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Best Western Plus Red Deer Inn & Suites – Avis

2.5 out of 5
Best Western Plus Red Deer Inn & Suites
6839 66 St, Red Deer, AB

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 234 avis sur 404." "
Note de 8 – Bien, d’après 122 avis sur 404." "
Note de 6 – Acceptable, d’après 29 avis sur 404." "
Note de 4 – Médiocre, d’après 14 avis sur 404." "
Note de 2 – Terrible, d’après 5 avis sur 404." "

9,2/10

Propreté

9,2/10

Service et personnel

9,0/10

Commodités

9,0/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Cheryl, Calgary

Points forts : Propreté, service et personnel
Staff very nice. Front desk and breakfast.
Séjour de 1 nuit en mars 2024
Andrea a répondu le 2 avr. 2024
Thank you for your review, we look forward to your next stay in Red Deer:)

10/10 – Excellent

Hera

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The coffee station available 24/7 was great! We had delicious lattes and hot chocolates on our stay. We also were able to check in early. Thank you!
Séjour de 1 nuit en mars 2024
Andrea a répondu le 1 avr. 2024
Thank you for your review and all appreciate it:) Let us know when you are coming to Red Deer again:)

6/10 – Acceptable

Christy

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : Commodités
The room was large enough to accommodate a family of (5) which was great, but the pool was disgusting. There was hair all over the floors, green algae growing in the pool and the overall area was very dirty.
Séjour de 1 nuit en mars 2024
Andrea a répondu le 1 avr. 2024
Thank you for your review. We will be discussing the proper measures for pool area:)

10/10 – Excellent

Kate

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked how the TV's were up to date, and that there was so much room.
Séjour de 1 nuit en mars 2024
Front Desk Supervisor a répondu le 28 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Excellent

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was fairly close to the highway
Séjour de 2 nuits en mars 2024
General Manager a répondu le 26 mars 2024
Thank you for taking the time to review our hotel. We hope you come back and stay with us again soon.

8/10 – Bien

Morgan

Séjour de 1 nuit en mars 2024
Andrea a répondu le 9 avr. 2024
Thank you for your review. We look forward to your next stay:)

10/10 – Excellent

Aj

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mars 2024
General Manager a répondu le 4 mars 2024
Thank you for taking the time to rate our hotel. We hope to welcome you back again soon!

8/10 – Bien

Shawn

Voyage de couple
Points forts : Propreté, service et personnel
General Manager a répondu le 4 mars 2024
Thank you for taking the time to rate our hotel. We hope to welcome you back again soon!

10/10 – Excellent

Bradley

General Manager a répondu le 4 mars 2024
Thank you for taking the time to rate our hotel. We hope to welcome you back again soon!

10/10 – Excellent

Yvonne

Séjour de 1 nuit en décembre 2023
General Manager a répondu le 11 déc. 2023
Thank you so much for taking the time to rate our hotel. We really hope to welcome you back again soon.

10/10 – Excellent

Jason

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Definitely the hot tub
Séjour de 1 nuit en novembre 2023
Andrea O a répondu le 28 nov. 2023
Thank you for your review! Come back anytime to enjoy the hot tub again:)

8/10 – Bien

Clint

Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Dale

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Limited family restaurants in the area
Séjour de 3 nuits en novembre 2023
Andrea O a répondu le 13 nov. 2023
Thank you for your review:)

10/10 – Excellent

julie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location and large rooms.
Séjour de 1 nuit en novembre 2023
Andrea O a répondu le 13 nov. 2023
Thank you for you review. We look forward to you next stay with us:)

2/10 – Terrible

Daryl

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en novembre 2023
General Manager a répondu le 10 nov. 2023
Thanks for sharing your feedback. I apologize that you did not enjoy your stay.

10/10 – Excellent

Tyler

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en novembre 2023
General Manager a répondu le 6 nov. 2023
Thank you so much for taking the time to review our hotel. We hope you come back and stay with us again soon!

10/10 – Excellent

Dani

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy check-in. Nice hotel
Séjour de 1 nuit en octobre 2023
General Manager a répondu le 29 oct. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Excellent

Kevin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The children loved it
Séjour de 2 nuits en octobre 2023
General Manger a répondu le 21 oct. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 – Bien

Cyrus

Séjour de 1 nuit en octobre 2023
General Manager a répondu le 3 nov. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Excellent

Donna

Séjour de 1 nuit en octobre 2023
General Manger a répondu le 23 oct. 2023
Thank you so much for taking the time to rate our hotel! We hope to welcome you back again soon.

10/10 – Excellent

Corrine

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
GREAT HOTEL
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 26 sept. 2023
Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience at our hotel.We strive to provide our guests with exceptional service and a comfortable, enjoyable stay, and it's wonderful to know that we succeeded in delivering that during your visit.If you have any specific feedback or suggestions that could help us improve even further, please don't hesitate to share them with us. We always value input from our guests.We hope to have the pleasure of hosting you again in the future. Your continued support means the world to us.

10/10 – Excellent

jason

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean affordable and quiet
Séjour de 1 nuit en septembre 2023
Andrea a répondu le 13 sept. 2023
Thank you for you review:) We look forward to your next stay!

10/10 – Excellent

TROY

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en septembre 2023
General Manager a répondu le 6 sept. 2023
Thank you so much for taking the time to review our hotel. We hope to welcome you back again soon.

10/10 – Excellent

Daniel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff and very clean hotel
Séjour de 1 nuit en août 2023
Andrea a répondu le 28 août 2023
Thank you for review, I will pass your kind works to our team. We look forward to your next visit with us:)

10/10 – Excellent

Kevin

Séjour de 1 nuit en août 2023
General Manager a répondu le 25 août 2023
Thank you so much for your review! We hope to see you again soon.

10/10 – Excellent

James

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023
General Manager a répondu le 25 août 2023
Thank you much for your rating! We hope you come back and stay with us again soon.

8/10 – Bien

Ben

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Great stay but no pet welcome package
The place was great. Breakfast was better than comparable hotels. My only disappointment was the lack of the pet welcome package. I was told their supply ran out.
Séjour de 1 nuit en août 2023
General Manager a répondu le 9 août 2023
Thank you so much for your feedback! I will make sure that we have our supplies replenished asap!

2/10 – Terrible

Eman

Séjour de 1 nuit en août 2023
General Manager a répondu le 29 août 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Excellent

Patti

Séjour de 3 nuits en juillet 2023
General Manager a répondu le 2 août 2023
Thank you so much for rating our hotel. We hope to see you again soon.

8/10 – Bien

William

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2023
General Manager a répondu le 31 juill. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Bien

Boyd

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
General Manager a répondu le 31 juill. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Excellent

Steve, Lethbridge

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en juillet 2023
Andrea a répondu le 1 août 2023
Thank you for your wonderful review:) We look forward to your next visit with us!

10/10 – Excellent

Guirguis

Séjour de 2 nuits en juillet 2023
Andrea a répondu le 31 juill. 2023
Thank you for your review, we look forward to your next visit:)

10/10 – Excellent

Megan

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were SO friendly and kind, it made our whole trip. Would definitely stay here again!
Séjour de 2 nuits en juillet 2023
General Manager a répondu le 25 juill. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Excellent

Bruce

Voyage de couple
Points forts : État et installations de l’hébergement
Excellent breakfast
Séjour de 1 nuit en juillet 2023
General Manager a répondu le 21 juill. 2023
Thank you so much for you kind review. We hope you come back and stay with us again soon

10/10 – Excellent

Michelle

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Accommodating and friendly staff!
Séjour de 1 nuit en juillet 2023
General Manager a répondu le 7 juill. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Excellent

Allison

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The family suite room was great! All beds were very comfortable. The A/C was a bit hard to regulate, but overall it was a great place to stay.
Séjour de 2 nuits en juin 2023
General Manager a répondu le 16 juin 2023
Thank you so much for your review. We hope you come back and stay with us again soon!

8/10 – Bien

Tanya

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Happy with our stay except the bathroom floor was filthy… not washed from previous guest. I was able wash it To my liking but would have preferred to not have had to clean it.
Séjour de 3 nuits en juin 2023
Andrea a répondu le 5 juin 2023
We are sorry you had to attend to the floor, this is not normal for our service and we will be reviewing the procedures with our team

4/10 – Médiocre

Julie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
There’s a train that wakes you up at night because it literally shakes the bed for 10-15 minutes every 3-4 hours. Not fair to guests. I would not book here again.
Séjour de 2 nuits en mai 2023
General Manager a répondu le 1 juin 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 – Excellent

CHRISTOPHER

Voyage en famille
Points forts : Propreté, service et personnel
The suite was awesome gave everyone in my family enough room to enjoy their stay and not be on top of eachother. Staff was friendly & attentive too. Pool was the only underwhelming thing about our stay but was still decent & clean
Séjour de 1 nuit en mai 2023
General Manager a répondu le 26 mai 2023
Thank you so much for your lovely review. We hope to welocme you back soon

10/10 – Excellent

Warner, Hanwell

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Check in was great both ladies checking me in were so super friendly
Séjour de 1 nuit en mai 2023
General Manager a répondu le 21 mai 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Bien

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2023
General Manager a répondu le 16 mai 2023
Thank you for taking the time to rate our hotel. We hope to welcome you back soon

10/10 – Excellent

Charlene

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
All around good
Séjour de 1 nuit en mai 2023
General Manager a répondu le 8 mai 2023
Thank you so much for taking the time to review our hotel. I am so happy you enjoyed your stay and I hope you come back and stay with us again soon.

8/10 – Bien

Eleanore

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel is very clean. Staff are friendly. Our room was good except for the small cramped bathroom , worn out towels and awful tissues( someone looked long and hard to find such an awful product!!)also the breakfast was terrible … extremely poor quality food, inedible omelettes and bacon.
Séjour de 2 nuits en avril 2023
General Manager a répondu le 29 avr. 2023
hank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Excellent

Susan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great rooms, friendly and helpful staff
Séjour de 2 nuits en avril 2023
General Manager a répondu le 30 avr. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Acceptable

Terry

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Points faibles : Propreté
Very nice staff. Easy to work with but the towels and linens smelled like they had been left in the washing machine for a day before being out in the dryer.
Séjour de 1 nuit en avril 2023
General Manager a répondu le 24 avr. 2023
Thank you for your feedback and letting us know about your stay. I apologize the linens weren't to your satisfaction. I will definetly investigate as I have never had a comment like that before and I want to ensure that doesn't happen again in future.

4/10 – Médiocre

celena

Points forts : Commodités
Points faibles : État et installations de l’hébergement
Reminded me of staying in an older house as the floor above creaked and thumped when guest walked around. Pool floor was dirty
Séjour de 1 nuit en avril 2023
General Manager a répondu le 23 avr. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Bien

Sharon

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en mars 2023
Andrea a répondu le 8 mars 2023
Thank you for your review:)

10/10 – Excellent

Barrie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
As was expected of a Best Western Hotel
Séjour de 1 nuit en janvier 2023
General Manager a répondu le 24 janv. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great family suites when travelling with kids!!
Séjour de 1 nuit en décembre 2022
General Manager a répondu le 7 janv. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.