Reception

Reviews of Hotel Montreal

3 out of 5
Hotel Montreal
Via San Giuseppe, 14, Ragusa, RG

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 102 reviews" "
Rating 8 - Good. 52 out of 102 reviews" "
Rating 6 - Okay. 11 out of 102 reviews" "
Rating 4 - Poor. 1 out of 102 reviews" "
Rating 2 - Terrible. 1 out of 102 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central for both parts of Ragusa - easy walk down to Ibla and I walked back up the steps. Breakfast ok, room a good size and spotless. 10/15 minute walk to train station, 20/25 minute walk to bus station
Stayed 4 nights in Oct 2023

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
This hotel is in an excellent location for restaurants and for sight-seeing. It is very easy to walk down the hill and then catch the bus back up from Giardino Ibleo. Rooms were small, breakfast was adequate, and parking(8euro) was convenient.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Most helpful staff, very good breakfast, good location in Superiore but a bit far to walk to station with luggage.
Stayed 1 night in May 2019

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent central 3 star hotel in heart of Ragusa
Two days InRagusa and stayed in Hotel Montreal a very nice 3 star hotel in centre of Ragusa Superiore about 10 minutes walk from railway station. It’s very reasonably priced and comfortable, some rooms a little small but for the price you can’t complain. It’s very clean and the staff are lovely, very helpful. The breakfasts are adequate but the coffee is excellent. Great base for trips to Modica and Scicli. Location is very good for restaurants and exploring Ragusa Ibli.Great wifi. Highly recommended.
Stayed 2 nights in Dec 2018
Response from Valentina on Jan 17, 2019
Dear Rose, We greatly appreciate your comment and we thank you for the words dedicated to our hotel!! We hope to have you another time as our welcome guests! Best Regards, The Staff

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast. Comfortable bed. Quiet area, but close to restaurants.
Stayed 1 night in Dec 2018
Response from Valentina on Jan 17, 2019
Many thanks for your review, We appreciate your opinion about us! We hope to have you another time as our welcome guests! Best Regards, The Staff

8/10 Good

Ricki

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Monreal
The hotel is in upper Ragusa just 3 blocks to the stairs going down to the old town. The rooms are an okay size for a reasonably priced hotel. Be aware that the air conditioning is not turned on by the hotel until the end of May, and as we had a hot spell in early May, it was quite uncomfortable. There was a student tour while we were there so it was quite noisy at night with thin walls. The front desk did change our room to try to minimize the noise, so I cannot fault them for our bad timing. The bathrooms are small, but adequate. A breakfast is included in the rate and they do have on site parking for 10 euros a night if you prereserve a spot. We booked this hotel because my husband didn’t want to drive the car through the small streets of of Iower Ragusa and we heard that finding parking there is a nightmare. In hindsight, we would book in the old town because there were just too many stairs to climb back up the steep hill each time you were done visiting.
Stayed 2 nights in May 2018

8/10 Good

Lynda

Liked: Cleanliness, staff & service, room comfort
Excellent servuce
Bit old fashioned, and the usual hard beds, but the best service we have received whilst in Sicily. Great staff
Stayed 1 night in May 2018
Response from Valentina on May 30, 2018
Dear Guest, Many thanks for your review! We are pleased that our service has been to your liking! Sincerly, The Staff

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
The Hotel location is great, the staff are very kind and always friendly Grazie Rita & Emanuel, the lady cleaner always very friendly, breakfast magnificent, good choice of local food, the room was very spacious we we're very happy thank you.
Stayed 3 nights in Aug 2017

10/10 Excellent

Sandra, Halifax, Nova Scotia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very lucky find !
We stayed two nights. The hotel was easy to find, in a great area close to the steps going down to Ragusa Ibla, shopping, and restaurants. The room was clean and comfortable. The staff were very friendly and helpful giving us good suggestions about where to go and things to do. We ate dinner in the hotel restaurant which was delicious and the waiter was very attentive but not too much so. We would definitely stay there again and recommend it to anyone.

10/10 Excellent

Sandra, Halifax, Nova Scotia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ragusa visit
Great location, great food, great room and great staff, what more is there too say!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could have stayed longer! Highly recommend!
A wonderful hotel in the heart of Ragusa. I wish we could have stayed longer as we were very comfortable there. A 10 Euro taxi ride from the bus station. Very close to tourist information centre, grocery store nearby, a great base to explore Ragusa and Ibla. Room was very clean (thank you housekeeping staff - good job!) Room design was well thought out - even though it was not a very big room (standard double), there was enough room to place our two large suitcases and keep our clothes and other stuff off the floor. There were enough plugs for all our gadgets (which is rare). The floor was laminate wood so our feet weren't freezing like they are on tile floors. Large bathroom with bathtub and separate shower, good water pressure. There was a safe in the closet but we were not given the key, so I am not sure if there was an extra charge to use it -- I didn't ask. We did not eat at the restaurant, so I cannot comment on that. But the very nice hotel staff recommended a great restaurant (Taverna del Lupo - worth a go!) Would definitely go back and would not hesitate to recommend to others. Thank you for a wonderful stay!

10/10 Excellent

Brigid, Dublin

Liked: Cleanliness, staff & service, room comfort
Great Service
Hotel is very central and the staff make you feel very welcome. Breakfast was great with a good selection on offer. Easy to get to the old town from hotel.

10/10 Excellent

Matt, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly service
The staff were amazing maybe a little overworked as one staff member was the receptionist the waitress / sommelier and even our taxi driver. The room was large and comfortable a little on the dark side, bathroom was good with a good shower, hotel was in a great location. The restaurant is really good it looks pricey and we were a little worried as there are no prices on the menu but it was incredibly reasonable and I would highly recommend it. Fast in room Wifi and free Sky tv rounded out a great deal.

10/10 Excellent

SF, Sudbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, friendly and good location
Good location in 'new' town near cathedral, restaurants, shops, steps / bus to Ibla. Staff friendly and hotel comfortable - no problems.

8/10 Good

Mireille, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Ragusa centre
Very pleasant hotel for a few nights in the centre of Ragusa and within walking distance to Ragusa Ibla (Old Town), via many steps or on the road for the longer way. Beds are very comfortable but the TV is old and small. Great bathroom with bath and separate shower cubicle.

8/10 Good

Lee, Oxford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another good choice
Lovely staff at reception, delightful. Room was small but very comfortable aircon was very good. Restaurant was excellent, fairly expensive but excellent food and service from a knowlegeable waiter. Would definitely recommend this hotel, also good location, 100 metres from Tourist info and handily located for a trip down to Ragusa Ibla. Getting the bus back, it stopp[ed around the corner from the Hotel, an excellent choice.

8/10 Good

Franco, West Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A three star hotel with a five star quality
we enjoy our stay at the Montreal hotel in Ragusa very much. The staff and the services were first class and we look forward to be there next year for our summer holiday .

8/10 Good

Arthur, Bognor Regis, West Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Montreal is great value for money.
We found the Hotel Montreal to be very good value for money. There were a few minor things that could have been better, but overall our experience was most pleasing. We would defiantly recommend the Montreal to anybody travelling to Ragusa.

8/10 Good

PeterHD, Aldeburgh, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, with helpful and friendly staff
We thoroughly enjoyed our stay at the Hotel Montreal. The staff were friendly and went out of their way to be helpful, particularly when we wanted to change one of our two rooms. Breakfast was continental but perfectly adequate. We didn't use their restaurant for lunch or dinner, as there are masses of restaurants within easy walking distance.The hotel has its own car park (E10.00 per day) which was an added bonus for us.

6/10 Okay

Leslie, Washington, DC

Liked: Cleanliness
You get what you pay for!
The Montreal was certainly inexpensive. It was located in a safe part of town, near the Duomo. It was quite a hike to Ragusa Ibla which is the historic part of town. Straight down a steep hill and up again on the other side. Not that far but a challenge! Room very minimal,single bed, decent bath. The main problem was the shutter was stuck and so the street light shone into my room all night. You can't beat the price though!

4/10 Poor

Jonathan, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
Comfortable and reasonably priced hotel in the centre of the upper town. Only negative is that breakfast is only available from 08:00, so that leaves you hungry if you need to catch the 08:00 train!

8/10 Good

Fabrizio

Travelled with family
Breakfast always the same
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Giacomo Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale cortesi e gentili , ottima professionalità, Pulizia ottima , colazione con buona scelta . Soddisfatto del soggiorno , tornerò volentieri.
Stayed 1 night in Jun 2023

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima
Stayed 1 night in Apr 2023

10/10 Excellent

Giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

jean charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff sympathique et bon accueil pratique d'accés, chambre propre et spacieuse Petit déjeuner inclus est parfait
Stayed 1 night in Nov 2022

8/10 Good

Emilio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Buon albergo se sia bisogno di stare a Ragusa
Stayed 3 nights in Oct 2022

10/10 Excellent

Tiziano Marino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Carlo

Travelled with family
Confortevole
Stayed 1 night in Oct 2021

8/10 Good

Frans Jan

Liked: Cleanliness, staff & service, room comfort
Prima hotel voor paar dagen in Ragusa.
Fatsoenlijk hotel op goede centrale locatie op 25 meter van parkeergarage. Vriendelijk en Engels sprekend personeel. Goede prijs-kwaliteit verhouding.
Stayed 1 night in Sep 2021

8/10 Good

Antonella

Liked: Cleanliness, property conditions & facilities, room comfort
Il mio viaggio in Sicilia
L'albergo è in una posizione molto centrale la cosa molto positiva è che si trova vicino la stazione centrale di Ragusa 15 minuti a piedi. Lo stesso per Ragusa ibla anche se io ci ho impiegato 30 minuti per arrivare al duomo di San Giorgio perchè faceva molto caldo. I proprietari gentilissimi la pulizia eccellente l'unico neo il portiere di notte che non c'è per cui dopo le 22 ti rilasciano un codice con il quale poter entrare. Il problema è che io ero arrivata già stanca da Siracusa per cui la prima sera ho avuto difficoltà. Complessivamente il mio soggiorno è stato ottimo.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Santoro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapporto qualità prezzo eccezionale
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Buona posizione, la camera era un po’ troppo riscaldata e la colazione sufficiente
Stayed 2 nights in Dec 2019
Response from hotel montreal on Jan 3, 2020
Gentile Cliente, La ringraziamo per la sua recensione. E' stato un piacere avervi avuto nostri Ospiti!! Speriamo di ritrovarci nuovamente, Cordialmente, Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地が良くておすすめです
ホテルは中心街から徒歩3分ぐらいのところに位置しており、何をするにもとても便利でした。 そんな便利な場所ですが、入口は一本入ったところにあるので一日を通して静かですごしやすかったです。 設備自体は新しくは無いものの、しっかりと手入れがされており味があるといった感じです。 全体的にとてもおすすめのホテルです。
Stayed 1 night in Sep 2019
Response from staff on Oct 12, 2019
Dear Mr Tomohiko, Thank you for reviewing our Hotel! Among our characteristics there is the central position that allows to reach Ibla and the center of Ragusa Superiore in a few minutes! Looking forward to seeing you again as our guest!! Kindly, The Staff

10/10 Excellent

Steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel i gå afstand til seværdigheder
Centralt beliggende hotel i Ragusa. Personalet var imødekommende og værelset var rummelig med gode faciliteter. Morgenmaden var fantastisk.
Stayed 1 night in Apr 2019

8/10 Good

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ragusa ... In centro
Hotel nella norma, camere non molto grandi però funzionali, ottima la presenza di Sky in camera , la struttura e pulita , tranquilla, il personale molto disponibile . È situato in pieno centro a due passi dalla cattedrale, nella zona si trovano molti locali dove poter cenare o bere qualcosa, di cui uno convenzionato con lo stesso hotel. Colazione a buffet . Nel complesso un buon soggiorno.
Stayed 1 night in Mar 2019

6/10 Okay

Paolo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Così così.....
Personale alla reception molto gentile. Buona e comoda la posizione anche se lontana da Ragusa Ibla . Le stanze di cui abbiamo usufruito erano un po’ piccole ma in linea con quanto pagato . Decisamente scarsa la colazione .
Stayed 1 night in Jul 2018
Response from HOTEL MONTREAL on Aug 17, 2018
Gent.mo Ospite, La ringraziamo per le Sua preziosa recensione. Faremo tesoro del suo giudizio per poterci migliorare. Augurandoci di potervi avere nuovamente come graditi ospiti, l'occasione ci è lieta per porgere Cordiali Saluti Lo Staff

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Albergo senza troppe pretese, ma confortevole sia per la camera che per la prima colazione. Difficile parcheggiare nel piccolo garage.
Stayed 3 nights in May 2018
Response from Valentina on May 30, 2018
Gent.mo Ospite, La ringraziamo per La Sua preziosa recensione. Faremo tesoro dei suoi giudizi per poter migliorare i nostri servizi. Augurandoci di poterLa avere nuovamente come nostro gradito ospite, porgiamo Cordiali saluti Staff

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice, uncomplicated, in the middle of the city, mafia style
Stayed 1 night in Apr 2018
Response from Valentina on May 30, 2018
Dear Guest, Many thanks for your review! We are sorry that you have compared us to a mafia style. We tryied day after day to make the our best. We hope to have you again as our guest to make you live a better experience. Kind Regards, Montreal Hotel

8/10 Good

KAORU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新市街のホテル
駅からは歩いて15分程度です。やや古いですが、部屋自体は清潔で快適に滞在できました。 ただしブラウン管テレビのケーブルがすべて外されており、テレビを見るのに苦労しました。また深夜帯になるとホテルの入口の鍵が閉まってしまうので注意が必要です。
Stayed 1 night in Sep 2017

8/10 Good

Giampaolo

Liked: Cleanliness, staff & service, property conditions & facilities
Un buon hotel in centro citta' nuova
Ottima location, buon rapporto qualità prezzo.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrale, il luogo giusto.
Siamo stati molto bene. Ottima aria condizionata
Stayed 1 night in Jul 2017

6/10 Okay

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

Michela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jan-Petter, Oslo, Norway

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and helpful staff
The hotel lays in convenient distance to most major sights in Ragusa, and the most beautiful viewpoint is only a few hundred meters away. We experienced the staff as very service-minded and caretaking, especially when I got ill and the receptionist organised a cup of herbal tea for me all by herself. The breakfast was also among the best we have ever had in Italy. The only downside, which is not the hotel's fault, is the missing connection to nearby Comiso airport, but you can always take a taxi and the hotel will help you arrange this. We found this hotel nice and recommendable.

8/10 Good

Rosario, RC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo
Albergo vicino a dove dovevo andare, ma che sicuramente prenotero' per altri soggiorni nel ragusano

6/10 Okay

Gabriela, Schweiz

Zentrale Lage um die Altstadt zu Fuss zu erkunden. Eigene Hotelgarage wo man das Auto problemlos für 10 EUR parkieren kann. Wäre sonst schwierig Parkplatz vor dem Hotel zu finden. Freundliches Personal. Würde es wieder buchen.