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Eichardt's Private Hotel

5.0 star property
Winter wonderland with a restaurant

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Eichardt's Private Hotel

The Penthouse | Private spa tub
Exterior
Lake View Suite
Lunch and dinner served, local cuisine
Executive lounge

Reviews

9.4 out of 10

Exceptional

Popular amenities

10 out of 10
Guests loved the amenities.
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Spa
    Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Gym
    Gym
The price is CA $655
CA $754 total
includes taxes & fees
Sep 29 - Sep 30
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Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Heritage Suite

Heritage Suite

Heritage Suite

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Kitchen
Minibar (some free items)
  • 747 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for The Penthouse

The Penthouse

The Penthouse

Highlights

Fireplace
Private outdoor spa tub
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Kitchen
Dishwasher
  • 2598 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Suite

Lake View Suite

Lake View Suite

Highlights

Fireplace
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Kitchen
Minibar (some free items)
Flat-screen TV
  • 753 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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Restaurant
Hilton Queenstown Resort & Spa
Pool
Hot tub
Spa
Free WiFi
8.6 out of 10, Excellent, (1003)
The price is CA $180
CA $207 total
includes taxes & fees
Oct 7 - Oct 8
Hilton Queenstown Resort & Spa

About the area

Map
2 Marine Parade, Queenstown, 9348

What's nearby

  • Skycity Queenstown Casino - 2 min walk
  • Queenstown Gardens - 3 min walk
  • TSS Earnslaw Steamship - 4 min walk
  • Kiwi and Birdlife Park - 7 min walk
  • Skyline Queenstown - 8 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Patagonia Chocolates - ‬2 min walk
  • ‪Cookie Time - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Grille by Eichardt's - ‬1 min walk

About this property

Eichardt's Private Hotel

Luxury lodge located in Queenstown City Centre
Located close to Skyline Queenstown, Eichardt's Private Hotel provides free full breakfast, dry cleaning/laundry services, and a bar. Skiers and snowboarders can spend time on the slopes at this lodge offering a ski shuttle and ski storage. Treat yourself to a Swedish massage or other spa services. The on-site local cuisine restaurant, Eichardts Bar, offers lunch and dinner. Enjoy the gym, as well as activities like boat tours. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking and valet parking
  • Limo/town car service, luggage storage, and outdoor furniture
  • Tour/ticket assistance, concierge services, and a front-desk safe
Room features
All guestrooms at Eichardt's Private Hotel include comforts such as fireplaces and premium bedding, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 43-inch flat-screen TVs with cable channels and DVD players
  • Kitchens, electric kettles, and heating

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Eichardts Bar
  • The Grille

Things to do

  • Boat tours
  • Gym
  • Helicopter/airplane tours
  • Private wine tours
  • Ski storage

Family friendly

  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • In-room kitchen
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • On a lake
  • Outdoor furniture

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1876
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchen
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 550.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: NZD 260 per room (one-way)
  • Rollaway bed fee: NZD 550.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Eichardt's
Eichardt's Hotel
Eichardt's Private
Eichardt's Private Hotel
Eichardt's Private Hotel Queenstown
Eichardt's Private Queenstown
Eichardts Private Queenstown
Eichardt's Private Hotel Lodge
Eichardt's Private Hotel Queenstown
Eichardt's Private Hotel Lodge Queenstown

Frequently asked questions

Is Eichardt's Private Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Eichardt's Private Hotel?

As of Sept 26, 2024, prices found for a 1-night stay for 2 adults at Eichardt's Private Hotel on Sept 29, 2024 start from CA $655.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Eichardt's Private Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Eichardt's Private Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Eichardt's Private Hotel?

Check-out is at 11 AM.

Does Eichardt's Private Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NZD 260 per room applies.

Where is Eichardt's Private Hotel located?

Located near the slopes, this Queenstown City Centre lodge is in the city center, within a 10-minute walk of Queenstown Beach and Skyline Queenstown, and close to winter sports such as cross-country skiing and skiing lessons. TSS Earnslaw Steamship and Lake Wakatipu are also within 5 minutes.

Eichardt's Private Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 54 out of 68 reviews" "
Rating 8 - Good. 9 out of 68 reviews" "
Rating 6 - Okay. 2 out of 68 reviews" "
Rating 4 - Poor. 2 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jay, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Accommodations!
Stayed 1 night in Nov 2023

10/10 Excellent

Kam

Stayed 1 night in Sep 2023

6/10 Okay

Jeffrey

Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Liv J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like tgat it was a small but still luxiourious. Very frindly staff that made you feel welcome the moment you set foot onside inside the front door.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Geraldine, Bay of Plenty

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and overall beautiful property.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Tim, New York, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view, well appointed rooms, friendly and accommodating staff
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good, we booked another night!
We stayed the night here to break up our camper van experience around the South Island. It was such a fantastic night stay, we booked another night! Beautiful hotel, excellent friendly service. Wonderful views! Would seek this hotel out again without a doubt.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Neil, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in superb central Queenstown location. Hotel facilities were superb and the staff we all delightful.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked the room decor and location. Didn't like the oonst, oonst bass beat of the nightclub directly outside the bedroom window.
Stayed 3 nights in Sep 2019

10/10 Excellent

Annie, Brisbane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eichardt's was delightful. The team were fabulous; they were welcoming and easy to deal with. It could only have been better if they managed to work out how to make it snow on request!! We look forward to visiting again soon.
Stayed 4 nights in Aug 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Elegance!
This hotel was amazing: the decor, amenities, location, staff, and added benefits made our stay in Queenstown!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and generally well appointed room . Unfortunately there was a strange plumbing odor which detracted . Also breakfast wait service was disengaged
Stayed 1 night in Feb 2019

6/10 Okay

Lori

Liked: Cleanliness, room comfort
Upon arrival at Eichardt's Private Hotel (the entrance and lobby were very hard to find!), we were greeted by a nice man we weren't sure was the concierge, guest manager, or bellman. After informing us that our car was parked in the wrong location, he grabbed a luggage cart and came out to unload our luggage which he proceeded to wheel down the street to our lakefront apartment. In hindsight, he may have suggested that we walk down together to view the room and that he would deliver the luggage later. He gave a thorough review of the room amenities but explained nothing about the property itself, restaurant hours, fitness options, etc. At one point during our stay the wrong car was brought to us when we requested ours. Overall, the staff seemed to not be coordinated and no one seemed in charge nor committed to excellent service befitting a property commanding that price. Also, our room was 'tired'. The grout in the bathroom was dirty (a good bleaching would help!), the rug in the living room was frayed, and the upholstery was worn. We also noticed a large boat at the dock with the hotel name on it. Was that a service or tour option we could have taken advantage of?
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, excellent location. Had a few difficulties with room which were resolved by the attentive staff. Only negative was the limited breakfast menu which had very few of the standard breakfast items (cereals, eggs, bacon, sausages).
Stayed 3 nights in Jan 2019

10/10 Excellent

damien, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent hotel with great service and food. Rooms were clean and very spacious with balcony and excellent breakfast and service
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing: Room without any windows!
Disappointing to be given a room that did not have any windows! A bit cheeky for a so-called 5 star hotel, as it felt quite claustrophobic. A mention of this at booking would have been appreciated. In addition, soundproofing was terrible - our room was next to a kitchen, and all sounds were clearly audible, from conversations, to the radio, pots and pans and more. We left feedback in the room on the hotel's feedback form as we were checking out very early and couldn't address it in person. No one has been in touch since. Shame to be let down by what should not have been offered as a room without warning. In contrast, staff and service are really great, and location is unrivalled. Overall, the feeling of the place is a bit like a B&B, rather than a hotel, it's main income source looks like the bar and restaurant.
Stayed 1 night in Dec 2018

10/10 Excellent

Sue

the hotel stay was superb. Luxurious suite of rooms, excellent food and great staff.
Stayed 2 nights in Nov 2018

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Address
2 Marine Parade, Queenstown
Location
Queenstown