Dear David,We are so sorry to hear that you had an unpleasant experience. Our maintenance staff is addressing the air conditioning issues as we speak, so they should be in working order for those rooms soon. Again, we apologize for the inconveniences, and hope you reconsider and return in the future.

Dear Lorenza,Thank you for such a wonderful rating! We hope you return to stay again soon.

Dear CJ,We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding the hot tub and we will certainly address your concerns with our maintenance staff. Thank you for your feedback, as you are a valued guest and we hope to have the opportunity to provide you better service in the near future!

Dear Kristine,Thank you so much for the wonderful compliments! We hope to see you again in the near future.

Dear Virgil,Thank you so much for the great rating and wonderful compliment to our crew! I will happily pass along your kind words to them, they will be thrilled. We hope you return in the near future!

Dear Emer,We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding the cleanliness in your guest room and we will certainly address your concerns with our housekeeping staff. Thank you for your feedback, as you are a valued guest and we hope to have the opportunity to provide you better service in the near future!

Dear Jeffery,Thank you for such a great rating! We hope you return to stay again in the near future.

Dear Zenan, Thank you for your review as all feedback helps us to improve. We are sorry your stay was less than desirable and that there were concerns with your room. Our Front Desk is available 24 hours a day and would have been more than happy to find you a more suitable room. I have shared your review with the appropriate departments and we will retrain where necessary. We hope you try us again in the future.

Dear Linda,Thank you so much for such an amazing review! We are so glad you were able to enjoy yourself at our hotel and get a comfortable night's sleep. We hope to see you next time you are in town!

Dear Glenn,While we are glad to hear your balcony was enjoyable, we are so sorry that you were not happy with the condition of the facility and staff. We will address these concerns with the department heads so we are able to fix these problems. We hope you give us another chance in the future.

Dear I would like to thank you for your review and I am happy to see that you were able to enjoy some of our local attractions such as nearby restaurants and stores. Any feedback we receive from our guests, good or bad, assists us in making sure our guests have a more enjoyable stay. We value you as our guest, and look forward to having you with us again soon!

Dear Douglass,We are sorry to hear you did not enjoy your weekend here in Redding. We strongly encourage you to reach out to the restaurant itself, as they are a separate business inside of the hotel, and may want to address your concerns also. Our most sincere apologies are extended about the issues with your sleeping room. Your comments will be discussed with management. We hope you reconsider and stay with us again in the future.

Dear Dwight,Thank you so much for the great review! We are so pleased to hear you enjoyed our hotel, and we truly appreciate that your compliment to our front desk staff. We appreciate your business, and hope you have the chance to visit us in the near future.

Dear Lawrence,We are so glad to hear you and your family enjoyed staying here while on your road trip! We hope you return in the near future.

Dear Samuel,We are sorry to hear that you did not enjoy our pool area. Your issues will be brought to the attention of the proper department. Hopefully you will give us a chance to provide you with a better experience in the future.

Dear Noah,Thank you so much for such an amazing rating! Your compliment will be relayed to the front desk staff, they will be thrilled to hear it! We hope to see you again in the future.

Dear Russell, We are so glad to hear your stay was good for you, and for your pet too! Thank you for such an amazing rating, we hope you are back to stay with us again soon.

Dear Thomas,Thank you for taking the time to review our hotel! We are glad to hear you had a comfortable stay, and hope you return next time you are in town.

Dear Jonathan,Thank you for the great review! We are happy to hear you were able to enjoy our pool courtyard.We hope you stay the next time you are in Redding.

Dear Kevin,Thank you for the great rating and wonderful compliment! We are so glad you felt comfortable on your stay, and that our staff made you feel welcome. We hope you return in the near future!

Dear Michael,Thank you so much for such a wonderful rating and review! We are always so happy when we hear our guest's expectations were exceeded. We hope you come to stay again soon!

Thank you so much for your great rating!

Dear CJ,We are so sorry to hear about the shortcomings of your last visit to our hotel. We will bring your issues to the proper departments to be addressed, and hope you give us another chance in the future.

Dear Ness,Thank you so much for the incredible rating! We look forward to your return next time you are in town.

Dear Linda, Thank you for your review as all feedback helps us to improve. We are sorry your stay was less than desirable and that there were concerns with your room. Our Front Desk is available 24 hours a day and would have been more than happy to find you a more suitable room. As far as the bar is concerned, we are very sorry to hear that the restaurant was closed for your visit.I have shared your review with the appropriate departments and we will retrain where necessary. We hope you try us again in the future.

Dear Jennifer,We are so sorry to hear that you did not enjoy your stay. We are currently working on renovations to update the property, but will relay your message about the offending smell to our housekeeping department. We hope you give our hotel another chance in the future.

Dear Leigh,Thank you so much for such a wonderful rating and great review! All feedback, no matter good or bad, helps us to improve for your and other future stays at our hotel. We will relay your message to the proper departments so that your concerns are addressed. We hope to see you again soon!

Dear Casey,Thank you for such a wonderful rating! We hope you had a great time in Redding, and hope you stay with us again when you return.

Dear Igor,Thank you for taking the time to rate our hotel! We hope you return in the future.

Dear Brent,Thank you for the amazing rating! We are so happy that you enjoyed our hotel property and its amenities. We strive to provide our guests with a great experience, and are so glad when we hear that has been accomplished. Please come back to stay again soon!

Dear Justine,Thank you for the excellent rating and kind review! We are so glad to hear you were able to get a comfortable night's rest, and our staff will be so pleased to hear your compliment. We hope you return to stay again soon!

Dear Traci,Thank you for the wonderful rating! We hope you return soon.

Dear Felicity,Thank you for providing your feedback on your recent stay with us. We take all customer issues very seriously. I'm sorry to hear that there was any miscommunication/misunderstanding on the facility information, and on your reservation. We will discuss this with the proper departments so that re-training can be done where necessary. Please accept my apologies and I hope you give us a chance to make it up to you on your next stay.

Dear Omar,Thank you so much for giving our hotel such a great rating! We are currently doing updates in the hotel, hopefully you are able to return in the future to see the finished product.

Dear Chad,Thank you for your review as all feedback helps us to improve. We are sorry your stay was less than desirable and that there were concerns with your room. Our Front Desk is available 24 hours a day and would have been more than happy to find you a more suitable room. I have shared your review with the appropriate departments and we will retrain where necessary. We hope you try us again in the future.

Dear John,Thank you for such an outstanding rating! We value each and every one of our guests, and are so glad to hear that they enjoyed their stay. We hope you return in the near future.

Dear Maricela,Thank you so much for taking the time to give us such an amazing rating! We very much value you as a guest, and hope you return to stay again soon.

Dear Shahin,We are so sorry to hear that your stay was less than desirable. We are always striving to move forward and make improvements, and hope you reconsider and give us another chance in the future.

Dear Cody,Thank you for such a great rating! We hope you return in the near future.

Dear Cody,Thank you for such an outstanding review! We will see you on your next trip to Redding.

Dear Alvarita,Thank you for such an amazing rating! We look forward to you staying with us on your future trips to the area.

Dear Andrea,Firstly, thank you for taking the time to review our property. All feedback, regardless of good or bad, is valued and helps us to make improvements. We will pass your message on to the appropriate departments to begin making corrections. We hope you return in the future.

Dear Lutfe,Thank you for such a wonderful review! We look forward to seeing you in the near future!

Dear Shanah,It's great that our restaurant, lounge, and convenient parking hit the mark with you; however, it appears we failed to thoroughly please you during your stay. We want to learn more about your experience, so please don't hesitate to reach out to us with any suggestions on what we could've done better. It was a joy hosting you, and we hope you'll come back and see us the next time you're in the area.

Dear Ronald,We understand the importance of staying connected when on the road, so it is unfortunate you experienced issues with our WiFi. We also regret that we were unable to provide a solution. Our service provider has been made aware and is seeking to address your concerns while eradicating any future ones. Thank you for bringing this to our attention.

Dear Robert,Thank you so much for such a great review! We hope you stay with us on your next trip to the area.

Dear Reginald,Thank you for such a great rating! We will look forward to your next visit to Redding.

Dear Deb,Thank you for taking the time to rate us! We hope you return in the future.

Dear Cody,Thank you so much for such a great rating! We look forward to you coming to stay next time you are in Redding.

Dear I would like to thank you for your review! All feedback, good or bad, assists us in making our guest’s stay more comfortable. This is definitely not the type of stay we want our guests to have. We value you as our guest, and look forward to having you with us again soon.