Daily buffet breakfast (EUR 9.50 per person)
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Reviews of B&B Hotel Quarto d'Altino

3 out of 5
B&B Hotel Quarto d'Altino
Via Giovanni Pascoli 1, Quarto d'Altino, VE

Reviews

8.4

Very good

Rating 10 - Excellent. 127 out of 331 reviews" "
Rating 8 - Good. 138 out of 331 reviews" "
Rating 6 - Okay. 46 out of 331 reviews" "
Rating 4 - Poor. 14 out of 331 reviews" "
Rating 2 - Terrible. 6 out of 331 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Halide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was much much further out than I anticipted.. 50 euro for a taxi... the name makes it seem as though its close to airport... Elena and Vassar both great front desk hosts. Beds hard...
Stayed 1 night in Feb 2020
Response from FRONT DESK on Feb 21, 2020
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but ok neighborhood
The hotel is tucked away near the industrial area and when you are going to the property from Venice you have to go through dark and absconded roads. The hotel is well maintained and staff is super friendly. The cleaning staff however keeps their cleaning cart in the middle of the room hallway whole day so you are not able to move luggage. There was no one cleaning but the cart just sit there all day.
Stayed 1 night in Dec 2019
Response from FRONT DESK on Jan 2, 2020
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Concerning hotel’s location, we are quite surprise from your comment, as hotel address is pretty clear on the website and it is easily reachable by train within 20/25 minutes. We apology for the inconvenient occurred to you regarding the cleaning cart although if you would have informed the reception desk we would be able to take immediate action to sort out the problem. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff

10/10 Excellent

Adiel, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from FRONT DESK on Nov 6, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff

8/10 Good

Marly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free shuttle service from airport, great location after a long flight for a night or two. thank you
Stayed 2 nights in Oct 2019
Response from Hotel Staff on Oct 23, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
average hotel in appearance, nothing special to write home about. room conditions were junk! room was clean but it was an emergency stay for 1 nights for 2 adults 2 kids in 1 room with 2 double beds, sofa bed was fine the other bed was broken or cracked as you could not move without waking up EVERYONE in the room, worst creaking ever. Also a fairly noisy hotel, you can hear people upstairs with chairs squeaking on the ground, toilets flushing, talking and every room door slams. unimpressed.
Stayed 1 night in Oct 2019
Response from FRONT DESK on Oct 21, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, We would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We apology for the inconvenient occurred to you regarding the sofa bed, although if you would have informed the reception desk we would be able to take immediate action to sort out the problem We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely Hotel Staff

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Staff were really good and the air conditioner wasn’t working well as i couldn’t reduce the temperature.It was so hot in there
Stayed 1 night in Oct 2019
Response from FRONT DESK on Oct 21, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

10/10 Excellent

Sean, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a bit further away. However, the great staff and overall condition/cleanliness was superb.
Stayed 1 night in Oct 2019
Response from FRONT OFFICE on Oct 15, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Hotel Staff on Oct 13, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Front Desk on Oct 2, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
Nothing. There was no quick access to transportation and the staff were not very helpful
Stayed 6 nights in Sep 2019
Response from Hotel Staff on Sep 23, 2019
Dear Guest, Thank you for taking time to send us your comments. We have to say we are quite surprised about your words, as the kindness and the great attitude of our staff has been recognized multiple times, as a matter of fact. Infact these became lately the main characteristic of our hotel. However, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Hotel Staff

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Hotel Staff on Oct 13, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with this hotel from beginning till the end of our stay. Good price, great service, very friendly and supportive team. Clean rooms and nice breakfast to start the day off.Their shuttle service is very good for someone without a car for airport pick up and drop off. There are different little shops around the place and it is walkable to train station. Many thanks!
Stayed 1 night in Aug 2019
Response from FRONT DESK on Aug 28, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019
Response from FRONT DESK on Aug 28, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff

8/10 Good

Anna

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from FRONT OFFICE on Aug 20, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff

8/10 Good

Traveler, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20 min from airport Comfortable rooms Good night's rest Decent customer service but the lady at breakfast service could have been more polite Breakfast was excellent with a nice variety Had good air conditioning
Stayed 1 night in Jul 2019
Response from FRONT OFFICE on Aug 4, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Front Office

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
€36 for airport shuttle. Website states its free? Shuttle was 30 minutes late for our return to airport and reception staff were not interested in my concern about getting to airport on time. Pity as this ended a good break on a stessful note.
Stayed 7 nights in Jul 2019

8/10 Good

bpslp, Central FL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room. Good temperature control. I liked that they offered a cup of tea/coffee in room. We only stayed for less than 8 hours, but I highly recommend their airport shuttle, although you do have to pay. It is convenient and less expensive than a taxi; however the times are fairly strict so you need to allow for that in your schedule.
Stayed 1 night in Jun 2019
Response from Front Office on Jul 13, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Front Office

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were restaurants close by and interesting things to see while walking around.
Stayed 1 night in Jun 2019
Response from FRONT OFFICE on Aug 20, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from FRONT OFFICE on Jun 29, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from BEATRICE on Jun 21, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Front office

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Front Office on Jun 14, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only there a few hours to rest before an early flight but staff and room were great. And a free shuttle to airport.
Stayed 1 night in May 2019
Response from Hotel staff on May 28, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only problem was we had to walk from the train station to the hotel in the rain. The hotel did have optional shuttle service from our cruise ship to the hotel but since we wanted to stay in Venice for the day, the train was our best option. It would be nice if they also offered a shuttle service from the train station. They did provide shuttle service to the airport the next day which was awesome. Overall a very nice place.
Stayed 1 night in May 2019
Response from hotel staff on May 28, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Hotel staff on May 28, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. We appreciate your loyalty to our brand. Best regards

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Hotel staff on May 28, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. We appreciate your loyalty to our brand. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to the aeroport very convenient, good breakfast, room clean
Stayed 3 nights in May 2019
Response from hotel staff on May 28, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Close to train station Away from airport Airport shuttle free to Marco Polo but not to Treviso. Friendly staffs
Stayed 2 nights in Apr 2019
Response from Front Office on May 3, 2019
"Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards"

10/10 Excellent

Surain, England

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs evening staff who was at the arrival is friendly and provided all relevant information to travel in Venice, also restaurant staff was treated us very well with respect, particularly a young gentleman at the breakfast who was on the 9th and 10th April. He reserved a table for us as soon as he see us asking our preference. It was a pleasant stay.
Stayed 3 nights in Apr 2019
Response from Front Office on Apr 16, 2019
Dear Mr Surain, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff members super friendly and helpful. Clean hotel. Would definitely recommend this hotel
Stayed 1 night in Mar 2019
Response from Front Office on Apr 14, 2019
"Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards"

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Front Office on Apr 14, 2019
"Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards"

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
personnel was kind and helpful. location great. Cleanliness.
Stayed 1 night in Feb 2019
Response from Front Office on Mar 2, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

6/10 Okay

Christie

Liked: Cleanliness, staff & service
Quite Friendly staff Comfortable Walking distance from train station Supermarket very convenient But every time you go to restaurant there is a service charge which is norms on EU country
Stayed 7 nights in Feb 2019
Response from Front Office on Mar 2, 2019
Dear Christie, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and quiet. The bathroom was large. The beds were comfy.
Stayed 1 night in Feb 2019
Response from Front Office on Mar 2, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

8/10 Good

Lidija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money,very good location with a car
Stayed 1 night in Feb 2019
Response from Front Office on Feb 27, 2019
Dear Mrs Lidija, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Front Office on Feb 27, 2019
Dear Mrs Deborah, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
מלון 2*
מלון מיושן, מקלחת לא מטופלת היה שבר באגנית
Stayed 1 night in Jan 2019
Response from Front Office on Feb 9, 2019
"Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards"

8/10 Good

Lou Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Good Stay
Good hotel, very nice buffet breakfast. The staff was wonderful, very helpful. The hotel is quiet far from the center of venice, almost 40 minutes walking and train ride.
Stayed 4 nights in Jan 2019
Response from Front Office on Feb 11, 2019
Dear Lou, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The restaurant that was listed on the website is not open.
Stayed 1 night in Jan 2019
Response from Front Office on Feb 25, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly hotel
The hotel is great! Very comfortable and great service! The staffs were super very kind and thoughtful! It’s a brilliant hotel! The breakfast was great as well! We really enjoyed to stay there! Looking forward to stay there again.
Stayed 2 nights in Jan 2019
Response from Front Office on Feb 11, 2019
Dear Thais Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
it's a good hotel if you need to sleep one night near Venice airport. I would go back if necessary.
Stayed 1 night in Jan 2019
Response from Front Office on Feb 11, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018
Response from Front Office on Feb 27, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2018
Response from Front Office on Feb 27, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Front Office on Feb 27, 2019
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

10/10 Excellent

Stars, trieste, it

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quick stop to sleep the night before boarding the plane. Place was quiet and easy to fall asleep. Cozy bed, pillows were not the flat pancakes as other hotels I’ve been to in Italy. I would stay next time I have an early flight.
Stayed 1 night in Dec 2018
Response from Front Office on Jan 4, 2019
Dear Stars, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property is about 15 minutes from the airport and a perfectly adequate choice if you need somewhere to stay before or after a flight. The hotel is nice, breakfast was good for 4 euro. However, I'm extremely disappointed with the shuttle service. I chose this hotel because of the complimentary airport shuttle. Our flight landed at 8:30 pm but the shuttle schedule had a big gap in evening airport pickup times. The last one before we landed was at 7:55 pm and the next one wasn't until 11:05 pm. I messaged the hotel to make arrangements and asked if there was a way to get the shuttle around 8:45 instead and they said we could wait for the 11:05 shuttle. Obviously we didn't want to sit at the airport for 2 hours, so we took a taxi to the hotel which cost us 43 euro - almost as much as we paid for the hotel! I was extremely unhappy, but we had just spent 2 weeks traveling all over Spain, Germany and Italy and I was too exhausted to argue. Just beware that the airport shuttle is complimentary, but the schedule is not flexible.
Stayed 1 night in Dec 2018
Response from Front Office on Dec 29, 2018
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 Excellent

Bob, US

Liked: Staff & service
We did not stay at this hotel, we were moved to a different hotel due to the accommodations we booked were not available. The staff was very nice.
Stayed 1 night in Dec 2018
Response from Front Office on Dec 27, 2018
Dear Bob Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards

8/10 Good

Sonny, Jacksonville

Liked: Staff & service, room comfort
Place in the same room of previous stay. I wonder why. Still too warm with no fan available. Interested in dining at their restaurant or room service but close for the season.
Stayed 1 night in Nov 2018
Response from Front Office on Nov 17, 2018
Dear Sonny, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards