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Reviews of Quality Inn Petersburg Near Fort Gregg-Adams

2.5 out of 5
Quality Inn Petersburg Near Fort Gregg-Adams
11974 S Crater Rd, Petersburg, VA

Reviews

6.0
Rating 10 - Excellent. 118 out of 842 reviews" "
Rating 8 - Good. 219 out of 842 reviews" "
Rating 6 - Okay. 200 out of 842 reviews" "
Rating 4 - Poor. 149 out of 842 reviews" "
Rating 2 - Terrible. 156 out of 842 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maureen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is terrible! We demanded a refund after we went to the rooms. Ine i was in was full of mold that you could hardly breathe in and the other couple had a room with water pooled over the carpet and a stench that smelled like something had died there. This property should not even exist on Expedia!
Stayed 1 night in Mar 2024

4/10 Poor

jennifer

Stayed 1 night in Apr 2024

10/10 Excellent

gary

Stayed 1 night in Apr 2024

4/10 Poor

Dwayne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room looks like a motel
Stayed 1 night in Apr 2024

2/10 Terrible

Misty

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in disrepair...the photos on expedia were not accurate at all. Housekeeping was awful. They didnt knock before coming in to the room. Just used the keycard and barged in. Very un satisfied with this stay..
Stayed 2 nights in Mar 2024

4/10 Poor

Shelby

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Anita

Disliked: Property conditions & facilities
Very old, needs updating big time
Stayed 1 night in Mar 2024

6/10 Okay

Albert

Liked: Staff & service
Was ok and the receptionist was nice and helpful
Stayed 1 night in Mar 2024

6/10 Okay

Jasmine

Travelled with family
Liked: Staff & service
It’s a place for a quick stay, very outdated, breakfast was not worth getting, coffee wasn’t good.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice respectful people and clean
Stayed 1 night in Jan 2024

8/10 Good

LaKeisha

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Odiseo

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is disgusting, dirty and stinky. I need my money back

10/10 Excellent

Appollonian

Stayed 1 night in Jan 2024

6/10 Okay

Paula

Disliked: Amenities
The rooms bathrooms were filthy in 2 rooms I viewed, bed covers dirty with stains but the night clerk was extremely helpful and gave me a room that was clean but I did not use the bed cover it had disgusting stains on it. I will say this clerk was very pleasant and accommodating, I later checked in for a few more days and did not like the rude young lady who checked me in on January 20, 2024, She would not give me a receipt and charged my credit card I used to reserve the room. I had paid in cash on my last stay on January 12th. My card was used to only reserve the room. I found this to be suspicious especially when I checked out with no receipt. She said the 3rd party Travelocity would email me a receipt??? She could not give me one because of the discount???
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
The room was not well maintained. The furniture was worn. Writing was left on the walls.
Stayed 1 night in Jan 2024

10/10 Excellent

William

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Price was reasonable. The location was great. WIFI was extremely slow. I had to load my email 3 times before it finally loaded. There was a hole in the wall where the doorknob damaged the wall. The floor was not very clean. The vanity faucet flopped around because it was not fastened to the countertop. The shower was extremely slow with low water pressure, so it took longer to shower.
Stayed 1 night in Jan 2024

8/10 Good

Stanley

Liked: Staff & service
The place is a little run down and not the cleanest, but the staff were super friendly and helpful, and the check in was very fast and efficient. Overall worth the price.
Stayed 1 night in Jan 2024

6/10 Okay

Moises

Liked: Cleanliness
.

8/10 Good

Bob

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

jose a

Stayed 1 night in Dec 2023

6/10 Okay

Robert

Other guests spent much of the night outside having conversations and drinking. Walls are not very good at buffering out noise.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Wongphaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient for my needs.
Stayed 1 night in Dec 2023

10/10 Excellent

Torrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Nicola Dee

Liked: Staff & service
Get what you pay for. Towels and bedding were clean. Carpets not so much. Read comments about bed bugs which had me paranoid but didnt have any issues and bed was comfortable.
Stayed 1 night in Nov 2023

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud and constant foot traffic on either side of our room. Breakfast was waffles and Indian coffee. Location was convenient.
Stayed 1 night in Nov 2023

2/10 Terrible

Trevor

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This was one of the grossest hotels I have ever been to. There were gross stains in the fridge, microwave, sink, floors, bathtubs, and even the sheets. The bed and floor smelled awful. It was also full of mold in the vents and corners of the room. It was so bad, we couldn’t stay that night. We left and went to an actual decent hotel. DO. NOT. STAY. HERE. Under any circumstances. The price is not worth it.
Stayed 1 night in Nov 2023

2/10 Terrible

Ivan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning in general was bad, the bathrooms were dirty and their curtains had fungus, the rug was dirty and the room smelled very bad.
Stayed 1 night in Nov 2023

2/10 Terrible

Tiffany

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT GET A ROOM HERE. Upon entering the room a wave of marijuana smell hit is. We immediately asked for a different room. The front desk agent was rude saying she can’t control what people smoke in the room and that the entire hotel smelled like that. Some other guests were complaining that their room had a shattered lamp and what appeared to be a blood stain on the floor. The property itself was full of trash. The agent was rude the entire time we were speaking. She refused to give me a receipt stating that because it was booked through a 3rd party the receipt would not have any information on it so it’s pointless to even print one for me. I asked Expedia for a refund due to it not being our fault that we are unable to stay in the room. I am a sheriffs deputy bringing my son to report for duty with the ARMY and neither of us can show up to work with weed in our system. We left and went across the street for a better and nicer room.
Stayed 1 night in Nov 2023

10/10 Excellent

Jolanta

Stayed 1 night in Nov 2023

2/10 Terrible

Shawliwa

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
A/C must be checked, it was so noisy all night. No hangers or hook to hang clothes. Breakfast is not good.
Stayed 1 night in Nov 2023

10/10 Excellent

JEFFREY, Roaring Brook TP

Travelled with family
Liked: Cleanliness, staff & service
Convenient location. Good value for the price. Rooms are in need of refurbishment. Carpet needs replacing. Furniture drawers are broken.
Stayed 1 night in Nov 2023

6/10 Okay

Paula

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is in need of repair rm 210 had a tub That was peeling. Needless to say we did not use it. The toilet had expoxy around it and it was loose. The heater air conditioner was not working properly and top was away from the wall. Shower head looked terrible! We have stayed a few times but have not seen any improvement. .
Stayed 1 night in Nov 2023

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities
Crappy door lock
Electric door lock was a royal pain, especially at midnight. Had to return to office to have ac/heat unit turned on. Other than that unremarkable. Price was right for what it was. Despite the stupid door I would stay there again.
Stayed 1 night in Oct 2023

4/10 Poor

Marc

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely, under no circumstances should you stay here. I wanted to save a few bucks and thought why not, its only for one night. Huge mistake. This place is the equivelent of a welfare hotel on its way to becoming homeless shelter. Mosquitos, moldy smell, dilapidated furniture. I even had the light fixture from the bathroom fall down on me! The only positives were the 3 employees I had interactions with who were friendly. Its a shame they have to be associated with this dump.

4/10 Poor

ericka

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was very nasty the mirror was dirty the carpet was not vacuumed good just a waste of money 😡
Stayed 2 nights in Nov 2023

8/10 Good

Levi

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Maria

Travelled with family and small children
Disliked: Property conditions & facilities
First, when you get there, the lady who is in the front desk in the morning didn’t even say good morning she was rude didn’t wanna help us with the room we had a issue. We ended up solving the issue the rooms there big space but they need to be remodel.
Stayed 2 nights in Oct 2023

6/10 Okay

Kari

Liked: Cleanliness, staff & service, room comfort
Ok Mid-level hotel.
Bed was not plush, but not uncomfortable. Room was clean, but not updated- tears in the carpet, bathroom very dated, but functional. Staff extremely friendly. Went to breakfast at 8:30 and there were two bagels and some plain toast. No eggs or sausage, despite the picture. Ran out of coffee and no one came to refill. Probably could have made waffles, but that is not what I was going for. No yogurt. Overall- clean, friendly, quiet, dated but functional, and don't plan to have breakfast there. Maybe people eating earlier found more food?
Stayed 1 night in Oct 2023

2/10 Terrible

Lacy

Disliked: Cleanliness, property conditions & facilities
rooms are not cleaned properly
Stayed 3 nights in Oct 2023

10/10 Excellent

Tyrone

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

Kahditra

Never again
Stayed 2 nights in Sep 2023

4/10 Poor

Mary

Liked: Amenities
Disliked: Property conditions & facilities
Toilet was stopped up & I had to plunge & take the bar of soap out that was stopping it up. Yuk… NO ice machine on second floor working. In the rain, I had to go find ice. The light plugs were not plugged in or not working.
Stayed 1 night in Oct 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Al

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you “Pay” for😕😢😕😢!!’
The hotel is so out dated!!! It needs a “MAJOR” renovation to bring it up to the “21st CENTURY”!!! The location is very quiet and serene. The access to major thoroughfares and shopping is Excellent. The facility, it’s self, is “OLD & OUTDATED”😕!!!
Stayed 3 nights in Oct 2023

4/10 Poor

Maarit

The place is in a poor condition, inside out! It is inexpensive but dirty
Stayed 1 night in Oct 2023