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Reviews of Rincón Familiar Hostel Boutique

3.5 out of 5
Rincón Familiar Hostel Boutique
Calle Flores N3-49 entre Sucre y Junin, Centro Histórico, Quito, Pichincha

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 137 reviews" "
Rating 8 - Good. 51 out of 137 reviews" "
Rating 6 - Okay. 13 out of 137 reviews" "
Rating 4 - Poor. 6 out of 137 reviews" "
Rating 2 - Terrible. 8 out of 137 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Yunyan

Travelled with group
Liked: Cleanliness
internet is terrible
Stayed 2 nights in Mar 2024
Response from Rincón Familiar Team on Mar 23, 2024
Good morning Yunyan , thank you for leaving a comment .We have different routers in the hotel which are very helpful to get the internet. Probably you didn’t connect properly , for next guests you can always ask to the receptionist to help you . They will be more that happy to do that .

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hostel in the Historical Area of Quito
Stayed 2 nights in Mar 2024
Response from Rincon Familiar Team on Mar 14, 2024
Thank you Jonathan for you comment. We really care about our place and also that our guest get a good experience about Quito Historical Area. We hope to see you soon!Kind Regards

4/10 Poor

Troy, Philadelphia

Travelled with partner
No hot water. Bad neighborhood at night, and unable to walk around after 6pm. Breakfast was okay. Staff okay but no English speaking employees.
Stayed 2 nights in Sep 2023
Response from Cristian C on Sep 22, 2023
Thank you for your feedback.The fronts desk is on their vacations . At this time is one receptionist that doesn’t speak English . We apologize for that. Then, we give great options of accommodation for an affordable price. The Old Town is q commercial area , however people usually go to their homes at night , at the Old Town you have also many places where you can go at that time like La Ronda . Palacio Arzobispal or get an Uber an explore other neighbourhoods in Quito.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Time!
This hostal was full of friendly staff that helped us coordinate our rides in and out of Quito. Breakfast was great and our rooms were clean. I would stay again. We enjoyed sitting on the terrace and taking in the views of Quito.
Stayed 2 nights in Jun 2023
Response from Rincon Familiar Team. on Jun 17, 2023
Dear valued guest, Thank you for your comment about your recent stay in Rincón Familiar Hostel Boutique in Quito's Old Town. We are truly happy that you enjoy our facilities and we wish the best in this visit of Ecuador. Please, share on social media about our accommodation and also with your friends or family.Kind Regards,

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Great location for checking out the histiric district of Quito and calle La Rhonda. Its high score is well deserved.
Stayed 3 nights in Mar 2023
Response from Cristian C on Apr 5, 2023
Thank you very much for your feedback about Rincon Familiar Hostel Boutique located in Quito's Old Town. We are truly happy that you enjoy our place.We hope to see you very soon!Kind Regards,Rincon Familiar Team

10/10 Excellent

Danaroth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Feb 2023
Response from Rincon Familiar Team on Mar 4, 2023
Dear Danaroth, Thank you very much for your feedback. We appreciate your comment and we hope to see you soon. Kind Regards,Rincon Familiar Team

10/10 Excellent

Megan

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, very clean and excellent service!
Response from Cristian Caicedo on Nov 7, 2022
Good morning, Thank you for staying in Rincon Familiar Hostel Boutique located in Quito Ecuador.We hope that you had a great time in our city and you also enjoy our hospitable people. Kind Regards

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price.
Stayed 1 night in Aug 2022
Response from Rincón Familiar Team on Aug 15, 2022
Dear Sara , Thank you very much for your recent stay at Rincon Familiar Hostel Boutique located in Quitos Old Town. We hope to see you a next time! Kind Regards

10/10 Excellent

Evelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Jul 2022

2/10 Terrible

Milton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms dirty toilets dirty
Stayed 2 nights in Apr 2022
Response from Christian C on Apr 18, 2022
Estimado señor. Gracias por su mensaje . Sin embargo nosotros revisamos las habitaciones para poder entregar a nuestros clientes , en tal caso es importante mencionar que cualquier queja es bueno saber al momento que se hospeda o durante su estancia y así poder resolver de la forma más rápida posible.

8/10 Good

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’ was pleasant stay
Stayed 3 nights in Apr 2022
Response from Rincón Familiar Team on Apr 16, 2022
Thank you very much for your recent stay in Rincon Familiar Hostel Boutique . Please share about us with your friends and relatives. Kind Regards

8/10 Good

Elizabeth Marie

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Our group had a wonderful stay at Rincon Familiar Hostel Boutique. The property is conveniently located near the historic district in Quito, which made getting around on foot very easy. We really enjoyed walking to the historic district square and having lunch every day. The weather was always so pleasant! The staff was also wonderful and always willing to help out with things like watching/locking up our luggage on our last day, giving us recommendations for things to do in the area, and providing us with fresh towels after we had been in the hostel for a few days. They also helped us locate a COVID testing site the day we were supposed to fly home. Our room was a bit musty and the shower didn't always reliably have hot water but overall I would say the pros greatly outweigh the cons. We would happily stay in this location again!
Stayed 2 nights in Mar 2022
Response from Christian C on Mar 21, 2022
Dear Elizabeth, Thank your for writing your comment about your recent stay in Rincón Familiar Hostel Boutique located in Quito's Old Town. We are truly happy that you enjoy our place, we try to have a nice property with affordable prices and great service! Elizabeth, we hope to see you a next time. Kind Regards

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Rincón offers a beautiful view Panecillo and the statue of the virgin. Lots of plants align the different terraces. Steep Stairs - definitely be cautious. The staff was amazing and helpful. Breakfast is made fresh when you arrive and fresh juice is served every morning. It was my first time staying in a hostel.
Stayed 4 nights in Mar 2022
Response from Christian C on Mar 21, 2022
Dear Roberta, Thank you very much for your comment and your recent stay. We try our best to have a great place for all of our guests. We hope to see you a next time. Kind Regards,

10/10 Excellent

Janet

Stayed 1 night in Mar 2022
Response from Rincón Familiar Team on Jul 18, 2022
Estimada Janet Muchas gracias por su comentario reciente sobre su estadía en Rincón Familiar Hostel Boutique. Esperamos que nos pueda dejar sus comentario en diferentes plataformas. Saludos Cordiales,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Rincón Familiar Team on Jul 19, 2021
Thanks a lot for staying in Rincón Familiar Hostel Boutique. For us , we always wanted to get the best experience for our guests. Kind Regards, Christian C

10/10 Excellent

Shumin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Dec 2020
Response from Christian C. - Rincón Familiar Team on Dec 14, 2020
Thanks a lot, Shumin. Don´t forget to leave your comment in all platforms like Trip Advisor. For us was a pleasure to have you as guest. Kind Regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not able to go due to Covid 19. Was not able to get credit.
Stayed 4 nights in Jul 2020
Response from Rincón Familiar Team. on Aug 6, 2020
Dear Guest. As we spoke with Expedia team, we extend credit for one year for you because we understand that during this time is very difficult to visit Ecuador, but we spoke about one year credit. It is not nice that you didn´t come to the hotel and you send a bad feedback about us without staying in the place.

8/10 Good

Robert, Tennessee

Travelled with family
I did not get to stay there because of the corona virus shutdown. My flight was cancelled. Expedia would know this if they would answer their phones and help me figure out what to do. I did contact the hotel to let them know and unlike Expedia, they quickly responded and let me know that they understood.
Stayed 6 nights in Mar 2020
Response from Rincon Familiar Team on Mar 28, 2020
Thank you very much for your comment

8/10 Good

Steve

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Christian C. on Mar 19, 2020
Thank you very much Steven for leaving your comment about your recent stay in Rincón Familiar Hostel Boutique located in Quito´s Old Town. We hope that you enjoy it your time with us and we look forward to your next stay. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast everyday was really good. Fresh prepared individually and the service was great. The guys at the front seat speak English and are very service minded. You can tell they want you to be happy and comfortable with your stay. My room had an excellent view of the angel. If I return to Quito, this is where I’ll stay.
Stayed 2 nights in Mar 2020
Response from Rincón Familiar Team. on Mar 13, 2020
Dear Guest, Thank you very much for leaving your comment about your recent stay in Rincón Familiar Hostel Boutique. We do as much as we can to make a great experience for our guests. We are truly happy that you enjoy our place and we look forward to your next stay with us. Kind Regards, Cristian C.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Good budget option
Decent budget option located downtown. Facilities/building a little old. The lock broke when I was there (in the room). But I called the desk and someone came and removed it. Breakfast is alright and relatively-quiet building, which is not too common for area. Service was good.
Stayed 2 nights in Feb 2020
Response from Rincon Familiar Team. on Mar 3, 2020
Dear Joseph, Thank you very much for leaving your comment about Rincon Familiar Hostel Boutique. We hope that you enjoy a lot our country and we are looking forward to your next visit. Kind Regards, Christian C.

8/10 Good

Kaye

Stayed 3 nights in Dec 2019
Response from Rincón Familiar Hostel Boutique on Jul 18, 2022
Estimada Kaye, Muchas gracias por su comentario reciente sobre su estadía en Rincón Familiar Hostel Boutique. Esperamos que nos pueda dejar sus comentario en diferentes plataformas. Saludos Cordiales,

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Rincon Familiar Team. on Nov 24, 2019
Dear Saurabh, Thank you very much for your feedback about Rincon Familiar Hostel Boutique. This is a great review and represents a lot for us. We look further on your next stay with us and please share your experience with your colleagues and relatives also in other online platforms. Kind Regards, Christian C. Rincon Familiar Team.

10/10 Excellent

MelanieS, Savannah, GA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The gentleman working at the front desk was bilingual, which was very helpful for me because my Spanish is very basic. The breakfast was delicious and they cleaned the rooms every day. This seemed more like a hotel rather than a hostel to me but that was good because it was quiet.
Stayed 9 nights in Nov 2019
Response from Rincon Familiar Team. on Nov 20, 2019
Dear Melanie, Thank you very much for your feedback about Rincon Familiar Hostel Boutique. All our team have a good level of English to interact with our guests. We look further on your next stay with us. Kind Regards, Christian C.

10/10 Excellent

Robert L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value
Very good location for walking the historic center. Close to pedestrian-only walking areas. Good breakfast. Friendly and helpful staff. Nice rooftop terrace. Cheap beverages available. Caveats: If you have any trouble with stairs, insist on not getting a third floor room. And for people not familiar with individually heated shower water, it takes practice. The key is to start a good cold flow for a minute before moving toward hot. Then wait another minute ... and if you then want to reduce from scalding hot, increase flow as you change. If it goes chilly, do the whole process again.
Stayed 3 nights in Oct 2019
Response from Rincon Familiar Team. on Nov 11, 2019
Dear Roberto, Thank you for your feedback of Rincon Familiar Hostel Boutique located in Quito´s Old Town. For us is always a pleasure to have you here. Also, I would like to apologize for the construction that we were doing on the first patio. We look forward to your next stay with us. Kind Regards, Christian C. Rincon Familiar Team

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019
Response from Christian C. Rincon Familiar Team. on Nov 7, 2019
Dear Lisa, Thank you very much for your feedback about Rincon Familiar Hostel Boutique in Quito´s Old Town. We hope to see you next time. Best Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff! They clean all day even when it's already clean. The young men carried my suitcases and escorted me to my cab and spoke with driver before I got in. Now my own sons wouldn't dream of that!
Stayed 1 night in Aug 2019
Response from Christian C on Sep 3, 2019
Thank your very much for your feedback about Rincon Familiar Hostel Boutique. We really appreciate your feedback. Please will be great if you can leave also a comment on Trip Advisor. We hope to see you again in our place , we will be more than happy to have you here . Kind Regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Fair place to stay, location doesn’t feel super safe at night so better to move with a taxi
Stayed 1 night in Aug 2019
Response from Christian C. on Aug 20, 2019
Thank you very much for your feedback. We look forward to your next stay with us. Best Regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right in the middle of the historic centre and easy to get to several tourist attractions. The staff were friendly and helpful and the service was very good.
Stayed 5 nights in Jul 2019
Response from Christian C. on Jul 25, 2019
Thank you very much for your response. We wish that you had such a great time in Quito and that you had the time to visit many places around Ecuador. Best wishes from Rincon Familiar Team!

6/10 Okay

Pablo

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
A disgusting odor
There was a disgusting odor all around the room (maybe from the last guest), specially in the blanket and the sofa. The rest was very satisfactory.
Stayed 1 night in Jul 2019
Response from Christian C. on Jul 20, 2019
Pablo, thank you for your feedback. We apologize for any inconvenience during your stay. Please it will be great if a next time you can tell us what you don´t like in the room in order to provide you with a better service. Best Regards. Christian C

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Rincon Familiar Team. on Jun 12, 2019
Good afternoon, Thank you very much to comment about your recent stay in Rincón Familiar Hostel Boutique. We are truly happy that you enjoy our hospitality. We are looking forward to your next visit in Quito´s Old Town. Best Regards. Christian C.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Christian C. on May 29, 2019
Thank you very much for your feedback, we are looking forward to your next stay with us. Best Regards. Christian C. Rincon Familiar Team.

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Rincon Familiar Team. on May 8, 2019
Thank you very much for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very friendly staff. Very helpful with giving directions.
Stayed 3 nights in Mar 2019
Response from Rincón Familiar Team on Mar 31, 2019
Good morning , thank you very much to leave your feedback about your recent stay at Rincón Familiar Hostel Boutique. We love that you really enjoy our place and we are looking forward for a future stay with us. Best Regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Excellent location for access to the historic area. The staff were very helpful and kind. Only problem was often a lack of hot water for showers.
Stayed 7 nights in Feb 2019
Response from Rincon Familiar Team. on Mar 4, 2019
Dear Guest. Thank you very much for your feedback about Rincon Familiar Hostel Boutique. Our water system work with boilers and gas, so currently we don´t have any problem. Next time will be great to know if you feel that we can improve something during your stay. Best Regards. Christian C.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location lovely staff
Stayed 4 nights in Feb 2019
Response from Rincón Familiar Team on Feb 26, 2019
Thanks you very much for your comment about your recent stay in Rincones Familiar Hostel Boutique. We work a lot in order to provide you the best possible service in a quality place. We hope that you had a great experience in Ecuador and we would to have you back in our place. Best Regards Christian C

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Somewhat difficult patr of yown to gey yo with a rental car and did not feel safe at night oon streets in that area
Stayed 1 night in Feb 2019
Response from Cristian C. on Feb 6, 2019
Thank you for your stay in Rincon Familiar Hostel Boutique. We hope that you enjoy Quito´s Old Town as many tourism around. Old Town is not a residential area, is a lot of tourism and people and commerce and that´s why sometimes at evening you might feel like there are not many people. But, very near to us is located Plaza Grande, Calle Espejo, La Ronda where you can go at night to spectacular restaurants. Best Regards.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Cheap...but no bargain
Maybe it was just my single room, which was very dark and featured a bathroom with absolutely no space to put anything, that made it feel like a prison cell. In the picture below you will note the view from outside, apparently so the guard could be sure all was well.
Stayed 11 nights in Jan 2019
Response from Christian C. on Feb 4, 2019
Good evening. Thank you very much for your comment. Yes, the hotel is very affordable and we are giving the best service compared with the price that you are paying for. we hope to see you back in the future and provide you with a better room. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a wonderful breakfast. I enjoyed that it’s located in the city center but not noisy at night.
Stayed 2 nights in Dec 2018
Response from Christian C. Rincón Familiar Team. on Jan 9, 2019
Dear Guest. Thank you very much for your recent stay at Rincon Familiar Hostel Boutique located in Quito´s Old Town. It was a pleasure to meet you and give you the best service that we can offer. Wish you had a great experience in Ecuador and we are looking forward to see you in the future. Don´t forget to recommend us to your friends and relatives. Warm Regards

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Christian C. on Dec 25, 2018
Thank you for your recent stay at Rincón N a Familiar Hostel Boutique locates in Quito’s Old Town. We hope you have a pleasant experience. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is great little hostel (hotel) in the heart of Old Town Quito, just walking distance to the Independence Square and museums, shops, bars and restaurants. The hotel offers free breakfast, 24 hour lobby, luggage storage, airport shuttle and daily tours. Staff nice and friendly. Got great rate for private room. Quiet and clean. Can only recommend.
Stayed 5 nights in Apr 2018
Response from Rincon Familiar Team. on Dec 6, 2018
Dear Guest. Thank you very much for your comment. Wish you had a great experience in Ecuador. Best Regards. Christian C. Rincón Familiar Team.

10/10 Excellent

Reimundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent place.
Stayed 1 night in Nov 2018
Response from Christian C. on Nov 29, 2018
Dear Reimundo . Thank you very much for staying at Rincon Familiar Hostel Boutique. We wish that your experience in Ecuador was wonderful. Best Regards. Rincón Familiar Team.

10/10 Excellent

Aleksey, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You must realize that rooms’ windows are often to a terrace, which means it might be noisy sometimes. Overall experience is perfect, the team is very lovely.
Stayed 7 nights in Oct 2018
Response from Rincón Familiar Team. on Nov 1, 2018
Dear Aleksey. Thank you very much fro your comment and your great review about the property. We are improving our service and wonderful thing will happen next year. We wish you have a great time in Quito City. Warmest Regards Christian C. Rincón Familiar Team

8/10 Good

Joseph, New York

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the view to the Panecillo. Staff was very nice and accommodating. The breakfast could be better by including fruits and veggies to accommodate customers that have medical issues. Please vary the breakfast and this hotel would be great.
Stayed 7 nights in Oct 2018
Response from Rincon Familiar Team. on Oct 15, 2018
Dear Joseph. Thank you very much for your feedback about the stay at Rincon Familiar Hostel Boutique located in Quito´s Old Town. We will take care about your recommendations to improve our service. Warm Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got a room for 3 people (1 queen bed and 1 twin bed) the room and the hotel was soo cozy. SUPER hot water. several places to eat at walking distance. very cute hotel... i LOVED the breakfast. It was simple, but delicious.
Stayed 3 nights in Sep 2018
Response from Rincon Familiar Team. on Sep 11, 2018
Dear Guest. We really appreciate your feeback about the hotel. We work everyday in order to make a great experience for you in Quito. Best Regards. Christian C.

6/10 Okay

May, FL

Liked: Staff & service
Nice hotel close to El Panecillo and Plaza Grande. Bathroom's light was awful. Some improvements to bathrooms would help a lot.
Stayed 1 night in Aug 2018
Response from Rincon Familiar Team. on Sep 7, 2018
Dear May. Thank you very much to stay with us. In fact, toilets has 2 lights. Best Regards

10/10 Excellent

rei, Canada

Liked: Staff & service, room comfort
Disliked: Cleanliness
Close to plaza grande,
Friendly and helpful people, nicely decorated room.
Stayed 1 night in Aug 2018
Response from Rincón Familiar Team. on Aug 15, 2018
Dear Guest. Thank you to stay in Rincón Familiar Hostel Boutique at Quito´s Old Town. Yes, our location give you a great opportunity to enjoy the Historic part of Quito, which is actually the best. Wish you a great trip. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Rincón Familiar Team. on Jul 5, 2018
Dear Guest. Thank you to stay with Rincon Familiar Hostel Boutique. Wish you the best experience in Ecuador. Best Regards.

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Rincón Familiar Team on Jun 14, 2018
Dear Zachary. Thank you very much for your feedback about Rincón Familiar Hostel Boutique. We wish you had an amazing time in Quito´s Old Town. Best Regards