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Reviews of The Originals Access, Hôtel Foix

The Originals Access, Hôtel Foix
D919 Lieu-dit Le Couloumie, Foix, Ariege

Reviews

8.0

Very good

Rating 10 - Excellent. 73 out of 267 reviews" "
Rating 8 - Good. 125 out of 267 reviews" "
Rating 6 - Okay. 50 out of 267 reviews" "
Rating 4 - Poor. 16 out of 267 reviews" "
Rating 2 - Terrible. 3 out of 267 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Good clean hotel with nice restaurant
Stayed 1 night in May 2023
Response from La réception on May 28, 2023
Bonjour, Nous vous remercions pour votre commentaire et espérons vous revoir prochainement dans notre établissement.Cordialement

10/10 Excellent

Sarah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel was very comfortable and warm. Staff were extremely friendly, breakfast is fantastic.

8/10 Good

Di

Stayed 2 nights in Sep 2022

10/10 Excellent

Justine

Stayed 1 night in Nov 2021

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place stopped on my way home from Spain to the UK. Friendly staff very helpful, room was great food in there little restaurant was good. Will yous again if travelling throw there again.
Stayed 1 night in Feb 2020

6/10 Okay

Silvasan

Stayed 2 nights in Nov 2019

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Excellent place. Excellent breakfast. Quality of food is amazing. Very warm welcome. We felt at home for those 2 nights. If we come back to Foix, we will choose that hotel again!
Stayed 1 night in Jul 2019

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend this place
Excellent service Quality food Very friendly and welcoming people Nice river in the back - 5 minute walk I will come back!
Stayed 1 night in Jul 2019

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Welcome break.
The Hotel was as described and the room was lovely and warm. As we had had a very long drive, and a two hour delay due to a tunnel closure, it was a welcome sight. We decided to eat in the Hotel and food was ok as we were hungry and tired. Bed and bedding very comfortable and slept really well. The gentleman on reception was very helpful and polite.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, friendly staff, nice food in restaurant
Stayed 1 night in Oct 2018
Response from Samuel Grave on Nov 6, 2018
Thank you see you next time...

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stop over place
great stop over on our way to Barcelona , Lovely river at the end of the road to relax by . Good park with plenty to childrens activities .
Stayed 2 nights in Jul 2018

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
queit retreat
clean rooms, friendly staff....hard to find.....about 3 miles north/ northeast of Foix ....several, free places to park car
Stayed 1 night in Jun 2017

8/10 Good

Michael, Banbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent budget hotel
Extremely friendly and helpful receptionist on our arrival. Room was very clean and comfortable. The morning receptionist was also very pleasant. I thought the breakfast was a little expensive, but it was very varied and plentiful.We used this as a stop over on our way from Spain and will certainly be using it again.

2/10 Terrible

Ian, Norfolk

Disliked: Staff & service, property conditions & facilities, room comfort
This hotel as in September 2015 is using 3 names.
Hotel Columie, Campanile and Le Petit Dit Spent 30 minutes looking for a non existent sign. Passed Hotel Campanile 3 times. Too dam lazy to change the sign or to send an e mail. The hotel changed ownership and name on the 1st of July, 10 weeks ago.No apology at reception, 40 rooms, but only those facing the reception got internet, hey and guess where the french were booked in and the tourists not. GIVE this Place a big miss. There are better and friendlier in the town itself for about the same money

4/10 Poor

Ed, Leicestershire

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It's no longer a Campernile Hotel..no restaurant!
Motorcycle holiday, booked it as a Campernile with an onsite restaurant. We got there to find it's no longer a Campernile, even though we were told this on booking and the signs are still up outside! Consequently they no longer have an on site restaurant and the hotel is in the middle of nowhere. The only option unless you drive several miles is to eat at the hotel next door. This was terrible and overpriced with slow service and awful staff. The bathroom was filthy with stains on the wall that I'd rather not dwell on and the sheets also had a stain on. I wouldn't book this place ever again and I'd suggest you sleep in your car or move on down the road as it was a waste of time and money. A prime example of how badly the French can be at customer service.
Stain on bathroom wall...
Only way you would know it's not a Campernile as all other signs in place...
Ditto..
Ditto..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opinion
The staff was very helpfull and kind.

6/10 Okay

Paul, Twyford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience
Good points - friendly and helpful staff. Quiet location, easy to find. Luckily near to another hotel whose restaurant was open in the evening. Bad points - (1) no restaurant facility at night on this trip. This was a great shame since I had actually chosen this hotel on the basis that the restaurant would be open. (2) the room key was obviously broken (plastic card which was cracked in two places) and did not work and we had to go back down to reception to get it sorted out. This was done quickly enough but shouldn't happen.

8/10 Good

Andrew, UK

Liked: Cleanliness, staff & service
Another good value Campanille
Friendly staff and a good value restaurant on site. Less than 5 minute drive to the centre of Foix. Not the newest Campanille I've stayed in but for around £30 per night, I have no complaints.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, standard Campanile in good location
Surprisingly quiet, and great location for exploring the Ariège.

8/10 Good

James, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
need a car
Clean, good service,,easy to find .Not a lot nearby . 10 mins to town.

6/10 Okay

Danny, Canada

Liked: Cleanliness, property conditions & facilities
Stop over for a night
We had a little bit of trouble finding the hotel, but it was very clean and comfortable for our one night stay.

6/10 Okay

Verified traveller

Liked: Cleanliness

4/10 Poor

Steve, Bournemouth UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Manager fantastic.
Manager did everything he could with poor equipment. Asked for an extension lead for the bedroom which should have been electrically condemned. Rooms were of poor quality and in desperate need of redecoration.

6/10 Okay

Red, New York, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good for a business trip when sleep alone is desir
Very basic, but clean and friendly. Just two towels for two people, for example.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for our needs.
Clean and comfortable and in a good position for Foix and the surrounding area. The staff were all extremely helpful and pleasant.

6/10 Okay

Verified traveller

8/10 Good

Newell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Excellent hotel, staff and food. Room slightly on small size. No bar except with meals.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Campanile Foix
This hotel is great value for money and everything was better than expected for a two star. The staff were very polite and friendly, the food in the restaurant was very nice and is recommended. great stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what I expect from a Campanile
This wasn't the best hotel we stayed in during our trip by any means, but we knew when we booked that we were booking a Campanile. We are familiar with the Campanile brand and we got exactly what we expected. Rating is against what we would consider to be a reasonable expectation of a 2 star hotel - and against those standards it is excellent. If I measured it against the standards I expect of a higher class hotel, it would, of course, have scored somewhat lower.

6/10 Okay

Paul, London

Convenient location on entering Foix. Close to the main town but decided to eat in the hotel restaurant which was good.

10/10 Excellent

Raquel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from La réception on Nov 6, 2023
Bonjour, nous vous remercions d'avoir prit le temps de nous laisser une note et espérons vous revoir lors de votre prochain passage en Ariège.

10/10 Excellent

Jean Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit séjour en Ariège
Petit peuple en terre ariégeoise de trois jours. Nous avons séjourné deux nuits à Foix dans l’hôte Originals access, Très bon rapport qualité prix.Chambre très propre mais la literie serait à améliorer. Restauration correcte et petit déjeuner convenable. Personnel dans son ensemble courtois et à l’écoute des clients.
Stayed 2 nights in Oct 2023
Response from La réception on Nov 6, 2023
Bonjour, nous vous remercions pour votre agréable commentaire et prenons en compte vos recommandations.Au plaisir de vous revoir dans notre établissement, lors de votre prochain passage dans notre belle région.

6/10 Okay

françoise

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel pour une nuit
accueil agréable chambre propreté à revoir chaussette oubliée sous le lit salle de bain vieillotte - baignoire fissurée à plusieurs endroits le + : bouteille d'eau offerte tous les jours petit dejeuner complet sauf l'espace dédié qui est trop petit surtout lorsqu'il y a plus de 4 personnes
Stayed 2 nights in Jul 2023
Response from La réception on Aug 14, 2023
Bonjour, nous vous remercions pour votre commentaire et prenons en compte vos recommandations.Au plaisir de vous revoir lors de votre prochain passage en Ariège, dans notre établissement.Cordialement,

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from La réception on Jul 19, 2023
Bonjour, nous vous remercions pour la note que vous nous avez attribué.nous espérons vous revoir prochainement dans notre établissement.

8/10 Good

Jean-

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon sejour
Stayed 1 night in Jul 2023
Response from La réception on Jul 19, 2023
Bonjour, toute l'équipe vous remercie pour votre commentaire.Nous espérons vous revoir, dans notre établissement, lors de votre prochain séjour ariègeois

8/10 Good

Patrick

Stayed 1 night in Jun 2023
Response from La réception on Jun 26, 2023
Bonjour, Nous vous remercions pour la note que vous nous avez attribué.Au plaisir de vous revoir dans notre établissement.Cordialement

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from La réception on Jun 26, 2023
Bonjour, Toute l'équipe vous remercie pour votre commentaire, nous espérons vous revoir prochainement dans notre établissement.Cordialement

10/10 Excellent

philippe

Stayed 2 nights in May 2023
Response from La réception on Jun 4, 2023
Bonjour, L'équipe vous remercie pour la note que vous nous avez attribué.Nous serons ravis de vous accueillir lors de votre prochain séjour dans notre établissement.Cordialement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from La réception on Jun 4, 2023
Bonjour, Nous vous remercions pour la note que vous nous avez attribué.Au plaisir de vous revoir bientôt dans notre établissement.Cordialement

4/10 Poor

CAROLINE

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Tres bruyant mal dormi
Le personnel de l accueil et du restaurant super. Malheureusement ça ne suffira pas pour que je revienne. J'étais en déplacement professionnel je me levais très tôt je eu beaucoup de mal a dormir alors que j'avais des boules quies. Les murs sont très fins j'ai entendu mes voisins de chambre parler et les allers-retours des uns et des autres sur le parking jusqu'à minuit passé. De plus le lit n'était pas spécialement confortable et la salle de bain pas très propre il y avait encore des poils dans le lavabo et dans la baignoire.... J'ai même eu un doute sur la propreté des draps mais bon.... Quand au restaurant c'est pratique car il est sur place, et en plus le service était rapide. Quant à la nourriture même si rien d'exceptionnel c'était correct mais sans plus.
Stayed 1 night in Mar 2023
Response from Samuel on May 25, 2023
Bonjour,désolé de ne pas avoir répondu a votre attente lors de votre 1er visite dans notre établissement,Nous allons tous faire pour eviter ce genre d'insatisfaction... bien rare de ses dernieres annéesCordialement

4/10 Poor

CAROLINE

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Personnel très bien mais nuit horrible. Bruyant
En déplacement professionnel. Mention spéciale pour les 3 filles qui s occupent de la réception et de la cuisine très sympathique, serviables et efficaces rien a dire. Hôtel facile d'accès. resto sur place pratique (nourriture correcte mais sans plus) Par contre propreté de la chambre à revoir. (Poils dans lavabo et baignoire)Quant à la nuit... Horrible ! En déplacement professionnel je devais me lever très tôt et je n'ai malheureusement quasiment pas dormi. Lit moyennement confortable et surtout très bruyant. Murs peu épais, j'avais pourtant les boules quies j'entendais malgré tout les gens autour parler et faire du bruit a minuit passé.... Je ne reviendrai pas.
Stayed 1 night in Mar 2023
Response from Samuel on May 25, 2023
Bonjour,désolé de ne pas avoir répondu a votre attente lors de votre 1er visite dans notre établissement,Nous allons tous faire pour eviter ce genre d'insatisfaction... bien rare de ses dernieres annéesCordialementPS : 2 commentaires identiqes

6/10 Okay

sylvain

Business traveller
Liked: Cleanliness
on m'a donné une chambre coté route alors qu'il y avait le choix et que je viens pour la 4 ou 5e fois. L'hotel affiche 55€ la nuit mais 67€ via expédia..... mention bien pour le petit déjeuner
Stayed 1 night in Mar 2023

10/10 Excellent

KADER

Stayed 1 night in Feb 2023

6/10 Okay

Morgane

Stayed 1 night in Feb 2023

8/10 Good

Florence

Stayed 1 night in Nov 2022

10/10 Excellent

Jardar Olavson

Stayed 1 night in Nov 2022

10/10 Excellent

pascale

Stayed 1 night in Nov 2022

10/10 Excellent

Philippe

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'y retournerai si besoin
Chambre agréable, calme, des produits de bonne qualité au petit déjeuner. Propre, RAS.
Stayed 1 night in Sep 2022