Standard Double Queen

Reviews of Eagle Ridge Inn

2 out of 5
Eagle Ridge Inn
1552 Welcome Center Drive, Building A, Le Claire, IA

Reviews

8.4

Very good

Rating 10 - Excellent. 312 out of 733 reviews" "
Rating 8 - Good. 301 out of 733 reviews" "
Rating 6 - Okay. 80 out of 733 reviews" "
Rating 4 - Poor. 25 out of 733 reviews" "
Rating 2 - Terrible. 15 out of 733 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Merissa on Feb 28, 2024
Thank you for reviewing your stay at Eagle Ridge Inn. We appreciate the feedback.

8/10 Good

Sandy

Stayed 2 nights in Jan 2024
Response from Merissa on Feb 28, 2024
Thank you for reviewing your stay at Eagle Ridge Inn. We appreciate the feedback.

6/10 Okay

Mark

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Merissa on Feb 28, 2024
Thank you for reviewing your stay at Eagle Ridge Inn. We appreciate the feedback.

6/10 Okay

Crystal

Liked: Cleanliness
Disliked: Staff & service
The room was not what i saw in pictures of the Inn.
Stayed 2 nights in Dec 2023
Response from Merissa on Jan 23, 2024
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Your feedback is important to us.

8/10 Good

John

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Dec 2023
Response from Merissa on Jan 23, 2024
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Your feedback is important to us. We hope to see you again soon!

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife loved the recliner chair haha
Stayed 1 night in Dec 2023
Response from Merissa on Jan 2, 2024
Thank you for taking the time to review your stay at Eagle Ridge Inn. Your feedback is important to us. We hope to see you again soon!

8/10 Good

Lisa

Stayed 1 night in Dec 2023
Response from Merissa on Jan 2, 2024
Thank you for taking the time to review your stay at Eagle Ridge Inn. Your feedback is important to us. We hope to see you again soon!

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet night, comfortable bed, chair
Pet fee: $10, pay on arrival Check in at Comfort Inn, bed was great, quiet night. Only issue is it feels weird that the building is unlocked with no front desk.
Stayed 1 night in Nov 2023
Response from Merissa on Jan 2, 2024
Thank you for taking the time to review your stay at Eagle Ridge Inn. Your feedback is important to us. We are going to be renovating and making some changes in the near future. We hope to see you again soon!

10/10 Excellent

Mary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room we had. Was very easy & convenient to take out dog out regularly.
Stayed 11 nights in Nov 2023
Response from Merissa on Jan 2, 2024
Thank you for taking the time to review your stay at Eagle Ridge Inn. Your feedback is important to us. We hope to see you again soon!

10/10 Excellent

Sarah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable rooms and pet friendly.
Stayed 1 night in Nov 2023
Response from Merissa on Jan 2, 2024
Thank you for taking the time to review your stay at Eagle Ridge Inn. Your feedback is important to us. We hope to see you again soon!

8/10 Good

Jamie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Merissa on Nov 22, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Your feedback is important to us. We hope to see you again soon.

10/10 Excellent

Kerry, Cloyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was difficult to find the hotel. The address sent us to a residential area. Driving around we noted a new address connected to an existing hotel. We had to check in at this other hotel and drive back to our room. Very awkward. For breakfast we had to walk to the other hotel to have breakfast.
Stayed 1 night in Oct 2023
Response from Merissa on Nov 6, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. I understand your confusion while staying at a dual-brand hotel. We are renovating this winter and will be finished Spring 2024. Please visit us again soon!

6/10 Okay

Ellen

Disliked: Staff & service
I like this location when I'm traveling across country twice a year. Have been staying here for years. However, it isn't improving and could use some attention. Plus, having to go to another location to check in instead of at the location i am staying is inconvenient. Plus I had to ask for a luggage cart as there wasn't one there. Guessing they are cutting down on staff which isn't good.
Stayed 1 night in Oct 2023
Response from Merissa on Nov 6, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. I understand your confusion while staying at a dual-brand hotel. We are renovating this winter and will be finished Spring 2024. Please visit us again soon!

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Merissa on Nov 6, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Please visit us again soon!

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service
The first night we stayed we had a mattress pad instead of a blanket
Stayed 1 night in Oct 2023
Response from Merissa on Nov 6, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Your feedback is important to us. Please visit us again soon!

8/10 Good

Julie K

Stayed 1 night in Oct 2023
Response from Merissa on Nov 22, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Your feedback is important to us. We hope to see you again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Claire October 14, 2023
This hotel is simply weird, being operated out of the next-door Comfort Inn. It felt like we were being seated at the kids' table. The room was large and in good condition.
Stayed 1 night in Oct 2023
Response from Merissa on Nov 6, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. I understand your confusion while staying at a dual-brand hotel. We are renovating this winter and will be finished Spring 2024. Please visit us again soon!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Merissa on Nov 6, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. We sincerely appreciate and value your feedback. Please visit us again soon!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Merissa on Nov 6, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. We sincerely appreciate and value your feedback. Please visit us again soon!

10/10 Excellent

James

Stayed 1 night in Sep 2023
Response from Merissa on Nov 6, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. We sincerely appreciate and value your feedback. Please visit us again soon!

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eagle Ridge
The hotel is in transition from old owner to new one it seemed unfinished. In spite of that the room was roomy and clean the bed was very comfortable and the staff was friendly. We would recommend this hotel to any budget minded traveler's.
Stayed 1 night in Sep 2023
Response from Merissa on Sep 28, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.

6/10 Okay

Rich

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was not very well marked, as it was joined with aComfort Inn. Check in was done at that entrance. Just kind of confusing. The entry door closest to our room was covered in bugs and spiderwebs. And our room was very stuffy. Was thankful for some febreeze that was packed. Beds were comfortable though!!
Stayed 1 night in Sep 2023
Response from Merissa on Nov 6, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. I understand your confusion while staying at a dual-brand hotel. We are renovating this winter and will be finished Spring 2024. Please visit us again soon!

8/10 Good

Robert W

Stayed 1 night in Sep 2023
Response from Merissa on Nov 6, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. We sincerely appreciate and value your feedback. Please visit us again soon!

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Merissa on Sep 28, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.

8/10 Good

Cheryl

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Merissa on Sep 28, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.

8/10 Good

Thomas

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Merissa on Sep 28, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.

8/10 Good

Pam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property seemed to be a little bit in transition from a new purchase. Checking in and continental breakfast served at the Quality Inn "next door" but it really wasn't that inconvenient. The room had a slight musty smell to it when we walked in but it was clean and pleasant. Strange 'duct tape' covering the top right corner of the large area photograph/headboards, but we found they were covering up the logo of the former hotel ownership (maybe during the transition to something new). The one suggestion would be to secure the entrance to the building for entrance with a key card. It was accessible to anyone and no one monitoring the entrance from the former check-in desk. As it was located 'around the corner' and away from the main traffic area, it would have felt a little safer.
Stayed 1 night in Sep 2023
Response from Merissa on Sep 28, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. I would like to assure you full transitional renovations are on the way and the door lock will be repaired very soon.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Merissa on Sep 28, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.

8/10 Good

Michael A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Merissa on Sep 28, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.

10/10 Excellent

Anne

Stayed 1 night in Aug 2023
Response from Merissa on Sep 28, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this place and very pleasant stay and services were great. Breakfast was included and very good with wide variety of choices.
Stayed 2 nights in Aug 2023
Response from Merissa on Aug 23, 2023
Thank you for reviewing your recent stay at Eagle Ridge Inn with such positive feedback. I'm pleased to hear you enjoyed your stay. We hope to see you again soon!

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Registration is in an adjoining motel with no inside connection. At first, staffperson put me in a room facing on the garbage/trash area… I demanded another room. The room I ended up with is very nice.
Stayed 1 night in Aug 2023
Response from Merissa on Aug 23, 2023
Thank you for reviewing your recent stay at the Eagle Ridge Inn. I'm happy to hear we were able to get you in a room you preferred.

8/10 Good

Paul

People were nice. Floors were dirty. Smelled like pot in the hallways.
Stayed 1 night in Aug 2023
Response from Merissa on Sep 28, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. I would like to apologize for any smells you experienced in the hallways and would like to assure you we are a 100% nonsmoking hotel.

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Older hotel but comfortable and clean. Front desk( next door) was pleasant and helpful. Breakfast was hot and tasty. Quiet area
Stayed 1 night in Aug 2023
Response from Merissa on Aug 14, 2023
Thank you for reviewing your stay at the Eagle Ridge Inn. We sincerely appreciate and value your feedback. Please visit us again soon!

10/10 Excellent

keri

Stayed 1 night in Aug 2023
Response from Merissa on Sep 28, 2023
Thank you for taking the time to review your recent stay at Eagle Ridge Inn. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy that was loading the breakfast buffet was awesome! Very friendly!!!
Stayed 1 night in Jul 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us. I will share your comments will Joel, who is a fantastic breakfast attendant! We hope to see you again soon!

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us!

10/10 Excellent

Katherine, Delphos

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us!

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big rooms
Stayed 1 night in Jul 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us!

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible and false advertised
Had to walk to a seperate hotel for breakfast / pool area. This is NOT a super 8
Stayed 2 nights in Jun 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us. I understand your confusion, we became a Choice Hotel on June 30th of this year. We are undergoing conversion renovations and everything should be complete by next Spring!

4/10 Poor

Nichole

Disliked: Staff & service
The property changed to Eagle Ridge the night before my stay. I was never informed of the change prior. There was no one at front desk to check in guests. Had to go to another hotel to do this as well as for the breakfast. The doors remained unlocked to the hotel by the front desk for anyone to walk in. There was no need for a room key to gain access and felt this was very unsafe with the entrance off to the side and dimly lit area. My room also had old French fries and other garbage along side the bed.
Stayed 2 nights in Jun 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us. We are working on our conversions and would love to see you back when everything is completed!

8/10 Good

Sidney

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenient place to stay.
Stayed 1 night in Jul 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us!

8/10 Good

David

Stayed 1 night in Jul 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us!

6/10 Okay

Phalla

Travelled with partner
Liked: Staff & service
Not a Super 8 property, this facility is called Eagle View Hotel?
Stayed 1 night in Jun 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us. We are working on our conversions and would love to see you back when everything is complete!

6/10 Okay

Phalla

Travelled with partner
Liked: Staff & service
Not a Super 8 facility, it’s called Eagle View Hotel. No WiFi. Breakfast provided by Comfort Inn & Suites.
Stayed 1 night in Jun 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us. We are working on our conversions and hope you visit us again when everything is completed!

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well kept. Staff was very helpful. All in all an enjoyable stay.
Stayed 2 nights in Jun 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us!

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The room was large and very clean.
Stayed 1 night in Jun 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us!

6/10 Okay

Andrea

Travelled with family
Very pretty area. Low on staff
Stayed 1 night in Jun 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us!

10/10 Excellent

Mary, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Merissa on Aug 4, 2023
Thank you for taking the time to review your stay with us!