COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Relais Charles Alexandre

Photo gallery for Relais Charles Alexandre

Featured Image
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

Overview of Relais Charles Alexandre

Relais Charles Alexandre

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
91 Grande Allée Est, Quebec, QC, G1R 2H5

Explore the area

  • Popular LocationBattlefields Park9 min walk
  • Popular LocationParliament Building13 min walk
  • Popular LocationQuebec City Convention Center13 min walk
  • AirportQuebec, QC (YQB-Jean Lesage Intl.)14 min drive

Choose dates to view prices

About this area

Quebec

Located in Quebec, Relais Charles Alexandre is in the city center. Old Port Quebec City and Citadelle of Quebec are notable landmarks, and travelers looking to shop may want to visit Quartier Petit Champlain and Laurier Quebec. Check out an event or a game at Videotron Centre, and consider making time for Aquarium du Québec, a top attraction not to be missed. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling.

What's nearby

  • Quebec Symphony Orchestra - 3 min walk
  • Quebec National Museum of Fine Arts - 5 min walk
  • Battlefields Park - 9 min walk
  • Parliament Building - 13 min walk
  • Quebec City Convention Center - 13 min walk

Getting around

  • Quebec Palace Station - 3 min drive
  • Jean Lesage International Airport (YQB) - 14 min drive

Restaurants

  • Graffiti — 3 min walk
  • Bistro B — 4 min walk
  • Café Krieghoff — 4 min walk
  • Le Cochon Dingue — 5 min walk
  • Bachir — 5 min walk

About this property

Relais Charles Alexandre

Quebec hotel in Centre-Ville, near Quebec City Town Hall
Along with self parking, this smoke-free hotel has express check-out and free newspapers. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite. All 23 rooms offer free WiFi, flat-screen TVs with cable channels, and free local calls. Other amenities available to guests include hair dryers, ironing boards, and desks.
Relais Charles Alexandre offers 23 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Quebec hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 15.00 per day)
  • Limited onsite parking

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • No elevators
  • Reception hall

Guest services

  • Front desk (limited hours)
  • Hair salon
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 10 and younger are not allowed at this property; All guests older than 10 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Property Registration Number 093155

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children 10 years old and younger are not permitted at this property

Property is also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Quebec
Relais Charles Alexandre Hotel Quebec

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 85 out of 176 reviews
5 - Excellent 48%
Rating 4 - Good. 72 out of 176 reviews
4 - Good 41%
Rating 3 - Okay. 16 out of 176 reviews
3 - Okay 9%
Rating 2 - Poor. 2 out of 176 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 176 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel property with great staff. The room was clean and well appointed. Staff was friendly.
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
loved the charm of the place disliked the artificial smell .. sweet smell but too much
Stayed 2 nights in Nov 2019

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy
The room is large and quaint. However, the floors squeak like crazy. I could hear everything above me and felt bad for the people below me. The parking is so tight that you might not be able to open your car doors, and there is construction (major huge long term) right next door plus the street out front is very noisy. The bathroom is cramped, neighborhood is great, however at least 15 minutes to tourist section of town (which probably has even worse parking, if any)
Stayed 3 nights in Oct 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained older property Old world charm bed and floor dquecked
Stayed 2 nights in Oct 2019

3/5 Okay

Disliked: Property conditions & facilities, room comfort
Could do better.
On the surface a very nice gentile hotel, but so many things were disappointing. We stayed in a “superior room”, which was nothing like the photos on the web site, and the smallest room we have had during our time in Canada, not enough drawers for clothes, no table or lamp on one side of the bed, room freezing on the first night, then unbearably hot after they turned on the heating, with no ventilation in the room. Threadbare small towels. Breakfasts reasonable, but croissants were burnt on two days and ran out on the other. Good location for visiting the old city, with a bus stop right outside the door. Parking was OK for us, but other guests had to shuffle cars. Staff were pleasant and helpful.
Stayed 3 nights in Oct 2019