Ratings based on 10,508 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromSacramento, Ca

Nice hotel

Posted 27-Mar-2017
I have stayed here a number of times in the past so it was my first choice when attending a concert last weekend. Hotel staff was very friendly, but didn't have nearly enough people at check-in. The line got very long. I used points to get a discount rate this time and was put in a room overlooking a roof, with a big green spotlight right outside my window that illuminates the entire side of the building. Bathtub was dirty, too.
3out of 5
by A verified traveller fromwashington

Sports book bartender theft

Posted 25-Mar-2017
It ruined our whole experience at the family reunion of 15. Only 4 were not staying at the hotel and wouldn't you know ..my sister bought a drink, tried to, paid with a $100 and got back change as if it was a $20. We are certain it was a 100 th hat was given. It plainly was theft and they would, could do nothing. Sad! I'm sure they get plenty of this but it is the reason we are moving the next reunion to another locale.
5out of 5
Recommended
for Everyone
by A verified traveller

Our Honeymoon

Posted 25-Mar-2017
When we arrived to the hotel we felt right at home. The staff was great, the view was great. This hotel is clean and safe. I would recommend this hotel to anyone.
4out of 5
Recommended
for Families
by A verified traveller

fair

Posted 25-Mar-2017
Pros: quiet room
Cons: pool closed early
Location: location is good.
overall pleasing, except restaurants closed early.Flyers that contain the map for the resto place , disco place need to be given to new customers .
4out of 5
Recommended
for Everyone
by A verified traveller fromEDH, CA

Quick Trip to Reno

Posted 24-Mar-2017
Pros: great location
Cons: no smoking
Took the snow train to Reno from Roseville CA. It's a beautiful trip through the snow-covered Sierra. Dropped us a block from the hotel, right downtown. The only real drawback from staying at this hotel is the cigarette smoke. Although I had a no smoking room it's tough to get good air anywhere else in-doors. Once they make smoking illegal indoors, I will give this hotel the highest rating.
3out of 5
Recommended
for Everyone
by A verified traveller fromSacramento

Good location

Posted 24-Mar-2017
Very clean room, great view & location. It was sparse on amenities but if you asked, housekeeping responded. Great mall concept connecting the restaurants and two other casinos. Self parking is free. For the price, I would definitely recommend. If you're looking for ultimate luxury, maybe this isn't your place.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Mar-2017
Everything worked as expected. The only minor issue I had was with some mold in the bathroom.
5out of 5
Recommended
for Everyone
by A verified traveller fromSanger Ca

Beautiful hotel/casino

Posted 21-Mar-2017
Had a great stay large choice of food and close to towns scenic attractions
1out of 5
by A verified traveller

Not too happy

Posted 21-Mar-2017
Water stopped working and we were unable to shower till they got the problem fixed
4out of 5
Recommended
for Everyone
by A verified traveller fromMattawa, WA

Nice hotel for Reno.

Posted 20-Mar-2017
Room was great. Would have liked a refrigerator and microwave. They did bring up an refrigerator. It was pretty scratched up. Also, we barely had enough hot water for 1 hother shower, much less two every day.