Ratings based on 10,663 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Posted 26-May-2017
The room is very old. The food was mediocre. I will stay somewhere else next time
4 out of 5
Recommended
for Everyone
by A verified traveller

EVEN THOUGH I WAS NOT THERE FOR THE CASINO

Posted 26-May-2017
Pros: Nice facility, nice staff and great prices.
Cons: Really cannot think of anything.
Location: Never left the hotel so I have no idea what Reno is like. Next time, though.
Extremely nice accommodations at unbelievably affordable prices. A redo for sure.
1 out of 5
by A verified traveller from US

People and staff rude

Posted 25-May-2017
Don't go.….....................................................................................................
3 out of 5
Recommended
for Everyone
by A verified traveller

For the price the rooms are dated

Posted 23-May-2017
Not sure if it was worth 150 a night as the rooms are dated. Check in line was a wait time of 30 min
5 out of 5
Recommended
for Everyone
by A verified traveller

Nicely situated in the heart of downtown Reno NV.

Posted 22-May-2017
Pros: Clean rooms and general areas. Very helpful, friendly staff.
Cons: More package deals could be offered to weekend guests.
Location: Was OK, downtown Reno suffers from old age. However, the sheer number/size of weekend crowds was surprising.
Everything went exceedingly well. No issues, no complaint.
4 out of 5
Recommended
for Everyone
by A verified traveller

It's a above average hotel

Posted 21-May-2017
I have good experience , I just find the check in person was little unfriendly maybe because I am an Pacific Asian
2 out of 5
by A verified traveller

Posted 20-May-2017
Cons: Give Military discounts
I was disappointed no military discount. 22 years I fought for your freedom to charge whatever you wanted.
4 out of 5
Recommended
for Everyone
by A verified traveller from Orange County, CA

you said four questions. This is more

Posted 20-May-2017
Pros: Not bad overall.
Cons: Noises were coming from higher floors (like air-conditioning or elevator shaft I had to change my room due to noise from upper floors.
Location: I went to see national parks and Lake Tahoe.
Nothing out of the ordinary, bad or good. Nothing surprised me or excited me.
2 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-May-2017
just a good hotel... a bit disappointing about the amenities
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-May-2017
The hotel and casino were nice, the buffet was great.