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Quality Inn & Suites

Star Rating
2.5 out of 5

Information

Reviews

3.4 / 5
1,464 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Grand Sierra Resort Casino
    17 min walk
  • Popular Location
    National Automobile Museum
    3 min drive
  • Restaurant
    LEX Nightclub
    14 min walk
  • Restaurant
    Players
    18 min walk
  • Airport
    Reno, NV (RNO-Reno-Tahoe Intl.)
    3 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, 2 Double Beds, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Standard Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Efficiency, 2 Queen Beds, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Efficiency, Suite, 1 King Bed with Sofabed, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Room, 2 Double Beds, Accessible, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Accessible King Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Accessible Queen Suite Non Smoking

    Room Amenities

    • Sleeps 2
    More details

About this area

Reno

Located in Reno, Quality Inn & Suites is in an area with good airport proximity and shopping. National Automobile Museum and Nevada Museum of Art are cultural highlights, and some of the area's popular attractions include Fleischmann Planetarium and Science Center and Great Basin Adventure. Sierra Safari Zoo and Ultimate Rush Speed and Thrill Park are also worth visiting.

What's nearby

  • Popular Location
    Grand Sierra Resort Casino - 17 min walk
  • Popular Location
    National Automobile Museum - 3 min drive
  • Popular Location
    Nevada Museum of Art - 3 min drive
  • Popular Location
    Club Cal-Neva Casino - 4 min drive
  • Popular Location
    Cinemark-Century Park Lane 16 Movie Theater - 4 min drive

Getting around

  • Reno Station - 8 min drive
  • Reno, NV (RNO-Reno-Tahoe Intl.) - 5 min drive

Restaurants

  • LEX Nightclub — 14 min walk
  • Players — 18 min walk
  • Dish Cafe — 18 min walk
  • Denny's — 20 min walk
  • Juicy's Giant Hamburgers — 21 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, near National Automobile Museum
A fitness centre, a spa tub and a sauna are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, spa services and a seasonal outdoor pool are on-site. All 89 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and TVs with cable channels. Guests will also find coffee/tea makers, free newspapers and free local calls.
Quality Inn & Suites offers 89 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves.
This Reno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Policies

Check-in

Check-in between 3 PM - 5:30 AM
Minimum check-in age - 21

Special check-in instructions

Airport shuttle service is available upon request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Cash Breakage deposit: USD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport and train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Quality Inn Reno
  • Quality Reno

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free return airport shuttle during limited hours
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle
  • Free train station pick-up shuttle
  • Free casino shuttle

Food and drink

  • Free hot/cold buffet breakfast available daily
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • Spa services
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Braille signage

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)

Entertainment

  • 42-inch TV
  • TV channels
  • premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
3.4

Guest rating

5 - Excellent
269
4 - Good
510
3 - Okay
332
2 - Mediocre
186
1 - Poor
167
3.6
Cleanliness
3.7
Service and Staff
3.3
Amenities
3.2
Property condition

2/5

  • Disliked: Amenities, property conditions & facilities

I thought it was a deal; I got what I paid for; paid cheap, got cheap

Stayed 2 nights in Dec. 2019

4/5 Good

  • Disliked: Property conditions & facilities

The bed was very uncomfortable 😣. Spring mattress was substandard

Stayed 1 night in Dec. 2019

1/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

After I arrived, it took them 15 minutes to find me a room. They told me that the room just needed fresh towels. I open the door to find the room completely trashed, with garbage covering every square inch on the floors and walls. I immediately go back to the front desk and tell them that the room is unacceptable. They take another 15 minutes to find me a new room, a "upgrade". At least this room was clean, although I can't get the image of the first room out of my mind. I noticed how well the worn carpet design hides dirt. The floors in the bath sloped away from the shower, and so the shower leaked water all over the floor. The free breakfast was awful -- the eggs lacked any taste whatsoever and the apple/orange juice was watered down.

Stayed 4 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service

The check in process was nice. Parking was the worst part, too many vehicles and not enough spots. Room accessibility was also not the best, pretty hard to get to. Besides that things went fine. The breakfast they had was good!

Stayed 1 night in Dec. 2019

3/5

  • Liked: Cleanliness

I go to Quality Inn for the breakfast and the hot tub. When u say Full Breakfast, there shoud be some kind of side to the eggs, like potatoes. Second, but most importantly none of the jets in the hot tub were functioning.

Stayed 3 nights in Nov. 2019

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