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Château Fleur de Lys - L'HOTEL

Star Rating
3.5 out of 5
Photo gallery

Reviews

4.5 / 5Excellent
664 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Breakfast Available
  • Parking Available

Map

What's nearby

  • Popular Location
    Le Château Frontenac
    3 min walk
  • Popular Location
    Musee des Ursulines de Quebec
    3 min walk
  • Popular Location
    Musee d'Art Inuit Brousseau
    3 min walk
  • Airport
    Quebec, QC (YQB-Jean Lesage Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Guest room (private bathroom outside the room)

    Room Amenities

    • River view
    • Sleeps 2
    More details
  • Standard Room, 1 Double Bed

    Room Amenities

    • Sleeps 2
    More details
  • Thematic Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Suite Junior, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • Suite Florence A. White, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Suite Junior

    Room Amenities

    • Sleeps 2
    More details

About this area

Quebec

Located in Quebec's Old Quebec neighbourhood, Château Fleur de Lys - L'HOTEL is in the city centre and on a river. The area's natural beauty can be seen at Battlefields Park and Montmorency Falls, while Le Capitole and Old Port Quebec City are cultural highlights. Old Quebec Funicular and Aquarium du Québec are not to be missed.

Popular Location

What's nearby

  • Le Château Frontenac - 3 min walk
  • Musee des Ursulines de Quebec - 3 min walk
  • Musee d'Art Inuit Brousseau - 3 min walk
  • Terrasse Dufferin Slides - 4 min walk
  • Parks Canada's Dufferin Terrace - 6 min walk

Getting around

  • Quebec Palace Station - 14 min walk
  • Quebec, QC (YQB-Jean Lesage Intl.) - 16 min drive

About this property

Château Fleur de Lys - L'HOTEL

Riverside Quebec hotel in Old Quebec, walk to Quebec City Town Hall
This smoke-free hotel features a bar/lounge, self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services and tour/ticket assistance are on-site. All rooms are individually decorated and offer free WiFi and hairdryers. For a bit of entertainment, LED TVs come with cable channels, and guests will also find premium bedding and desks.
Château Fleur de Lys - L'HOTEL offers 16 forms of air-conditioned accommodation with a hairdryer and free toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. LED televisions come with cable channels. This Quebec hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: CAD 26 per night
Limited parking spaces

Food and drink

Continental breakfast available for a fee daily 8 AM–11 AM: CAD 13.5 for adults and CAD 13.50 for children
1 bar
Coffee/tea in a common area

Conveniences

No lifts

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Tour/ticket assistance

Languages spoken

English
French
German
Spanish

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Premium bedding

Bathroom

Free toiletries
Hairdryer

Entertainment

TV channels
LED TV

More

Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)

Policies

Check-in

Check-in between 3 PM - 9:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

  • The front desk is open daily from 7 AM - 9:30 PM. <br />To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: CAD 13.5 for adults and CAD 13.50 for children (approximately)
  • Self-parking fee: CAD 26 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Alcohol is not served or permitted at this property.
4.5

Excellent

5 - Excellent
397
4 - Good
216
3 - Okay
39
2 - Mediocre
9
1 - Poor
3
4.7
Cleanliness
4.7
Service and Staff
4.3
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice , cozy hotel with some mix of modern decor, antique rooms with modern bathrooms ( best combo ), nice breakfast ( a bit of everything, excellent croissants) was in wonderful settings. I knew ahead of time that noise ( you can hear neighbours) will be an issue, but it was a very easy trade-off for great location. We had small beautifully decorated room which was more than enough for 2 people, and which even had seating area. Loved our stay, and would recommend.

Stayed 2 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Superb location! A lovely old mansion; the rooms all have different and creative decor, so it’s definitely not the run-of-the-mill place to stay. A friendly and accommodating staff! The only thing that could be a problem for some is no elevator for rooms located on the second floor.

Stayed 1 night in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

We enjoyed our stay at this hotel. I would recommend this hotel. However I would not recommend this property to anyone with mobility issues, as there are stairs into the building and rooms on the 2nd & 3rd floor. There are not a lot of amenities, as this is a small hotel. If that’s a requirement for someone, they might want to consider a larger hotel. The rooms are nice and very clean. My only wish is that they provided a Keurig coffee maker in the rooms. It would have been nice to have a fresh coffee when you wanted and not have to get dressed to access the coffee down on the first floor in the mornings. It’s a great location where you can walk to everything in Old Quebec City. My husband and I walked between 8-10 km/day while we were there.

Stayed 3 nights in Oct. 2019

3/5

  • Disliked: Staff & service

The location of this property cannot be beat. You are situated in a very quiet part of the upper city, but VERY close to major landmarks such as the chateau Frontenac and the funicular. The bed was reasonably comfortable. Parking is available but expensive. However, the rooms are VERY small. And don't you dare say so when you complete an Expedia check-in survey, because the staff will accost you about your feedback. We checked in, and I did the quick feedback survey, and was shocked when we returned to the property after a long day of wandering the city, and one of the members of their staff approached me and DEMANDED that I explain why I had indicted that my first impression was "ok." I stated that the room was small, and that the bathroom was very tiny (the sink was OUTSIDE the bathroom in the room, that is how tiny the bathroom is in room 34), and she berated me that the room dimensions are all listed online. I found this to be very rude and unprofessional. Furthermore, when we arrived, they changed our room number right in front of us, we were supposed to be in 18 (first floor, presumably a larger room), and reegated us to the third floor into allegedy an equal room. We paid more for a "theme" room. But there is no "theme" in room 34. This is an economy hotel that masquerades as a "boutique" establishment. We were overall satisfied with the visit, but the visit we had did not match the visit we had booked online.

Stayed 2 nights in Oct. 2019

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