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Get an overview of this hotel3.5-star hotel with free valet parking and fitness center


Situated in the historical district, this hotel is 1.7 mi (2.7 km) from Plaza del Parque Shopping Mall and 2.6 mi (4.1 km) from Santa Rosa de Viterbo Temple. Plaza Boulevares Shopping Mall and Cerro de Las Campanas National Park are also within 3 mi (5 km).

Hotel Features

Along with a fitness center, this smoke-free hotel has a rooftop terrace and a 24-hour business center. Free WiFi in public areas and free valet parking are also provided. Other amenities include conference rooms, dry cleaning, and laundry facilities.

Room Amenities

All 36 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and free local calls. Other amenities available to guests include free bottled water, laptop-compatible safes, and showers.

Hotel Amenities

Hotel Amenities

A computer station is located on site and high-speed wired and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and a meeting room. 3 meeting rooms are available. This business-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Onsite self parking and valet parking are complimentary.

Hotel Casa Cayala Business Class is a smoke-free property.

  • Rooftop terrace 
  • Total number of rooms - 36 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Computer station 
  • Laundry facilities 
  • One meeting room 
  • Multilingual staff 
  • Free valet parking 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • 24-hour business center 
  • Number of meeting rooms - 3 
  • Free self parking 
  • Smoke-free property 
  • Breakfast available (surcharge) 
  • Free WiFi 
  • Free wired high-speed Internet 


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking, Free valet parking

Room Amenities

  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Hair dryer (on request) 
  • Iron/ironing board 
  • Desk 
  • Flat-panel TV 
  • Dial-up Internet access (surcharge) 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Free wired high-speed Internet 

Where to Eat

Breakfast is available for a surcharge each morning.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at 11:30 AM

Check-in time starts at 3 PM


Check-out time is 1 PM

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway bed fee: MXN 250 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Casa Cayala
  • Casa Cayala Business Class
  • Casa Cayala Business Class Queretaro
  • Hotel Casa Cayala
  • Hotel Casa Cayala Business Class
  • Hotel Casa Cayala Business Class Queretaro

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