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Reviews of Hôtel & Suites Normandin Quebec

3 out of 5
Hôtel & Suites Normandin Quebec
4700, boulevard Pierre-Bertrand, Québec City, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1006 reviews" "
Rating 8 - Good. 307 out of 1006 reviews" "
Rating 6 - Okay. 58 out of 1006 reviews" "
Rating 4 - Poor. 12 out of 1006 reviews" "
Rating 2 - Terrible. 12 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daphnée

Stayed 1 night in Mar 2024

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Feb 19, 2024
Merci beaucoup pour cette superbe note. Au plaisir de vous revoir!

10/10 Excellent

Benoit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While a busy highway is nearby and the room was facing south, they've done an exceptional job with soundproofing and blinds: we slept as well as if we were in the countryside. Great food options in the immediate area in addition to the Normandin restaurants 50 steps to the south. Staff are friendly, prompt and attentive.
Stayed 2 nights in Dec 2023
Response from The Hôtel & Suites Normandin Québec team on Jan 11, 2024
Wow! Thank you so much for this review! We are very glad to read that you slept well. It will be a pleasure to welcome you back! Sincerely yours.

8/10 Good

Karan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Jan 11, 2024
Merci beaucoup pour cette superbe note. Au plaisir de vous accueillir de nouveau très bientôt!

10/10 Excellent

Valerie

Travelled with family
The room was clean and the bed was extremely comfortable.
Stayed 1 night in Dec 2023
Response from The Hôtel & Suites Normandin Québec team on Jan 3, 2024
Thank you so much for this nice review. It will be a pleasure to welcome you back. We wish you a happy new year!

8/10 Good

John Antony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Jan 3, 2024
Merci beaucoup pour cette superbe note. Au plaisir de vous accueillir de nouveau très bientôt!

10/10 Excellent

Oleksiy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Feb 16, 2024
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir très bientôt!

10/10 Excellent

Jean

Stayed 1 night in Dec 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Feb 16, 2024
Merci beaucoup pour cette excellente note. Au plaisir de vous accueillir de nouveau très bientôt!

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Dec 26, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir!

10/10 Excellent

Normand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normandin - Québec
Tout était correct, sauf le wifi qui n’entrait pas suffisamment fort et constant
Stayed 2 nights in Dec 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Dec 21, 2023
Merci beaucoup pour cette excellente note. Nous sommes sincèrement désolés d'apprendre que notre WiFi n'était pas à la hauteur de vos besoins. Nous sommes toutefois heureux de voir que tout le reste de votre séjour s'est bien déroulé. Au plaisir de vous revoir très bientôt!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quelques restaurants disponibles juste à côté de l'hôtel. Emplacement assez central dans Québec.
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Dec 21, 2023
Merci beaucoup pour cette superbe note. Au plaisir de vous revoir très bientôt!

10/10 Excellent

Pierre

Stayed 1 night in Nov 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Dec 4, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir très bientôt!

10/10 Excellent

Sarah

Stayed 1 night in Nov 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Dec 21, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir très bientôt!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Dec 4, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir très bientôt!

8/10 Good

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Dec 4, 2023
Merci beaucoup pour cette superbe note. Au plaisir de vous revoir très bientôt!

8/10 Good

Pascal

Stayed 1 night in Nov 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Dec 21, 2023
Merci beaucoup pour cette superbe note. Au plaisir de vous revoir très bientôt!

6/10 Okay

Sally Jo

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from La réception on Nov 11, 2023
Merci pour votre évaluation. Au plaisir de vous revoir très bientôt.

10/10 Excellent

Diana

Stayed 1 night in Oct 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Dec 4, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir très bientôt!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay just outside of downtown.
Stayed 2 nights in Oct 2023
Response from The Hôtel & Suites Normandin Québec team on Oct 30, 2023
Thank you so much for your nice review. We hope to welcome you back soon. Best regards.

6/10 Okay

Benoit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable bed everything else is not that great. Its old
Stayed 1 night in Oct 2023
Response from The Hôtel & Suites Normandin Québec team on Oct 20, 2023
We are really sorry that our hotel didn't meet your expectations. Sincerely yours.

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Bon hotel, propre et personnel sympathique
Stayed 1 night in Sep 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Oct 20, 2023
Merci beaucoup pour cette excellente note ainsi que pour vos commentaires. Au plaisir de vous revoir!

10/10 Excellent

Veasna

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to Dominic the clerk
Stayed 1 night in Oct 2023
Response from The Hôtel & Suites Normandin Québec team on Oct 20, 2023
Thank you so much for this perfect score! We shared it to Dominic!

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Oct 20, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir!

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and good breakfast for $10
Stayed 1 night in Sep 2023
Response from The Hôtel & Suites Normandin Québec team on Oct 20, 2023
Thank you so much for this nice review. It will be a pleasure to welcome you back.

8/10 Good

Debra-lee

Stayed 1 night in Sep 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Oct 30, 2023
Merci beaucoup pour cette superbe note. Au plaisir de vous revoir très bientôt!

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly.
Stayed 2 nights in Sep 2023
Response from The Hôtel & Suites Normandin Québec team on Oct 20, 2023
Thank you very much for your comments! We hope to welcome you back.

10/10 Excellent

Harshwinder singh

Stayed 1 night in Sep 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Québe on Oct 20, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir!

10/10 Excellent

ALEXANDER, Pointe-Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overnight stay was much more than adequate. Highly recommended for a longer stay.
Stayed 1 night in Sep 2023
Response from The Hôtel & Suites Normandin Québec team on Sep 27, 2023
Wow! Thank you so much for this great review. We hope to welcome you back. Best regards.

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Sep 27, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2023
Response from The Hôtel & Suites Normandin Québec team on Sep 27, 2023
Thank you very much for this nice review. We hope to welcome you back soon.

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Sep 27, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir!

8/10 Good

David

Stayed 1 night in Sep 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Oct 20, 2023
Merci beaucoup pour cette superbe note. Au plaisir de vous revoir!

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Oct 30, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir très bientôt!

10/10 Excellent

Victor

Travelled with family
Liked: Amenities
Nice place to stay
Stayed 1 night in Sep 2023
Response from The Hôtel & Suites Normandin Québec team on Sep 27, 2023
thank you so much for this perfect score. We hope to welcome you back.

4/10 Poor

TENZIN

Travelled with partner
Disliked: Staff & service, amenities
Not worth it. Also, the lady at the front desk gave us keys that didn't work. When it did, it opened to someone else's room. It was tiring going back and forth thrice.
Stayed 1 night in Sep 2023
Response from The Hôtel & Suites Normandin Québec team on Sep 27, 2023
We are sincerely sorry for the inconvenience caused. However, we hope that you enjoyed the comfort and cleanliness of your room. Sincerely yours.

6/10 Okay

Bruno

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Sep 27, 2023
Merci d'avoir évalué votre récent séjour chez nous. Au plaisir de vous revoir!

8/10 Good

Jingyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The location is excellent. Nice people. Wifi is good. Relatively clean.
Stayed 2 nights in Sep 2023
Response from The Hôtel & Suites Normandin Québec team on Sep 27, 2023
Thank you so much for this nice review. We hope to welcome you back soon.

10/10 Excellent

Denis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff
Stayed 1 night in Sep 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Sep 27, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir!

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Aug 28, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir!

8/10 Good

Gaetan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Aug 28, 2023
Merci beaucoup pour cette superbe note. Au plaisir de vous revoir très bientôt!

10/10 Excellent

V-TO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les commodités dans la chambre ainsi que l'accessibilité à tout sont très appréciables. De plus, une aire de restauration est disponible juste à la sortie de l'hôtel, offrant un vaste choix de restaurants. Par ailleurs, le stationnement extérieur est gratuit et il n'y a aucun problème pour se stationner.
Stayed 1 night in Aug 2023
Response from Dominic on Aug 24, 2023
Merci beaucoup d'avoir pris le temps de nous partager votre appréciation! Au plaisir de vous accueillir de nouveau ;-)

10/10 Excellent

Kim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adapted for kids.
Stayed 1 night in Aug 2023
Response from Dominic on Aug 17, 2023
Thank you very much for your comment!

10/10 Excellent

Chamberland

Stayed 1 night in Aug 2023
Response from Dominic on Aug 17, 2023
Merci pour votre évaluation!

10/10 Excellent

Imène

Stayed 1 night in Aug 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Aug 30, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir!

10/10 Excellent

via

Travelled with family
Liked: Amenities
Will be back definitely!
Stayed 2 nights in Aug 2023
Response from Dominic on Aug 12, 2023
Thank you! Always welcome!

8/10 Good

Kristine

Travelled with partner
Liked: Cleanliness, staff & service
H
Stayed 2 nights in Aug 2023
Response from Dominic on Aug 9, 2023
Merci pour votre appréciation!

10/10 Excellent

Max

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value hotel for the price.
I had a nice stay at the hotel. All the staff was very friendly and accommodating. The hotel was actually fully booked during my stay, but it didn’t feel crowded. The room was clean. The one qualm I have about the room is that the lights are super dim and have a very artificial feel. I would’ve definitely preferred brighter and warmer lights as opposed to the dim/blueish lighting in the room. Will also add that contrary to what hotels.com said, this hotel does accept American Express credit cards. There was a slight language barrier when I ask the person at the front day if they accept “AMEX” she didn’t know what I meant. The manager clarified that they do in fact accept AMEX.
Stayed 2 nights in Aug 2023
Response from Dominic on Aug 9, 2023
Thank you very much Max for your substantial comment about your stay in our Hotel. We appreciate a lot! Be sure that we will do our best to improve our services to ensure a warm welcome to our guests! Take care!

8/10 Good

Steven

Stayed 2 nights in Jul 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Aug 28, 2023
Merci beaucoup pour cette superbe note. Au plaisir de vous revoir!

10/10 Excellent

Mark

Stayed 1 night in Aug 2023
Response from Toute l'équipe de l'Hôtel & Suites Normandin Qc on Aug 28, 2023
Merci beaucoup pour cette excellente note. Au plaisir de vous revoir très bientôt!

10/10 Excellent

Chad, VAN BUREN

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, modern hotel conveniently located.
Stayed 1 night in Jul 2023
Response from Dominic on Jul 30, 2023
Thank you very much for your appreciation!