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Radford Inn – Avis

3 out of 5
Radford Inn
1501 Tyler Avenue, Radford, VA

Avis

6,8
Note de 10 – Excellent, d’après 120 avis sur 645." "
Note de 8 – Bien, d’après 243 avis sur 645." "
Note de 6 – Acceptable, d’après 150 avis sur 645." "
Note de 4 – Médiocre, d’après 70 avis sur 645." "
Note de 2 – Terrible, d’après 62 avis sur 645." "

7,2/10

Propreté

7,8/10

Service et personnel

6,2/10

Commodités

6,6/10

État et installations de l’hébergement

4,6/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel
Quiet and clean! Great stop along the Blue Ridge Parkway on my motorcycle trip!
Séjour de 1 nuit en juillet 2018

8/10 – Bien

roadtrippers normands

Points forts : Propreté, confort de la chambre
Bel hotel
Très bel hotel mais vieillot, petit déjeuner dans une belle salle, correct, sans plus.

6/10 – Acceptable

Kimberly

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Worn down
Séjour de 1 nuit en septembre 2023

2/10 – Terrible

DeAnna, Vienna

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Nothing worked properly (our door didn't lock, the a/c didn't work, hair dryer didn't work) and the facilities were really run down. The breakfast was of very poor quality.
Séjour de 2 nuits en juin 2023

10/10 – Excellent

Sara

Points faibles : Commodités, état et installations de l’hébergement
The check-in process was great, friendly staff person and provided all the information I needed for the stay. After that though it went downhill. the room was clean at first glance, but after that, I realized it was not that clean. The air filters were dirty. The HVAC unit sounded and looked like it hadn't been cleaned in years. The paint looked like it was covering up other issues. Things were broken in the bathroom and room. The free breakfast was just that. I definitely felt that they were trying to promote themselves as a high-end Quality Inn, but instead, it appeared that they had opened before the building was ready. Not that many people there so I am not sure why they didn't just fixed rooms one at a time and put guest in the finished room.
Séjour de 2 nuits en avril 2023

6/10 – Acceptable

David, Centreville

The hotel has seen better days. The building and rooms appeared run down, the sheets and towels had older stains.
Séjour de 2 nuits en avril 2023

6/10 – Acceptable

David

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The breakfast was decent. The bed pillows were just throw pillows with pillow cases. They were very small. If anything, I’d suggest the hotel invest in some real pillows. Also, some staff were inspecting the halls at 5 am on a Sunday and were kind of loud. Would’ve been nicer if I had not been woken up so early
Séjour de 1 nuit en avril 2023

4/10 – Médiocre

Leah

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The immediate issue was that this place was booked under the name Best Western, but the address sent to me to a Quality Inn and I thought we were lost. We weren’t, they just need to update their information! The first night we were there, the air conditioner broke and by the next day it was making an awful and loud sound so we had to change rooms. Additionally in the first room, the bedding and the (white) washcloths were stained and simply looked dirty. The next day I was going to take my children swimming, but the indoor pool was disgusting and I refused to let them get into it. I was terribly disappointed in this hotel.
Séjour de 2 nuits en mars 2023

2/10 – Terrible

Thomas, North Andover

Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
The room smell was really bad - couldn't open the window, and HVAC unit didn't provide fresh air. Stay away.
Séjour de 1 nuit en septembre 2022

2/10 – Terrible

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Smelled horrible
Our room smelled like smoke so badly that we checked out by 3 AM. The pillows, sheets, blankets and towels all smelled horrible too. We got zero sleep. When we first checked in, the receptionist told there were no other rooms available, but another couple checking in were offered their choice of 2 rooms. The receptionist that checked us out that night told us that there had been other rooms available.
Séjour de 1 nuit en novembre 2019

8/10 – Bien

VTFootballFan, Philly

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a decent hotel that we have stayed at a few times. Better than I expected from a budget chain, though it recently changed owners. Let’s see if it keeps up the standard.
Séjour de 2 nuits en novembre 2019

4/10 – Médiocre

Voyageur vérifié

Séjour de 2 nuits en juin 2019

10/10 – Excellent

Brandi rose

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2019

8/10 – Bien

Jack

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2019

6/10 – Acceptable

Voyageur vérifié

Points faibles : Service et personnel
Séjour de 2 nuits en octobre 2019

4/10 – Médiocre

Gilbert

Voyage en famille, Voyage en groupe
Séjour de 1 nuit en octobre 2019

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Friendly staff , free breakfast was great clean room
Séjour de 1 nuit en octobre 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2019

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Smelly and gym was in a closet. Staff were very nice
Séjour de 1 nuit en octobre 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en octobre 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2019

6/10 – Acceptable

Voyageur vérifié

Voyage d’affaires
Points forts : Service et personnel, confort de la chambre
Séjour de 1 nuit en octobre 2019

8/10 – Bien

Rod

Points forts : Propreté, commodités et état et installations de l’hébergement.
It's a nice hotel. For the price. I will stay there again. one thing I did not appreciate was not be allowed to check in even 30 minutes early. I was exhausted they had rooms ready and they still wouldn't let me check in. But I will stay there again
Séjour de 1 nuit en septembre 2019

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en septembre 2019

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Service et personnel
For the age of the property is it overpriced. Rooms need updating.
Séjour de 1 nuit en septembre 2019

4/10 – Médiocre

Allison, Washington DC

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, état et installations de l’hébergement
The nightstand was dirty from someone else’s drinks. Obviously hadn’t been wiped ... for quite some time as the clock there was dusty. Look down and the carpet obviously hasn’t been vacuumed. Pieces of ramen noodles on the counter by the bathroom sink, so that hasn’t been wiped either. Toilet rim has black stuff in it. Tub is gray and pink where it should be white. Shower curtain has brown stains in multiple places. Mold on the wall near the sink and toilet. ... I understand it’s not a luxury hotel, but they’re not even doing the basics to clean up in between guests. I can assume all they do is change the sheets and towels for the next people ?? At least I hope they did that much ... staff upon checkin was unprepared / unprofessional. At least 3 housekeeping staff were on break/eating/chatting with the front desk clerk who had poor personal hygiene/appearance and no uniform or work clothes (was wearing greasy hair in a messy bun and a black hoodie). She shouted down the hall to a manager to ask what rooms were ready. He seemed to act like this was all normal.... they’re under renovation but none of what I’m complaining of has anything to do with that. I will sooner stay in another town completely than at this hotel again GROSS
Séjour de 1 nuit en septembre 2019

6/10 – Acceptable

TheFamily, Richmond

Voyage en famille
Points forts : Propreté, service et personnel
You do get what you pay for. Great staff though, especially at breakfast.
Séjour de 1 nuit en septembre 2019

6/10 – Acceptable

CRAIG

Points forts : État et installations de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2019

4/10 – Médiocre

Barbara

Voyage en famille
Points forts : Service et personnel, confort de la chambre
Points faibles : Propreté, état et installations de l’hébergement
My room (and for others as well) wasn’t ready when I arrived so I had to wait in the lobby. The room had 3 pillows on one bed and 4 on the other. The bed scarf (don’t know what else to call that colorful band of material at the foot of the bed) was dirty on one of the beds. There was a dented hole in the wall next to one of the beds, several large scrapes on the walls and the bathroom looked unclean due to the worn deteriorated state of the floor tiles and stained looking tub.
Dent in wall
Scratches in paint (just one photo example)
Séjour de 2 nuits en septembre 2019
Best Western Hotels & Resorts a répondu le 1 oct. 2019
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 6 nuits en septembre 2019

8/10 – Bien

Voyageur vérifié

Points forts : Confort de la chambre
Good enough
A little long in the tooth, but good enough for a one night transit at a reasonable price.
Séjour de 1 nuit en septembre 2019

4/10 – Médiocre

Voyageur vérifié

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Breakfast was terrible except for the coffee which was pretty good. Very very small selection, standard gravel scrambled (powdered?) eggs and turkey sausage. It was just a lame attempt at a breakfast every item as cheap as possible
Séjour de 2 nuits en septembre 2019
Best Western Hotels & Resorts a répondu le 22 sept. 2019
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Check in was at 3pm. I didn't actually check in until 7pm that night. The room was not cleaned from the previous guests. They said they would upgrade me to 2 queen beds and they were 2 full size beds. The bathrooms were not the cleanest. It was a place just rest your head for a quick stay. I would not recommend this facility. There were other guests at the desk with the same issues.
Séjour de 1 nuit en septembre 2019

8/10 – Bien

Voyageur vérifié

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The people working at the hotel were very helpful.
Séjour de 1 nuit en septembre 2019

10/10 – Excellent

Voyageur vérifié

Séjour de 1 nuit en septembre 2019

2/10 – Terrible

Norma

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A big or two in our room was only issue. Staff was very nice and breakfast was great.
Séjour de 1 nuit en septembre 2019

2/10 – Terrible

Annoyed

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was very dirty especially the bathtub so gross 😩
Séjour de 1 nuit en août 2019

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff and other occupants were all very respectful and welcoming
Séjour de 1 nuit en août 2019

10/10 – Excellent

Lane

Séjour de 1 nuit en août 2019

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff, room was very good. Recomend this BW.
Séjour de 1 nuit en août 2019

2/10 – Terrible

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Dirty and Uncomfortable
Our room was dirty upon check-in. Hairs on the bed, dirt on the floor. Front desk changed the bedsheets. Mattress on the bed was lumpy.
Séjour de 1 nuit en août 2019

8/10 – Bien

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location was perfect and the staff was nice! The room was clean; enjoyed the breakfast and the attendant was very helpful.I would stay there again.
Séjour de 1 nuit en août 2019

6/10 – Acceptable

Ann M

Voyage en famille
Points forts : Service et personnel
Overall, the stay was good though I will point out wanting to enjoy the relaxing hot tub and despite seeing the readings on the wall, noting what I believe to be the pH, there was a thick layer around the wall of the tub. This are needs to be addressed.
Séjour de 1 nuit en août 2019

2/10 – Terrible

JerryF, Peoria, IL

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
They didn't honor my Expedia reservation for the first night. Said they were booked solid. I did make that one right before our arrival but Expedia site showed they had rooms available. Our second night reservation which was booked in advance was honored but they put us in a room full of black mold on the ceiling. You could smell the mold from the hallway too. The clerk moved us without any problem which was good. How does a hotel not know they have a mold problem? I have pics to back this claim up.
Séjour de 1 nuit en août 2019

10/10 – Excellent

Rocky

Séjour de 1 nuit en août 2019

8/10 – Bien

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was well maintained. However, one aspect that should be considered is the window does not have a dark curtain that can be drawn together to keep the light out at night and the room dark needed for a good nights sleep.
Séjour de 2 nuits en août 2019

4/10 – Médiocre

Susan

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best Western Radford- eat before you go
The breakfast was disappointing to say the least. There was a juice machine with no juice! Only water came out. There were English muffins and bread but of course the toaster was broken. There was some mini muffins but they were incredibly stale. The night before we arrived around 11:00 pm. Went to vending machine on our floor to get water? Mountain Dew dropped out! Thinking that maybe I had pushed the wrong button, I tried it once more only to get a 2nd Mountain Dew. Knowing that we sure couldn’t drink that and get any sleep I headed to lobby. Clerk apologized and have me 2 bottles of water. I then asked him if there was another vending machine so I could get a bag of chips. He said he wasn’t sure but I could try by the pool. So there we went.... the vending machine there had a sheet over it, apparently someone had broken all the glass out of it and taken all the chips. So if you want to stay here make sure you bring your own food and drink and be prepared to listen to the air conditioning coming on and off all night, has a delightful rattle and hum!
Séjour de 1 nuit en août 2019

4/10 – Médiocre

Voyageur vérifié

Séjour de 10 nuits en août 2019

2/10 – Terrible

Whit

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
This hotel was so dirty. Dust, Cobb Webs, stained sheets. Killed 2 bugs in the bathroom. This was my first stay at this hotel as I was moving my freshmen son into Radford University. We will never stay here again. Beware
Séjour de 1 nuit en août 2019