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Lavender Boutique Hotel – Avis

4 out of 5
Lavender Boutique Hotel
24 Al Nuzha Street, Ramallah

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’après 16 avis sur 18." "
Note de 8 – Bien, d’après 1 avis sur 18." "
Note de 6 – Acceptable, d’après 0 avis sur 18." "
Note de 4 – Médiocre, d’après 0 avis sur 18." "
Note de 2 – Terrible, d’après 1 avis sur 18." "

9,6/10

Propreté

9,6/10

Service et personnel

9,6/10

Commodités

9,6/10

État et installations de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Bahjat

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
One of the best time I enjoyed every second specially the staff who were very helpful and very nice in all aspects.
Séjour de 3 nuits en septembre 2023
Lavender's team a répondu le 2 oct. 2023
thanks for your review we are happy to host you and hope to see you again Good Day!

2/10 – Terrible

Voyageur vérifié

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
AVOID AVOID AVOID
This hotel is a scam. My room wasn’t ready. Breakfast is minimal, there’s no bar or restaurant, and the hotel refused to refund me for unused nights until Hotels.com management got involved. Avoid staying here. Also, the cleaning crew doesn’t know how to read “do not disturb” signs and will enter the room without knocking. No privacy, no manners.
Séjour de 6 nuits en août 2023
The management a répondu le 2 sept. 2023
We Regret that this customer has such an impression about boutique hotel, which contradicts numerous very positive reviews so far received. Our breakfast has a nice & mixed variety and selection of a Palestinian and continental breakfast.Regarding the reservation, it was through Expedia, so of course we needed to get a confirmation email from them to issue the refund, which was made directly after receiving their email. Our housekeeping used to clean the room when the guest leaves the hotel, and never while staying in it.

10/10 – Excellent

hani

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
غرف نظيفة بجوّ دافئ، خدمة حسنة وترحيب، إفطار كونتننتيل بسيط، قريب جدًا من المركز بعيد عن الضجيج...
Séjour de 1 nuit en novembre 2022

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very special place
The staff were so friendly and the hotel comfortable, clean, and charming. All kinds of sweet special touches—we liked the slippers, robe, and the delicious fresh breakfast.
Séjour de 1 nuit en octobre 2022

10/10 – Excellent

John

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly and kind staff. I will stay there again.
Séjour de 3 nuits en janvier 2020
The management a répondu le 13 janv. 2020
Thank you so much for your lovely comment and hope to host you again at your home away from home.

10/10 – Excellent

Solotraveler, Shanghai

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were lovely and helpful, and the room was comfortable. Excellent location. The only thing is, at night, the outdoor gate is locked and sometimes the doorbell doesn't work so it's a bit of a hassle trying to get someone's attention to get inside. But besides that, all great!
Séjour de 2 nuits en décembre 2019
The management a répondu le 4 janv. 2020
Thank you for your lovely comment, will take into consideration your comment about the doorbell. we are glad you enjoyed your stay at Lavender and hope to host you again.

10/10 – Excellent

Ramzi

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Charming
Amazing and charming cute hotel, my room was very clean and comfortable. Did not try the food as I mostly ate outside the hotel while sightseeing. The 2 gentlemen I dealt with at the Front desk were very helpful with recommendations and ideas around where to go and best times to go to avoid traffic and crowds.
Séjour de 1 nuit en novembre 2019
Mireille a répondu le 4 déc. 2019
Thank you so much for your lovely review and nice words. Glad you enjoyed your stay hoping to host you again at your home away from home. The management

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice room. Breakfast was great. Friendly and helpful staff. Quiet neighborhood, but close to everything. Truly enjoyed staying at this hotel.
Séjour de 1 nuit en août 2019
The management a répondu le 12 oct. 2019
Thank you for your lovely review and hope to host you again at your home away from home.

10/10 – Excellent

Mahmooud

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
מלון מצוין
Séjour de 2 nuits en août 2019
The management a répondu le 17 août 2019
Thank you so much for your amazing review and hope to host you again.

10/10 – Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Highly recommend! Very kind staff eager to help. Clean charming room. Amazing breakfast worth much more than the cost.
Séjour de 1 nuit en avril 2019
Moayad a répondu le 15 avr. 2019
Thanks For your nice review, we appreciate it, and it was our pleasure to host you. Looking forward hosting you again, Best.

8/10 – Bien

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mars 2019
Mireille a répondu le 20 mars 2019
Thank you for rating Lavender Boutique Hotel and we hope to host you again at your home away from home.

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
nice place, room was great.............................
Séjour de 3 nuits en février 2019
Mireille a répondu le 12 mars 2019
Thank you so much for your great review, and we hope to host again at your home away from home. The management

10/10 – Excellent

Mary Ellen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful, warm, friendly
Beautiful, warm, friendly. As a woman traveling alone, I felt safe and welcome. Very comfortable room and bed with all the appointments you could want. Excellent attention to detail makes for a wonderful experience. And it's a perfect location for a visit to Ramalah.
Séjour de 3 nuits en février 2019
Mireille a répondu le 6 mars 2019
Thank you for your wonderful review, and we are glad you enjoyed your stay at our Boutique Hotel, Hoping to see you again.

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A slice of heaven in Ramallah. Luxury, safe, quiet, like a home, fantastic staff. My second visit. I will definitely return.
Séjour de 1 nuit en janvier 2019
Mireille a répondu le 6 févr. 2019
Thank you so much for the wonderful things you've said about Lavender Boutique Hotel. We are glad you enjoyed your second stay with us and hope to host you again and again :) The management

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to stay! Thank you again my second time
Séjour de 2 nuits en novembre 2018
Mireille a répondu le 3 déc. 2018
Thank you for your lovely comment, we appreciate it and hope to host again and again. The management

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lavender Boutique Hotel is now on my list of places to return. I can only praise the management for providing an excellent environment (from the rooms to the garden to the rooftop terrace. And the buffet breakfast (optional) is superb.
Séjour de 1 nuit en octobre 2018
Mireille a répondu le 17 nov. 2018
We appreciate your valuable review and hope to host you again. The management

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Gracious hospitality near the center of the city
The hotel is very comfortable, clean and well maintained, and well located near the middle of Ramallah--there is much within walking distance. But the real attraction is not the building itself or the place but the warmth, graciousness, and responsiveness of everyone associated with the hotel. I was there for close to two weeks on a work trip, and I never tired of the place--and a similar length of stay, even in a large, luxury hotel would not have worn nearly as well.
Séjour de 11 nuits en juin 2018
The management a répondu le 24 juin 2018
Thank you for your feed back. We are happy that you enjoyed your stay with us and look forward to hosting you again at our hotel.

10/10 – Excellent

terry

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Boutique Hotel in Ramallah
Very pleasant hotel. Very comfortable and exceptionally helpful staff
Séjour de 2 nuits en novembre 2017
Mireille a répondu le 4 janv. 2018
Thank you so much for your great review. We are glad that we made your experience a good one and hope to have you at our hotel again. Mireille Nasir Manager