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Reviews of Clarion Pointe Bettendorf - Quad Cities

2.5 out of 5
Clarion Pointe Bettendorf - Quad Cities
815 Golden Valley Dr, Bettendorf, IA

Reviews

7.4

Good

Rating 10 - Excellent. 186 out of 671 reviews" "
Rating 8 - Good. 256 out of 671 reviews" "
Rating 6 - Okay. 118 out of 671 reviews" "
Rating 4 - Poor. 62 out of 671 reviews" "
Rating 2 - Terrible. 49 out of 671 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and customer service was excellent
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello Tiffany,We are delighted to hear that you found our rooms clean and enjoyed the excellent customer service provided during your stay. Our team is committed to ensuring a comfortable experience for all our guests. Should you have any future inquiries or require assistance, please do not hesitate to reach out - we would be more than happy to assist.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room and decent breakfast.
Stayed 4 nights in Mar 2024
Response from Manager on Apr 7, 2024
Hello James,We are thrilled to hear you enjoyed our friendly staff, clean accommodations, and breakfast offerings during your stay. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Anita

Business traveller
Liked: Amenities
Great customer service! People at the front desk are helpful and friendly. The rooms are comfortable and clean. It is also a good central location within the metro area—close to Interstate 80 and Interstate 74.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Anita,We are thrilled to hear that you enjoyed our customer service and found our rooms comfortable and clean. Our team takes pride in providing excellent service to all our guests. It's great that our central location was convenient for your travel needs. We appreciate your positive feedback and hope to welcome you back again in the future.

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Plus, my room was refreshed several times (fresh towels, bed made, garbage emptied without any request on my part.
Stayed 4 nights in Mar 2024
Response from Manager on Mar 16, 2024
Hello Janice,We are delighted to hear that you enjoyed the helpful service provided by our staff during your stay. It's our pleasure to ensure that our guests have a comfortable and enjoyable experience with us. We appreciate your positive feedback and look forward to welcoming you back in the future.

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were friendly and accommodating. The room was clean, had a big TV, and comfortable bed. Nice hotel!
Stayed 1 night in Feb 2024
Response from Manager on Feb 29, 2024
Hello Anita,We are pleased to hear that you found our front desk staff friendly and accommodating, and that you enjoyed the cleanliness of your room along with the comfortable amenities. Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice staff, clean room, dog friendly.
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Dear Guest,Thank you for sharing your positive experience with our staff and the cleanliness of your room. We appreciate your feedback as a dog-friendly hotel. We value your patronage and hope to welcome you back in the future. Safe travels!

2/10 Terrible

Rachel, Nashville

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were blood stains on our comforter and they couldn’t give us a new one because they only have one per room. We found a cockroach crawling on the wall.
Stayed 3 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello Rachel, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Good

Brendan

Stayed 4 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello Brendan,Thank you for choosing our hotel for your recent stay! We hope you enjoyed your time with us and had a pleasant experience. If you have any feedback or suggestions, please feel free to reach out to us directly so we can address any issues and continue to improve our services. We appreciate your patronage and hope to welcome you back in the future.

4/10 Poor

Robin, Bettendorf

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We live locally and rented a room so that we could go swimming for a day. The pool was so cold we absolutely could not stand it. My daughter shivered and her lips may have been turning blue. We did go to the room to have a snack and noticed crumbs all over the floor that appear to have been there for a while. The staff that we did encounter were kind, but there was nothing they could do about the pool. We were not offered a refund. We were only there 3 hours before we checked out. Lesson learned.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Robin, Thank you for sharing your experience with us. We're sorry to hear that the pool temperature did not meet your expectations and that there were cleanliness issues in your room. We appreciate your kind words about our staff. It's important to note that our staff's ability to adjust the pool temperature may be limited for various reasons. However, we'll certainly pass along your feedback to the relevant departments for their reference. Please feel free to reach out to our management team directly to discuss the possibility of a refund. We value your feedback and will use it to continuously improve our services.

2/10 Terrible

Kelsey

Disliked: Cleanliness, staff & service, property conditions & facilities
2 of the rooms they tried to give us had bug bombs in there. The can literally started spraying in the room. The indoor is not heated with any sign posted anywhere.
Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Hello Kelsey, We apologize for any inconvenience caused during your stay. Our team takes guest feedback seriously and will investigate this matter further. For future reference, please note that our heating system is operational, and we appreciate your input regarding signage. We value your feedback and will strive to improve our services.

2/10 Terrible

Clifford G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Manager on Jan 8, 2024
Hello Clifford G, We're sorry to hear that your experience did not meet your expectations. We would greatly appreciate it if you could provide us with more details about your stay, so we can address any concerns you may have had. Please feel free to reach out to our hotel directly. We value all feedback and strive to improve our services.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Firey end. Literally.
Well... For starters the keycards are automatically disabled 30mins before checkout. Mold in the ice bucket. Bedding was okish. Someone caught clothes on fire in the sauna and set off fire alarm. Keycard entry on exit door by pool broken. Pool. Ice. Cold. One of the top 3 coldest indoor pools ever. Pool had 1 towl. Heavy weed smell in halls. Not bad for price but could use improvement.
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Dear Guest, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments and have passed them along to our team for further review and improvement. We strive to provide a comfortable environment for all guests and will address the issues you mentioned. We hope to have the opportunity to welcome you back in the future for an enhanced experience.

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok for a short stay but not extended stay
The first room we checked into smelled like pot. We requested to switch rooms, and the staff accommodated our request right away we the same type of room but on the second floor. Thankfully, there was an elevator for our dogs to use since one of them cannot take stairs. Unfortunately, a double bed room was pretty cramped with having two large dogs as there wasn’t a lot of floor space for them. The continental breakfast was underwhelming since the only true protein option was yogurt. It would have been nice to have at least some hard boiled eggs even if not instant eggs. I ended up having to buy some breakfast items to supplement what was offered. The cleaning staff was very nice and resupplied any items I requested. There was no trash can right outside the front entrance. So, I had to walk towards the enclosed pool to throw away the poop bags we used to clean up after our dogs. There were no signs for others to pick up after their dogs, which I would recommend since this is a dog-friendly hotel, unless we took our dogs to the wrong spot for them to relieve themselves. Our card keys stopped working periodically the day before our scheduled checkout day. The front desk staff was friendly and gave us new keys when it happened, but it was frustrating especially when I had to go back downstairs after realizing the key didn’t work after taking the doggies out. This place is okay for a short stay, don’t have large dogs, or don’t mind simple breakfast options.
Stayed 6 nights in Dec 2023
Response from Manager on Jan 2, 2024
Hello Stephanie,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your understanding and patience when it came to switching rooms. We do understand that the room size may not have been ideal for your needs. We appreciate your compliments towards our cleaning staff. We will certainly take into consideration your suggestions regarding the breakfast options and trash cans. We apologize for any inconvenience caused by the periodic issues with your card keys. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Zach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Worth The Price!
We had orginally booked another local hotel but it was so bad we moved here. The room we had was very updated and clean. Very spacious and the bed was comfortable. There were two issues, the room was very warm and the air would not turn on, we just cracked the window and it helped. Secondly the hanger on the back of the bathroom door fell off when we tried to place a towel on it. That is an easy fix though. Overall this is well worth the price of the room.
Stayed 3 nights in Dec 2023
Response from Manager on Dec 9, 2023
Hello Zach,Thank you for choosing our hotel after your unsatisfactory experience elsewhere! We're glad to hear that you found your room spacious, updated, and clean, with a comfortable bed. We apologize for the issue with the air conditioning and the hanger on the bathroom door. Your feedback is important to us, and we will address these concerns to prevent future occurrences. We appreciate your understanding and hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

William, Littleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - quiet! Beds very comfortable. Clean room. Right off the highway. Breakfast did not have a lot of variety - make your own waffles, yogart, 2 kinds of cereal.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 23, 2023
Hello William,Thank you for choosing our hotel and sharing your feedback. We're delighted to hear that you found our hotel to be great and enjoyed the quiet atmosphere as well as the comfortable beds. It's also wonderful to know that you found your room to be clean. We appreciate your input regarding the breakfast variety and will take it into consideration for future improvements. We hope to welcome you back again soon for another enjoyable stay.

10/10 Excellent

Kirk

Stayed 2 nights in Nov 2023
Response from Manager on Dec 10, 2023
Hello Kirk,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We appreciate your kind words and hope to welcome you back again soon.

8/10 Good

Craig

Stayed 1 night in Nov 2023
Response from Manager on Nov 22, 2023
Hello Craig,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated, clean & comfortable. I would stay again!
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Scott,Thank you for your kind feedback! We're delighted to hear that you found our newly renovated hotel clean and comfortable. We appreciate your support and hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Celia

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I had to wait more than five minutes for someone to come to the reception desk when I arrived. When I checked in, I was told our king room was not available because the hotel was oversold. We were given a room with two double beds instead. The icemaker in the room was filthy, and one of the beds had sheets with blood on them. The microwave was not plugged in and was not even in an area that it could be. We had to move it to use it.
Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Hello Celia,Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced during your stay. Your feedback regarding the wait time at the reception desk, room type, icemaker, and cleanliness issues has been duly noted and will be shared with the appropriate team members for further improvement. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.

8/10 Good

Linda

Travelled with partner
Disliked: Staff & service
Staff wasn't helpful with questions we asked. Internet was off & on. Clutter in the hall.
Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Hello Linda,Thank you for sharing your feedback with us. We apologize if our staff did not meet your expectations regarding your questions. We regret any inconvenience caused by intermittent internet access, and we will address this with our technical team. We appreciate your observation regarding the clutter in the hall and will ensure it is promptly addressed. We value your input as it helps us improve our services.

10/10 Excellent

Jami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a great price!
Stayed 2 nights in Oct 2023
Response from Manager on Oct 24, 2023
Hello Jami,Thank you for your feedback! We're delighted to hear that you had an enjoyable stay with us and appreciated our competitive pricing. We hope to welcome you back again soon!

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Elaine,Thank you for your positive rating! We strive to provide the best experience for our guests and we're glad you enjoyed your stay. We hope to welcome you again in the future!

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Manager on Oct 20, 2023
Hello Gary,Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, amenities
So clean!
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hello Carol,Thank you for your feedback! We strive to provide a clean and comfortable experience for all our guests.

10/10 Excellent

Jim

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Manager on Oct 13, 2023
Hello Jim,Thank you for your excellent rating! We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hello David,Thank you for your positive rating! We appreciate your feedback and hope to welcome you back soon.

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Simple Hotel, Average breakfast, Really Clean.
Stayed 2 nights in Sep 2023
Response from Manager on Oct 4, 2023
Hi Kevin,Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

8/10 Good

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on Sep 28, 2023
Hello Holly,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 Good

Brian

Liked: Staff & service, room comfort
Recent Stay
I was treated kindly by both frontline hosts! My bed was clean, bathroom very clean and my room was serviced every day with clean towels and bed made etc! There was some construction items in the hallway and my room needed the carpet cleaned badly! Breakfast area was very clean! Very typical food choices for a fast breakfast!
Stayed 4 nights in Sep 2023
Response from Manager on Sep 23, 2023
Hello Brian,We can't thank you enough for sharing your feedback with regards to our bed as well as our towels. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

4/10 Poor

Terry

Disliked: Staff & service, property conditions & facilities
Not again!!!!
Well took 30 minutes to check in right off , then they say no pets I told them I booked a room for a pet they said oh , then I asked ask about the pool oh it’s been out over servers for a while, I even called to make sure that the pool was there and working. Not cool would never stay here again I wish I would have picked a different place.
Stayed 1 night in Sep 2023
Response from Manager on Sep 17, 2023
Hello Terry,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

8/10 Good

Roxanne

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Hotel staff was friendly and accommodating. When we got to the room however, it was stuffy and didn’t smell as good as the lobby did. It didn’t smell clean. Looking around, it didn’t appear that housekeeping had dusted or wiped items down in a few stays. The pillow cases all had minor stains on them. Overall the room was cleaned, however as someone in the industry, I tend to look to the details for cleanliness. It could have been better, but it also could have been way worse- just minor improvements needed.
Stayed 1 night in Sep 2023
Response from Manager on Sep 17, 2023
Hello Roxanne,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

6/10 Okay

Angie

Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hello Angie,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 Okay

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a king room at this property. When we arrived we were told there were no king rooms available and were given a double queen. The person working said they would speak to their manager about pricing since we paid for a king. We were not spoken to again about the situation at check out and no discount was given.
Stayed 1 night in Sep 2023
Response from Manager on Sep 11, 2023
Hello Jenna,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Hello Jeremy,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
Check in was rocky i need to make sure i was only charged for 1 room. At 8:00a.m the next morning they were pounding and working in the room on the other side of ours. Woke us up and scared the crap out of us. Floors in room were really sticky couldnt walk barefoot. On carpet and bathroom floor. My sisters room had ants and the window was open when she got in the room and it was in the 90's. Not a good experience.
Stayed 1 night in Sep 2023
Response from Manager on Sep 9, 2023
Hello David, We are concerned to hear about the incorrect charges on your invoice; occurrences like this are very rare because we work within a highly-organized system that is designed to prevent such mishaps, and I regret to hear that this system failed you. We ask that you please call us so that we can discuss the matter with you right away.

4/10 Poor

Jason

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was nice. Property was overpriced for what you get. Have stayed at similar places for $70-$100 cheaper a night.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 6, 2023
Hello Jason, Thank you for taking the time to share your feedback as we are continuously working to improve our services and accommodations. We are sorry for the unpleasant condition that you found your room in and will address this with our housekeeping team. We appreciate your insights and suggestions and hope to provide you with a better experience in the future.

10/10 Excellent

Devin, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great!!
Stayed 1 night in Aug 2023
Response from Manager on Sep 2, 2023
Hello Devin,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 Excellent

Karen

Stayed 1 night in Aug 2023
Response from Manager on Aug 31, 2023
Hello Karen,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 Terrible

Angela

Stayed 1 night in Aug 2023
Response from Manager on Sep 17, 2023
Hello Angela,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 Okay

Marna

Disliked: Property conditions & facilities
The room was clean. It seemed odd that a room with two beds would have only one chair. My main complaint was about the pool. I was looking forward to relaxing in the pool after a long day of driving. I went to look at it shortly after we arrived. There was white...scum? floating all over the water. I told the person at the front desk and she said "A bunch of people just had a pool party there. We have to clean it up". We went out and when we returned, hours later, the pool was just as bad.
Stayed 1 night in Aug 2023
Response from Manager on Aug 20, 2023
Hello Marna,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

8/10 Good

Leonard

Stayed 1 night in Aug 2023
Response from Manager on Sep 7, 2023
Hello Leonard,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk workers were very accomudating They were kind and courteous. Very pleasant stay
Stayed 5 nights in Jul 2023
Response from Manager on Aug 4, 2023
Hi Donna,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

6/10 Okay

Judy

Stayed 5 nights in Jul 2023
Response from Manager on Aug 21, 2023
Hello Judy, Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an issue at the Ramada across the road (DO NOT STAY THERE) I called over to Clarion and the staff was extremely helpful. They were able to accommodate a super early check in because of the issue I was having at Ramada. Not only was the staff helpful but the room was extremely clean.
Stayed 1 night in Jul 2023
Response from Manager on Jul 30, 2023
Hello ADRIANA,We appreciate your rating of our hotel and the feedback you have shared pertaining to our staff and your insights regarding our room. I hope that we will impress you with exemplary service during future visits.

8/10 Good

J. Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Seems like a white- washed remodeled older property, nice and clean, but a bit sterile
Stayed 2 nights in Jul 2023
Response from Manager on Jul 26, 2023
Hello J. Douglas, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

8/10 Good

Bryan

Stayed 2 nights in Jul 2023
Response from Manager on Jul 27, 2023
Hello Bryan,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Glenn de

Liked: Cleanliness, staff & service, property conditions & facilities
From check in to check out. Everything was great. It was close to a lot of amenities!
Stayed 1 night in Jul 2023
Response from Manager on Jul 24, 2023
Hello Glenn de,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excellent

Aleksandr, Hallandale

Stayed 1 night in Jul 2023
Response from Manager on Aug 8, 2023
Hello Aleksandr,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

8/10 Good

Antoinnette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and close to everything.
Stayed 2 nights in Jul 2023
Response from Manager on Jul 22, 2023
Hello Antoinnette,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We hope you will return so that we can provide you an even superior experience.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked at the last minute to stay for a softball tournament along with a few other families. We were hesitant as the reviews were mixed. Our group was pleasantly surprised! The rooms and bathrooms were clean, the beds were comfy and the staff was pleasant. I would definitely stay here again.
Stayed 1 night in Jul 2023
Response from Manager on Jul 22, 2023
Dear Guest,Thank you for your review and comments regarding our staff. We hope you will return so that we can provide you an even superior experience.