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Reviews of Country Inn & Suites by Radisson, Chester, VA

3 out of 5
Country Inn & Suites by Radisson, Chester, VA
2406 W Hundred Rd, Chester, VA

Reviews

7.0

Good

Rating 10 - Excellent. 292 out of 1011 reviews" "
Rating 8 - Good. 266 out of 1011 reviews" "
Rating 6 - Okay. 176 out of 1011 reviews" "
Rating 4 - Poor. 126 out of 1011 reviews" "
Rating 2 - Terrible. 151 out of 1011 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

John

Not what I expected
Stayed 1 night in Mar 2024

10/10 Excellent

Joao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and customer service was great!
Stayed 3 nights in Mar 2024

6/10 Okay

Brayden

Liked: Staff & service, property conditions & facilities
was ok
Stayed 1 night in Mar 2024

6/10 Okay

Jonathan

Business traveller
Outdated
Stayed 1 night in Mar 2024

8/10 Good

Joseph

Hotel was good
Stayed 1 night in Mar 2024

4/10 Poor

Daniel

Travelled with group
Disliked: Cleanliness
There was a giant chunk of hair on the shower wall from previous guests. Tons of dust everywhere black mold looking material in the bedroom and upon shutting the door a plastic cover fell off the wall revealing a hole in the wall. We alerted the hotel of the issues and they did nothing and even after a crew cleaned they missed all the items mentioned. There was no standard cable and channels were fuzzy. Only 1 remote but there were two tvs which made one tv unusable. Was severely disappointed and would like a refund. I have pictures to show some of the issues.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024

2/10 Terrible

Sheila

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was horrible!! The hotel smelled so bad that I left in the middle of the night.
Stayed 2 nights in Mar 2024

2/10 Terrible

Latoya

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room Was Not Clean Furniture Need To Updated Mold Was In the Ceiling They Gave Me A 2nd Room And That Had Mold As Well
Stayed 1 night in Mar 2024

4/10 Poor

Donte

Shower wasn’t clean
Stayed 1 night in Mar 2024

10/10 Excellent

Shariff

Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Very clean and uodated
Stayed 1 night in Feb 2024

4/10 Poor

Angelica

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The room was decent but need some serious upgrades no attends were around to help out you had to wait until some one showed up to check u in
Stayed 1 night in Feb 2024

8/10 Good

Briana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Damage deposit takes forever to be sent back
Stayed 7 nights in Feb 2024

10/10 Excellent

cornelio

Liked: Property conditions & facilities
Great location and very good staff
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Stayed 1 night in Feb 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very cordial and accommodating.
Stayed 1 night in Feb 2024

4/10 Poor

RAY

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has been neglected and is poorly maintained. The building is very dated and the neighborhood seems pretty rough.
Stayed 1 night in Feb 2024

4/10 Poor

Gavin

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The outside and lobby were very nice. The greeting and check in was also very good. The room was disgusting. There were blood marks on the shower curtain, dead bugs, dirt on the baseboards and stains over the walls and carpet. Beds/linen were clean, which after a 9hr drive, was all I needed for the 1 night stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Cherlonda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Feb 2024

8/10 Good

Galea

Stayed 1 night in Feb 2024

8/10 Good

Darius L

Travelled with family
Liked: Staff & service, amenities
Hot tub wasnt working.
Stayed 4 nights in Feb 2024

8/10 Good

Shariff

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Davonte

Stayed 2 nights in Feb 2024

8/10 Good

Shariff

Liked: Cleanliness, staff & service, property conditions & facilities
Room just smell a lil funny other then that it was good
Stayed 1 night in Feb 2024

4/10 Poor

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

wallace

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was spacious but the furniture was filthy and torn. Did not sit on any of it
Stayed 1 night in Feb 2024

8/10 Good

Tabitha

Travelled with family, Business traveller
Liked: Cleanliness
Only employee i saw was the one who checked me in and that was the only time i saw him. Tv seemed to not have good service, as it going in and out. Remote for tv qas broken and missing battrey cover. Shower faucet was not properly working.
Stayed 1 night in Jan 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024

8/10 Good

miguel

Stayed 1 night in Jan 2024

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Didn't get to enjoy the pool. It didn't look very clean inside the area around the pool, the color of the water wasn't as clean either. The housekeeping services continuously knocked on our door, even after we renewed our stay for a second night, asking what time we were leaving as we were overstaying. That was annoying.
Stayed 1 night in Dec 2023

8/10 Good

Alvia

Travelled with family
Liked: Staff & service, property conditions & facilities
Enjoyed the breakfast.
Stayed 1 night in Dec 2023

6/10 Okay

Martha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room's heat/air didn’t work at all. No mugs to make coffee/tea were provided. Curtains were torn/ripped like wolverine had gotten to them. Walls paper thin, heard coughing from next room and every footfall from above. Hairs on sheets when covers pulled back. TP and tissues were rough. Bed was very comfortable.
Stayed 2 nights in Dec 2023

6/10 Okay

Deborah

Travelled with family
Refrigerator didn’t work, food spoiled, women’s bathroom in the lobby must have been used by a homeless person overnight, disgusting filthy food and clothes on the floor.
Stayed 1 night in Dec 2023

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberli

Stayed 1 night in Dec 2023

10/10 Excellent

Melanie

Stayed 1 night in Dec 2023

8/10 Good

Malcolm, Hilton Head

Stayed 1 night in Dec 2023

10/10 Excellent

Haley

Stayed 3 nights in Dec 2023

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It was amazing. All went well and the cleanliness of the hotel was up to par
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not staying here again
Lots of broken things in the room. Hole in the wall. Burning smell. Pull out sofa is very uncomfortable. Had no linens for it on arrival.
Stayed 4 nights in Dec 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, service was prompt and it was quiet.
Stayed 2 nights in Dec 2023

4/10 Poor

Loretta

Liked: Cleanliness, staff & service
The property was fine our room was double booked the first night of our stay and we had to stay in a different room than we reserved which is a big deal when you have a wheel chair bound person I booked in October early to make sure we could have a roll in shower but somehow it was occupied and then we had to change rooms the next day not happy about this at all
Stayed 3 nights in Nov 2023

8/10 Good

Gary

Liked: Amenities
Clean and Well managed
Stayed 1 night in Nov 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The wifi was very poor.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Marrilee, Penn Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room (suite with bedroom) at very good price.

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room we were given was dirty with something unidentifiable on the walls, tub was dirty, the smoke alarm was missing from the wall. We were moved to a second room which was not much better. Above us there was there was loud music and stomping going all night. I complained and it was quieted for a brief time, then continued. We got no sleep. Would never stay there again, others too.
Stayed 1 night in Oct 2023