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Reviews of Super 8 by Wyndham Quesnel BC

2 out of 5
Super 8 by Wyndham Quesnel BC
2010 Valhalla Rd, Quesnel, BC

Reviews

6.8
Rating 10 - Excellent. 40 out of 237 reviews" "
Rating 8 - Good. 72 out of 237 reviews" "
Rating 6 - Okay. 73 out of 237 reviews" "
Rating 4 - Poor. 33 out of 237 reviews" "
Rating 2 - Terrible. 19 out of 237 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kailly

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Woke up with raspy throats and stuffy noses and now we are all sick
Stayed 1 night in Mar 2024
Response from Super 8 Team on Mar 9, 2024
Kailly, Thank you for taking the time to write the review. We sincerely apologize for your experience and want you to be a satisfied guest.We would love to rectify the situation and if you would like to speak to me directly by phone or email, I would be happy to discuss any further concerns you may have.Manpreet

4/10 Poor

Anke

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Health and safety standards are extremely poor! Bed was used and dirty and sheets were never changed. Bathroom was dirty. Pet hair everywhere. Will never stay here again!
Stayed 2 nights in Mar 2024
Response from Super 8 Team on Mar 9, 2024
Anke, Thank you for taking the time and reviewing our property, I would be disappointed as well, we sincerely apologize for not providing you the kind of service you were expecting. We want the best experiences for all our guests and we want you to be a satisfied guest as well. We would love to rectify the situation and if you would like to connect by phone or email, I'm sure we can work with you to find a solution.

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new owners are very nice,beds were super comfy
Stayed 1 night in Mar 2024
Response from Super 8 Team on Mar 15, 2024
Joyce, Thank you kindly for taking the time to post feedback on your recent stay with us and for the 5 star rating. We look forward to welcoming you back again.

8/10 Good

dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new owners are doing a great job, are very friendly and always making sure the quest is happy. they are doing a great job
Stayed 4 nights in Feb 2024
Response from Super 8 Team on Feb 26, 2024
Dear Dennis Thank you so much for taking the time and giving us a great review. We hope to welcome you soon again at the super 8 Quesnel.Respectfully Super 8 Team

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I travel… I choose Supper 8.. So far… im never disappointed.
Stayed 1 night in Feb 2024
Response from Super 8 Team on Feb 26, 2024
Dear KarlThank you so much for taking the time and giving us a great review.we hope to welcome you soon again at the super 8 Quesnel.RespectfullySuper 8 Team

8/10 Good

Adam

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed here for a quick overnight stay with a dog. It was absolutely perfect for what we needed. Nothing fancy at all but clean and staff were great!
Stayed 1 night in Feb 2024
Response from Super 8 Team on Feb 22, 2024
Dear "Guest Name", Thank you so much for taking the time and giving us a great review. We hope to welcome you soon again at the Super 8 Quesnel. Respectfully, Super 8 Team

8/10 Good

colm

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Super 8 Team on Feb 22, 2024
Dear Colm Thank you for taking the time and reviewing our property. We sincerely apologize for not providing you the kind of service you were expecting. There has been change of Ownership at Super 8 Quesnel since Feb 1, 2024. As of Feb 7, 2024 we are serving continental breakfast from 7am - 10am. We hope to welcome you soon and provide you the service you deserve. Respectfully Super 8 Team

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Super 8 Team on Feb 22, 2024
Dear Tammy,Thank you for taking the time and reviewing our property. We sincerely apologize for not providing you the kind of service you were expecting. There has been change of Ownership at Super 8 Quesnel since Feb 1, 2024. As of Feb 7, 2024 we are serving continental breakfast from 7am - 10am. We hope to welcome you soon and provide you the service you deserve. Respectfully Super 8 Team

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here before , it is clean and comfortable, allows pets. Great rates which includes breakfast.
Stayed 1 night in Feb 2024
Response from Super 8 Team on Feb 12, 2024
Dear DavidThank you so much for taking the time and giving us a great review.we hope to welcome you soon again at the super 8 Quesnel.RespectfullySuper 8 Team

4/10 Poor

Christopher

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Super 8 Team on Feb 12, 2024
Dear ChristopherThank you so much for taking the time and giving us a great review.we hope to welcome you soon again at the super 8 Quesnel.

4/10 Poor

Jody

Stayed 1 night in Nov 2023
Response from Rajat Kadiyan on Jan 31, 2024
Thank you, Jody for taking the time to review Super 8 in Quesnel. Sad to see that you were not happy with the room and the amenities offered at the property. As of Jan 31, 2024 there is a change of Ownership. And we are starting complimentary breakfast from Feb 7, 2024, We hope to welcome you again soon and offer you the best at Super 8 Quesnel. Respectfully,

2/10 Terrible

Jesse

Booked for a room for 5 people on Expedia, when we got to the hotel the staff on duty said they only do 4 people per room. We had to purchase a second room after we already had a room booked for 5.
Stayed 1 night in Nov 2023

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Theresa

Liked: Staff & service
Disliked: Property conditions & facilities
Needs a reno
Only decent think was the beds were comfortable. This place needs a renovation and updated furnishings.
Stayed 1 night in Sep 2023

6/10 Okay

Aldor

Stayed 2 nights in Sep 2023

4/10 Poor

Bruce

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
The unit was dilapidated. Though clean, everything was old and well worn. Electrical plugs didn't work, toilet didn't always flush, shower water went instantly scalding hot if the toilet flushed. Biggest issue was no breakfast was ever available, unlike was was advertised on their website. Explanation given for why not was that the breakfast was not available because we had booked thru Expedia.
Stayed 1 night in Jul 2023

4/10 Poor

Bruce

Disliked: Staff & service, property conditions & facilities
never stay here again
Stayed 1 night in Jul 2023

6/10 Okay

Don

Liked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

Shawn

Business traveller, Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

James

Stayed 1 night in Jul 2023

8/10 Good

Jerald

Stayed 1 night in Jul 2023

6/10 Okay

Junior

Stayed 2 nights in Jul 2023

10/10 Excellent

Katherine

Stayed 1 night in Jun 2023

8/10 Good

Donald

Travelled with family
Liked: Staff & service, property conditions & facilities
Room was clean and good. Surrounding grounds seem to be neglected.
Stayed 1 night in Jun 2023

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean and quiet facility - very reasonable rates. Would definitely stay here again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jon

Stayed 2 nights in Jun 2023

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Wes

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Lynda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The owner was very friendly and accomodating. It is an older building. It was cleaned, but the walkway outside need repairs. The extention electric cords got me a little worried for fire hazard. But overall, I would go back and stay there, no problem.
Stayed 2 nights in May 2023

8/10 Good

Devan

Stayed 1 night in Apr 2023

2/10 Terrible

Chelsey

Stayed 1 night in Apr 2023

10/10 Excellent

Shayne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and we will be returning. Thank you :)
Stayed 2 nights in Apr 2023
Response from Eric on Apr 14, 2023
thanks for your comment.have nice day.Eric : super8 Quesnel

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean but very cold.
Stayed 1 night in Feb 2023
Response from Eric on Feb 5, 2023
Thank you, your comment.Have good day.Eric

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and comfortable
Stayed 1 night in Oct 2022
Response from Eric on Oct 25, 2022
thanks your stay.have good day.

6/10 Okay

DON

Travelled with partner
No comment
Stayed 2 nights in Oct 2022
Response from Eric on Oct 25, 2022
Thanks your comment.Have good day.

8/10 Good

kay pee

Stayed 6 nights in Sep 2022

4/10 Poor

Karen

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Eric on Oct 25, 2022
Thanks your comment.Have good day.

4/10 Poor

Travis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms smelled bad and we’re definitely not cleaned very well. Carpet probably hasn’t been cleaned in months or years.
Stayed 1 night in Aug 2022
Response from Eric on Sep 2, 2022
thanks your comment.have good day.

2/10 Terrible

RONALD

Stayed 1 night in Aug 2022
Response from Eric on Sep 2, 2022
thanks your comment.have good day.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
More like a crappy 8 motel
Old and run down. Restaurant was boarded up due to previous fires. The old wall air conditioner sent out an odour of dead animal. The white bathtub and sink had a grey toilet with a yellow seat. The ice machine was out of service. Had to ask the Korean manager for 1/2 bag of ice. No exterior garbage cans. Would not stay there again. We thought the Super 8 chain had high standards after staying in Fort Nelson but Quesnel is like night and day. Pay a little extra and go somewhere more modern.
Stayed 1 night in Aug 2022
Response from Eric on Sep 2, 2022
thanks.your comment.

8/10 Good

Richard

Stayed 1 night in Aug 2022

10/10 Excellent

Joe, Athabasca

Stayed 1 night in Aug 2022

10/10 Excellent

Rae

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be staying there again. Friendly staff. The room was clean and comfortable.
Stayed 1 night in Jul 2022
Response from Eric on Jul 31, 2022
thanks your review. you have very good day.

8/10 Good

Virpal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Jul 2022
Response from Eric on Jul 25, 2022
thanks your comment. have nice day.

6/10 Okay

George, Chilliwack

Travelled with group
Liked: Cleanliness
The place is old, and not attractive. Exterior grounds not looked after. No breakfast included even though advertized.
Stayed 2 nights in Jul 2022
Response from Eric on Jul 23, 2022
thanks your comment. have good day.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Property is a bit run down on the exterior.
Stayed 2 nights in Jul 2022
Response from Eric on Jul 23, 2022
thanks your comment have good day.

8/10 Good

Lorne

Stayed 2 nights in Jul 2022

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

gilles

Stayed 1 night in Jun 2022
Response from Eric on Jun 7, 2022
Thank you, your comment Have good day.