

10/10 – Excellent

Horacio, Holyoke

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
La ubicación esta genial 👍
Séjour de 1 nuit en novembre 2023
Hotel Manager a répondu le 5 déc. 2023
Dear Horacio,Thank you for your feedback. We are thrilled to hear that you found our hotel's location to be convenient and enjoyable. It would be our pleasure to have you stay with us again in the future.Sincerely, Hotel Manager

2/10 – Terrible

DEANN

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was very dirty and you could hear the traffic and train. The sheets were stained and the bathroom was not cleaned. Never again will I stay here.
Séjour de 1 nuit en novembre 2023
Hotel Manager a répondu le 24 nov. 2023
Dear DEANN,Thank you for your feedback. We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

2/10 – Terrible

Daisy

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Rooms were just dirty , pillow cases and sheets were stained I had to wrap shirts around all my pillows and lay in my full clothes to sleep I couldn’t shower the shower head had gunk on it and soap scum all over the tub it was gross
Séjour de 1 nuit en novembre 2023
Hotel Manager a répondu le 22 nov. 2023
Dear Guest,Thanks for taking the time to share your experience. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely, Hotel Manager

6/10 – Acceptable

Maria

Points faibles : Propreté
They don't wash the bathrooms, the dirty floors are disgusting.
Séjour de 1 nuit en novembre 2023
Hotel Manager a répondu le 22 nov. 2023
Dear Maria,We are truly sorry to hear about your disappointing experience with the cleanliness of the bathrooms and floors. That's certainly not the standard we aim for. Your feedback is crucial, and I'll make sure to address this immediately with our housekeeping team to ensure proper cleanliness and maintenance in all areas. Hope you will visit again.Sincerely, Hotel Manager

4/10 – Médiocre

Kim

Rooms dirty! Hair strand and brown particles in sink. Coatg of dust pretty much everywhere. Felt grimy and could see my fingerprints when wiped Coffee pot not clean. Shampoo was open and half full. All the lights on lamps did not work.
Séjour de 1 nuit en octobre 2023
Hotel Manager. a répondu le 3 nov. 2023
Dear Kim,We are truly sorry to hear about the issues you encountered during your stay. We take such matters seriously. Cleanliness and maintenance are top priorities, and we apologize for falling short in this regard. Rest assured, we will address these concerns immediately with our housekeeping and maintenance teams to ensure that such problems do not reoccur in the future. We appreciate your patience and understanding. We hope you'll give us another opportunity to provide a more enjoyable experience in the future.Sincerely,Hotel Manager.

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, confort de la chambre
Room was clean. Breakfast was terrible.
Séjour de 1 nuit en octobre 2023
Hotel Manager. a répondu le 3 oct. 2023
Dear Guest,Thank you for your kind feedback. We are glad to hear that you found your room clean. However, we apologize that your breakfast experience did not meet your expectations. Your feedback is important to us, and we will review our breakfast offerings and quality to ensure a better dining experience for our guests in the future. We look forward to welcoming you again.Sincerely,Hotel Manager

2/10 – Terrible

Joe

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The images online look very appealing. When we got there is was a different story. Our first room was incredibly dirty. We found mold on the bed, bugs and spider eggs on the windowsill and bed area, a dirty microwave and fridge, rusty lamps, feces and pubic hair on the toilet, and a disgusting sink. Make sure if you are bringing children to bring multiple changes of clothes and wipes as our daughter had black hands, feet, and knees after only a couple minutes in the room. On the other hand, I told the front end gentlemen and he had moved our room and after inspecting our second room, it was up to par with our standards. The outside of the hotel was completely run down and looked like it had never been renovated. The surrounding area was not good, especially for our 11 month old daughter. We heard banging on our walls from other tenants staying and we were constantly woken up by their loud conversations and laughing while smoking and doing other illicit substances. We also heard constant revving and shouting from off of hotel property. Overall, the only commendable part of the hotel stay were the short interactions with the young gentlemen at the front desk.
Séjour de 2 nuits en septembre 2023
JJ Patel a répondu le 18 sept. 2023
Dear Joe,Thank you for taking the time out of your busy schedule to post a review. I apologize that your experience was anything less than satisfying, and your comments have been brought to the attention of our management team. Our goal at Days inn is to not only to meet the needs of every guest we serve, but to exceed your expectations. And also, to make your stay as pleasant and comfortable as possible. We will use this as a learning experience and we will be sure to make the changes for our future guests. We certainly hope you will be one of them. Thank you again for your feedback. Best regards,

2/10 – Terrible

Felicia

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
Hotel Manager a répondu le 30 sept. 2023
Dear Felicia,Thank you for your stay. I’m so sorry to hear that you were disappointed with your experience. We’re normally known for our exceptional attention to detail and regret that we missed the mark. If you give us a chance, we are intent on making this right, and hope you will allow us to speak with you to discuss the situation.Sincerely,Hotel Manager

2/10 – Terrible

Jesse

Séjour de 1 nuit en septembre 2023
Hotel Manager a répondu le 30 sept. 2023
Dear Jesse,Thank you for choosing our property for your stay, although we are disappointed to see that you have rated us with only one star. We apologize for any difficulties you may have encountered during your stay and we are committed to making sure that you have a pleasant experience. We would greatly appreciate your feedback so that we can identify and address any areas in which we fell short of your expectations. Our main priority is to ensure that you are completely satisfied and we hope that you consider staying with us again in the future. Sincerely,Hotel Manager