Ratings based on 3,307 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromelko, nv

Beautiful hotel in the downtown area

Posted 19-Feb-2017
The room was comfortable and provided the best room service I have every experienced.
5out of 5
Recommended
for Everyone
by A verified traveller

great location

Posted 19-Feb-2017
Nice people who are very helpful. Rooms were clean and very nice. Great time visiting Virginia City nearby.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and health club.

Posted 19-Feb-2017
Pros: Location
Cons: Better air quality.
Location: Virginia St. has many nationally known and local shops and services.
Nice hotel and health club. Several good resturants and bars.Decent rooms with good beds. Air quality was the only negaative. More frequent carpet cleaning and a better air filtration would help. In my opinion the air quality is about average for casinos.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice

Posted 10-Feb-2017
Overall very nice recommend ..................👍👍
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Feb-2017
We had a great stay at the Silver Legacy. Wonderful weekend in Reno
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Feb-2017
I was there on business and everything I needed was on site including great restaurants and an accommodating staff.
3out of 5
Recommended
for Everyone
by A verified traveller fromSebastopol

Posted 7-Feb-2017
Check in took a little too long, because of new employee. Had to request multiple times for refrigerator for medications.
3out of 5
by A verified traveller

put us in the wrong room.

Posted 6-Feb-2017
put us in the wrong room. had to move once we got to room. the only difference in our upgrade was one floor higher. if i had known that i would have never moved after getting settled in the first time.
4out of 5
Recommended
for Everyone
by A verified traveller fromsesttle

Rooms were bordering on being obsolete

Posted 2-Feb-2017
Pros: Location/ price
Cons: Update in room entertainment
Hotel staff were all great. The room needed a little work. I found the television pretty aggravating. The software that runs the program on the tv was terrible. It caused the system to have to be restarted several times before I could get to programming. Also the remote... aggravating doesn't describe it. It needs to be pointed directly at the tv, no more than 3 feet away at the same height as the sensor and you have to literally mash the buttons to get it to work. Then there was a 2 second delay, which just runs you in circles because you end up entering the information in twice. This seems petty, but it was seriously obnoxious.
5out of 5
Recommended
for Everyone
by A verified traveller

Great place with good access to Amtrak

Posted 30-Jan-2017
Pros: See above
Cons: Prohibit smoking in the casino
Location: Activities nearby are pretty limited unless you want to drive or taxi to them. Virginia Street is pretty shabby.
Silver Legacy was a delightful place to stay with an absolutely great reception which included friendly staff, upgraded room and late check-out. Room is enormous. Only downside is that smoking is still permitted in the casino.