[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Rio Queretaro Family-friendly hotel with a 24-hour front desk and a coffee shop ![Interior detail](https://images.trvl-media.com/lodging/6000000/5060000/5052300/5052260/c72a8802.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Ecotours](https://images.trvl-media.com/lodging/6000000/5060000/5052300/5052260/cf3b9c71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/6000000/5060000/5052300/5052260/f3db5a48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/6000000/5060000/5052300/5052260/e49d36d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/6000000/5060000/5052300/5052260/0533cfc1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Río Querétaro, in downtown's center, offers a lively retreat with a coffee shop and authentic Mexican cuisine at Dos Patios restaurant. Guests love the terrace views, in-room WiFi, and on-site car rental. Previous visitors consistently praise the staff's exceptional service. 8.6 Excellent ## Popular amenities - Bar - Room service - Breakfast available - Air conditioning - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=5052260&PinnedHotelID=5052260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=5052260&PinnedHotelID=5052260&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=5052260&PinnedHotelID=5052260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=5052260&PinnedHotelID=5052260&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=5052260&PinnedHotelID=5052260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=5052260&PinnedHotelID=5052260&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=5052260&PinnedHotelID=5052260&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=5052260&PinnedHotelID=5052260&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/6000000/5060000/5052300/5052260/c3ef6cc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 8.0 Very good 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 431 sq ft - Sleeps 4 - 2 Double Beds ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/6000000/5060000/5052300/5052260/e49d36d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 King Bed 7.0 Good 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 538 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/6000000/5060000/5052300/5052260/e49d36d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 538 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/6000000/5060000/5052300/5052260/34efa062.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 431 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/6000000/5060000/5052300/5052260/68fb187d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (1 Cama Matrimonial) 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 431 sq ft - Sleeps 3 - 1 Double Bed ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/6000000/5060000/5052300/5052260/68fb187d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (1 Cama Queen) 9.0 Wonderful 10 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 431 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/46300/46235/f0b2725d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hacienda Jurica by Brisas Jurica - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 1,143 reviews CA $97 CA $116 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Queretaro-Hotels-Hacienda-Jurica-By-Brisas.h46235.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=fc734f20-8318-4083-a6d3-cfaea65bf35c&top_cur=CAD) Ad ![International cuisine](https://images.trvl-media.com/lodging/4000000/4000000/3993500/3993419/0b8aba03.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Queretaro Querétaro - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-Rio-Queretaro.h5052260.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-Rio-Queretaro.h5052260.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.59295%2C-100.39498&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ex3LrarREuqdE5Zq8Rbw8bb572M=) Andador Matamoros 12, Centro Historico, Querétaro, QUE, 76000 #### What's nearby - Alameda Hidalgo Park - 15 min walk - 1.3 km - Josefa Ortiz de Domínguez Auditorium - 3 min drive - 2.3 km - Aqueduct of Santiago de Querétaro - 3 min drive - 2.3 km - Autonomous University of Querétaro - 3 min drive - 1.9 km - Corregidora Stadium - 4 min drive - 4.2 km #### Getting around - Queretaro Intl. Airport (QRO) - 40 min drive #### Restaurants - ‪Dolce Bisquet - ‬1 min walk - ‪Casa Martina - ‬2 min walk - ‪Maco Cafe - ‬1 min walk - ‪Black Juice & Coffe Lab - ‬1 min walk - ‪Mixtla - ‬2 min walk ## About this property ### Hotel Rio Queretaro Family-friendly hotel near Josefa Ortiz de Domínguez Auditorium Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Rio Queretaro. The on-site Mexican cuisine restaurant, Dos Patios, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center. You'll also enjoy perks such as: - Limo/town car service, full breakfast (surcharge), and bike rentals - Express check-out, express check-in, and babysitting (surcharge) - Free newspapers, a 24-hour front desk, and luggage storage - Guest reviews say great things about the helpful staff Room features All guestrooms are individually furnished, and boast comforts such as premium bedding and first-run movies, in addition to perks like pillow menus and laptop-compatible safes. Extra amenities include: - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Bathrooms with rainfall showers and designer toiletries - 28-inch LCD TVs with premium channels and first-run movies - Free infant beds, daily housekeeping, and desks ## Similar properties ![40-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/17000000/16330000/16324800/16324781/16aa3b58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Markee Hotel Boutique Downtown Querétaro - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 8.4 Very good 436 reviews CA $60 CA $72 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=16324781&PinnedHotelID=16324781&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/50000000/49180000/49175600/49175596/0ec2d35c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Amberes Downtown Querétaro - Parking included - 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Free WiFi - Laundry - Housekeeping - 24/7 front desk 8.4 Very good 70 reviews CA $40 CA $48 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=33244134&PinnedHotelID=33244134&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/4000000/3920000/3911200/3911114/48759ab9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Casa del Atrio Downtown Querétaro - Hot tub - Spa - Free WiFi - Air conditioning 9.6 Exceptional 466 reviews CA $118 CA $141 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=3911114&PinnedHotelID=3911114&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour offsite parking (MXN 180 per day) - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Casino shuttle (surcharge) - Shopping center shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service ### Food and drink - Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 125 to 150 for adults and MXN 80 to 100 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Dos Patios - El Rinconcito ### Things to do - Bicycle rentals ### Family friendly - Babysitting (surcharge) - In-room crib - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center ### Outdoors - In a regional park - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - Built in 2011 ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Towels provided ### Entertainment - 28-inch LCD TV with premium cable channels - First-run movies ### Food and drink - Free bottled water - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: noon Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 1 PM Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 350.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately MXN 125 to 150 for adults, and MXN 80 to 100 for children - Airport shuttle fee: MXN 1400 per person (one-way) - Airport shuttle fee per child: MXN 1400 (one-way) - Nearby parking fee: MXN 180 per day(1148 ft away; open 24 hours) - Rollaway bed fee: MXN 350.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Rio Queretaro Rio Queretaro ## Frequently asked questions ### Is Hotel Rio Queretaro pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Hotel Rio Queretaro? > Check-in start time: 3:00 PM; Check-in end time: noon. ### What time is check-out at Hotel Rio Queretaro? > Check-out is at 1 PM. ### Does Hotel Rio Queretaro provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 1400 per person applies. ### Where is Hotel Rio Queretaro located? > This family-friendly Querétaro hotel is located in the historical district, within 1 mi (2 km) of Teatro de la Ciudad and Aqueduct of Santiago de Querétaro. Museum of the Restoration of the Republic and Museum of the City are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Rio Queretaro Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 8.8 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 293 8 - Good 205 6 - Okay 51 4 - Poor 18 2 - Terrible 18 ### 10/10 Excellent #### Autumn Nov 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Hotel staff was very polite and rooms were great ##### Autumn Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Ernesto Jul 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is in a great location, very close to the center of the city, at a walking distance. Very clean and friendly staff. ##### Ernesto Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Mauro May 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to relax and walk around the beautiful Querétaro Centro. ##### Mauro Stayed 3 nights in May 2023 ### 10/10 Excellent #### Verified traveller Feb 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful time in Querétaro Fantastic location in Querétaro. The hotel was walking distance to all the main sights and there was a good selection of restaurants and coffee shops nearby. Will definitely stay here again. ##### Verified traveller Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### GILBERT Oct 14, 2023 Liked: Cleanliness, amenities, property conditions & facilities Jesus and all hotel personnel were great. ##### GILBERT Stayed 4 nights in Oct 2023 ### 8/10 Good #### Edgar Jul 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Huge room, quiet, clean, good food. Best value ##### Edgar Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Miguel Sep 27, 2022 Liked: Staff & service, amenities, property conditions & facilities It was close yet far enough from all the noise in other areas. ##### Miguel Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Adriana Mar 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are big and comfortable. Staff very nice. ##### Adriana Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Jacob Dec 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wow Loved the friendliness of the staff, the cleanliness, and the location! Close to coffee shops, restaurants, and museums. ##### Jacob Stayed 1 night in Dec 2023 ### 8/10 Good #### James Jan 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was fantastic. Very helpful with transportation planning Our room was a bit noisy late in the evening due to it’s location in the hotel Overall we had a great stay ##### James ### 10/10 Excellent #### Maria Oct 25, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great time at the hotel. The staff was amazing, accommodating and friendly. Even helped us plan transportation to nearby San Miguel. Hotel room was clean, and spacious. Hotel was conveniently located near the town square where we spent the day exploring and walking. ##### Maria Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Susanne Oct 19, 2023 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect ##### Susanne Stayed 9 nights in Oct 2023 ### 10/10 Excellent #### Beatrice Jun 30, 2022 #### Helpful The Rio Hotel is an amazing place to stay just a few steps from the main church’s and attractions. Rogelio, Itzel, Carolina were so helpful & friendly giving us directions, ##### Beatrice Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Christopher Aug 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Swift check-in & check-out. Friendly helpful front desk staff. Huge room with a/c and perfectly clean. Only negative would be how long it took to get hot water in the shower (in excess of 10 minutes!). Perfect location in the city center. Great places to eat, drink, tours to take. Safe area. Great value! ##### Christopher Stayed 2 nights in Aug 2023 ### 8/10 Good #### Armando Apr 18, 2023 Liked: Cleanliness, staff & service Location is perfect. Lots of historic sites are within walking distance. Rooms are simple, down to the minimum. There are no elevators and stairs are a bit narrow. Keep that in mind if you hace difficulty getting around. Staff is very professional and will assist you in any way they can. Rooms are clean every day. Nice place. ##### Armando Stayed 7 nights in Apr 2023 ### 8/10 Good #### José David Nazario Mariano Jul 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities sigan superandose ##### José David Nazario Mariano Stayed 1 night in Jul 2023 ### 8/10 Good #### Richard Jun 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Know what you booked The only problem we had was at check in when the room they gave us was not what we had paid for(the most expensive room listed). After pointing this out, they showed us two other rooms to pick from. The room and entire hotel was very clean and we had no other problems. ##### Richard Stayed 9 nights in May 2023 ### 10/10 Excellent #### Catherine Oct 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Had a wonderful stay at Rio Hoteles in Querétaro! Everyone was very nice, but particularly Alejandro & Ricardo. My room was clean. It is noisy in the evening and you can hear the bell churches but I really didn’t mind. Ricardo was my Uber driver and took me to all the magic Pueblos around. I even met his Mom, who made me a Calavera Catrina make-up. The Hotel is well located in the Centro and near a beautiful park. I now have a new family in Querétaro! ![](https://a.travel-assets.com/ugc/hotel-reviews/7B7EB5CD2EBC8A4BA0E222F0CC143791B9AACCEE1698154987374.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C0FEE4580409E91803B123845902F088DDA1046F1698155028577.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4C3208B17F904FE327EA56E4C3832C60D71DE8C11698155028440.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Catherine Stayed 10 nights in Oct 2023 ### 6/10 Okay #### Gerald Jun 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Updated property, nice furnishings, central location. Water pressure and delivery of hot water in the shower was not good. My room was clean, lobby was clean, and the common areas were clean. Noise was definitely a problem; situated on a busy andador full of bars and restaurants, busy loud restaurant and bar in hotel, close to churches where fireworks were exploding at all hours, and church bells ringing. Staff was friendly and accomodating. However, I will not stay here again. ##### Gerald Stayed 2 nights in Jun 2023 ### 6/10 Okay #### Alejandra Nov 5, 2023 Liked: Cleanliness Too noisy on the rooms of the first floor, no warm water, old rooms. I reserved a king room and upon arrival told us they didnt have any availability. ##### Alejandra Stayed 3 nights in Nov 2023 ### 8/10 Good #### Joyce Feb 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was very noisy with construction and a drunk smashing a bottle at 2:00am in front of door of one of my travelers. The desk did nothng about it. ##### Joyce Stayed 1 night in Feb 2023 ### 6/10 Okay #### Josefina Oct 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No hot water in the shower I let the water run about more than 5 minutes and nathing ##### Josefina Stayed 2 nights in Sep 2023 ### 4/10 Poor #### Angelica Aug 23, 2022 Liked: Cleanliness Disliked: Property conditions & facilities The room was fine but the toilet is broken and the air conditioner is not working properly and not internet we call and report but don’t fixed the problem ##### Angelica Stayed 4 nights in Aug 2022 ### 2/10 Terrible #### Jeff Aug 19, 2022 Disliked: Staff & service, amenities, property conditions & facilities This property is poorly managed. There was no hot water for our entire stay, not sure how they are meeting Covid cleaning protocols with no hot water. The restaurant was closed down by the government on our first night. The safe in the room didn’t work, was told it would be fixed on the Monday, left Thursday, still not working. Could be a decent hotel with some repairs and new management. The location was decent, the rooms were a good size, but this inconveniences and lies take away from the overall experience. ##### Jeff Stayed 7 nights in Aug 2022 ### 2/10 Terrible #### Verified traveller Mar 1, 2021 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities The Reciptionist lie to us about parking lit availability. We called before booking our night and when we arrived she told us the parking lot was closed and she didn’t seemed to car or help us resolve our situation. There was other issues and she was not helpful seemed to not care ##### Verified traveller Stayed 1 night in Feb 2021 ## Expedia's Latest Trends ### Hotels > [Club Wyndham Resort at Fairfield Glade](https://www.expedia.ca/Crossville-Hotels-Club-Wyndham-Resort-At-Fairfield-Glade.h983058.Hotel-Information) > > [Hard Rock Hotel New York](https://www.expedia.ca/New-York-Hotels-Hard-Rock-Hotel-New-York.h74799455.Hotel-Information) > > [MarriottHotelsResorts Hotels in Montego Bay](https://www.expedia.ca/Montego-Bay-Hotels-Marriott-Hotels-Resorts.0-0-d180106--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Hotel Tampa Riverwalk](https://www.expedia.ca/Tampa-Hotels-Hotel-Tampa-Riverwalk.h22354.Hotel-Information) > > [Hotels in Charlottetown](https://www.expedia.ca/Charlottetown-Hotels.d4136.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Mexico](https://www.expedia.ca/Destinations-In-Mexico-All-Inclusive-Hotel.0-0-d117-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Saint John (YSJ) to Boston (BOS)](https://www.expedia.ca/lp/flights/ysj/bos/saint-john-to-boston) > > [Flights from Toronto (YYZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyz/las/toronto-to-las-vegas) > > [Flights from Abbotsford (YXX) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yxx/cun/abbotsford-to-cancun) > > [Flights from Calgary (YYC) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/yyc/mex/calgary-to-mexico-city) > > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) > > [Flights from Toronto (YYZ) to London (YXU)](https://www.expedia.ca/lp/flights/yyz/yxu/toronto-to-london) > > [Flights from Detroit (DTW) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/dtw/phx/detroit-to-phoenix) > > [Flights from Frankfurt (FRA) to Calgary (YYC)](https://www.expedia.ca/lp/flights/fra/yyc/frankfurt-to-calgary) > > [Flights from New Brunswick (ZBF) to Dieppe (YQM)](https://www.expedia.ca/lp/flights/zbf/yqm/bathurst-to-moncton) > > [Flights from Beijing (PEK) to Calgary (YYC)](https://www.expedia.ca/lp/flights/pek/yyc/beijing-to-calgary) > > [Flights from Delta (DTA) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/dta/yeg/delta-to-edmonton) ### Cars > [Car rentals in Varadero](https://www.expedia.ca/Car-Rentals-In-Varadero.d3735.Car-Rental-Guide) ### Packages > [Chicago Museum of Science and Industry](https://www.expedia.ca/Chicago-Museum-Of-Science-And-Industry-Hyde-Park.d6064043.Vacation-Attraction) > > [Melrose Avenue](https://www.expedia.ca/Melrose-Avenue-Melrose.d6199915.Vacation-Attraction) > > [Quintana Roo Vacations](https://www.expedia.ca/Quintana-Roo.d11186.Destination-Travel-Guides) > > [Parthenon](https://www.expedia.ca/Parthenon-Athens-City-Centre.d6062013.Vacation-Attraction) ### General > [Visit San Miguel de Allende](https://www.expedia.ca/San-Miguel-De-Allende.dx9796) > > [Visit Monaco](https://www.expedia.ca/Monaco.dx6050648) > > [Visit Ribeira Grande](https://www.expedia.ca/Ribeira-Grande.dx6154906) > > [Visit Centre Island](https://www.expedia.ca/Centre-Island.dx6151332) > > [Visit Gurugram](https://www.expedia.ca/Gurugram.dx6084796)