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Reviews of Royal Plaza Hotel

4.5 out of 5
Royal Plaza Hotel
193 Prince Edward Road West, Mong Kok, Kowloon

Reviews

8.8

Excellent

Rating 10 - Excellent. 1091 out of 2036 reviews" "
Rating 8 - Good. 695 out of 2036 reviews" "
Rating 6 - Okay. 135 out of 2036 reviews" "
Rating 4 - Poor. 59 out of 2036 reviews" "
Rating 2 - Terrible. 56 out of 2036 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nhuyen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and nice hotel. Great location and friendly staff.
Stayed 2 nights in Apr 2024

8/10 Good

Sui Ting

Travelled with partner
Liked: Cleanliness
I like that there's a shopping mall attached and the east rail.
Stayed 7 nights in Apr 2024

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very walkable
Stayed 3 nights in Apr 2024

10/10 Excellent

Stella

Travelled with family
Liked: Amenities
Love the staff over there! Everything is so convenient! Will book again!
Stayed 8 nights in Apr 2024
Response from e-Business Executive on Apr 22, 2024
Dear StellaMany thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon, and please do not hesitate to let me know if I can be of any assistance with your future stays.Warm regardsWilliam ChanGeneral Manager

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from e-Business Executive on Apr 22, 2024
Dear FrancisThank you for posting a review of your stay at Royal Plaza Hotel. Please come visit us again, and we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 Excellent

JOE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is connected to a large shopping mall as well as the MTR station so it was very convenient to find dining options and getting around HK.
Stayed 4 nights in Mar 2024
Response from e-Business Executive on Apr 19, 2024
Dear JOE Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.We all look forward to welcoming you back in the not too distant future.Warm regardsWilliam ChanGeneral Manager

8/10 Good

GUO LING

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from e-Business Executive on Apr 19, 2024
Dear GUO LING Thank you for posting a review of your stay at Royal Plaza Hotel. Please come visit us again, and we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 Excellent

Waiman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 8 nights in Apr 2024
Response from e-Business Executive on Apr 18, 2024
Dear Waiman,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Thank you for highly recommending our hotel and we all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from e-Business Executive on Apr 18, 2024
Dear Holly,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

Yuk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from e-Business Executive on Apr 18, 2024
Dear Yuk,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

Huw

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a family. Convenient and great location. Great pool and filtered tap water and little fridge were really helpful. Would definitely go again if/when staying in Hong Kong.
Stayed 11 nights in Apr 2024
Response from e-Business Executive on Apr 15, 2024
Dear Huw,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location for all of Hong Kong.
Stayed 11 nights in Apr 2024
Response from e-Business Executive on Apr 15, 2024
Dear Michael,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Thank you for highly recommending our hotel and we all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

Han Wei

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from e-Business Executive on Apr 16, 2024
Dear Han Wei,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Kind regardsWilliam ChanGeneral Manager

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to have a mall entrance run right into the hotel. The place was nice and quite honestly worth every penny.
Stayed 3 nights in Apr 2024
Response from e-Business Executive on Apr 15, 2024
Dear Mark,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 Excellent

Fabrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just fantastic, prime location, you can walk to Jordan in 30 minutes!, a massive shopping mall at the door, and great facilities, swimming pool, jacuzzi, sauna and steam room included! The staff is so helpful and they let us check out at 12 pm at no extra cost! Highly recommended.
Stayed 14 nights in Mar 2024
Response from e-Business Executive on Apr 15, 2024
Dear Fabrice,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Kind regardsWilliam ChanGeneral Manager

8/10 Good

Siow Chiang

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room floor carpets are old need to be replaced.
Stayed 6 nights in Apr 2024
Response from e-Business Executive on Apr 12, 2024
Dear Siow Chiang,Thank you for taking the time to write a review of your stay with us.We are deeply concerned that in some areas we had fallen short of your expectation. I have taken this opportunity to share your comment with the team so that we can look into this, as we continuously endeavour to provide excellent service and facilities for our guests.Thank you once again for sharing your experience, and we look forward to welcoming you back for another enjoyable stay.Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

Philip Glyn, St Albans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is connected to mtr east line via the moko shopping centre. This makes it easy to move around, north or south. Street markets are 10 min walk away. Very quite inside room, except air con, but get used to that.
Stayed 8 nights in Apr 2024
Response from e-Business Executive on Apr 11, 2024
Dear Philip Glyn,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

STEVE

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from e-Business Executive on Apr 11, 2024
Dear Steve,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024
Response from e-Business Executive on Apr 10, 2024
Dear Greg,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

8/10 Good

Roger, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Mar 2024
Response from e-Business Executive on Apr 8, 2024
Dear Roger,Thank you very much for taking the time to write such positive comments about Royal Plaza Hotel. We are delighted to know you enjoyed your time with us in Hong Kong. We look forward to welcoming you back to Royal Plaza Hotel very soon. Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

Weng Kuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always happy staying with Royal plaza hotel. Love the huge mall below and train is just minutes walk away.
Stayed 4 nights in Mar 2024
Response from e-Business Executive on Apr 12, 2024
Dear Weng Kuan,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Thank you for highly recommending our hotel and we all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

Yih Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024
Response from e-Business Executive on Apr 5, 2024
Dear Yih Sian,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

8/10 Good

Yuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great & convenient location. The room is spacious for 3 people.
Stayed 3 nights in Mar 2024
Response from e-Business Executive on Apr 3, 2024
Dear Yuk,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

8/10 Good

Wai Leng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil. All is good
Stayed 3 nights in Mar 2024
Response from e-Business Executive on Apr 3, 2024
Dear Wai Leng,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 Excellent

Jomar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from e-Business Executive on Apr 5, 2024
Dear Jomar,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

8/10 Good

Caidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am happy about the quality of the hotel and the convenience of having a shopping centre connected to the hotel
Stayed 5 nights in Mar 2024
Response from e-Business Executive on Apr 3, 2024
Dear Caidi,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.We all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

8/10 Good

canna

Travelled with group
Liked: Cleanliness, property conditions & facilities
This is the fourth time i stay in this hotel! Overall I am very satisfied until this time I do have one complaint about the rude concierge staffs. When asked to make/suggestion for transportation to airport he has his attitude when replying my question! Not happy with it!
Stayed 3 nights in Mar 2024
Response from e-Business Executive on Apr 3, 2024
Dear Canna,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience.Please accept my sincere apologies for your unsatisfactory stay experience that our service could not meet your expectations. Please rest assured that this is not our usual service standard and it has been brought to the attention of the relevant departments to ensure this service behavior does not re-occur.Thank you for your valuable feedback. We do hope you will revisit us again to allow us to provide you with a much more enjoyable experience.Best regardsWilliam ChanGeneral Manager

8/10 Good

Cuong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff.
Stayed 5 nights in Mar 2024
Response from e-Business Executive on Apr 3, 2024
Dear Cuong,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with our guest service. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

8/10 Good

Helena, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Can’t charge expenses to room made this not an ideal place to stay for business. Inexperienced front desk staff, all rest of the hotel staffs are friendly and somewhat helpful. Not an ideal place for those haven’t experienced Hong Kong culture before. Fantastic and good value stay for families on holiday with friends or relatives living in HK
Stayed 13 nights in Mar 2024
Response from e-Business Executive on Mar 28, 2024
Dear Helena,Thank you very much for taking the time to write such positive comments about Royal Plaza Hotel. We are delighted to know you enjoyed your time with us in Hong Kong. We look forward to welcoming you back to Royal Plaza Hotel very soon. Please do not hesitate to contact me the next time you are planning on coming to Hong Kong, so I can assist you with your reservations.Yours sincerelyWilliam ChanGeneral Manager

8/10 Good

Jenny Mei Han

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very convenient to any places in Hong Kong or going to mainland China. Good food near by the hotel.
Stayed 9 nights in Feb 2024
Response from e-Business Executive on Mar 28, 2024
Dear Sir/Madam,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.We all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

8/10 Good

Sui Ting

Travelled with partner
Liked: Cleanliness
Good space compare to other hotels of the same price range. I stayed many times. Some rooms are better than others. Expect small issues. The shower head might spin when in use.
Stayed 5 nights in Mar 2024
Response from e-Business Executive on Mar 25, 2024
Dear Sui Ting,Thank you very much for taking the time to write such positive comments about Royal Plaza Hotel. We are delighted to know you enjoyed your time with us in Hong Kong. We look forward to welcoming you back to Royal Plaza Hotel very soon. Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

Patrick Graham, Daly City

Liked: Amenities
It's a great hotel in a great location. MoKo Mall is connected to it and just down the escalators there are the Ladies Market, the Flower Market and tons of shops and restaurants.
Stayed 10 nights in Mar 2024
Response from e-Business Executive on Mar 25, 2024
Dear Patrick Graham,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Thank you for highly recommending our hotel and we all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location as it’s connected to Moko mall and the MTR! We love the family room as it has an excellent view of the city and it is clean with a modern look. There’s a swimming pool and jacuzzi with a family changing room with shower facility. A pity the jacuzzi was closed while we were there.
Stayed 4 nights in Mar 2024
Response from e-Business Executive on Mar 28, 2024
Dear Natalie,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Kind regardsWilliam ChanGeneral Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service needs to be improved
Stayed 4 nights in Mar 2024
Response from e-Business Executive on Mar 22, 2024
Dear Daniel,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

Wai Kuan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are polite and courteous and easy to deal with. Hotel room was spacious and clean. Will definitely come back again!
Stayed 5 nights in Mar 2024
Response from e-Business Executive on Mar 20, 2024
Dear Wai Kuan,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Kind regardsWilliam ChanGeneral Manager

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient.
Stayed 9 nights in Mar 2024
Response from e-Business Executive on Mar 20, 2024
Dear Charles,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.We all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

8/10 Good

Chin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed this hotel on 12 Mar for 1 night. I have complained the bed was too soft and bouncy. I have requested a firm bed on 14 Mar after I return from Macau. To my surprise, the hotel has arranged to place a wooden plank on the bed instead, oh my god, this hard bed not firm, anyway has it removed. The hotel has renovated and upgraded the exterior should also invest to new bed and toiletries. Overall the hotel is good, the staff was helpful and friendly. The hotel has responded to my request and need. Will come back again to stay here
Stayed 2 nights in Mar 2024
Response from e-Business Executive on Mar 18, 2024
Dear Chin,Thank you very much for your wonderful review of your time at Royal Plaza Hotel. We really appreciate hearing guests’ feedback and are thrilled you enjoyed your stay with us. We hope you will be back at Royal Plaza Hotel in Hong Kong in the not so distant future.Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

RUEY FANG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel never spoilt me with my visit . Love the spacious room n the strategic location
Stayed 2 nights in Mar 2024
Response from e-Business Executive on Mar 18, 2024
Dear Ruey Fang,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

8/10 Good

Chin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good in this hotel. Location, cleanliness, polite and helpful staff. Many Hong Kong hotel don’t have big room for family, this hotel have 2 queen bed rooms. The only downsize is the bed, too soft for me.
Stayed 1 night in Mar 2024
Response from e-Business Executive on Mar 18, 2024
Dear Chin,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

Lee Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from e-Business Executive on Mar 18, 2024
Dear Lee Hoon,Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of Royal Plaza Hotel. Please come visit us again, we look forward to welcoming you soon.Kind regardsWilliam ChanGeneral Manager

10/10 Excellent

BINGYU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from e-Business Executive on Mar 15, 2024
Dear Bingyu,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 Excellent

Jocelyn

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All their staff are very efficient at every single touch point. The replies were fast. Staff put in effort to make our stay as convenient and comfortable. We are a group of friends travelling with 2 toddlers, and the staff helped us to clean the room fast.
Stayed 5 nights in Mar 2024
Response from e-Business Executive on Mar 14, 2024
Dear Jocelyn,Many thanks for your positive and fabulous review. I am truly grateful for your encouraging comments. I will share your kind words with the entire team, as it is certainly the best motivation for us to improve every day in the future. I look forward to welcoming you again soon!Kind regardsWilliam ChanGeneral Manager

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoughtfully designed and spacious room; great location with easy access to train station which has trains going to Lok Ma Chau and Lo Wu, border entries to China; connected to MOMO mall which has many restaurants and shops;
Stayed 1 night in Mar 2024
Response from e-Business Executive on Mar 14, 2024
Dear Mary,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

8/10 Good

kenice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Visited last year the swimming pool was in maintenance. This yr visit again also in maintenance.
Stayed 4 nights in Mar 2024
Response from e-Business Executive on Mar 14, 2024
Dear Kenice,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

8/10 Good

Har May

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and close to train station. Good location.
Stayed 4 nights in Mar 2024
Response from e-Business Executive on Mar 14, 2024
Dear Har May,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

Siau Peng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is collocated with the MOKO shopping mall, MTR (Monk Kok East) station & bus terminal. It makes it super convenient to travel to other places. Also the MOKO shopping mall is fairly big with quite a few good fashion retail shops as well as many cafes & restaurants. It is the best hotel, in terms of convenience, that I have stayed. Room is also spacious, clean and well layout. Will come back again if I am visiting HK again.
Stayed 4 nights in Mar 2024
Response from e-Business Executive on Mar 11, 2024
Dear Siau Peng,Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were satisfied with the guest room. We look forward to welcoming you to Royal Plaza Hotel again in the near future.Yours sincerelyWilliam ChanGeneral Manager

4/10 Poor

Dotan

Stayed 1 night in Mar 2024
Response from e-Business Executive on Mar 28, 2024
Dear Dotan,Thanks for your comments on your recent stay at Royal Plaza Hotel. We are sorry with the disappointing experiences you had during your stay in Hong Kong. Please feel free to let me know if I can be of any assistance. Thank you again for choosing our hotel and we all look forward to the opportunity to redeem ourselves and provide you with a much more enjoyable experience.Best regardsWilliam ChanGeneral Manager

10/10 Excellent

Lily

Stayed 1 night in Mar 2024
Response from e-Business Executive on Mar 28, 2024
Dear Lily,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

10/10 Excellent

Chee Wee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station and bus station is connected with property. Shopping Mall, Supermarket, Cinema and F&B outlets all within the property. Excellent location that is of walking distance to Mongkok ladies market.
Response from e-Business Executive on Mar 7, 2024
Dear Chee Wee,Thank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Thank you for highly recommending our hotel and we all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanGeneral Manager

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 21 nights in Jan 2024
Response from e-Business Executive on Mar 7, 2024
Dear Ryan,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager