10/10 Excellent
Anna
Travelled with partner
Jun 3, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience we will never forget. Everything about our stay was absolutely perfect– the pure joy of being treated as very valuable guests where every detail was carefully chosen, where the customers’ satisfaction is the pinnacle of the service. Located in the quiet street 5 minutes’ walk to the most charming Petit-Champlain and surrounded by beautiful cobblestones streets with abundance of art galleries, restaurants and antique shops. Old Port and the St. Lawrence River are also few minutes away. Rooms are spacious, with most comfortable beds; the toiletries are of the highest quality, bathrobes and sleepers, coffee and tea, even an umbrella. The service crew stops by every evening to replenish the cold icy water. There is a very cozy lobby where are coffee and tea are always available. Adorable outside patio leads to the hotel parking. There is no restaurant on the premises, but they offer a delicious small breakfast. Fantastic Front Desk team. Every single person we had a pleasure to interact with was extremely professional, genially interested in our comfort and satisfaction. Anne, Marianne, Alberto (apologies that I couldn’t remember all the names ) - these lovely courteous men and women gave us invaluable advices, suggested great restaurants, made reservations and overall just were there to assure that we were really happy with our stay. . Thank you everybody at the Hotel Le Germain for the unforgettable superb service.
Anna
Stayed 4 nights in May 2024