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Reviews of Les Lofts St-Joseph - By Les Lofts Vieux-Quebec

4 out of 5
Les Lofts St-Joseph - By Les Lofts Vieux-Quebec
764 Rue Saint-Joseph Est, Québec City, QC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 669 out of 858 reviews" "
Rating 8 - Good. 142 out of 858 reviews" "
Rating 6 - Okay. 19 out of 858 reviews" "
Rating 4 - Poor. 17 out of 858 reviews" "
Rating 2 - Terrible. 11 out of 858 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous property. Spacious. Ultra clean. Great facilities. Conveniently located in the Main Street so easy to live with some delicious food places and restaurants nearby which meant we ate like heroes. Parking was problematic in the whole downtown area which is run down and crummy in sharp contrast to the undoubted beauty of the old Quebec City. Would thoroughly recommend Les Lofts as it’s got everything you need.
Stayed 3 nights in Mar 2024

10/10 Excellent

Wongsiri

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large 2 bedroom loft.
Stayed 1 night in Mar 2024
Response from Mylene Soucy - Front Office Director on Apr 11, 2024
Bonjour Kelly !Thank you for your fantastic review! We're thrilled to hear that you enjoyed our large 2-bedroom loft during your stay. Providing comfortable and spacious accommodations is a priority for us, and we're delighted that you found our loft to your liking.Your satisfaction is our utmost priority, and we're committed to ensuring that each guest has a memorable experience with us. If there's anything else we can do to enhance your future stays, please don't hesitate to reach out.We look forward to welcoming you back to Les Lofts Vieux-Québec in the near future!Best regards,Mylène SoucyFront Office DirectorLes Lofts Vieux-Québec

10/10 Excellent

Andrew

Stayed 3 nights in Feb 2024
Response from Joy C, Client Experience Manager on Feb 28, 2024
Bonjour Andrew, Thank you sharing a review. We are glad you enjoyed your stay!

8/10 Good

Daeman, Montreal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying at Lofts St. Joseph. The building and lofts are very nice and comfortable. It's very difficult to find parking, especially in the evening/night. The only other issue was that the internet barely worked at all. I had the tether my laptop to my cell just to browse the web.
Stayed 2 nights in Feb 2024
Response from Joy C, Client Expérience Manager on Feb 28, 2024
Bonjour Daemen, Thank you for taking the time to share your experience.We are glad to hear you enjoyed your stay at Les Lofts St-Joseph. We apologize for any wifi issues during you stay. Our director of operations has since checked on the matter. As for parking, we are always happy to provide a list of public parking suggestions near the lofts to ensure a seamless check-in process. We hope to have the pleasure of hosting you for a third time!

10/10 Excellent

XH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, 4 mins walk from grocery store Metro. Parking is available on the front street, but tricky to use.
Stayed 2 nights in Jan 2024
Response from Joy C, Client Experience Manager on Feb 21, 2024
Bonjour, We are thrilled you enjoyed your stay with us. Parking can also be reserved with us by request.We hope to host you again soon!

10/10 Excellent

Todd

Liked: Cleanliness, room comfort
Amazing loft, close to amenities. Clean & spacios
Stayed 4 nights in Jan 2024
Response from Joy C, Client Experience Manager on Feb 21, 2024
Bonjour Todd,Thank you for taking the time to share your experience. We are thrilled to hear you appreciated the loft.We hope to host you next time you are in Québec!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness
A remarkable oasis in the maelstrom of urban decay
This place was wonderful, on the inside of the property. The suite had everything you would need, from brand new appliances to comfortable beds. Great open concept made the space feel HUGE. Probably the best suite I've ever stayed in. Cons: LOTS of aggressive homeless people around. I went out for thai food 2 blocks away and ran into a legit bum fight between a psycho with 2 milk cartons full of something and 3 older bums using their stolen shopping cart as a battering ram. Ran into ANOTHER homeless guy a block away yelling at a brick column of a shuttered business thinking it was his dad or something. Finally, my wife got yelled at by a homeless guy in the alleyway where the Loft's designated parking space was. second con: hard to unload the car into the property as the street is one way, public parking in front of the door is by chance, and sketch people are eyeing you as you unload. Once inside though, the place feels like heaven. summary: GREAT lofts with everything you need, just a sketch location.
Stayed 2 nights in Jan 2024
Response from Joy C, Client Experience Manager on Feb 21, 2024
Bonjour Michael,We thank you for taking the time to share your experience. We are glad to hear you appreciated the design and amenities of the Lofts St-Joseph.We invite to explore one of our 22 other establishments next time you are in beautiful Québec City. Many of which are located in the Old Québec, steps away from all the must see attractions.

10/10 Excellent

Thais

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Our unit was so spacious and charming. Plenty of restaurants nearby and a breakfast place just next door. We had a little bit of a hard time getting an Uber but they dont seem to be very popular in Quebec as they are in Montreal. Would definitely stay here again.
Stayed 3 nights in Dec 2023
Response from Joy C, Client Experience Manager on Feb 21, 2024
Bonjour Thais,Thank you for taking the time to share your experience. We are thrilled to hear you had a pleasant stay with us.We hope to have the pleasure of hosting you again soon!

8/10 Good

Yasmin

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2023
Response from Joy C, Responsable Expérience Client on Feb 21, 2024
Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous. Nous vous remercions de nous avoir fait part de votre avis.À la prochaine!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
3 nights in Quebec City
The Loft was like home away from home for us… Everything we needed plus more. Highly recommended
Stayed 3 nights in Dec 2023
Response from LVQ on Jan 3, 2024
Hi John,Thank you for this great review.We are glad you felt like you were at home!Regards,

4/10 Poor

Michael

Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from A on Dec 30, 2023
Bonjour, Merci pour vos commentaires. Nous sommes ravis que vous ailliez apprécié votre séjour et prenons vos commentaires en considérations en tentant d'améliorer notre expérience client. Au plaisir de vous revoir dans l'un de nos 20 établissements dans la ville de Québec ! Ariane - L'équipe des Lofts

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from LVQ on Dec 28, 2023
Merci pour votre avis!

10/10 Excellent

Nathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from A on Dec 30, 2023
Bonjour, Merci pour vos commentaires. Nous sommes ravis que vous ailliez apprécié votre séjour et prenons vos commentaires en considérations en tentant d'améliorer notre expérience client. Au plaisir de vous revoir dans l'un de nos 20 établissements dans la ville de Québec ! Ariane - L'équipe des Lofts

8/10 Good

Alexis, Carignan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from A on Dec 30, 2023
Bonjour, Merci pour vos commentaires. Nous sommes ravis que vous ailliez apprécié votre séjour et prenons vos commentaires en considérations en tentant d'améliorer notre expérience client. Au plaisir de vous revoir dans l'un de nos 20 établissements dans la ville de Québec ! Ariane - L'équipe des Lofts

10/10 Excellent

Raymond marie

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything in this location. It's well located, the access is easy, the interior design is amazing, it's super quiet, clean, it's a house for the price of a hotel room.
Stayed 1 night in Nov 2023
Response from Lofts Vieux Québec on Nov 29, 2023
Dear Raymond Marie,Thank you for choosing to stay with us and for sharing your wonderful feedback. We're thrilled to hear that you loved everything about our location – from its convenient placement to the easy access, amazing interior design, quiet ambiance, and cleanliness. Providing a house-like experience for the price of a hotel room is exactly what we aim for, and we're delighted to have met your expectations.We look forward to welcoming you back for another fantastic stay in the future.Best regards,

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is excellent in size for 6 people. The place is very clean and nicely furnished with all the essentials you need. The only thing like in every city parking is out back of the condo. Lugging luggage and boxes of stuff from the car is a little inconvenient. I would recommend staying here plenty of nice restaurants in walking distance. The kids will like the built in bunk beds. The condo also provides Netflix that helps with kids as well.
Stayed 3 nights in Nov 2023
Response from Lofts Vieux Québec on Nov 29, 2023
Dear Dennis,Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your recommendation and are pleased to know that the kids enjoyed the built-in bunk beds and Netflix.We understand that parking can sometimes be a challenge in the city, and we appreciate your understanding.We hope to have the pleasure of hosting you and your family again in the future.Best regard

10/10 Excellent

Isabelle

Stayed 2 nights in Nov 2023
Response from A on Dec 30, 2023
Bonjour, Merci pour vos commentaires. Nous sommes ravis que vous ailliez apprécié votre séjour et prenons vos commentaires en considérations en tentant d'améliorer notre expérience client. Au plaisir de vous revoir dans l'un de nos 20 établissements dans la ville de Québec ! Ariane - L'équipe des Lofts

10/10 Excellent

Ann

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location and large appartement
Stayed 1 night in Nov 2023
Response from Lofts vieux Québec on Nov 29, 2023
Dear Ann,Thank you for taking the time to share your positive experience. We're thrilled to hear that you enjoyed our great location and spacious apartment. Your feedback is greatly appreciated.We look forward to welcoming you again on your future visits.Best regards,

10/10 Excellent

Philippe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lofts Vieux Quebec on Nov 24, 2023
Merci beaucoup, Philippe, pour votre évaluation parfaite ! Nous sommes ravis que vous ayez apprécié votre séjour chez Lofts Vieux Québec. C'est un plaisir de savoir que notre hébergement a répondu à vos attentes. Nous espérons vous accueillir à nouveau lors de votre prochaine visite à Québec. N'hésitez pas à nous faire part de vos préférences ou de toute suggestion pour rendre votre séjour encore plus agréable. À bientôt !

10/10 Excellent

mélanie

Stayed 1 night in Nov 2023
Response from Mylene Soucy - Directrice de la Réception on Dec 13, 2023
Bonjour! Merci Mélanie pour cette super note ! On espère pouvoir vous compter de nouveau parmi nous.Au plaisir!

6/10 Okay

Malek

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from LVQ on Nov 15, 2023
Bonjour Malek,Merci de nous avoir partagé votre avis!N'hésiter pas à nous écrire s'il y a des améliorations que vous pensez que nous pourrions faire.Merci

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Great property all around.
Stayed 1 night in Nov 2023
Response from LVQ on Nov 15, 2023
Hi Antonio,Thank you for this review. We appreciate it!We hope we'll see you again.

10/10 Excellent

Georgette

Stayed 5 nights in Oct 2023
Response from LVQ on Oct 28, 2023
Thank you!

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, room comfort
All good
Stayed 2 nights in Oct 2023
Response from Lofts Vieux-Québec on Oct 23, 2023
Dear guest,Thank you for your fantastic rating! We're delighted to hear that everything met your expectations and that you had a perfect stay. If you have any suggestions for improvement or if there's anything specific you enjoyed, please feel free to let us know. We appreciate your feedback and hope to welcome you back for another exceptional experience.Best regards,

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved our space, and very conveniently located! There is a soup kitchen around the corner, but had we not seen the line two morning, we wouldn’t have noticed.
Stayed 3 nights in Oct 2023
Response from Lofts Vieux-Québec on Oct 23, 2023
Dear guest,Thank you for your positive feedback! We're thrilled to hear that you loved the space and found the location convenient. We appreciate your note about the nearby soup kitchen, and we'll keep that in mind for future guests' awareness. We hope you had a wonderful time in the area, and we look forward to hosting you again.Best regards,

10/10 Excellent

Shielia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Immaculate. Liked layout. Restaurants close by. Convenient to shopping. Not far from Old Town. Would have been nice to have at least a hanging rack since there were no closets in the bedrooms. And coffee & creamer for 1 night as well as a roll of paper towels woukd have helped.
Stayed 1 night in Oct 2023
Response from Lofts Vieux-Québec on Oct 23, 2023
Dear guest,Thank you for your positive review and helpful suggestions. We're delighted to hear that you enjoyed the immaculate layout and the convenient location. We appreciate your feedback regarding the hanging rack and the provision of coffee, creamer, and paper towels. Your input is valuable, and we'll certainly consider these aspects for improvement. We hope to welcome you back for another pleasant stay.Best regards,

10/10 Excellent

Gukdo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from L'équipe LVQ on Oct 15, 2023
Merci Pour votre note!Pour continuer à offrir le bon séjour, pourriez-vous nous dire ce qui a rendu votre séjour agréable. Merci :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Good find!
Found this place after we had some trouble with our previous reservation in another app. Very happy with this find. Easy check in. Nice beautiful place. There was someone we could talk to when we had problems or questions. Good location in a quite nice part of town.
Stayed 1 night in Oct 2023
Response from The LVQ Team on Oct 12, 2023
Dear guest, thank you very much for visiting our lofts! We are happy that you appreciated our loft! We'll be happy to welcome you next time!

10/10 Excellent

Jingyi

Liked: Cleanliness, property conditions & facilities
Super spacious and clean. Highly recommended!
Stayed 1 night in Oct 2023
Response from The LVQ Team on Oct 12, 2023
Dear guest, thank you very much for visiting our lofts! We are happy that you appreciated our loft! We'll be happy to welcome you next time!

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from L'Équipe LVQ on Oct 12, 2023
Bonjour, Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre établissement! Nous vous remercions sincèrement d'avoir partagé votre expérience et serons ravis de vous recevoir de nouveau!

10/10 Excellent

Kai, Richmond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ever is good except the street nearby maybe need some caution
Stayed 2 nights in Sep 2023
Response from The LVQ Team on Oct 12, 2023
Dear guest, thank you very much for visiting our lofts! We are happy that you appreciated our loft! We'll be happy to welcome you next time!

10/10 Excellent

fnu

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from The LVQ Team on Sep 29, 2023
Hello,Thank you for your positive review. We're glad that you appreciate your stay in our establishment and we hope to see you again.

8/10 Good

Mary

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from The LVQ Team on Sep 29, 2023
Hello Mary,Thank you for your positive review. We're glad that you appreciate your stay in our establishment and we hope to see you again.

10/10 Excellent

Liana

Liked: Cleanliness, property conditions & facilities
Spacious apartment
Stayed 1 night in Sep 2023
Response from The LVQ Team on Sep 29, 2023
Hello Liana,Thank you for your positive review. We're glad that you appreciate your stay in our establishment and we hope to see you again.

8/10 Good

Yvonne

Travelled with group
Liked: Cleanliness, property conditions & facilities
We had a good stay at ‘Les Lofts St Joseph’. As we were with 4 of us, we were not afraid to walk around in this neighborhood, but there were a lot of homeless people openly using drugs, which can be unsettling.
Stayed 4 nights in Sep 2023
Response from LVQ on Sep 17, 2023
Hi Yvonne,Thank you for taking the time to write to us.We are happy to hear that you had a good stay.We take your comment seriously and will see what we can do about the situation.Thank you,

10/10 Excellent

Enio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from LVQ on Sep 16, 2023
Nous sommes ravis que vous ayez apprécié votre séjour!Merci beaucoup!

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice overall. Saw other reviews about issues with parking and inquired with Les Lofts months in advance for assurance. Was told all we had to do was provide a license plate 24 hrs in advance of our stay. Did that, and then received and email 1.5 hours later stating, “ Unfortunately, we no longer have a parking spot available for your stay.” There is no parking for this hotel. You have to find a place on the street, where someone may defecate under your vehicle, or leave their smoking paraphernalia on it (yes, this happened to us), or find an open garage (not nearby). A significant inconvenience for a family with 4 children. Hard to find extra towels - drawer under bathroom sink doesn’t look like a drawer, and our call/email regarding more towels wasn’t answered. Oven mitts were old and missing material inside (I burnt myself taking pizza out of the oven.). Otherwise, nice space for our large group, felt safe, was clean and quiet. Just enough provided for stay in terms of kitchen amenities, toiletries (barely), and linens.
Stayed 3 nights in Sep 2023
Response from LVQ Team on Sep 16, 2023
Dear guest, We are glad that you appreciated how well accommodated and situated our loft is. We are very sorry to hear about the inconveniences you had entering the loft. We thank you for your comment as it help us improve the quality of our service. Kindly, LVQ Team

2/10 Terrible

Peter

Stayed 1 night in Sep 2023
Response from LVQ Team on Sep 16, 2023
Hello, We are sorry to know that you have not much appreciated your stay with us. We thank you for your comment as it help us improve the quality of our service. We hope to see again. Kindly,

2/10 Terrible

JOOYOUNG

Stayed 1 night in Aug 2023
Response from LVQ Team on Sep 16, 2023
Hello, We are glad that you appreciated your stay with us. We thank you for your comment as it help us improve the quality of our service. We hope to see again. Kindly,

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 4 nights in Aug 2023
Response from LVQ Team on Sep 8, 2023
Hello Anthony,Thank you for your positive comment, we hope to see you again soon.

2/10 Terrible

Amir

Disliked: Cleanliness, property conditions & facilities
So dirty Airconditioning wasn't working Unsafe streets, parking was far..... Furniture was so old and in poor condition. Im not recommending this place 0/10
Response from Armand on Sep 1, 2023
We apologize for the negative experience you had during your stay. We take your feedback seriously and are sorry for the issues with cleanliness, air conditioning, safety, and furniture condition. Your concerns will be addressed to improve our services. Thank you for sharing your feedback.

4/10 Poor

kyungsoo, cedar park

Disliked: Cleanliness, property conditions & facilities
Utensils are old.
Stayed 1 night in Jul 2023
Response from LVQ Team on Sep 16, 2023
Hello, We thank you for your comment as it help us improve the quality of our service. We hope to see again. Kindly

4/10 Poor

Kexin

Stayed 1 night in Jul 2023
Response from LVQ Team on Sep 16, 2023
Hello, We are glad that you appreciated your stay with us. We thank you for your comment as it help us improve the quality of our service. We hope to see again. Kindly

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from L'Équipe LVQ on Jul 21, 2023
Bonjour Patrick, Nous vous remercions pour la note.

10/10 Excellent

Kasra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 3 nights in Jul 2023
Response from Team LVQ on Jul 21, 2023
Hi Kasra.Thank you!

2/10 Terrible

Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Checking in was a nightmare. I never received the codes nor the email re the checking instructions. So i had to do all that at the door by phone! And having no humans arou d to assist was a major flaw! As i write this review, I am sweating because the AC is not working and the temperature outside is a very humid 76 degrees!! I regret this selection snd i blame Expedia for misleading me!
Stayed 1 night in Jul 2023
Response from Team LVQ on Jul 21, 2023
Hi Ali,We are sorry about the inconveniences you had during your stay and will try to improve the situation.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Team LVQ on Jul 21, 2023
Hi, Thank you for the note!

8/10 Good

Alan

Travelled with family
Liked: Amenities, property conditions & facilities
It was an interesting area to stay in. There was plenty of room. Just one suggestion would be to add a second bathroom. Overall it was a nice stay.
Stayed 6 nights in Jun 2023
Response from Team LVQ on Jul 21, 2023
Hi Alan,We thank you and take note of your suggestion!

10/10 Excellent

Li

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect except the bedrooms is a bit hot in summer.
Response from Team LVQ on Jul 21, 2023
Thank you for your comment!