All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hello Shaun,Thank you for taking the time to review our property and for the fantastic five-star review. We take great pride in providing the best guest service possible. I am so very pleased that you enjoyed your time spent with us. We hope to see you again soon!
Hello Ronald,Thank you for taking the time to review our property and for the fantastic five-star review. We take great pride in providing the best guest service possible. I am so very pleased that you enjoyed your time spent with us. We hope to see you again soon!
Dear Tillman,Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I hope you will come stay with us again when your travels bring you our way!
Dear Kaitlyn,Thank you for taking the time to review our property. I'm sorry that you felt that your stay was less than ideal. We strive to give our guests the best service possible; however, there is always room for improvement. I hope you give us a chance to host you again in the future.
8/10 Good
Tom
Travelled with family
Apr 9, 2024
Very nice location
Tom
Stayed 1 night in Apr 2024
Response from Melissa Mejia CGSP® on Apr 9, 2024
We appreciate you choosing Holiday Inn Express near NCSU for your travel needs. Thank you for the positive feedback and we look forward to serving you again in the near future.
Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I hope you will come stay with us again when your travels bring you our way!
Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I hope you will come stay with us again when your travels bring you our way!
Very nice property, kind workers, and good breakfast!
La Toya
Stayed 1 night in Mar 2024
Response from Melissa Mejia CGSP® on Apr 20, 2024
Hello La Toya,Thank you for taking the time to review our property and for the fantastic five-star review. We take great pride in providing the best guest service possible. I am so very pleased that you enjoyed your time spent with us. We hope to see you again soon!
Thank you for taking time to complete our survey regarding your stay at Holiday Inn Express near NCSU. We are pleased to hear that you enjoyed your stay and we appreciate the perfect score!
Thank you for taking time to complete our survey regarding your stay at Holiday Inn Express near NCSU. We appreciate your feedback and the perfect score.
Indoor pool for the kids, small gym for the parents. Great Breakfast included.
Michael
Stayed 1 night in Mar 2024
Response from Melissa Mejia CGSP® on Mar 29, 2024
Thank you for taking the time to share such a great review with the online community! I am very happy to hear that you had a great stay with us. I hope you will come stay with us again when your travels bring you our way!
Hello Shawn,Thank you for reviewing your recent stay with us. We appreciate you choosing our hotel and hope to see you again soon!
10/10 Excellent
Terese
Mar 18, 2024
Terese
Stayed 1 night in Mar 2024
Response from Melissa Mejia CGSP® on Apr 8, 2024
Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I hope you will come stay with us again when your travels bring you our way!
Hello Jennifer,Thank you for providing feedback about your recent stay at the hotel. We appreciate you choosing us and hope to see you again soon!
10/10 Excellent
Jack
Mar 1, 2024
Everything was fine and acceptable
Jack
Stayed 2 nights in Feb 2024
Response from Melissa Mejia CGSP® on Mar 2, 2024
Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I hope you will come stay with us again when your travels bring you our way!
8/10 Good
KASEY
Feb 22, 2024
KASEY
Stayed 1 night in Feb 2024
Response from Crystal Paige-GM on Mar 22, 2024
Hello KASEY,Thank you for your review about your recent stay with us. We are happy to know you had an enjoyable time. We look forward to your next stay with us.
Hello Scott,Thank you for providing feedback about your stay. We are so delighted to know you enjoyed your stay with us. We look forward to your next visit.
TV would not work; turned on, but no response by remote, and couldn't turn it off. No staff available to help.
Otherwise, very nice clean rooms and nice amenities.
Ronald
Stayed 1 night in Feb 2024
Response from Crystal Paige-GM on Feb 21, 2024
Hello Ronald,I apologize for the inconvenience of the TV remote. I will have my Chief Engineer look into the remote and replace it. Thank you for your feedback and we will use this to continue to better our service. We appreciate you choosing our hotel and look forward to your next stay.
Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I hope you will come stay with us again when your travels bring you our way!
Hello thomas,Thank you for your feedback about your recent stay with us. We are happy to know you have an enjoyable stay. We look forward to your next stay.
The staff was exceptional, the room and beds were comfortable and the amenities were well maintained.
Doug
Stayed 2 nights in Feb 2024
Response from Melissa Mejia CGSP® on Feb 11, 2024
Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I hope you will come stay with us again when your travels bring you our way!
Hello Jane,Thank you for this wonderful 5-star review. We are happy to know you had a great stay while you were here in Raleigh! We look forward to your next stay!
10/10 Excellent
Jordan
Jan 30, 2024
Jordan
Stayed 1 night in Jan 2024
Response from Crystal Paige-GM on Feb 1, 2024
Hi Jordan,Thank you for this amazing 5-star rating. We are delighted to know you had a fantastic stay with us. We look forward to your next one!
Thank you for taking the time to submit a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I hope you will come stay with us again when your travels bring you our way!
8/10 Good
Gail and Jim
Jan 22, 2024
Liked: Cleanliness
Gail and Jim
Stayed 2 nights in Jan 2024
Response from Crystal Paige-GM on Jan 22, 2024
Hello Gail and Jim,Thank you for your feedback about your recent stay at our hotel. We appreciate you choosing our hotel. We look forward to your next stay.
Old Property. Unfriendly, non-cooperative front desk.
BHARATH RAM
Stayed 2 nights in Dec 2023
Response from Crystal Paige-GM on Jan 22, 2024
Hello Bharath Ram,Thank you for taking the time to write about your experience. We truly value our guest feedback and experience. We will continue to work diligently to better our service.
They didn’t do the cleaning service of my room, room was small, awful breakfast included, poor quality in all areas for the price I paid. Far from everything, do not recommend this one by any chance.
Ernie
Stayed 2 nights in Dec 2023
Response from Crystal Paige-GM on Jan 22, 2024
Thank you very much for taking the time to write about your comments. We are sorry to hear you had a less-than-pleasant stay with us. The items you have mentioned regarding the cleanliness and quality of the room will be addressed with our Housekeeping Manager. Again, we regret that this affected your experience at our hotel.
6/10 Okay
Lucie
Travelled with family
Dec 26, 2023
Liked: Cleanliness, staff & service, amenities
furniture very old - chairs in room are all almost broken - unsafe to sit on - old dark rugs - bread in breakfast not fresh -
Lucie
Stayed 3 nights in Dec 2023
Response from Crystal Paige-GM on Jan 22, 2024
Hello Lucie,Thank you for providing feedback about your stay.We truly value our guest feedback and experience. We will continue to work diligently to better our service.
8/10 Good
Roger
Dec 25, 2023
Liked: Cleanliness, staff & service
Roger
Stayed 5 nights in Dec 2023
Response from Crystal Paige-GM on Dec 26, 2023
Hello Roger,Thank you for providing a rating on your recent stay with us. We are happy to know you enjoyed your stay. We look forward to your next stay.
Hello Ernesto,Thank you for this review of your stay with us. We appreciate you taking the time to write it. We look forward to your next stay.
2/10 Terrible
Ronald J
Dec 21, 2023
Ronald J
Stayed 2 nights in Dec 2023
Response from Crystal Paige-GM on Dec 26, 2023
Hello Ronald,First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We would like to obtain some additional details regarding your experience so we have sent you a private message. I look forward to hearing from you.
Hello,Thank you for providing feedback about your recent stay at our hotel. We appreciate you choosing our hotel each time you stay in Raleigh. We look forward to your next visit to our hotel.
10/10 Excellent
Dennis
Dec 17, 2023
Dennis
Stayed 2 nights in Dec 2023
Response from Crystal Paige-GM on Dec 26, 2023
Hello Dennis,Thank you for choosing our hotel for your overnight accommodations. We appreciate you taking the time to rate your experience. We look forward to your next stay.
It was an amazing experience so far. Good customer service always.
Adebayo
Stayed 1 night in Nov 2023
Response from Crystal Paige-GM on Dec 18, 2023
Hello Adebayo,Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay with us. We strive to take care of our guests and make them feel at home. If your travels bring you back to the Raleigh area, we would love for you to stay with us again.
Hello Yurkoy,Thank you for providing feedback about your recent stay at our hotel. We appreciate you choosing our hotel. We look forward to your next visit to our hotel.
The staff were personable, responsive, and well trained.
George
Stayed 2 nights in Nov 2023
Response from Crystal Paige-GM on Nov 30, 2023
Hello George,Thank you for your wonderful review of your recent stay with us. We appreciate your kind words referencing the staff. I will be sure to share your feedback with them.We look forward to your next stay.
10/10 Excellent
RICHARD
Travelled with family
Nov 24, 2023
Scenic
RICHARD
Stayed 2 nights in Nov 2023
Response from Melissa Mejia CGSP® on Nov 24, 2023
Hello Richard,Thank you for taking the time to review our property and for the fantastic five-star review. We take great pride in providing the best guest service possible. I am so very pleased that you enjoyed your time spent with us. We hope to see you again soon!