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Reviews of Diana Boutique Hotel

4 out of 5
Diana Boutique Hotel
Stratigou Griva Str. & Mandilara 68, Rhodes, Rhodes Island

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 52 reviews" "
Rating 8 - Good. 24 out of 52 reviews" "
Rating 6 - Okay. 7 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 4 out of 52 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Morgan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people-very friendly and helpful. Great restaurant downstairs and very walkable to various locations. I found it to be a very reasonably priced.
Stayed 4 nights in Jul 2019
Response from Stathis on Jul 11, 2019
Many thanks for your kind review! Our staff and the food downstairs are indeed very good and we are very happy when our guests say these kind words.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and the staff was very friendly and helpful.
Stayed 1 night in Jul 2019
Response from Stathis on Jul 10, 2019
Thank you for your kind words. Have fun in our island and make plans for your next stay, we will be your favorite city hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Stathis on Jul 8, 2019
Thank you for your time to review our hotel!

10/10 Excellent

Karen, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything you need and want from a hotel with extremely helpful and kind hosts.I would certainly return to this hotel if back in Rhodes.
Stayed 7 nights in Sep 2018

4/10 Poor

Gerinfs, Nottinghamshire, UK

Liked: Cleanliness
Disliked: Property conditions & facilities
The pictures and description for this hotel do not give a true account. Impressed with the cleanliness of the room and the air conditioning however for a four star hotel we feel we were let down. Our room had a kettle and two cups however there were no other provisions, not even a spoon. True this was not promised however there is an implication in the advertising of facilities, particularly when viewing the photos online. The cups were not washed and by the end of the week, despite cleaning these ourselves, without soap they did become grubby. The beds were comfortable however we were disheartened at the noisy plastic mattress protectors and the holes in the sheets and towels provided periodically throughout the week. Pillows were very comfy. The wifi was intermittent, often disappearing completely for several hours. I question the claim of a restaurant and bar, during our stay there was a room which I would assume could be utilised as this however it was empty, on the last day of our stay there was clearly refurbishments being undertaken however if this service is advertised as available any change should be communicated to guests as a common courtesy. Fantastic location in Rhodes and balcony position was second to none. The hotel was happy to look after our cases after check out free of charge. The begrudging customer service provided by of one member of staff let the rest down. If the hotel was marketed at a lower star rating this review would have been different.
Stayed 7 nights in Jun 2018
Response from Diana Hotel IT on Jul 11, 2018
Dear guest, thank you for taking the time to write this review. We are sorry to read that you were not satisfied as our other guests at their stay. As you mention in your post, we offer everything that is published on our website. Rhodes center at this period is a crowded place and with the world cup playing on every screen we expected a noisier street. The Wi-Fi was intermittent because too many devices were connected to the main floor router and people shared the password with the nearby restaurants. This problem was unavoidable. We feel sorry about not informing every client beforehand about the renovation in the ground floor, it was supposed to be finished in 2 days. but the work team faced problems with the electricity in the area and this changed their plans. We will be more than happy if we see you again, to see for yourselves that Diana is worthy rated as a 4 star hotel. Kind Regards, Diana Hotel IT

8/10 Good

Peter , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
great location near to everything. most staff very kind and warming and always keen to help. Breakfast is lovely. Nice hotel and rooms. We stayed in a suite with two adjoining rooms which was nice and light because we had a big balcony in one of the rooms. Would recommend and will be staying again.
Stayed 14 nights in Aug 2017

2/10 Terrible

Ali, Washington DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great, but there is all to it. Room service was horrible. No soap, shampoo...etc. We requested many times but no room service staff was around and the one we finally reached couldn't find any !! Hotel needs immediate repairs !!

2/10 Terrible

David, Washington DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Big Lie
Awful, worse hotel I have ever stayed at. There is no executive room, it is two connecting rooms. The room is suppose to be non-smoking, but you could smell smoke continuously through the AC unit. The bathroom lights in the connecting room were extremely dim, making it hard to see. The rooms are NOT SOUNDPROOF! You can everything on the street below: yelling, loud music, vehicles, etc. In the hotel, three groups of young adults drank, screamed and played loud music until 0300 in the morning. I asked/told them several times to keep it down. The front desk clerk was young, had a "do not bother me attitude" and was overwhelmed with the nighttime partying. In fact, she later stated it was out of her control!!!! I DO NOT RECOMMEND this hotel to any families. It is for young, partying kids/adults and the area fits their need. The only good part to this disaster was Hotels.com. I called and explained all the above to a representative (Siko.) He called and verified the problems and stated Hotels.com would not pay the second night (we did not stay...checked out) and would reimburse us that money. Thank you Hotels.com for making resolving this issue with the hotel.

8/10 Good

Roland

Stayed 7 nights in Sep 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Ubeskrivelig dårligt hotel
Hvordan dette kan være et 4-stjernet hotel, er absolut ubegribeligt. Støj, skidt og forfærdeligt slidte senge, hvor man kunne mærke hver en sengefjedder. Kan ikke anbefales.
Stayed 2 nights in Sep 2022

4/10 Poor

Wenche

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Mørkt rom (rødt og brunt). Kloakklukt på badet. Lite skapplass for klær. Dårlige møbler på veranda. Ingen klesnor å henge opp vått tøy på. Forventet bedre av **** hotell.
Stayed 7 nights in Aug 2022

10/10 Excellent

Per

Stayed 7 nights in Aug 2022

10/10 Excellent

Annette

Stayed 9 nights in Aug 2022

10/10 Excellent

Matz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service!
We are really happy with our stay. Generally; Walking distance everywhere, relaxing atmosphere, nice room and good hygine standards. To add; the breakfeast lounge, in the 5th floor, is the perfect place for the morning coffee. The reason for this beeing a 10/10 hotel, is no doubt the service of the staff. They helped us with whatever we needed and was always eager to interact with us.
Stayed 6 nights in Jul 2022

8/10 Good

marko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2022

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diana hotel 23/7-7/7
Had a excellent stay in the hotel, the staff and maneger was all very service minded and helpful. The noice from the partying teenagers outside wasn't a big deal. A very pleasant visit and I would return to the same hotel again.
Stayed 14 nights in Jun 2022

8/10 Good

Mehmet Selim

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saimme huoneen ensimmäisestä kerroksesta baarien yläpuolelta . Nukkuminen oli mahdotonta. Onneksi saimme vaihdettua huoneen ja loppumatka sujui miellyttävästi. Henkilökunta erittäin ystävällistä.
Stayed 5 nights in Aug 2019

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Hotel centrale e comfortevole.
Camera pulita e ben arredata ma la posizione dell'albergo impedisce il riposo notturno. Per tutta la notte provengono schiamazzi dai bar e locali sottostanti.Colazione ottima.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
God beliggenhed, venlige personelle, morgenmad var god
Stayed 2 nights in Jul 2019

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una stella di troppo, ma un buon approdo
Quattro stelle meriterebbero qualcosa di più in fatto di colazione, ma nel complesso è una struttura ben tenuta, con camera spaziosa, terrazzo attrezzato, bagno con phon e cambio d i asciugamani. Un bollitore elettrico, un televisore al plasma, un frigorifero, aria condizionata completano la dotazione della camera. Ottimo il wifi presente in tutta la struttura. Personale sorridente e cordiale. L'hotel è all'imbocco di una delle aree pedonali più ricca di negozi e locali per mangiare e bere. La bella spiaggia è a 5 minuti a piedi.
Stayed 1 night in Jul 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnatting på Rhodos
Det var et fint hotell mitt i byen. Jeg var der bare en natt, men kunne lett vært der lengre. Hjelpsomme og positive de som jobbet der. Frokosten som var inkludert var mye bedre enn jeg hadde forventet. Helt klart et sted jeg ville overnattet på igjen👍😊
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice stuff, let me check in earlier. Will recommend 😊
Stayed 1 night in Jul 2019
Response from Stathis on Jul 11, 2019
Thank you for your kind words and your rating! We appreciate this and we are happy you liked our small hotel. Have fun :)

6/10 Okay

Lena

Liked: Staff & service
Rummet var fint men närområdet var stökigt. Hamnade i turistområde vid en bargata.
Stayed 1 night in Jul 2019
Response from Stathis on Jul 11, 2019
Thank you for your time to review us and your kind words about our hotel. We agree that sometimes the street can be overcrowded and its a bit noisy, but we are a city hotel and we cannot do something to change this. People come here to have fun and we support them with that decision. Anyway, we are sorry if we didn't fulfill all your expectations, we will be happy to see you again Mrs Lena. Have a nice day!

8/10 Good

ARGYROYLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Stathis on Jul 11, 2019
Thank you very much for your rating, hope to see you again!

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Loistava aamiainen , ystävällinen henkilökunta , siistit paikat
Stayed 7 nights in Jun 2019
Response from nikos on Jul 6, 2019
thank you very much for your kind review!!

4/10 Poor

serkan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from nikos on Jul 6, 2019
Thank you for your time to review about our hotel. Your review is high respected from our side even we do not know what you didn't like in our hotel in order to be upgrated from our side and to satisfy you another time!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement bien situé et personnel accueillant !
Stayed 7 nights in Jun 2019
Response from nikos on Jul 6, 2019
thank you very much for your kind words!!

10/10 Excellent

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico hotel Diana
E stato fatto tutto in modo impeccabile. E veramente un esperienza unica Rodi, e anche se è la 3 volta che ci ritorno e sempre una sorpresa.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's getting older you can see that at some spots the paintings not on the wall anymore. All together a 3-star hotel, it's okay. Clean and everything that you need. The personal is very helpful and kind.
Stayed 3 nights in Jun 2019
Response from nikos on Jul 6, 2019
Thank you very much for your kind comments!! We will tace care anything needs to be refreshed

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Stathis on Jul 8, 2019
Thank you for your time to review our hotel with such a good rating. We are glad we fullfilled your expectation about your stay.

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotell Diana.
Fint hotell med bästa läge mitt i stan. Trevlig receptionist, sur servitris vid frukosten som bara blängde och inte hälsade. Rummet var fint och bekvämt, men dessvärre fanns ingen bäddmadrass så det var lite hårt att sova. Frukosten erbjöd flera alternativ att äta, men det fanns ingen riktig smörgåskorv och -skinka, utan substitut. Juicen var vattnig. Men jag rekommenderar ändå hotellet för dess läge och fina inredning.
Stayed 1 night in Jun 2019
Response from nikos on Jul 6, 2019
thank you very much to find time to write your comments about our hotel. we hope we will see you again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer vriendelijke en behulpzaam personeel. Klantvriendelijk en goede service. Kreeg een andere kamer vanwege ongemak qua matras, goede service. Kon voor een goede prijs een persoon bijboeken op m’n kamer.
Stayed 7 nights in Jun 2019
Response from Stathis on Jun 25, 2019
Dear guest, thank you for your kind review.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vero nice hotel with vero good positions
Lovely staff, nice room, best positions. All confort like air conditioned and wifi connection.
Stayed 7 nights in Jun 2018
Response from Diana Hotel IT on Jul 11, 2018
Dear guest, thank you for your kind review and taking the time to share your experience. We are very happy to hear that you enjoyed the services received by our team. Sorry about the elevator problem though, after an electricity problem there was a malfunction with the fuses which was fixed the next day. We will be happy seeing you again in your next vacations in Rhodes!

8/10 Good

Gabi

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2018
Response from Diana Hotel IT on Jul 11, 2018
Dear guest, thank you for your review and taking the time to share your experience.

8/10 Good

Bengt Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Födelsedags resa vistelse 28/ dar
Trevlig personal från reception till städ och nattvakt. Hotellet är inte så bra ljudisolerat mellan rummen men under denna årstiden med mest äldre som bor där är det inga problem. Frukost helt ok med ägg korv bacon bönor grönsaker. Kan absolut återvända med fru & fira fler födelsedagar. Mvh Bea / Edith
Stayed 7 nights in Oct 2017

8/10 Good

Jari, Kangasniemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sijainti mahtava
Ensimmäinen yö jouduttiin viettämään pienessä huoneessa, mutta seuraavana päivänä vastaanoton rouva oli siirtänyt meidän tavarat mukavaan huoneeseen neljänteen kerrokseen ja saatiin vielä ilmastointi kupantekijäisiksi . Ihan tyytyväisiä ollaan pääasiassa.
Stayed 6 nights in Sep 2017

10/10 Excellent

Remon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uitstekend
Een keurig en goede verzorgd hotel. Locatie is midden in het uitgaansleven van restaurants en bars. Loopafstand naar de oude stad en strand.
Stayed 7 nights in Aug 2017

8/10 Good

Marcus

Liked: Staff & service, property conditions & facilities
Den va okej
Stayed 7 nights in Jul 2017

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt hotell mitt i centrum.
Hotellet är fräscht och trevligt. Frukosten är bra, rummen bekväma och personalen hjälpsam.
Stayed 7 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Morsom guttetur til Rhodos
Renholdet var bra, de ryddet og vasket etter oss hver formiddag, etter vi hadde forlatt rommet. Service var bra, med hyggelig og pratsomme ansatte. Hotellet har også bra beliggenhet. Det er nærme barstreet, kort vei til stranda og masse restauranter og lokalbutikker i nærheten. Det er noen minuser. Det er aircondition på rommene men de fungerer svært dårlig når du blir svett og har på kaldeste setting, det var helder ikke aircondition i gangen, hvor det var meget klamt. Internettet var også veldig tregt selvom ruteren holdt til rett ute i gangen. Sofaen på rommet var også svært ubehagelig og knekt. Stolene med metallramme på terrassen bør også tåle at en mann på 88 kg lener seg litt bakover uten at den blir bøyd og ødelagt. Det var et bra opphold med mye morro, men visse ting var i dårlig tilstand, som gjorde at tiden inne på hotellet ikke ble like behagelig som den kunne enkelt ha vært.
Stayed 7 nights in Jun 2017

8/10 Good

Guido, Heerlen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat, big room and great breakfast
Very spacious, comfortable room with good facilities. Breakfast was great. Cleaning was sufficient and for sure neat, although not into every detail. Centrally located with good restaurants, old city and sea on walking distance.
Stayed 4 nights in Jun 2017
Response from Evangelia on Jul 1, 2017
Dear Valued Guests Thank you very much for your reviews Hope to see you back again!

2/10 Terrible

Gabriele , Livorno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sconsigliabile sia perché è parzialmente gestito da expedia sia perché sono entrambi poco seri ed affidabili

6/10 Okay

Annette, Kungsbacka

Liked: Cleanliness
Bra läge
Hotellets frukost var väldig tråkig personalen var måttligt intresserad av sina gäster,hotellet behöver fräschas upp i foajén och frukost avdelningen kändes slitet

6/10 Okay

Roger, Stockholm

Disliked: Cleanliness, property conditions & facilities
Prisvärt
Prisvärt och ok, men inte mer. Bra läge i Rhodos stad med nära till nattliv och stränder.