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Hotel Acadia

Photo gallery for Hotel Acadia

Property entrance
Superior Room, 2 Queen Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets
Junior Suite, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets
Premium bedding, iron/ironing board, free WiFi, bed sheets
Superior Room, 2 Queen Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Overview of Hotel Acadia

VIP Access

Hotel Acadia

3.0 star property

7.4/10 Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Parking available
  • Hot tub
Map
43 Rue Sainte-ursule, Québec City, QC, G1R4E4

Explore the area

  • Popular LocationChâteau Frontenac4 min walk
  • Popular LocationQuebec City Town Hall6 min walk
  • Popular LocationQuebec Cruise Terminal16 min walk
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Québec City

Hotel Acadia is located in Old Quebec, a neighborhood in Québec City, and is near a train station. Porte St. Louis and Seminaire du Quebec are local landmarks, and some of the area's activities can be experienced at Quebec Cruise Terminal and Port de Quebec. Looking to enjoy an event or a game while in town? See what's happening at Quebec City Convention Center or Agora Port de Quebec. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's location for the sightseeing.
Visit our Québec City travel guideOpens in a new window
Map

What's nearby

  • Porte St. Louis - 3 min walk
  • Château Frontenac - 4 min walk
  • Théâtre Capitole - 5 min walk
  • Quebec City Town Hall - 6 min walk
  • Quebec Cruise Terminal - 16 min walk

Getting around

  • Quebec Palace Station - 11 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • La Buche - 2 min walk
  • La Maison Smith - 5 min walk
  • Paillard - 5 min walk
  • L'Entrecôte Saint-Jean - 5 min walk
  • La Maison Smith: Smith Café - 6 min walk

About this property

Hotel Acadia

3-star hotel located in Old Quebec
A short walk from Château Frontenac, Hotel Acadia provides a terrace, a hot tub, and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), express check-out, and express check-in
  • A porter/bellhop, concierge services, and coffee/tea in the lobby
  • Luggage storage, a TV in the lobby, and a computer station
  • Guest reviews say good things about the overall value and location
Room features
All 55 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with cable channels
  • Coffee/tea makers and phones

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Spa tub

Guest services

  • Change of towels (on request)
  • Concierge services
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

Policies

Check-in

Check-in from 4 PM - 9:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
The check-in location differs from the property location; to check in, go to 43 rue Sainte-Ursule
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property has 3 buildings, guests have to go to the Main Pavillon for check-in.

Renovations and closures

This property is closed from December 21 2022 to December 21 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A car is recommended for transportation to and from this property

Property is also known as

Acadia Quebec
Hotel Acadia
Hotel Acadia Quebec
Hotel Acadia Quebec/Quebec City
Acadia Quebec City
Acadia Hotel Quebec City
Hotel Acadia Hotel
Hotel Acadia Québec City
Hotel Acadia Hotel Québec City

Frequently asked questions

Is Hotel Acadia pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Acadia?

Self parking is available for CAD 25 per night. Limited spots are available.

What time is check-in at Hotel Acadia?

Check-in is from 4 PM - 9:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Acadia?

Check-out is at 11 AM.

Where is Hotel Acadia located?

Located in Old Quebec, this hotel is within 1 mi (2 km) of Terrasse Dufferin Slides and Quebec Cruise Terminal. Morrin Centre and Ursulines de Quebec Museum are also within 5 minutes. Quebec Palace Station is 11 minutes by foot.

Can I cancel my reservation for free at Hotel Acadia and receive a full refund?

Yes, Hotel Acadia offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Acadia cancellation policy on our site for more details about any exclusions or requirements.

Hotel Acadia Reviews

Hotel Acadia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 279 out of 999 reviews" "
" "10 - Excellent 28%
Rating 8 - Good. 358 out of 999 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 187 out of 999 reviews" "
" "6 - Okay 19%
Rating 4 - Poor. 108 out of 999 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 67 out of 999 reviews" "
" "2 - Terrible 7%

7.6/10

Cleanliness

7.5/10

Staff & service

7.1/10

Amenities

7.1/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Quebec City. The Acadia hotel had been damaged due to a fire so they put us up in a nice hotel near Acadia. Great staff and accommodating.

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel Acadia burned 2wks before. Hotel was not able to contact us through Expedia but put us in another of their hotels. Clean, central and great fromt desk service.

10/10 Excellent

XIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building and peaceful environment! The place is close to every tourist attractions, you can arrive by walking.
Stayed 1 night in Dec 2022

2/10 Terrible

Mesbah

Stayed 1 night in Dec 2022

4/10 Poor

Raymond

Travelled with partner
Disliked: Staff & service, amenities
Where to begin on this poor experience. Over a week before our stay, the hotel Acadia had caught fire. We were not informed in advance that the hotel would be closed for renovations, only to get there to find the hotel boarded up. There were no notices on or around the hotel and only by chance did we speak with someone who advised us of the issue and that we should have been notified. We were sent to another hotel, Jardin du Gouverneur. Once there they informed us we had a room at yet another hotel, L'Ermitage, which we looked into and found it was a cheaper room than the one we had booked. When we raised this issue, the concierge advised we would get a credit for the difference (this has yet to be provided). As well, as part of the hotel stay we should have received a bottle of wine. This normally isn't a big deal however when the concierge made a point to go out of his way to advise it would come and it didn't, it shows a lack of faith in this establishment. The location is also supposed to have housekeeping as advertised which never came. For a three night stay we were provided with a half roll of toilet paper. Since there was nobody on site we were left to scrounge for our supplies. I would not recommend these three hotels.
Stayed 3 nights in Dec 2022

2/10 Terrible

Alice Lynda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like arriving to the hotel and seeing it dark and closed due to a fire 4 days before. No one notified us of this.

8/10 Good

Elke

Travelled with group
Liked: Cleanliness, room comfort
Executive suite was a house
Amazing deal staying in a 3 bedroom 2 1/2 bath plus sauna 2 story house with 4 people, right in the downtown area. Had some trouble with the TV's, but, who wants to watch TV anyway? We wanted to see Quebec. Great city! The owner/manager of Acadia was super friendly and very helpful; the staff not so much. Partly because of being new, or too busy, and some seem to not care. Overall, we had a great stay, and for a great price. We would have had to pay the same for 3 hotel rooms. This way, we had the whole house.
Stayed 4 nights in Oct 2022

10/10 Excellent

Ira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lovation. Lovely rooms great staff at frint desk- so pleasant and helpful

2/10 Terrible

Jaspreet

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had to leave the property after checking in within 1 hour. The property is very old and it was stinking inside. It was not a great Expereince at all. I had to book another hotel nearby to stay for the night and had to pay again.

10/10 Excellent

Giovanni

Stayed 2 nights in Oct 2022