Title: WoodSpring Suites Richmond Airport - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # WoodSpring Suites Richmond Airport Hotel in Richmond with free parking ![Lobby](https://images.trvl-media.com/lodging/108000000/107080000/107079400/107079337/6279c4f6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/108000000/107080000/107079400/107079337/e261fe38.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/108000000/107080000/107079400/107079337/4e6a5eb5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Laundry room](https://images.trvl-media.com/lodging/108000000/107080000/107079400/107079337/cdae18f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/108000000/107080000/107079400/107079337/1b2b8e45.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies WoodSpring Suites Richmond Airport offers both comfort and practicality for travelers. Guests can stay connected with in-room WiFi, enjoy coffee or tea in the lobby, and use on-site laundry facilities that make extended stays more convenient. 7.8 Good ## Popular amenities - Parking included - Kitchen - Pet-friendly - Laundry - 24/7 front desk - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=107079337&PinnedHotelID=107079337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=107079337&PinnedHotelID=107079337&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=107079337&PinnedHotelID=107079337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=107079337&PinnedHotelID=107079337&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=107079337&PinnedHotelID=107079337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=107079337&PinnedHotelID=107079337&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=107079337&PinnedHotelID=107079337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=107079337&PinnedHotelID=107079337&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/108000000/107080000/107079400/107079337/4e6a5eb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking 7.0 Good 9 reviews ### Highlights Air conditioning Kitchen Flat-screen TV Private bathroom Desk Laptop workspace Desk chair - 329 sq ft - Sleeps 4 - 2 Queen Beds ![Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/108000000/107080000/107079400/107079337/4e6a5eb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Accessible, Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning Kitchen Flat-screen TV Private bathroom Desk Laptop workspace Desk chair - 359 sq ft - Sleeps 4 - 2 Queen Beds ![Suite, 1 King Bed, Accessible, Non Smoking](https://images.trvl-media.com/lodging/108000000/107080000/107079400/107079337/c306e52d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Non Smoking ### Highlights Air conditioning Kitchen Flat-screen TV Private bathroom Desk Laptop workspace Desk chair - 275 sq ft - Sleeps 2 - 1 King Bed ![Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/108000000/107080000/107079400/107079337/3c96aacc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) ### Highlights Air conditioning Kitchen Flat-screen TV Private bathroom Desk Laptop workspace Desk chair - 275 sq ft - Sleeps 2 - 1 Queen Bed ![Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/108000000/107080000/107079400/107079337/3c96aacc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) ### Highlights Air conditioning Kitchen Flat-screen TV Private bathroom Desk Laptop workspace Desk chair - 275 sq ft - Sleeps 2 - 1 Queen Bed ![Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/108000000/107080000/107079400/107079337/cf971555.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking ### Highlights Air conditioning Kitchen Flat-screen TV Private bathroom Desk Laptop workspace Desk chair - 275 sq ft - Sleeps 2 - 1 King Bed ![Suite, 1 Queen Bed, Non Smoking](https://images.trvl-media.com/lodging/108000000/107080000/107079400/107079337/a62d1148.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Non Smoking 8.0 Very good 10 reviews ### Highlights Air conditioning Kitchen Flat-screen TV Private bathroom Desk Laptop workspace Desk chair - 275 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/115000000/114850000/114843900/114843827/eadb3736.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Studio 6 Richmond Airport Sandston - Pet-friendly - Free WiFi - Gym - Parking available 8.6 Excellent 373 reviews CA $116 CA $134 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Richmond-Hotels-Studio-6-Richmond.h114843827.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=170e508b-a0fa-4376-9895-4b28ef8229c6&top_cur=CAD) Ad ![Coffee service](https://images.trvl-media.com/lodging/1000000/90000/84600/84600/e10088b5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Richmond-West End/Innsbrook Glen Allen - Pool - Breakfast included - Pet-friendly - Parking included 8.0 Very good 963 reviews CA $134 CA $156 total includes taxes & fees Dec 2 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-WoodSpring-Suites-Richmond-Airport.h107079337.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-WoodSpring-Suites-Richmond-Airport.h107079337.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.51716%2C-77.35126&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2CdVAcIjqv-7ShvV3npONMktCyo=) 4615 Williamsburg Rd, Richmond, VA, 23231 #### What's nearby - White Oak Village - 2 min drive - 1.7 km - Broad Street - 7 min drive - 5.6 km - Greater Richmond Convention Center - 9 min drive - 12.2 km - The National - 10 min drive - 12.6 km - Virginia Commonwealth University - 11 min drive - 13.0 km #### Getting around - Richmond Main Street Station - 14 min drive - Richmond Intl. Airport (RIC) - 6 min drive #### Restaurants - ‪Wawa - ‬10 min walk - ‪Chick-fil-A - ‬20 min walk - ‪McDonald's - ‬2 min drive - ‪Burger King - ‬12 min walk - ‪Kroger Fuel Center - ‬4 min walk ## About this property ### WoodSpring Suites Richmond Airport Hotel near Broad Street WoodSpring Suites Richmond Airport provides laundry facilities and more. Guests can connect to free in-room WiFi. Additional perks include: - Free self parking - Smoke-free premises, coffee/tea in the lobby, and an elevator - A 24-hour front desk and a vending machine Room features All 122 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Other amenities include: - Tubs or showers and toilet paper - Kitchens, heating, and housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/115000000/114850000/114843900/114843827/eadb3736.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio 6 Richmond Airport Sandston - Pet-friendly - Free WiFi - Gym - Parking available 8.6 Excellent 373 reviews CA $116 CA $134 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=114843827&PinnedHotelID=114843827&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/23200/23195/33e7d512.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Richmond Airport Hotel Sandston - Pool - Breakfast included - Free airport shuttle - Pet-friendly 7.4 Good 1,399 reviews CA $122 CA $142 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=23195&PinnedHotelID=23195&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/70000/62400/62318/9fdafbe6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn Richmond Airport Sandston - 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Airport/Sandston Sandston - Parking included - Free WiFi - Air conditioning - Laundry 6.6 148 reviews CA $77 CA $90 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=107181427&PinnedHotelID=107181427&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/15700/15606/767da3fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Hotel and Suites Richmond West End by IHG Laurel - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 371 reviews CA $130 CA $151 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=15606&PinnedHotelID=15606&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Coffee and tea in common areas ### Family friendly - In-room kitchen - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Vending machine ### Guest services - Housekeeping (on request) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Hardwood flooring in public areas - Hardwood flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom ### More - 1 building - 4 floors - Built in 2023 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Kitchen ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Free local calls - Heating (climate-controlled) - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 10 per pet, per night, plus a one-time cleaning fee of USD 50 Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 75 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 10 per pet, per night plus USD 50 one-time cleaning fee - Service animals are exempt from fees - Housekeeping is available for an additional fee and varies based on length of stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. ### Property is also known as Woodspring Suites Richmond WoodSpring Suites Richmond Airport Hotel WoodSpring Suites Richmond Airport Richmond WoodSpring Suites Richmond Airport Hotel Richmond ## Frequently asked questions ### Is WoodSpring Suites Richmond Airport pet-friendly? > Yes, WoodSpring Suites Richmond Airport allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 10 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at WoodSpring Suites Richmond Airport? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at WoodSpring Suites Richmond Airport on Nov 9, 2025 start from CA $104.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Richmond-Hotels-WoodSpring-Suites-Richmond-Airport.h107079337.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at WoodSpring Suites Richmond Airport? > Self parking is free at this property. ### What time is check-in at WoodSpring Suites Richmond Airport? > Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at WoodSpring Suites Richmond Airport? > Check-out is at 11:00 AM. ### Where is WoodSpring Suites Richmond Airport located? > Situated near the airport, this hotel is 0.9 mi (1.5 km) from White Oak Village and within 6 mi (10 km) of Dabbs House Museum & Henrico County Tourist Information Center and Dorey Park. Virginia Capital Trail: Richmond Trailhead and St. Patrick Catholic Church are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## WoodSpring Suites Richmond Airport Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 104 8 - Good 44 6 - Okay 22 4 - Poor 16 2 - Terrible 27 ### 9.0/10 Cleanliness ### 8.4/10 Staff & service ### 7.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Kadejah Aug 9, 2025 Liked: Staff & service, property conditions & facilities Very nice for my stay. ##### Kadejah Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller Jul 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great Hotel ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sandra Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was fantastic. It was like a home feeling. Very spacious and loved having full size refrigerator with freezer. Kroger store right across street to get groceries. Lots of fast food around close to walk too. Will definitely stay there again. ##### Sandra Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Ronald Jun 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A goo 7 day stay ##### Ronald Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Arlow Mar 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice place to stay, convenient to everything very clean. ##### Arlow Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Ana Jun 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities I stayed for one night as I was driving up from Florida to Maine. Very nice, spacious, I think it was awesome for the price it even had a kitchen and the room was pretty big. Would stay again on my way down ##### Ana Stayed 1 night in May 2025 ### 4/10 Poor #### Amy Sep 5, 2025 Disliked: Staff & service, amenities, property conditions & facilities No Coffee on premesis . not in room or on property . Elevator not working and not expected to be fixed in a timely manner . Staff could not seem to bill my credit card correctly ##### Amy Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### LUIS Apr 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I liked our room ##### LUIS Stayed 1 night in Feb 2025 ### 8/10 Good #### Stacey Mar 27, 2025 Liked: Cleanliness, staff & service The area was pretty clean just thin walls! ##### Stacey Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Arthur Dec 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The property was very clean and access to the building very secure ##### Arthur Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Laquinne Jul 10, 2025 Disliked: Cleanliness, room comfort #### Room dirty This room was not clean upon the day. The bathroom was filthy. Notified front desk came and inspected. Said there was nothing she could do because she was not housekeeping about 10 to 20 minutes later she then call back up and offer another room. ##### Laquinne Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Daveda Jan 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff. New, clean and convenient. ##### Daveda Stayed 3 nights in Jan 2025 ### 8/10 Good #### Daniel Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property very clean, like new (is new?) Nice suite with refrigerator and stove, but no cups or plates etc to use that good stuff. ##### Daniel Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Daveda Jan 18, 2025 Liked: Amenities Nice, new property. Clean ##### Daveda Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Juanita Jan 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Liked everything ##### Juanita Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Angela Mar 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The only issue was that the people above me were very loud. The first night I stayed there, it sounded like they were dropping weights on the floor. There were no issues the second night. The employees were very helpful and polite. I liked everything else about the hotel. I would stay there again. ##### Angela Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verified traveller Dec 28, 2024 Very clean facility. Super secure so you know you’re not going to have riff raff. Easy check in and check out. Very quick. Every person I met was extremely respectful and pleasant. 10 out of 10 would stay again. ##### Verified traveller Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Melinda Jan 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fair. Honest hardworking staff. Reasonable rate. ##### Melinda Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Jennifer Apr 9, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Must use room key for EVERYTHING Great hotel if you like to use your room key for EVERYTHING! Cant get to elevators without room key, cant ride elevator without using room key, laundry room, fitness center all needs room key. No dishes, coffee pot, silver ware nothing unless you PAY to use. Room is white glove CLEAN. ##### Jennifer Stayed 1 night in Apr 2025 ### 8/10 Good #### Aniekan Feb 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyed our stay The room was immaculately clean. Beds were very comfortable. It's a new property so that was expected. Location is very convenient to everything from grocery stores, mall, and several restaurants. As well as a stone's throw to RIC airport. I do wish that there was a breakfast included though. Also loved the kitchenette with full sized fridge. Overall, I would definitely book there again. ##### Aniekan Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Valerie Jan 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Basic accommodations You get what you paid for. No bells or whistles. Very thin walls. ##### Valerie Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Alisha Jan 30, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The management is very rude there staff don’t communicate so they all will be on same page.Rooms are never cleaned and they have trash all over hotel and people hanging outside all around hotel its the worse to just open ##### Alisha Stayed 1 night in Jan 2025 ### 4/10 Poor #### John Jan 20, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### Lots of noise It was very loud. I could hear the upstairs neighbors talking, the baby laughing, stomping around, and dropping things on the hard floors. Doors opening and closing loudly at all hours. I barely got any sleep. ##### John Stayed 1 night in Jan 2025 ### 2/10 Terrible #### September Dec 23, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Can everything go wrong? Find out here Accidentally put in the wrong date for stay and hotels refused to change it even though the hotel was happy to change the reservation. The Wi-Fi needed troubleshooting and there were very few amenities. The bathtub was creaky, and the staff seemed not to know what to do abouta number of issues although I should note they were friendly. ##### September Stayed 1 night in Dec 2024 ### 4/10 Poor #### Claudia L Feb 21, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### Bare Bones Front desk service was very friendly. I didn't catch her name, unfortunately, but the gal working was very customer-service centric and is great at her job. The overall facilities were clean and new. These are my only positive takeaways. However, I stay at a lot of hotels for work and here are the three major issues I encountered. 1) For a 'suite' style hotel these suites were missing everything a normal suite w/ kitchenette usually have. There was no hair dryer, no cutlery, no dishes, no glasses, no silverware, no paper towel, no dish soap, no iron, etc. Everything is by request only. This is unacceptable. If I pay for a suite I should not have to request basic items, like plates. 2) NOISE. This is one of the noisiest hotels I have ever stayed in. The doors slam so loud and there is no way to prevent from hearing this. There is no reason for the doors to be this heavy. You can hear every noise made in the hallways and in the rooms surrounding you. 3) The bed. I am still sore from this mattress. It was horrible quality. And the bed frame was appalling. This bed was on a stilt-style frame, which I have never seen in a commercial property. Either the floors or the stilts/legs were uneven, as not all legs touched the floor. Furthermore, the metal legs had no rubber protectors on them, so the bed slid around with every movement, including something as simple as getting out from the bed. One of the worst sleeps of my life. Would not stay here again. ##### Claudia L Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Pelican](https://www.expedia.ca/Mykonos-Hotels-Hotel-Pelican.h1828939.Hotel-Information) > > [5 Star Hotels in Ottawa](https://www.expedia.ca/5Star-Ottawa-Hotels.s50-0-d178296.Travel-Guide-Filter-Hotels) > > [Fairmont The Palm](https://www.expedia.ca/Dubai-Hotels-Fairmont-The-Palm.h5527177.Hotel-Information) > > [Embassy Suites by Hilton Chicago Downtown Magnificent Mile](https://www.expedia.ca/Chicago-Hotels-Embassy-Suites-Chicago-Downtown-Magnificent-Mile.h570329.Hotel-Information) > > [Hotels in Québec City](https://www.expedia.ca/Quebec-City-Hotels.d180017.Travel-Guide-Hotels) > > [Hotels near Citizens Bank Park](https://www.expedia.ca/Citizens-Bank-Park-Hotels.0-l6078629-0.Travel-Guide-Filter-Hotels) > > [Hotels with Waterslides in Fargo](https://www.expedia.ca/Fargo-Hotels-Hotels-With-Waterslides.0-0-d6059376-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > > [Hotels with Free Airport Shuttle in Montreal](https://www.expedia.ca/Montreal-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d178288-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [Best Western Plus Richmond Airport Hotel](https://www.expedia.ca/Richmond-Hotels-Best-Western-Plus-Richmond-Airport-Hotel.h23195.Hotel-Information) > > [The Cove at Atlantis](https://www.expedia.ca/Nassau-Hotels-The-Cove-At-Atlantis.h1631751.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Taoyuan City (TPE)](https://www.expedia.ca/lp/flights/yyz/tpe/toronto-to-taipei) > > [Flights from Delhi (DEL) to Ajnala (ATQ)](https://www.expedia.ca/lp/flights/del/atq/delhi-to-sri-guru-ram-das-ji-intl-airport) > > [Flights from Ottawa (YOW) to Aspen (ASE)](https://www.expedia.ca/lp/flights/yow/ase/ottawa-to-aspen) > > [Flights from Shenyang (SHE) to Montreal (YUL)](https://www.expedia.ca/lp/flights/she/yul/shenyang-to-montreal) > > [Flights from Toronto (YYZ) to Dubai (DXB)](https://www.expedia.ca/lp/flights/yyz/dxb/toronto-to-dubai) > > [Flights from Prince George (YXS) to Masset (ZMT)](https://www.expedia.ca/lp/flights/yxs/zmt/prince-george-to-masset) > > [Flights from Kitchener (YKF) to Churchill (YYQ)](https://www.expedia.ca/lp/flights/ykf/yyq/kitchener-to-churchill) > > [Flights from Saskatoon (YXE) to Chilliwack (YCW)](https://www.expedia.ca/lp/flights/yxe/ycw/saskatoon-to-chilliwack) > > [Flights from Toronto (YYZ) to Kathmandu (KTM)](https://www.expedia.ca/lp/flights/yyz/ktm/toronto-to-kathmandu) > > [Flights from Seawell (BGI) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/bgi/yyz/bridgetown-to-toronto) > > [Flights from Prague (PRG) to Montreal (YUL)](https://www.expedia.ca/lp/flights/prg/yul/prague-to-montreal) > > [Flights from Seattle (SEA) to Guatemala City (GUA)](https://www.expedia.ca/lp/flights/sea/gua/seattle-to-guatemala-city) ### Cars > [Car rentals in Toronto](https://www.expedia.ca/Car-Rentals-In-Toronto.d178314.Car-Rental-Guide) ### Packages > [Charleston Vacations](https://www.expedia.ca/Charleston.d179997.Destination-Travel-Guides) > > [United Kingdom Vacations](https://www.expedia.ca/United-Kingdom.d190.Destination-Travel-Guides) ### General > [Visit Fells Point](https://www.expedia.ca/Baltimore-Fells-Point.dx6197112)