Ratings based on 1,468 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-Verified Reviews
1 out of 5
by A verified traveller

Posted Mar. 18, 2020
Comment from Hotel Management
Apr. 6, 2020 by Sebastiano, Hotel Management
Dear Customer, thank you very much for taking your time and sharing your feedback with us. Kindly share with us more details so that I can better focus on the weaknesses and increase the level of our service. Kind regards, Sebastiano
5 out of 5
by A verified traveller from London

Posted Feb. 19, 2020
Great location, wonderful staff, breakfast lasts until 11am
Comment from Hotel Management
Feb. 21, 2020 by Hotel Manager, Hotel Management
Dear Simona, Thank you for your review and for have given to us the highest score, we'll keep on work to confirm your judgement the next time you'll come to visit us. Kind regards, Hotel Manager
5 out of 5
by A verified traveller from Virginia Beach, VA

Posted Feb. 9, 2020
Great hotel. Amazing staff. Very accommodating. They even offer free umbrellas and portable charges
Comment from Hotel Management
Feb. 10, 2020 by Hotel Manager, Hotel Management
Dear Steve, Thank you for posting your review on Tripadvisor about your stay with us, we value your feedback greatly. We are delighted to learn that you appreciated our service, elegant rooms and especially our breakfast options: that is definitely going to be shared with the whole staff! We would be really pleased to welcome you back again in the future. My best regards, Hotel Manager
5 out of 5
by A verified traveller

Posted Jan. 26, 2020 on Hotels
Comment from Hotel Management
Jan. 27, 2020 by Hotel Manager, Hotel Management
Dear Eli, Thank you very much for your kind feedback. We look forward to welcoming you back soon at Palazzo Naiadi Roma. Best regards, Hotel Manager
5 out of 5
by A verified traveller from Orlando

Posted Jan. 23, 2020
The smell in the lobby the staff was friendly. Also We got a free upgrade for becoming a member. Will highly recommend this and all the others.
Comment from Hotel Management
Jan. 24, 2020 by Hotel Manager, Hotel Management
Dear Stephany, Thank you for posting your kind feedback about your stay at our Palazzo Naiadi Roma! We are delighted to read you spent a great time vacancy with us and you enjoyed our property! We are looking forward to welcoming you back again whenever your travels bring you back to the "Eternal City". Kind Regards, Hotel Manager
5 out of 5
by A verified traveller from Boston

Posted Jan. 17, 2020
Beautiful hotel. Staff attentive. Centrally located.
Comment from Hotel Management
Jan. 20, 2020 by Hotel Manager , Hotel Management
Dear Doriab, Thank you for your review and for have given to us the highest score, we'll keep on work to confirm your judgement the next time you'll come to visit us. Kind regards, Hotel Manager
5 out of 5
by A verified traveller

Posted Jan. 7, 2020
Comment from Hotel Management
Jan. 8, 2020 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your feedback. We look forward to welcoming you back soon in the Eternal City. Best regards, Hotel Manager
5 out of 5
by A verified traveller from Sarasota, Florida, USA

Posted Jan. 4, 2020
Great spacious and clean! Convenient for transportation! And close to Roma Termini and metro station!
Comment from Hotel Management
Jan. 7, 2020 by Hotel Manager, Hotel Management
Dear RJ, Thank you for sharing your review on Expedia. We are delighted to read how much you appreciated our Palazzo Naiadi! Your words will be shared with the whole staff, they’ll be glad for sure. We are looking forward to seeing you again and to providing you with another memorable stay in the Eternal City. Warmest regards Hotel Manager
4 out of 5
by A verified traveller

Posted Jan. 1, 2020 on Hotels
Far from attractions
Comment from Hotel Management
Jan. 3, 2020 by Hotel Manager, Hotel Management
Dear Mehraban, Thank you for your feedback. We look forward to welcoming you back soon in the Eternal City. Best regards, Hotel Manager
3 out of 5
by A verified traveller

Posted Jan. 1, 2020 on Hotels
Comment from Hotel Management
Jan. 14, 2020 by Hotel Manager, Hotel Management
Dear Michael, Thank you for your feedback. We look forward to welcoming you back soon in the Eternal City. Best regards, Hotel Manager