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This is not my first time at this location. My stay is always enjoyable. Some furniture could use some reupholstering but most things are in good condition and everything is fully functional. Bed and bathroom are clean, the rooms are spacious and the staff is friendly. The only reason I don't give 5 stars is that some surfaces could do with cleaning every once in a while. Things like drawers, clothing hooks and frames and other wall hung items.
I will definitely stay there again. Overall very satisfied.
The staff is friendly and pleasant to communicate with.
The full kitchen (with utensils, etc.) in the rooms and Walmart in working distance complement each other and compensate for missing convenient pedestrian ways to the nearby plaza with a few (minimalistic) restaurants. The rooms are very good, clean, and equipped with fully functional devices.
This was a modern and very clean hotel with a room loaded with everything I would need. This was a return visit for me and it was very good both times. I plan to stay there again next year.
Came here with my husband and we had an amazing experience. Hotel is very clean and the staff was always warm and welcoming. Absolutely loved the room and all the features it came with. Check in and check out was quick and easy. My only complaint is that our room smelled like cigarettes.
Helpful staff, allows pets and clean rooms. They changed the soap from JR Watkins to Dove products which I don’t like. Smoking is allowed right outside the entrance. you have to walk through a cloud of smoke to get inside.
Easy parking and friendly staff. Towels fine, soap and shampoo good.
However, everytime entering the room - WHEW! Overwhelming deodorant smell (smoking coverup?). And that mattress - soft like a hammock!! Yellow mildew on the bathroom walls. We had others in their party and they all agreed.
Sorry, but even though not a 5-star place, disappointed in the quality and cleanliness.
The staff were all very friendly and did their best to make sure we had a great experience. The location is great. The only thing I would suggest is adding luggage stands to the rooms. Nice recliner with a tray in front of it but the tray stand should have been on wheels. It was very difficult to move to get in/out of the chair.
Lydia
Stayed 3 nights in Jun 2022
Response from Safe travels. Henry O. on Jun 13, 2022
We're so glad you enjoyed your visit to Candlewood Suites in Apex. Thank you for your feedback. We'll see what we can do to make future stays even better.
10/10 Excellent
Gloria
Jun 6, 2022
Gloria
Stayed 1 night in Jun 2022
Response from Safe travels, Henry O on Jun 7, 2022
Thank you for taking a moment to share your review.
It was a nice property. Only issues I had were the bathroom door lock didn’t work well and it took my a few tries to get the main door to open with my room key.
Dreamer
Stayed 1 night in May 2022
10/10 Excellent
Michelle
May 22, 2022
Michelle
Stayed 1 night in May 2022
Response from Safe travels, Henry O on May 23, 2022
Was very nice room and beds were very comfortable; only negatives were that I needed to sweep up long hairs off the bathroom floor when first arrived (obviously missed cleaning the floor on last check out- rest of bathroom was clean) and a missing cabinet door in the kitchen area.
Dawn
Stayed 2 nights in Mar 2022
Response from Safe travels, Henry O on Apr 7, 2022
Thank you for sharing your feedback with us. We appreciate you staying with us in Apex.
The staff was very friendly and helpful, they made me feel like they were glad to see me and were helpful on directions and information on my trip. The room was perfect. I would stay there again anytime.
James
Stayed 1 night in Mar 2022
Response from Henry O. on Mar 7, 2022
Thank you for taking time to share your feedback. We enjoy taking good care of our guests. Glad you had a good visit in Apex. Hope to see you back again.
Safe travels,
10/10 Excellent
Stephen
Nov 11, 2021
Stephen
Stayed 2 nights in Nov 2021
Response from Henry O. on Dec 8, 2021
Thank you for staying with us. We're glad you enjoyed your stay.
Safe travels.