Family Room
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Reviews of Hôtel du Nord

3.5 out of 5
Hôtel du Nord
640, St-Vallier Ouest, Québec City, QC

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1216 reviews" "
Rating 8 - Good. 468 out of 1216 reviews" "
Rating 6 - Okay. 169 out of 1216 reviews" "
Rating 4 - Poor. 78 out of 1216 reviews" "
Rating 2 - Terrible. 70 out of 1216 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and friendly staff. The property isn't the newest or hippest but the vibe is lively.
Stayed 1 night in Apr 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Y

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy, and the staff were very nice and helpful. No complaints whatsoever.
Stayed 1 night in Apr 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Gilles

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Saeed ur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Got a room on ground floor. Breakfast was good
Stayed 2 nights in Apr 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the sound proof room. We slept well. The staff was very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Alexandre on Apr 15, 2024
Hi Jillian,Thank you so much for staying with us.Best regards,

8/10 Good

Jordis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, room was very clean and nice, no elevator, pool was a little chilly.
Stayed 3 nights in Apr 2024

8/10 Good

Esperanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. I will stay again in the future.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the desk were so so kind and helpful. The room was so beautiful and very clean. We definitely all enjoyed our stay.
Stayed 1 night in Apr 2024
Response from Alexandre on Apr 12, 2024
Dear Customer,Thank you for taking the time to leave us a great comment. Your opinion is very important to us, as we are always looking to improve and provide quality service to our customers. Once again, thank you for choosing the Hôtel du Nord. We hope to have the opportunity to welcome you again in the near future and offer you an even more remarkable experience.Looking forward,The Hôtel du Nord team

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the red and gray comfortable bed!
Stayed 1 night in Apr 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

kristina

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most unique places I’ve ever stayed. Amazing staff. Great value for money. I will stay there again.
Stayed 2 nights in Apr 2024
Response from Alexandre on Apr 11, 2024
Hi Terrence,Thank you for your excellent review. We look forward to welcoming you again to the Hôtel Du Nord!Best regards,

10/10 Excellent

Katherine

Travelled with group
Liked: Staff & service, property conditions & facilities
Staff were friendly, professional, and lovely.
Stayed 1 night in Apr 2024

8/10 Good

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and affordable
Stayed 1 night in Apr 2024
Response from Alexandre on Apr 11, 2024
Hi Abhishek,Thank you for staying with us.Best regards,

8/10 Good

Shruthishree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Nachiket

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Breakfast could have been more fulfilling.
Stayed 1 night in Mar 2024

6/10 Okay

Marcela

Travelled with family, Travelled with family and small children
Liked: Staff & service
Beds were nice, clean and comfortable. The rest of the room wasn't clean. The furniture is old and beat up. The building is old and needs TLC. Breakfast was simple but tasty. Staff is super nice. The price is right, I just wish is was cleaner.
Stayed 3 nights in Mar 2024

6/10 Okay

Annesophie

Travelled with family and small children
Place was good for sleeping spot. It had a pool wich was aokay. The "breakfast" was more like a snack. An apple , a muffin, a small Cheese and a juicebox. We took some free hotchocolate wich was nice and selfserve. Tbh go There if you need sleeping only and avoir bringing your child I felt like its supposed to be a superquiet place.
Stayed 1 night in Mar 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Internet didn’t over work on my sons system, has to use data, that’s my only complaint other then that was amazing! Second time there will be many more in the future when wrestling events come near, from Nova Scotia !
Stayed 2 nights in Mar 2024

10/10 Excellent

Jinsong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness
Stayed 1 night in Mar 2024

10/10 Excellent

Sylvie

Stayed 1 night in Mar 2024

10/10 Excellent

G.

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hidden gem in Quebec City.
Stayed 1 night in Mar 2024

10/10 Excellent

Huynh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jeroda

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it
Stayed 1 night in Mar 2024

8/10 Good

Dianalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Nura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mariany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

taeseong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff.. Friendly Clean area...Room and everything I'm recommand
Stayed 1 night in Mar 2024

6/10 Okay

Helene

Travelled with family
The parking was great. The beds were super comfy. We had a basement-like room which was clean and served the purpose just fine. The hotel itself was simply just "fine". Absolutely nothing special and located in the residential section of the city, so you have to drive or take a bus to the Old City. We struggled over-all in finding places to eat later in the evening.
Stayed 2 nights in Mar 2024

6/10 Okay

Yinghua

Travelled with family and small children
Liked: Amenities
I suggest better breakfast be offered.
Stayed 2 nights in Mar 2024

8/10 Good

Yunfei

Stayed 1 night in Mar 2024

6/10 Okay

Amy

Disliked: Amenities
The room I stayed in looked clean but there was a strange smell to it and I immediately developed allergies so I'm wondering if there was a mold or mildew issue. The hotel doesn't have an elevator so bringing stuff to the room was a bit of a hassle. Finally, the parking lot was located on a separate street from the hotel which also made bringing stuff in and leaving a bit of a hassle.
Stayed 1 night in Mar 2024

10/10 Excellent

Bin

Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of 4 for 4 nights. The pool was a big hit with the kids. There was ample parking. Breakfast included a muffin, fruit, cheese and juice in a brown bag each day which was a great take to your room or in the road option. The location was great if you have a vehicle but not suitable for walking to any attractions. However, it was central to Valcartier for the waterpark, tubing, the aquarium, mega Parc, Montmorency downtown Old Québec. The hotel was very clean and quiet. We made several dinners in the room with a well supplied kitchenette. There is grocery nearby. The staff were friendly and helpful. The coffee bar was a lovely addition. We would stay here again!
Stayed 4 nights in Mar 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Mar 2024

4/10 Poor

Genevieve

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nous avons eu une chambre sombre dans un sous-sol, presence de moisisure dans la sale de bain, propreté douteuse. Le dejeuner inclus etait ridicule, une pomme, un muffin , un minuscule fromage et un jus.
Stayed 1 night in Mar 2024

8/10 Good

Vilma

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

pankaj

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was organised and clean
Stayed 1 night in Feb 2024

6/10 Okay

Ahsan

Stayed 1 night in Feb 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
Enjoy it
Stayed 1 night in Feb 2024

10/10 Excellent

Marie-Claude

Stayed 3 nights in Feb 2024

8/10 Good

Harmun

Stayed 1 night in Feb 2024

10/10 Excellent

Dinarajan, Windsor

Stayed 1 night in Feb 2024

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our time at this facility
Stayed 3 nights in Feb 2024

10/10 Excellent

Jane, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Tarek

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean but extremely small we could barely fit our luggage, especially with a baby. Also no elevator and no help from staff to transport our luggage and stroller to the room which was on the second floor. Apart from that good location, close to old Quebec.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark, Hamilton

Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness
Stayed 1 night in Feb 2024