Title: Embassy Suites by Hilton Richmond - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1957&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Embassy Suites by Hilton Richmond International flavors greet guests each morning at this Richmond hotel, with two restaurants and an indoor pool for evening relaxation. ## Photo gallery for Embassy Suites by Hilton Richmond ![Lobby - Embassy Suites by Hilton Richmond (Richmond)](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/89fe3a7c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, laptop workspace, iron/ironing board - Embassy Suites by Hilton Richmond (Richmond)](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/ce915fef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Embassy Suites by Hilton Richmond (Richmond)](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/81e3e20d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Embassy Suites by Hilton Richmond (Richmond)](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/c318ccda.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Embassy Suites by Hilton Richmond (Richmond)](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/701f5dd6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Embassy Suites by Hilton Richmond offers international cuisine and a complimentary breakfast buffet. Enjoy a daily manager's reception at two on-site restaurants, relax in the indoor pool, and explore shopping options within the property. Staff are known for their helpfulness. ## Reviews 7.6 Good ## Popular amenities - Pool - Pet friendly - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=1957&PinnedHotelID=1957&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=1957&PinnedHotelID=1957&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=1957&PinnedHotelID=1957&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=1957&PinnedHotelID=1957&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1957&PinnedHotelID=1957&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1957&PinnedHotelID=1957&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1957&PinnedHotelID=1957&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1957&PinnedHotelID=1957&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 18 of 18 rooms ### View all photos for Suite, 1 King Bed, Shower ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/333a3508.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Shower 8.2 Very good 67 reviews ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator HDTV - 300 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible, Bathtub ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/52c966e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Bathtub ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator HDTV Sofa bed - 300 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower) ![Bathroom shower](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/0b59f3fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Roll-In Shower) ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator HDTV Sofa bed - 300 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Corner Suite, 1 King Bed, Shower ![49-inch LCD TV with cable channels, TV, iPod dock](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/b6812f0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite, 1 King Bed, Shower 8.0 Very good 2 reviews ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator HDTV - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 2 Double Beds, Accessible, Bathtub ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/8d1aec9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Double Beds, Accessible, Bathtub 8.0 Very good 4 reviews ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator HDTV - 300 sq ft - Sleeps 6 - 2 Double Beds ### View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower) ![Bathroom shower](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/0b59f3fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Corner (Roll-In Shower) ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator HDTV Sofa bed - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Capital Suite, 1 King Bed, Shower ![Capital Suite, 1 King Bed, Shower | Living area](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/b0f0e54c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Capital Suite, 1 King Bed, Shower ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator HDTV - 400 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Family Suite, Multiple Beds (3 Rooms) ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/b56c17fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Multiple Beds (3 Rooms) 8.6 Excellent 4 reviews ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator HDTV - 600 sq ft - Sleeps 7 - 1 King Bed and 2 Queen Beds ### View all photos for Suite, 2 Queen Beds, Bathtub ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/2000/1957/333a3508.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Bathtub 7.4 Good 37 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator HDTV Fan - 300 sq ft - 1 bedroom - Sleeps 6 - 2 Queen Beds ### Capitol Suite - Sleeps 4 ### Two Queen Suite with Sofa Bed - Sleeps 6 ### Corner Suite - Sleeps 4 ### Mobility Accessible Two Double Suite with Tub - Sleeps 6 ### Mobility Accessible King Suite with Tub - Sleeps 4 ### Mobility Accessible King Suite with Roll in Shower - Sleeps 4 ### Mobility Accessible Corner Suite with Roll in Shower - Sleeps 4 ### 3 Rm Family Ste-1 King/2 Queens-1 Bathrm/Shwr - Sleeps 7 ### 2 Room Suite-1 King Bed-Sofabed - Sleeps 4 ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2700/2654/c6bd0ecb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Richmond West Richmond - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-Embassy-Suites-By-Hilton-Richmond.h1957.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-Embassy-Suites-By-Hilton-Richmond.h1957.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.60891%2C-77.52110&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=k21LfYrsDfzVoACZMV2eBR2MGzg=) 2925 Emerywood Pkwy, Richmond, VA, 23294 #### What's nearby - Bon Secours Heart Institute at Reynolds Crossing \- 15 min walk \- 1.3 km - Bowlero Richmond \- 18 min walk \- 1.6 km - Henrico Doctors' Hospital \- 3 min drive \- 2.1 km - Colonial Shooting Academy \- 3 min drive \- 2.8 km - Bowlero West End \- 3 min drive \- 3.8 km #### Getting around - Richmond Staples Mill Road Station - 4 min drive - Richmond Intl. Airport (RIC) - 22 min drive #### Restaurants - ‪Burger King - ‬9 min walk - ‪McDonald's - ‬6 min walk - ‪Cicis - ‬19 min walk - ‪Starbucks - ‬3 min drive - ‪Buffalo Wild Wings - ‬3 min drive ## About this property ### Embassy Suites by Hilton Richmond Hotel near Lewis Ginter Botanical Garden Located close to Children's Museum of Richmond and Science Museum of Virginia, Embassy Suites by Hilton Richmond provides a free breakfast buffet, a free daily manager's reception, and shopping on site. Be sure to enjoy breakfast and dinner along with international cuisine and happy hour at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. Additional perks include: - An indoor pool - Self parking (surcharge), express check-out, and express check-in - 12 meeting rooms, luggage storage, and an elevator - A vending machine, a 24-hour front desk, and a ballroom - Guest reviews say great things about the helpful staff Room features All 225 rooms boast comforts such as wet bars and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Other conveniences in all rooms include: - Heating and fans - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with shower/tub combinations and free toiletries - 49-inch HDTVs with premium channels - Wardrobes/closets, separate sitting areas, and separate dining areas ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/92000000/91830000/91828000/91827913/7f59e3a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites By Hilton Richmond Glenside Richmond - Breakfast included - Pet friendly - Free WiFi - Air conditioning 9.0 Wonderful 171 reviews CA $173 CA $201 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=91827913&PinnedHotelID=91827913&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3020000/3010700/3010679/87cdf142.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Richmond Hotel & Spa/Short Pump Short Pump - 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Free WiFi 8.8 Excellent 1,001 reviews CA $260 CA $302 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=1971483&PinnedHotelID=1971483&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/75110bea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt House Richmond / Short Pump Short Pump - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,002 reviews CA $162 CA $189 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/15700/15606/767da3fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Hotel and Suites Richmond West End by IHG Laurel - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 424 reviews CA $125 CA $146 total includes taxes & fees Dec 30 - Dec 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=15606&PinnedHotelID=15606&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Uncovered self parking on site (USD 10 per night) - RV/bus/truck parking (surcharge) on site - Limited onsite self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM - 2 restaurants - A bar/lounge - Free daily manager's reception ### Restaurants on site - Atrium - E'terie Bar and Grill ### Things to do - Gym - Indoor pool - Shopping - TV in common areas ### Family friendly - In-room crib - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Living room - Rollaway/extra bed (surcharge) - Separate in-room dining area ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 12 meeting rooms - Conference center (10,000 square feet of space) ### Outdoors - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Phone accessibility kit - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 8 floors - Ballroom - Banquet hall - Built in 1986 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 49-inch LCD TV with premium cable channels - iPod dock - MP3 dock ### Food and drink - Coffee/tea maker - Late-night room service - Microwave - Refrigerator - Separate dining area - Wet bar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Fan - Free local calls - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Living room - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 2:00 AM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in fee for check-in between 3:00 AM and 6:00 AM Express check-in available Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive smart lock details Guests are recommended to download the property's Hilton Honors App mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, smart lock ### Pets Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 15.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Uncovered self parking fee: USD 10.00 per night - Pet fee: USD 75 per accommodation (varies based on length of stay) - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 3:00 AM and 6:00 AM - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) ### We should mention Pool access available from 6:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transportation to and from this property Children under 18 years old are not allowed in the swimming pool without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Embassy Suites Commerce Embassy Suites Commerce Hotel Embassy Suites Commerce Hotel Richmond Center Embassy Suites Richmond Commerce Center Embassy Suites Richmond - The Commerce Hotel Richmond Embassy Suites Richmond Commerce Center Hotel Embassy Suites Commerce Center Hotel Embassy Suites Commerce Center Embassy Suites Hilton Richmond Hotel Embassy Suites Hilton Richmond Embassy Suites Richmond The Commerce Center Embassy Suites by Hilton Richmond Hotel Embassy Suites by Hilton Richmond Richmond Embassy Suites by Hilton Richmond Hotel Richmond ## Frequently asked questions ### Does Embassy Suites by Hilton Richmond have a pool? ### How much does it cost to stay at Embassy Suites by Hilton Richmond? ### Is Embassy Suites by Hilton Richmond pet-friendly? ### How much is parking? ### What time is check-in at Embassy Suites by Hilton Richmond? ### What time is check-out at Embassy Suites by Hilton Richmond? ### Where is Embassy Suites by Hilton Richmond located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Embassy Suites by Hilton Richmond Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.6 Amenities ### 8.4 Staff & service ### 7.8 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 442 8 - Good 190 6 - Okay 147 4 - Poor 115 2 - Terrible 114 ## Reviews ### 10/10 Excellent #### Diane Dec 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were very comfortable in the bar with great service. The menu options were great and food delicious. ##### Diane Stayed 1 night in Dec 2025 ### 8/10 Good #### Ikeshea Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great breakfast , well lit parking lot .great location to shopping and restaurants. Staff friendly Clean rooms ##### Ikeshea Stayed 1 night in Dec 2025 ### 8/10 Good #### David Dec 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Older property but goodnshape. Staff was very nice ##### David Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Gerard Dec 17, 2025 Liked: Cleanliness, property conditions & facilities Very pleased with everything. Certainly would stay there again if needed. ##### Gerard Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Melissa Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean, and our stay was excellent! We enjoyed going down for the manager cocktail hour for a free drink! It was nice & relaxing. ##### Melissa Stayed 3 nights in Nov 2025 ### 6/10 Okay #### Dana Dec 19, 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities Used to love Embassy in Richmond. The last two times we have stayed there were roaches. The wallpaper is peeling and cracks. The atrium is beautiful but it has lost its appeal with such bad rooms. The day they will take care of the roach problem but that was said the last time. And now we have to pay a $10 fee to park when we are staying there. I won’t be going back. ##### Dana Stayed 1 night in Dec 2025 ### 10/10 Excellent #### mary Oct 12, 2025 Spacious room, comfy bed and pillows. Delicious breakfast with omelette station. Happy hour with two free drinks. ##### mary Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Stephanie Nov 9, 2025 Liked: Cleanliness, amenities The ac didn’t work and the room could use a lot of maintenance. The staff was incredible though . ##### Stephanie Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Joseph Jul 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean and comfortable, friendly staff. ##### Joseph Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Yameira Nov 16, 2025 Liked: Staff & service, amenities, property conditions & facilities My ac was not working. Maintenance came out to fix it. After they left it did not work. It was so hot and uncomfortable to sleep in the room. A little disappointed ##### Yameira Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Monica Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The way they were able to get the customers together be having happy hour, games and snacks, the staff was great especially the morning crew Daryl who made sure you had everything you needed ##### Monica Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Cindy Aug 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Goodcstay ##### Cindy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Candace May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, food options, happy hour and our room was nice. ##### Candace Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Kelly Oct 28, 2025 Disliked: Cleanliness, property conditions & facilities Room was not very clean and heat did not work in room. Told to cut off heat wait 10 minute to reset and cut back on the heat. Last 10 minutes and cold again. This hotel used to be top of the line and nowhas gone really down! ##### Kelly Stayed 1 night in Oct 2025 ### 4/10 Poor #### Vickie Oct 15, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Room and hotel in need of obvious reno. Two broken elevators, room dirty and moldy. Toilet kept running, shower dripped and leaked. Room had an inch of dust everywhere. People smoking weed in front of lobby constantly. Staff was great but that was about it. ##### Vickie Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Timothy Woodley Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was good ##### Timothy Woodley Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Itarsha Jan 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great stay! ##### Itarsha Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Verified traveller Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Our choice hotel in Richmond We chose this hotel every time we come to Richmond. It’s in a good location. Favorite things about this hotel: affordable, friendly staff, atrium, omelette breakfast, bedrooms with separate sitting room with tv, sink, microwave and small fridge and the shower water pressure is great! ##### Verified traveller Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Shakera Sep 1, 2025 Nothing was great about the property, bathroom was very small, sink was leaking unto the floor, waited 10-15min for elevator on the side I was staying. ##### Shakera Stayed 2 nights in Aug 2025 ### 8/10 Good #### Khan Aug 25, 2025 Liked: Amenities Everything is well. One thing did not like, they charge extra for paking. parking ##### Khan Stayed 1 night in Aug 2025 ### 6/10 Okay #### Derek Jul 26, 2025 Liked: Staff & service, amenities Nicely kept outside could use some work inside the property though. ##### Derek Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Samantha Nov 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay. ##### Samantha Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Zaviana Sep 14, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities It was shocking that my child found a liquor bottle in our room and little to no help was given with linens, which left me questioning Hilton’s standards. ##### Zaviana Stayed 1 night in Sep 2025 ### 2/10 Terrible #### George Oct 10, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room was invested with bugs. Room all around was dirty and looked like it hadn't been cleaned in years, etc. After giving them this information, they refused to give me a refund. ##### George Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Tiffani Aug 21, 2025 Liked: Staff & service Disliked: Property conditions & facilities Overall fairly nice stay. Nice staff. But property needs work. I was awaken by wallpaper falling on my face. As soon as my sister turned on the shower, the shower head had fallen off… the pool was extremely dirty. The hotel could use a lot of work. ##### Tiffani Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Playa Hermosa](https://www.expedia.ca/Playa-Hermosa-Hotels.d6047260.Travel-Guide-Hotels) > > [Luxury Hotels in Charlevoix](https://www.expedia.ca/Destinations-In-Charlevoix-Luxury-Hotel.0-0-d6058003-tLuxuryHotel.Hotel-Filter-Destinations) > > [Kimpton Palladian Hotel by IHG](https://www.expedia.ca/Seattle-Hotels-Kimpton-Palladian-Hotel.h9490029.Hotel-Information) > > [Best Western Plus Richmond Airport Hotel](https://www.expedia.ca/Richmond-Hotels-Best-Western-Plus-Richmond-Airport-Hotel.h23195.Hotel-Information) > > [Imperial Hotel](https://www.expedia.ca/Cork-Hotels-Imperial-Hotel.h565670.Hotel-Information) > > [Cabin Rentals Washington](https://www.expedia.ca/Washington-Cabins.d249-aaCabins.Travel-Guide-Accommodation) > > [Hotels in Chisasibi](https://www.expedia.ca/Chisasibi-Hotels.d3988.Travel-Guide-Hotels) ### Flights > [Flights from Vancouver (YVR) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yvr/del/vancouver-to-delhi) > > [Flights from Vancouver (YVR) to Denver (DEN)](https://www.expedia.ca/lp/flights/yvr/den/vancouver-to-denver) > > [Flights from Kelowna (YLW) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/ylw/mex/kelowna-to-mexico-city) > > [Flights from Arusha (JRO) to Nairobi (NBO)](https://www.expedia.ca/lp/flights/jro/nbo/kilimanjaro-to-nairobi) > > [Flights from Toronto (YYZ) to London (YXU)](https://www.expedia.ca/lp/flights/yyz/yxu/toronto-to-london) > > [Flights from Chicago (ORD) to Pittsburgh (PIT)](https://www.expedia.ca/lp/flights/ord/pit/chicago-to-pittsburgh) > > [Flights from Sarnia (YZR) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yzr/yul/sarnia-to-montreal) > > [Flights from Delhi (DEL) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/del/yeg/delhi-to-edmonton) > > [Flights from Ottawa (YOW) to Reserve Mines (YQY)](https://www.expedia.ca/lp/flights/yow/yqy/ottawa-to-sydney) > > [Flights from Toronto (YYZ) to Victoria Falls (VFA)](https://www.expedia.ca/lp/flights/yyz/vfa/toronto-to-victoria-falls) ### Cars > [Car rentals in Vancouver](https://www.expedia.ca/Car-Rentals-In-Vancouver.d178315.Car-Rental-Guide) > > [Car rentals in San Pedro de Atacama](https://www.expedia.ca/Car-Rentals-In-San-Pedro-De-Atacama.d500224.Car-Rental-Guide) ### Cruise ### Activities ### Packages > [Drumheller Hoodoos](https://www.expedia.ca/Drumheller-Hoodoos-Drumheller.d553248621532864459.Vacation-Attraction) > > [British Virgin Islands](https://www.expedia.ca/British-Virgin-Islands.d24.Destination-Travel-Guides) ### Vacation Rentals ### General