Good view but....
Nice view from the hotel. We checked in (8:55 PM) at the end of August into two condos ( fitting 6 guests).
They gave us 2 rooms, one with an AC and the other one was without an AC and a terrible rotten smell!!
When I went down to the reception at 9:15 PM, they were closed (we were informed earlier). So I called there call- center and they did arrange another room through a supervisor who visits the location from time to time (no on call duty person for the area we are in!!).
After two hours we accidently closed the door while the keys are inside the room, so we were stuck! Again there is no one on call, so we had to wait for 45 minutes for the same guy to show up. When he showed up, he opened the room (we gave him a good tip), he was annoyed and said: "two times in the same night!!". It is his job, just imagine if we requested extra towels!!!
This place should not be considered a hotel and should not be listed under hotels. it should be listed under furnished condos!
Over all, staff were rude. Defiantly not going there again, ever!!
Comment from Hotel Management
30-Aug-2016 by Karine Rossetti, Hotel Management
we have read your message and we want to assure you that we have taken this comment very seriously. We wish to apologize for the experienced problems and be assured that corrections will be made so that a similar scenario could be repeated. We wish to tell you that this is a unique situation since our manager on duty was exceptionaly not present at that time. Please dont hesitate to join us if you wish to talk to the manager on duty.