Ratings based on 1,590 Verified Reviews

3.6 out of 5
71% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Posted 15-May-2017
Cons: Do NOT stay in #254 (or vicinity) if you want a good sleep on weekend. Noisy bar downstairs; room shaking all night. NOT informed of this at check-in.
Great convenient location to the PEPS Center at Laval; Great pool area. Having Boston Pizza in lobby nice perk as well.
Comment from Hotel Management
25-Jun-2017 by NancySavard, Hotel Management
Thank you Daniel for your comments. We are happy to read that you liked the location of the hotel. But the other way, we are sorry for the room, the employee should inform the customer for the noise with the room. If you want to talk about it, you can reach the Room Division Manager, she will be glad to listen to you. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Apr-2017
Everything was perfect and as expected... except mattress were hard...
4 out of 5
by Juan

Good Spot!

Posted 18-Mar-2017 on Hotels
Good service, clean room, couldn't be happier
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Mar-2017 on Hotels
4 out of 5
by Jeffrey

This traveller left a rating score only Posted 16-Mar-2017 on Hotels
5 out of 5
by Kenny

This traveller left a rating score only Posted 13-Mar-2017 on Hotels
5 out of 5
by Jeffrey

This traveller left a rating score only Posted 12-Mar-2017 on Hotels
4 out of 5
Recommended
for Families
by A verified traveller from Ile Perrot

Really nice and convenients

Posted 12-Mar-2017
Pros: the commodity, the cleanliness and the ambiance
Cons: The guy at the reception had a bossy attitude but again it was so busy! Also I find 4pm a bit late for check in.
Location: Very close to stores, 10 min drive from downtown Quebec city and right in front of Laval University.
My stay was excellent the only downside was the fact that it was spring break and they were to many people but that is not the hotel fault. I loved the decor and the accommodation like the pool, spa, boston pizza on site... I would go back there for sure, the kids loved it.
4 out of 5
Recommended
for Everyone
by A verified traveller from Mississauga, ON

Affordable accommodations near to Laval University

Posted 11-Mar-2017
Pros: The staff and the price
Location: There isn't much in the area except the university and a few pubs
The staff is great; fully bilingual and very friendly. The accommodations are clean and the food at that Boston Pizza actually tastes good; not like other BPs where I've eaten. It's a short walk to Laval University, and affordable. There's a fridge so if you buy wine, beer, etc. at the store, you can relax in your room after a hard day at work. It's nice to hear the birds chirping by the indoor swimming pool. It's small but well landscaped.
3 out of 5
Recommended
for Everyone
by A verified traveller from NB, Canada

Good overall experience

Posted 9-Mar-2017
We stayed in for 3 nights. When we got there at 6h pm our room wasn't ready, but the staff was really nice, they kept our luggage while we went eating at the Boston Pizza (which was nice to have in the same building). The room was clean when we got there (although, I found a long hair in the bathtub behind the curtains, but it didn't bother me). Lots of "wear and tear" but that also didn't bother us. The cleaning of the room for the following mornings was a little deceiving. (They forgot to replace our towels and didnt clean the coffee machine nor left us more coffee and cream/sugar....) but the beds where made. My bed mattress felt a little "springy" but I slept well anyways. The pool was fun for the kids they really enjoyed it. (It is small, don't expect a large pool). The pool area is great, chairs and tables to hangout. There were clowns performing tricks and makeup/ balloons for kids.