Title: Premier Hotel The Richards - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1067456&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Premier Hotel The Richards Travelers find a peaceful retreat at this coastal hotel where they can lounge by the pool or indulge in spa treatments after a day of exploration ## Photo gallery for Premier Hotel The Richards ![Daily buffet breakfast (ZAR 225 per person) - Premier Hotel The Richards (Richards Bay)](https://images.trvl-media.com/lodging/2000000/1070000/1067500/1067456/8e74aec5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity - Premier Hotel The Richards (Richards Bay)](https://images.trvl-media.com/lodging/2000000/1070000/1067500/1067456/37e08a14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - Premier Hotel The Richards (Richards Bay)](https://images.trvl-media.com/lodging/2000000/1070000/1067500/1067456/17ec7ca6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Premier Hotel The Richards (Richards Bay)](https://images.trvl-media.com/lodging/2000000/1070000/1067500/1067456/df0e3349.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Premier Hotel The Richards (Richards Bay)](https://images.trvl-media.com/lodging/2000000/1070000/1067500/1067456/8aecca1e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Premier Hotel The Richards sits along the coast with a garden setting and wellness spa. Visitors relax at the outdoor pool and stay connected with in-room WiFi. The on-site restaurant serves all three daily meals, while the bar provides a perfect spot for evening refreshments. ## Reviews 7.6 Good ## Popular amenities - Spa - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Executive Room, Non Smoking ![Executive Room, Non Smoking](https://images.trvl-media.com/lodging/2000000/1070000/1067500/1067456/7802acd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, Non Smoking ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Refrigerator TV Premium bedding Hair dryer Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, Non Smoking ![Standard Double Room, Non Smoking](https://images.trvl-media.com/lodging/2000000/1070000/1067500/1067456/b390b23f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available TV Premium bedding Hair dryer Private bathroom Free bottled water Coffee/tea maker - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Executive Room, 2 Twin Beds ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1070000/1067500/1067456/1ec6ec37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Twin Beds ### Highlights Air conditioning Connecting rooms available TV Premium bedding Hair dryer Private bathroom Free bottled water Coffee/tea maker - 323 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room, 2 Twin Beds ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1070000/1067500/1067456/1ec6ec37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available TV Premium bedding Hair dryer Private bathroom Free bottled water Coffee/tea maker - 269 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed | Interior](https://images.trvl-media.com/lodging/2000000/1070000/1067500/1067456/ff37a3c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Air conditioning Connecting rooms available TV Separate bedroom Premium bedding Bathrobes Hair dryer Private bathroom - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRichards-Bay-Hotels-Premier-Hotel-The-Richards.h1067456.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRichards-Bay-Hotels-Premier-Hotel-The-Richards.h1067456.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-28.79028%2C32.09352&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zregV4fKZAUSAeIqxdTD_WkuloY=) 3 Hibberd Drive, Meerensee Richards Bay, Richards Bay, KwaZulu-Natal, 3901 #### What's nearby - Richards Bay Park \- 18 min walk \- 1.5 km - Alkandstrand Beach \- 5 min drive \- 2.2 km - Boardwalk Mall \- 9 min drive \- 8.4 km - Enseleni Nature Reserve \- 20 min drive \- 18.4 km - Umlalazi Nature Reserve \- 43 min drive \- 63.1 km #### Getting around - Richards Bay (RCB) - 17 min drive #### Restaurants - ‪KFC - ‬8 min drive - ‪The Outpost Restaurant - ‬14 min drive - ‪McDonald's - ‬8 min drive - ‪Mugg & Bean - ‬8 min drive - ‪Wimpy - ‬3 min drive ## About this property ### Premier Hotel The Richards Upscale family-friendly hotel Consider a stay at Premier Hotel The Richards and take advantage of a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a deep-tissue massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi. Additional perks include: - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - A porter/bellhop, massage treatment rooms, and a 24-hour front desk Room features All 135 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Extra conveniences in all rooms include: - Bathrooms with tubs or showers and hair dryers - TVs with satellite channels - Childcare services, coffee/tea makers, and daily housekeeping ## Similar properties ![Buffet](https://images.trvl-media.com/lodging/5000000/4270000/4264800/4264707/41ad7a5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Resort Sani Pass Himeville - Pool - Spa - Kids pool - Parking included 8.4 Very good 100 reviews CA $129 CA $149 total includes taxes & fees Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=4264707&PinnedHotelID=4264707&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/3000000/2400000/2393100/2393046/9f4b9af3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Edwardian Port Edward - Pool - Kids pool - Parking included - Restaurant 6.2 48 reviews CA $66 CA $76 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=2393046&PinnedHotelID=2393046&HadPinnedHotel=true®ionId=-1&adults=2) ![Rainbow Chalet | View from room](https://images.trvl-media.com/lodging/21000000/20620000/20613900/20613884/6b534154.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sani Valley Nature Lodges Himeville - Spa - Parking included - Free WiFi - Breakfast available 9.4 Exceptional 18 reviews CA $144 CA $165 total includes taxes & fees Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=20613884&PinnedHotelID=20613884&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (ZAR 256 per person)](https://images.trvl-media.com/lodging/4000000/3850000/3849300/3849251/9b84ef2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Peermont Metcourt Hotel at Umfolozi Empangeni - Pool - Parking included - Free WiFi - Restaurant 6.8 8 reviews CA $102 CA $118 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=3849251&PinnedHotelID=3849251&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/2000000/1410000/1400400/1400367/078b485d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Lameer Hotel and Spa Southbroom - Pool - Breakfast included - Spa - Parking included 8.4 Very good 82 reviews CA $141 CA $164 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=1400367&PinnedHotelID=1400367&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/11000000/10020000/10019900/10019868/dc2eba43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Marlin All-Inclusive Seascape by Dream Resorts Scottburgh - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 60 reviews CA $284 CA $330 total includes taxes & fees Jan 13 - Jan 14, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=10019868&PinnedHotelID=10019868&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/12000000/11740000/11734000/11733911/58773bf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Estuary Hotel and Spa Port Edward - Pool - Breakfast included - Spa - Free WiFi 8.0 Very good 39 reviews CA $156 CA $181 total includes taxes & fees Jan 15 - Jan 16, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=11733911&PinnedHotelID=11733911&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8410000/8404200/8404110/ca79b2ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Road Lodge Richards Bay Richards Bay - Pool - Parking included - Free WiFi - Air conditioning 7.8 Good 157 reviews CA $58 CA $67 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=8404110&PinnedHotelID=8404110&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic area](https://images.trvl-media.com/lodging/40000000/39500000/39494200/39494176/8c0cd959.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hillton Manor Guest House Richards Bay - Pool - Breakfast included - Parking included - Free WiFi 10 Exceptional 10 reviews CA $80 CA $80 total includes taxes & fees Dec 30 - Dec 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=39494176&PinnedHotelID=39494176&HadPinnedHotel=true®ionId=-1&adults=2) ![Honeymoon Suite | Garden view](https://images.trvl-media.com/lodging/16000000/15670000/15660600/15660538/89f62be4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gecko Inn Guest House Richards Bay - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 25 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=15660538&PinnedHotelID=15660538&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) on request - Area shuttle (surcharge) - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: ZAR 225 per person - A bar/lounge - A restaurant ### Things to do - Full-service spa - Gym ### Family friendly - In-room babysitting (surcharge) - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 3,918 square feet of conference space - Business center - Meeting room ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - 3 treatment rooms - Couples treatment rooms - Deep-tissue massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 3 floors - Banquet hall - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 8:00 PM; Check-in end time: 10:00 PM Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from July 2 2025 to December 1 2025 (completion date subject to change). The following areas are affected: - One of the dining venues - Bar/lounge - Meeting facilities Alternate facilities will be available offsite during the renovation. Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately ZAR 225 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization. ### Property is also known as Protea Hotel Richards Protea Richards Premier Hotel Richards Premier Richards Premier The Richards Richards Premier Hotel The Richards Hotel Premier Hotel The Richards Richards Bay Premier Hotel The Richards Hotel Richards Bay ## Frequently asked questions ### Is Premier Hotel The Richards pet-friendly? ### How much does it cost to stay at Premier Hotel The Richards? ### How much is parking? ### What time is check-in at Premier Hotel The Richards? ### What time is check-out at Premier Hotel The Richards? ### Does Premier Hotel The Richards provide a shuttle to the airport? ### Where is Premier Hotel The Richards located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Premier Hotel The Richards Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.6 Location ### 7.6 Staff & service ### 7.8 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 25 8 - Good 28 6 - Okay 16 4 - Poor 9 2 - Terrible 5 ## Reviews ### 8/10 Good #### Pragasen Jan 15, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Spa facilities Excellent Spa facilities, especially the happy hour rates. ##### Pragasen ### 10/10 Excellent #### Lorrie Jan 1, 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Protea Tambo Airpott Hotel- Great! Second stay in this property in two months and enjoyed it even more the second time because the weather was better and we could sit outside at the pool! ##### Lorrie ### 8/10 Good #### Enett Jun 16, 2016 Liked: Cleanliness, staff & service, room comfort #### Happy Traveller Stay here for business often. Economic hotel. ##### Enett ### 10/10 Excellent #### Mimi Dec 31, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay:Premier hotel What an amazing experience! Great hotel, friendly staff and wonderful rooms.Definitely visiting again next year. ##### Mimi Stayed 8 nights in Dec 2017 ### 8/10 Good #### agnes Jan 26, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### night in Richards Bay Spent the night here on our way to Tembe Elephant Park. ##### agnes ### 8/10 Good #### Joerg Jan 5, 2015 Liked: Cleanliness, staff & service Disliked: Room comfort #### Friendly and helpful staff Excellent stay with friendly staff. Pool is small but next to the harbour and beach not really necessary. ##### Joerg ### 10/10 Excellent #### Verified traveller Jan 8, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would definetly recommend to another person It was my first time at this hotel really loved it... ##### Verified traveller ### 6/10 Okay #### Geoffrey Dec 1, 2014 Liked: Cleanliness #### Richards Hotel. The food is consistently the best in town. Every day your electronic room key gets re-set, so must be reprogrammed. ##### Geoffrey ### 10/10 Excellent #### Excellent service Sep 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service great ##### Excellent service Stayed 1 night in Sep 2017 ### 10/10 Excellent #### Zandile Dec 25, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was fabulous...we enjoyed our stay there your rooms are so wow...spotless clean...only one thing that was missing n that thing is the bar fridge... otherwise your place roooocks...!!! We want to visit again....your staff as well is so nice and friendly...keep it up...!!!!! ##### Zandile ### 8/10 Good #### Verified traveller Nov 19, 2015 Liked: Cleanliness, staff & service, property conditions & facilities Staff was friendly and help full other guests was very inconsiderate. A lot of noise early morning and at night ##### Verified traveller ### 10/10 Excellent #### Yasin Dec 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Save money enjoy comfort It's one of the peacefully situated very neat and clean and comfortable. Though I live only 20km away from hotel still I book and enjoy. It's very presentable. Just needs some halaal food for Muslim people so it can be more famous to even dine there. One suggestion to the owner try to build a massive comfortable swimming pool with all luxury around the pool. ##### Yasin Stayed 1 night in Dec 2021 ### 6/10 Okay #### Andries Jun 3, 2016 Liked: Cleanliness Disliked: Staff & service Restaurant service was very average and food was not worth eating. ##### Andries ### 4/10 Poor #### Monique Dec 23, 2012 Disliked: Cleanliness, staff & service, room comfort Definately not a 4 start hotel !!!!!!!!! ##### Monique ### 8/10 Good #### Peter Feb 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A hotel if you are in Richards Bay with a reason It seems that the only people who go to Richards Bay are on business, or are there to visit relatives. Not much of a tourist attraction! We were there to visit family-related locations. The hotel is far away from anything, which is OK if you have a car - which is the only way to get there! We were pleased with the hotel, which is easy to find, and were given a room overlooking the indoor courtyard. Very nice. Good food in the restaurant - which is very helpful, because there is nothing else around the hotel without going into the civic centre. The latter largely boasts fast food outlets. ##### Peter Stayed 3 nights in Feb 2018 ### 8/10 Good #### Sideshwar Mar 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Twin beds We booked a 2 twin-bedded rooms but were given 2 rooms with double beds instead. This was not good, but 1 room was bedding was subsequently changed, and the twin beds emerged. Rooms were clean overall, although the sink in one room was not very clear, and water emptied slowly. ##### Sideshwar Stayed 2 nights in Mar 2023 ### 4/10 Poor #### Verified traveller Dec 30, 2012 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Worse hotel I have been too Managers very friendly and kind. Waiters are dreadful, they never come and take Your order, you have to stand up nd get it yourself. Even if the order is made. They would take 10minutes just to serve drinks. Not good at all. ##### Verified traveller ### 2/10 Terrible #### Mthembeni Feb 7, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No value for money It was a great disappointment for the four star, it's so like the two star ##### Mthembeni ### 6/10 Okay #### PIERRE Nov 2, 2013 Liked: Cleanliness Disliked: Staff & service, room comfort #### TERRIBLE PILLOWS.... RECEPTION USELESS... OVERALL IT WAS OKAY... THE RECEPTION COULD NOT FIND OUR RESERVATION AND REPLIED TO US AND SAID " PHONE HOTELS.COM AND SORT IT OUT WITH THEM " AFTER I WENT OFF AT HER SHE MADE A PLAN TO PHONE (WITH OUR CELLPHONE) TO FIND THE DETAILS... I REALLY FELT THAT IT WAS NOT 4 STAR TREATMENT WE RECIEVED AT ALL... ##### PIERRE ### 4/10 Poor #### dbcme May 30, 2014 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Quite basic - not much more It's just the hotel, with nothing else around the property. Standard Protea room amenities. Wi-Fi was down (for two weeks!) and check-in staff did not advise of this, making it a frustrating experience in-room trying to troubleshoot my hardware. Could hear occupants from next room wake up (alarm clock) and shower, though the bed and bedding in my room was comfortable. TV had a chronic hum-like noise on each of the channels which made it slightly difficult to hear. One of the few Protea's that offers a fitness center, so that was one of the few pluses on this trip. Overall, just an OK stay. Consider other hotels alongside this to ensure you get one that meets your needs. ##### dbcme ### 2/10 Terrible #### Maria Sep 2, 2018 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Disaster stay. VERY NOISY! My young daughter and I travelled alone and shared a room. I will not recommend this hotel to anyone and definately not go back there. VERY noisy, guests party in their rooms from 11pm to 4am, non-stop. Bedroom doors are left open with loud music and guests shouting. Some guests even cooked food in their room, bringing their own slowcookers, causing power failures in other rooms!! The building is not very soundproof and any noise in the hall can be heard in your bedroom. We stayed for 4 nights and I had not much sleep during that whole time. No manager was on duty Saturday, could not take the matter up with anyone. ##### Maria Stayed 3 nights in Aug 2018 ### 10/10 Excellent #### DSP May 21, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Staff. Exceptional Comfort. Great Locati I have only in the last year of so discovered the Premier Hotel chain and I have had each and every time an exceptional experience. I travel a great deal with my work and I have a found a few hotels around the world that I look forward to staying at and this hotel chain is one of them. I arrived on the 12 May in the evening and was provided with a room that was a pleasure to return to each day. It was tastefully decorated wth a bathtub, shower, basic, etc with plenty of towels and other bathroom comforts. My room had a large size bed with pillows and more pillows. I had a fridge and a well stocked coffee and cookie station. My room overlooked a beautiful lush garden and my internet was strong and fast.... That evening i enjoyed a buffet dinner that had a large selection of food dishes for me (I am a vegetarian) and the staff were highly attentive to my dining needs. In the morning I was pleasantly surprised with another large selection of breakfast options and during my meal the General Manager ( a real gentleman) came and introduced himself to me and was genuinely interested in my experience at the hotel.... Unfortunately for me, I had left my lights on and my car would not start.... I went to see the general manager about the situation and he said "no problem' we are here to help... Now I have never been in a hotel where a GM rolls up his sleeves and pushes a car for a guest but I can assure you that this is the kind of man that the GM is....Although we could not get the ca ##### DSP ### 4/10 Poor #### Verified traveller Nov 10, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities #### Will not be staying here again We stayed here for 5 nights and definitely not worth the money paid. Had various issues from day 1 eg. fridge was not working when we arrived, someone came and had a look at it and said that it was okay, to cut a long story short, we eventually got a new fridge on day three after our stuff got spoiled. Secondly the safe was not working, we called two times and each time someone came to reset the safe, it was only on the third call did they realize that the batterries needed to be changed. Then our room card did not work two days in a row before we had to go to reception and tell them to encode it for our entire stay. We also ordered room service one of the evenings and some of the items orderd were not available even though it was listed so we ended up with our second choices. Fair enough, things happen but most of these could have be avoided and worst of all, not once did someone apologize for anything! Definitely not 4\* service. I must say that the room was comfortable, although it would have been better if there was a double bed instead of two single beds pushed together. We booked the superior room which was okay but cannot be compared to other similar priced hotels. To top everything off, the gym and pool was out of order. Lets hope that no one else has the same experience. ##### Verified traveller ### 2/10 Terrible #### Le Roux Mar 14, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid Property was not clean. Stains/Marks on the floors in the foyer and in the room. Very noisy. No facilities/services available after 9pm, including no food/beverage. Very old and tired furniture. Staff seemed inconvenienced during check-in. ##### Le Roux Stayed 2 nights in Mar 2022 ### 6/10 Okay #### Charl Oct 12, 2021 Average hotel at best breakfast was disappointing for the money but great wifi though ##### Charl Stayed 1 night in Sep 2021 ## Expedia's Latest Trends ### Hotels > [Ruby Lucy Hotel London](https://www.expedia.ca/London-Hotels-Ruby-Lucy.h42041893.Hotel-Information) > > [Holiday Inn Hotel & Suites Mississauga by IHG](https://www.expedia.ca/Toronto-Hotels-Holiday-Inn-Hotel-Suites-Mississauga.h807429.Hotel-Information) > > [Hotels in Portobello](https://www.expedia.ca/Portobello-Dublin-Hotels.0-n553248635964997936-0.Travel-Guide-Filter-Hotels) > > [Dreams Onyx Resort & Spa All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Dreams-Onyx-Resort-Spa-All-Inclusive.h14822885.Hotel-Information) > > [Krystal Grand Puerto Vallarta All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Krystal-Grand-Altitude-Pto-Vallarta-AI.h83084653.Hotel-Information) > > [Conrad Tulum Riviera Maya](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information) > > [Cottages Toronto](https://www.expedia.ca/Toronto-Cottages.d178314-aaCottages.Travel-Guide-Accommodation) > > [Hotels with Waterslides in San Diego County](https://www.expedia.ca/Destinations-In-San-Diego-County-Hotels-With-Waterslides.0-0-d178304-tHotelswithWaterslides.Hotel-Filter-Destinations) > > [Beechwood B&B](https://www.expedia.ca/Durban-Hotels-Beechwood-BB.h18303560.Hotel-Information) > > [Prince of Wales Hotel](https://www.expedia.ca/Waterton-Park-Hotels-Prince-Of-Wales-Hotel.h15891857.Hotel-Information) > > [Bay Hill Inns & Suites, Neepawa](https://www.expedia.ca/Neepawa-Hotels-Bay-Hill-Inns-Suites.h907516.Hotel-Information) > > [Hotels near Enercare Centre](https://www.expedia.ca/Enercare-Centre-Hotels.0-l6222021-0.Travel-Guide-Filter-Hotels) > > [Hotels in Waikiki](https://www.expedia.ca/Waikiki-Honolulu-Hotels.0-n6048741-0.Travel-Guide-Filter-Hotels) > > [Motels Pemberton](https://www.expedia.ca/Pemberton-Motels.d6035104-aaMotels.Travel-Guide-Accommodation) > > [Hotels near Canada Place Cruise Ship Terminal](https://www.expedia.ca/Canada-Place-Cruise-Ship-Terminal-Hotels.0-l6156054-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Regina (YQR) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/yqr/hnl/regina-to-honolulu) > > [Flights from Amsterdam (AMS) to Helsinki (HEL)](https://www.expedia.ca/lp/flights/ams/hel/amsterdam-to-helsinki) > > [Flights from Toronto (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from London (YXU) to San José (SJO)](https://www.expedia.ca/lp/flights/yxu/sjo/london-to-san-jose) > > [Flights from Detroit (DTW) to Reno (RNO)](https://www.expedia.ca/lp/flights/dtw/rno/detroit-to-reno) > > [Flights from London (YXU) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/yxu/yyj/london-to-victoria) > > [Flights from Milan (MXP) to Munich (MUC)](https://www.expedia.ca/lp/flights/mxp/muc/milan-to-munich) > > [Porter Airlines Montreal (YUL) to Goffs (YHZ) flights](https://www.expedia.ca/lp/flight-routes/porter-airlines-from-pierre-elliott-trudeau-intl-to-stanfield-intl/pd/yul/yhz) ### Cars ### Packages ### General > [Visit Baie-St-Paul](https://www.expedia.ca/Baie-St-Paul.dx55247)