Ratings based on 1,030 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
90% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller

Posted 30-Sep-2015
Das Hotel ist absolut okay und die Stadt mittels Bus gut und direkt erreichbar. Tickets im Lebensmittelgeschäft mit der roten Eule kaufen da im Bus nur passend gezahlt werden. Deshalb dort kaufen. In der Stadt ist die Hop Off hop on Tour zu empfehlen.
3 out of 5
for Students
by A verified traveller

Quick unexpected overnight

Posted 29-Sep-2015
Pros: Location, fast check in, clean.
Cons: Run down rooms, little or no décor. Being on the 1st floor is loud and doesn't feel very secure. Various guests hanging out at back doors, open...
Location: Good access to Universite de Laval - right across from the football stadium, good proximity to major highways. Good amenities - coffee, food etc.
Everything was fine, not great the room was not attractive or inviting but it was a very good size, had a kitchenette and was clean. Make sure you say you want to stay on the second floor or higher. Too many exits that are not monitored and easily accessible...
5 out of 5
for Everyone
by A verified traveller from Toronto

nice hotel has excellent indoor swimming pool

Posted 28-Sep-2015
Pros: indoor swimming pool
very clean, excellent indoor swimming pool. small kitchen is very good
3 out of 5
by A verified traveller from Rivière-du-Loup,QC

Hôtel en rénovation Environnement extérieur

Posted 22-Sep-2015
Pros: L'acceuil, l'accès à la piscine-spa nordique
Cons: Changer les revêtements de planchers (corridor et chambre) et changer les climatiseurs trop bruyants.
Location: But du voyage : Rencontre d'un professionnel de la santé. J'ai profité des services offerts au périmètre de la chambre seulement.
Malgré le surclassement de ma réservation, la chambre était bruyante compte tenu du fait qu'elle donnait dur l'arrière de l'hôtel soit à proximité du débarcadère des autobus qui doivent reculer pour y accéder. Soit les "Bip! Bip! Bip!" tard en soirée.... Située le long d'un couloir passant au premier étage et près de la réception, cela ne répondait pas du tout à ma requête. Enfin, les plis du tapis étaient incommodants...compte tenu de leur emplacement et du coût de la chambre! Environnement de chantier de construction pas en ordre....
2 out of 5
by A verified traveller

Posted 21-Sep-2015
Our room was musty, had wet carpet near the bed, and noisy construction started at 7am right out our bedroom window. The pool and spa area was inviting and the restaurant was good. Fitness area was disappointing, not enough equipment, only 3 machines, and some of them were dysfunctional.
2 out of 5
by A verified traveller

Mixed feelings

Posted 17-Sep-2015
The room itself was all right, but we had two major problems. The first was that our toilet leaked. We called the desk four times about it and on the second night they moved us to another room. The second problem was that the wifi never worked. We tried from the lobby and both rooms and never got on. The hotel was also under construction.
2 out of 5
by A verified traveller from Maine

Not in the best area of town.

Posted 16-Sep-2015
Pros: Staff
Cons: Newer carpets, bathroom sinks/vanities; shower head nearly blew me to the back wall!
Location: Not far from three malls; safe walking area.
Staff were nice, but was disappointed in hotel itself. It is under renovations, so maybe in the future it will be a better hotel.
5 out of 5
for Everyone
by A verified traveller

Beautiful relaxation area

Posted 10-Sep-2015
Pros: It was cheap.
Cons: The outside presentation is atrocious.
Location: The mall was within a close proximity. As well, the falls were not a distanced trip in comparison to some other hotels within "the area."
The outside was a bit confusing, but upon going inside the hotel, I was not disappointed. The rooms were nice; the water pressure was fantastic; the relaxation area was beautiful (complete with pool, sweat rooms, hot tubs, and even a bed); the WiFi was rather rigidy in some areas, yet however, was available in some areas.
1 out of 5
by A verified traveller from NY

Never check in late, it will be a NIGHTMARE!

Posted 7-Sep-2015
Although the hotel is close to Old Quebec the experience staying in was terrible. The pictures shown in the website way better than the reality. The beds were not done propertly, bad odor, the sink was cracked. The money that we payed for two nights didn't reflect what we got. The staff was not very friendly.
4 out of 5
for Everyone
by A verified traveller from Gatineau, QC

Attentive and courteous staff

Posted 31-Aug-2015
Pros: Proximity to everything
Location: While I was there I visited the Quebec Aquarium, close by.
Very nice room, with Jacuzzi, with a view of the atrium and pool. Everything was very clean.