Title: Hacienda El Porvenir - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda El Porvenir Outdoor adventures and relaxing moments await at this mountain retreat where travelers can hike, bike, ride horses, and tackle a ropes course ![Traditional Double Room, Private Bathroom](https://images.trvl-media.com/lodging/13000000/12870000/12861700/12861621/465047a5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/13000000/12870000/12861700/12861621/27134628.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12870000/12861700/12861621/cdf205ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Fusion cuisine ](https://images.trvl-media.com/lodging/13000000/12870000/12861700/12861621/6a176b21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, hot stone massages](https://images.trvl-media.com/lodging/13000000/12870000/12861700/12861621/3220af52.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hacienda El Porvenir offers adventure and relaxation near Pasachoa Forest Reserve. Families can hike, bike, ride horses, or try the ropes course. Enjoy a peaceful garden breakfast and rejuvenating massages at APU Mountain SPA. Kids will love the playground. 9.6 Exceptional ## Popular amenities - Spa - Breakfast included - Room service - Housekeeping - Laundry - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=12861621&PinnedHotelID=12861621&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=12861621&PinnedHotelID=12861621&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=12861621&PinnedHotelID=12861621&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=12861621&PinnedHotelID=12861621&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=12861621&PinnedHotelID=12861621&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=12861621&PinnedHotelID=12861621&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=12861621&PinnedHotelID=12861621&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=12861621&PinnedHotelID=12861621&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ![Suite, Private Bathroom](https://images.trvl-media.com/lodging/13000000/12870000/12861700/12861621/a22f522e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Private Bathroom ### Highlights Separate sitting area Fireplace Sofa bed Separate bedroom Premium bedding Private bathroom Hair dryer Shower/tub combination - 269 sq ft - 1 bedroom - Mountain view - Sleeps 2 - 1 Double Bed ![Traditional Double Room, Private Bathroom](https://images.trvl-media.com/lodging/13000000/12870000/12861700/12861621/465047a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Double Room, Private Bathroom 10.0 Exceptional 1 review ### Highlights Separate bedroom Private bathroom Free bottled water Minibar Daily housekeeping In-room safe Travel crib - 172 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Family Suite](https://images.trvl-media.com/lodging/13000000/12870000/12861700/12861621/4d90da94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 10.0 Exceptional 2 reviews ### Highlights Fireplace Separate bedroom Premium bedding Egyptian cotton linens Private bathroom Free bottled water Daily housekeeping Living room - 258 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Double Bed and 2 Twin Sofa Beds ![Junior Suite](https://images.trvl-media.com/lodging/13000000/12870000/12861700/12861621/2f0fe0d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate bedroom Premium bedding Egyptian cotton linens Private bathroom Free bottled water Daily housekeeping In-room safe Travel crib - 1 bedroom - Mountain view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Hallway](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5030000/5020900/5020816/e8b9da0f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Casona de la Ronda Boutique Hotel Quito Historic Center - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQuito-Hotels-Hacienda-El-Porvenir.h12861621.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQuito-Hotels-Hacienda-El-Porvenir.h12861621.Hotel-Information) ## About the area Located in Machachi, Hacienda El Porvenir is in a rural area and near a boardwalk/promenade. Cotopaxi National Park is another place to visit that comes recommended. Be sure not to miss outdoor adventures like hiking/biking trails and horse riding. [Visit our Machachi travel guide](https://www.expedia.ca/Machachi.dx6144812) [View more Ranches in Quito](https://www.expedia.ca/Quito-Ranches.d6053672-aaRanches.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-0.54116%2C-78.47191&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tBXHkpX-pYyNz4RW45pAaLjSz2s=) Sector El Pedregal, Machachi, Pichincha ### What's nearby - Tesalia Springs Pool - 21 min drive - 12.4 km - Machachi Market - 21 min drive - 15.0 km - Santa Rita Ecological Reserve - 21 min drive - 13.9 km - Government Platform for Social Development - 53 min drive - 47.4 km - Quicentro Sur Mall - 54 min drive - 48.1 km ### Getting around - Tambillo Station - 48 min drive - Mariscal Sucre Intl. Airport (UIO) - 118 min drive ### Restaurants - ‪Finca Hotel Cotopaxipungo - ‬28 min drive ## About this property ### Hacienda El Porvenir Family-friendly ranch near Cotopaxi National Park You can look forward to free full breakfast, a garden, and a playground at Hacienda El Porvenir. Active travelers can enjoy horseback riding, hiking/biking, and a ropes course at this ranch. Treat yourself to a massage at Apu Mountain Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a sauna. Additional perks include: - Free self parking - Bike rentals, a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge) - 1 meeting room, a banquet hall, and massage treatment rooms Room features All guestrooms at Hacienda El Porvenir offer amenities such as safes, free bottled water, and room service. More amenities include: - Bathrooms with free toiletries - Travel cribs, daily housekeeping, and electrical adapters/chargers ## Similar properties ![Exterior detail](https://images.trvl-media.com/lodging/14000000/13520000/13515400/13515350/a032c661.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chilcabamba Lodge Machachi - Parking included - Free WiFi - Restaurant - Game room 9.8 Exceptional 65 reviews CA $163 CA $179 total Oct 3 - Oct 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=13515350&PinnedHotelID=13515350&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/14000000/13240000/13230700/13230648/2cc03719.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Los Mortiños Machachi - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 55 reviews CA $184 CA $202 total Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=13230648&PinnedHotelID=13230648&HadPinnedHotel=true®ionId=-1&adults=2) ![Fireplace, heated floors](https://images.trvl-media.com/lodging/96000000/95440000/95433100/95433016/44f86491.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tambopaxi Machachi - Breakfast included - Free WiFi - Restaurant - Housekeeping 9.4 Exceptional 19 reviews CA $177 CA $241 total Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=95433016&PinnedHotelID=95433016&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/16000000/15370000/15368400/15368348/75b80633.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CotopaxiPungo Finca Hotel Rumipamba - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 27 reviews CA $171 CA $190 total Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=15368348&PinnedHotelID=15368348&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/107000000/106680000/106670200/106670110/e890ad6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chuquiragua lodge y spa El Chaupi - Breakfast included - Spa - Free WiFi - Housekeeping 8.8 Excellent 5 reviews CA $88 CA $88 total Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=106670110&PinnedHotelID=106670110&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/36000000/35580000/35570100/35570043/eaecea28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mateospaxi Aloasí - Pet-friendly - Parking included - Free WiFi - Restaurant CA $48 CA $48 total Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=35570043&PinnedHotelID=35570043&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/118000000/117730000/117728000/117727918/0f01e86c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hosteria y Camping WiM Machachi - Breakfast included - Pet-friendly - Parking included - Free WiFi CA $27 CA $27 total Oct 3 - Oct 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=117727918&PinnedHotelID=117727918&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/37000000/36060000/36053100/36053032/a8d75858.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa 929 Uyumbicho - Pet-friendly - Parking included - Free WiFi - Business services 8.0 Very good 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=36053032&PinnedHotelID=36053032&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/102000000/101740000/101736500/101736499/947bcc15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy mountain retreat, great BBQ area! 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Fees may include applicable taxes: - Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 103 per vehicle (one-way) - Rollaway bed fee: USD 26 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Hacienda El Porvenir Ranch Machachi Hacienda El Porvenir Machachi Hacienda El Porvenir Ranch Hacienda El Porvenir Machachi Hacienda El Porvenir Ranch Machachi ## Frequently asked questions ### Is Hacienda El Porvenir pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hacienda El Porvenir? > As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Hacienda El Porvenir on Oct 3, 2025 start from CA $181.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Quito-Hotels-Hacienda-El-Porvenir.h12861621.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hacienda El Porvenir? > Self parking is free at this property. ### What time is check-in at Hacienda El Porvenir? > Check-in start time: 3:00 PM; Check-in end time: 7 PM. After-hours check-in is not available. ### What time is check-out at Hacienda El Porvenir? > Check-out is at noon. ### Does Hacienda El Porvenir provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 7 AM–9 PM on request. A fee of USD 103 per vehicle applies. ### Where is Hacienda El Porvenir located? > Located in the mountains, this family-friendly ranch is 3.7 mi (6 km) from Cotopaxi National Park. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hacienda El Porvenir Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 10 Location ### 9.6 Staff & service ### 9.8 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 25 8 - Good 6 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ### 10/10 Excellent #### Barbara Jul 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous property, most perfect staff, lovely clean rooms, amazing food. ##### Barbara Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Kathy Jun 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff!!!! Beautiful property, great food, wonderful cozy rooms. Love this place! ##### Kathy Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Wanli Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful property close to the north entrance of Cotopaxi national park. The grounds are very nice and the beds comfortable. The staff were friendly and very accommodating. The food at the restaurant was excellent and rated the best in the area. ##### Wanli Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Anthony Jul 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a fantastic stay at Porvenir. The rooms, food and service was excellent and it is a great place to explore the National Park. ##### Anthony Stayed 3 nights in Jul 2023 ### 8/10 Good #### CARLOS Aug 18, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Lugar y paisajes preciosos, rica comida, mal servicio de restaurante ##### CARLOS Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Jenny May 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous stop This was a highlight of the trip! What a lovely, cozy lodge. The host went out of their way to make us feel welcomed and cozy from the welcome tea to hot water bottles in the bed! Great food and great activities! ![](https://a.travel-assets.com/ugc/hotel-reviews/744B9E4E7F05AB37A94F827D2F289F36861AB3641684712826200.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/59C2D6CC6E37DF62CAFB24F55F2563132BADAEA11684712820725.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F02E33AAA3AA769929831CE8002AA773F95455BF1684712804775.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jenny Stayed 1 night in May 2023 ### 10/10 Excellent #### ignacia Oct 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stay at the Hacienda el Porvenir for one night. And let me say I wish I could have stayed longer. The staff makes you feel right at home. They welcome you with some empanadas and the traditional canelaso. The downside to staying at the Hacienda was we couldn’t enjoy what the place had to offer I totally recommend this place. ##### ignacia Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Natalie Jan 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel, wonderful staff Superb hotel! They had the kindest, most welcoming hotel staff I have ever encountered. We were warmly greeted with a welcome tea, and the lady at the front told us about the property and showed us around. There were two hot tubs, a cold plunge, and a steam room. The massage was great. Breakfast was included and had fresh fruit, eggs, little breads, juice, coffee. We also did a trail around the property and saw horses and a waterfall. The room was clean and cozy. Before our stay, the hotel helped us get a driver who picked us up from Quito and spent half a day showing us Cotopaxi and dropped us off at this hotel. Wish we had stayed another night here. ##### Natalie Stayed 1 night in Jan 2025 ### 8/10 Good #### Daniel Oct 15, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rustic Charm with great views Nice hacienda with a rustic and warm vibe. Walls a little thin. The food is very good and locally sourced - you will have some unique flavor twists. Great place if you want to do hiking or horseback riding which can all be organized through the hotel. Views are spectacular. You should have a 4x4 as the road can get dicey, especially if it rains. ##### Daniel Stayed 1 night in Oct 2017 ### 10/10 Excellent #### Mark Aug 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is one of the most beautiful and welcoming places we have ever been! Pulling up to the property in a car we were already stunned by the beauty, and it just got better from there. We had a gorgeous room with a fireplace (they made a fire for us!) and a view of the volcano. We went on a stunning horse ride and some short hikes around. The staff is incredibly friendly and helpful. We felt very welcome and couldn't stop gushing about how magical it all was. The food is excellent, as well. Not to be missed! ##### Mark Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Matt Nov 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful property in the countryside. The staff are excellent, the food was excellent and the location is beautiful. The lodge is so cozy and we spent hours sitting by the fire. This is truly an amazing place. Getting there: the road from Machachi begins with several kilometers of very rough cobblestone, then there is a paved section for a few kilometers, and then a dirt road for the remainder to your destination. If you decide to go on the extra 4km to Cotopaxi National Park, the road is mostly dirt. Inside the park it’s a washboard dirt road. Bottom line: it’s worth the trip, but get an SUV or truck with all wheel drive and higher clearance and drive slow. We had a Renault Stepway (small AWD crossover) and we were fine. ##### Matt Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Chris Jun 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Chris Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Paul Nov 7, 2024 ##### Paul Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Janina Nov 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very unique , lovely maintained hacienda. The Service was wonderful, a lot of Little Details and extra amenities. ##### Janina Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Emmett Apr 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Emmett Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Jeannette Feb 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hacienda right next to the Cotopaxi national park. Wonderful horseback ride trough an incredible landscape with view of the Cotopaxi. Excellent dinner and breakfast! Expensive, but worth the price! ##### Jeannette Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Leonardo Feb 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien ##### Leonardo Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Louis Jul 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### Louis Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Brian Jun 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Loved the place. The food is excellent. Would return ##### Brian Stayed 1 night in May 2023 ### 10/10 Excellent #### SOFIA Feb 4, 2023 ##### SOFIA Stayed 1 night in Feb 2023 ### 10/10 Excellent #### ESTEBAN Jan 23, 2023 ##### ESTEBAN Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Gisele Nov 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Gisele Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Ana Oct 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really loved our stay as we expected 😁. We only think that our dinner was overpriced but it was still tasty…except for the trout..that was average flavor ##### Ana Stayed 1 night in Oct 2022 ### 8/10 Good #### MARÍA Oct 10, 2022 ##### MARÍA Stayed 1 night in Oct 2022 ### 4/10 Poor #### Joseph Jan 7, 2022 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### No hospitality at the hacienda We were really disappointed in our stay here. I had tried to reserve a horse ride before our stay and they didn't want to book it because of our 2 year old. He's been on horse rides before so we weren't worried. We checked in and asked to go on the ride 2 hours later. We were told it was ok for our kids but they needed to see if there were enough horses. We checked in again 10 minutes before the scheduled ride because we hadn't heard back and we were told they needed to check the horses. They returned 5 minutes later and told us there was no space. We decided to go on a hike and when we came back we asked about the ropes activity. We were told it was too late in the day. When we checked in, no one told us about any of the activities or the time frames offered. We found a game room by wandering on our own. I booked a massage and only after my massage learned that there was a pool and jacuzzi that we could have used. I feel that all of that should have been explained when we arrived and definitely offered as options when we were told we couldn't go on the horse ride. It turned out to be a very expensive night for our kids to play on the playground. It's too bad because the hacienda is super cute. There was just no hospitality. Regarding the horses, there's over 20 horses on the property, but the ride we wanted to go on only had three people riding horses. ##### Joseph Stayed 1 night in Jan 2022 ## Expedia's Latest Trends ### Hotels > [Boutique Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-Boutique-Hotel.0-0-d42-tBoutiqueHotel.Hotel-Filter-Destinations) > > [Water Street Condos](https://www.expedia.ca/St-Johns-Hotels-Water-Street-And-HarborGate-Condos.h22961585.Hotel-Information) > > [Hotels with an Indoor Pool in Durham Region](https://www.expedia.ca/Destinations-In-Durham-Region-Hotels-With-Indoor-Pool.0-0-d3000651856-tHotelswithIndoorPool.Hotel-Filter-Destinations) > > [Executive - The Inn at Whistler Village](https://www.expedia.ca/Whistler-Hotels-Executive-The-Inn-At-Whistler-Village.h62685.Hotel-Information) > > [DoubleTree by Hilton Hotel Portland](https://www.expedia.ca/Portland-Hotels-DoubleTree-By-Hilton-Hotel-Portland.h9555.Hotel-Information) > > [Hotels in Phi Phi Islands](https://www.expedia.ca/Phi-Phi-Islands-Hotels.d553248635921599120.Travel-Guide-Hotels) > > [Honeymoon Resorts and Hotels in Okinawa Prefecture](https://www.expedia.ca/Destinations-In-Okinawa-Prefecture-Honeymoon-Hotels.0-0-d6048153-tHoneymoonHotels.Hotel-Filter-Destinations) > > [Hótel Múli](https://www.expedia.ca/Reykjavik-Hotels-Hotel-Muli.h14923586.Hotel-Information) > > [W Toronto](https://www.expedia.ca/Toronto-Hotels-W-Toronto.h11653.Hotel-Information) > > [Pet-friendly Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels-Pet-Friendly-Hotel.0-0-d178315-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Luxury Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels-Luxury-Hotel.0-0-d180002-tLuxuryHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Yerevan (EVN) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/evn/yyz/yerevan-to-toronto) > > [Swoop Abbotsford (YXX) to Winnipeg (YWG) flights](https://www.expedia.ca/lp/flight-routes/swoop-from-abbotsford-intl-to-winnipeg-james-armstrong-richardson-intl/wo/yxx/ywg) > > [Flights from Calgary (YYC) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yyc/cun/calgary-to-cancun) > > [Flights from Windsor (YQG) to Tampa (TPA)](https://www.expedia.ca/lp/flights/yqg/tpa/windsor-to-tampa) > > [Flights from Florence (FLR) to Munich (MUC)](https://www.expedia.ca/lp/flights/flr/muc/florence-to-munich) > > [Flights from Toronto (YYZ) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yyz/cun/toronto-to-cancun) > > [Kenya Airways](https://www.expedia.ca/Kenya-Airways-Flights.cKQ.Travel-Guide-Airlines) > > [Etihad Airways](https://www.expedia.ca/Etihad-Airways-Flights.cEY.Travel-Guide-Airlines) > > [Flights from Vancouver (YVR) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yvr/yeg/vancouver-to-edmonton) ### Cars > [Car rentals in Vancouver](https://www.expedia.ca/Car-Rentals-In-Vancouver.d178315.Car-Rental-Guide) > > [Avis Car Rentals In Davisville](https://www.expedia.ca/Avis-Car-Rentals-In-Davisville.d553248635976008568-c41.Car-Rental-Guide-Suppliers) > > [Car rentals in Burlington](https://www.expedia.ca/Car-Rentals-In-Burlington.d601763.Car-Rental-Guide) ### Activities > [Things to do in The Blue Mountains](https://www.expedia.ca/Things-To-Do-In-The-Blue-Mountains.d6129678.Travel-Guide-Activities) > > [Things to do in Clearwater](https://www.expedia.ca/Things-To-Do-In-Clearwater.d6033.Travel-Guide-Activities) ### Packages > [Caribbean Vacations](https://www.expedia.ca/Caribbean.d6022969.Destination-Travel-Guides) ### Vacation Rentals > [Jackfish Lake Vacation Rentals](https://www.expedia.ca/Jackfish-Lake-Vacation-Rentals.d3000449707.Travel-Guide-VacationRentals) ### General > [Visit Sabrosa](https://www.expedia.ca/Sabrosa.dx180539) > > [Visit Vittoria](https://www.expedia.ca/Vittoria.dx3000446461)