Ratings based on 995 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
91% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Montreal

Convenient location - enjoyed the stay

Posted 25-Aug-2015
Pros: Room SPA/Pool area Adjoining Boston Pizza Parking Staff Price
Cons: Mattresses were not very comfortable. Outdoors/Entrance could use some refurbishing.
Location: 10-15 minutes from anywhere you want to go. Good location.
As they say, don't judge a book by it's cover. Traveled with 3 teenagers. Was a little concerned when driving up as the hotel looked old and run down. Seemed like a motel style. But lobby was nice, staff friendly, pool/spa area was genius. We lucked out with a big room, in the inside corridor (no door to outside), and the room appeared to be renovated. Very nice bathroom, extra table to sit at. Beds were not the most comfortable. We received a roll away bed for no extra charge. Wi-FI was not great in the rooms.. annoying to the teeanagers. Better in the lobby. Price = Quality. Convenient location to drive to Old Quebec, or to any highway.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Aug-2015
It was a great hotel. The staff were really friendly and helpful. We received a free upgrade when we arrived. It was close to Old Quebec, but not too close and Boston Pizza was connected to it. We had a great time.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hôtel universel a Quebec

Posted 15-Aug-2015
Pros: Situation
Nous avons des problèmes avec le climatiseur. Impossible d'avoir une température qui nous convenait. La réception a choisi de fermer l'appareil a partir d'en bas.
3 out of 5
by A verified traveller from Ontario

The 70's are calling

Posted 11-Aug-2015
Pros: The parking and the location on the outskirts of downtown.
Cons: The bathrooms, the common areas and the Internet availability.
Location: It is close to university of Laval and to the downtown core (old Quebec City). There is a McDonald's on the way to the highway which was very convient
There was convient parking. I had two rooms on the lower level where the WiFi did not work. The front desk staff implied it was a mistake I made in entering the password. It was not. It only worked in central areas. The rooms had beds without mattress liners. The bathrooms were beyond old. Old towel bar ends were still embedded in the tiles in the shower area. Both my son and I hit our heads on it. The grout is dirty and the fixtures were from the 1979's or earlier. For the price I would have expected a lot more. The sheets were clean but the towels were thread bare. I would definitely look for a different hotel in the future. I believe the appeal is the pool area but we returned from downtown Quebec City too late to use it. The hotel needs renovation and a better internet system that can be accessed from anywhere in the hotel and certainly your room.
4 out of 5
Recommended
for Families
by A verified traveller from モントリオール

リゾート気分を味わえました。

Posted 10-Aug-2015
Pros: プール、温泉、サウナ。 部屋、浴室の広さ、綺麗さ。
Cons: WiFiが自由に使えるとのことだったが、部屋は電波が悪くほとんど使いにくかった点。
Location: 観光地に近い一方で、大学前の閑静な住宅街にあり、すごしやすかったです。
観葉植物に囲まれたプール、温泉、サウナなどあり、リゾート気分を味わえました。 2歳の息子も大喜びでした。
4 out of 5
Recommended
for Everyone
by A verified traveller from Jalisco, Mexico

Nice hotel

Posted 6-Aug-2015
The hotel and rooms were great. The staff was very busy talking with friends, and we were ignored. I'm guessing it's because we're english speaking.
3 out of 5
Recommended
for Everyone
by A verified traveller from Waterloo,On. Canada

Short Drive to Quebec City & Laval University

Posted 5-Aug-2015
Pros: The staff was great. The atmosphere in the pool area was great.
Cons: The beds were older and we found it difficult to get comfortable. We also would have like to have the ac lower and the hotel was unable to accommodate
Location: This hotel was close to Laval University and minutes from downtown Quebec City
Staff was very helpful even when hotel was at capacity with the Canadian National Swim meet. Our room was clean. The only problems we had were the beds, they need to be replaced. It was difficult getting comfortable. The air conditioning worked but it was very hot and we would have preferred to have the ac lower and the hotel was unable to provide this. We also had issues getting on the internet in our room. We suspect the wireless band that hotel had wasn't sufficient to handle the load that was required with a full occupancy. We were able to use the one in the lobby that seemed to work well when we were able to get on it. The swimming pool was small but what it lacked in size it more than made up for in atmosphere. They had a nice hot tub and relaxing pool swings for reading. We would recommend this hotel for the budget minded traveler.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Aug-2015
Cons: Offrir le petit déjeuner. Celui du restaurant était très moyen.
Nous avons beaucoup apprécié le fait qu'il y ait un restaurant à même l'hôtel, vu que nous avions fait plusieurs heures de route. De plus, le fait que les serviettes de la piscine étaient fournies allégaient nos bagages. Et elles étaient toujours sèches. De plus, l'heure de départ à midi fut très appréciée, ce qui nous a permis de dormir plus longtemps et profiter de la piscine.
3 out of 5
Recommended
for Everyone
by A verified traveller from Saguenay

Bonne hotel

Posted 28-Jul-2015
Pros: la piscine et le spa
Cons: de légères rénovations serait de mise.
Location: idéal pour visiter la ville de Québec
satisfait de notre chambre pour ce que nous avions à faire
3 out of 5
Recommended
for Everyone
by A verified traveller from Cornwall

Ok, but needs a bit of a refresher!

Posted 25-Jul-2015
While we were skeptical of its location at first, it ended up being good for us. Travel to all locations on our agenda was easy. The hotel was nice, but the room looked a bit "tired". Carpets was very dirty, A/C unit was old and worked poorly and was very loud. Bathroom tiling needed some repairs. All in all we were happy. Not about to whine about cosmetic stuff. We'd go again!!