Title: Holiday Inn Alpensia Pyeongchang Suites by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2853862&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Alpensia Pyeongchang Suites by IHG Travelers hit the slopes for unforgettable winter adventures or enjoy time at the water park near this mountain retreat with golf access ## Photo gallery for Holiday Inn Alpensia Pyeongchang Suites by IHG ![Exterior - Holiday Inn Alpensia Pyeongchang Suites by IHG (Pyeongchang)](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/3e8b1ac6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Water park - Holiday Inn Alpensia Pyeongchang Suites by IHG (Pyeongchang)](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/d6953ab1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Holiday Inn Alpensia Pyeongchang Suites by IHG (Pyeongchang)](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/63f1a3c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Holiday Inn Alpensia Pyeongchang Suites by IHG (Pyeongchang)](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/d457bba6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom, Accessible | Living area - Holiday Inn Alpensia Pyeongchang Suites by IHG (Pyeongchang)](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/642551c2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Alpensia Ski Resort, Holiday Inn Alpensia Pyeongchang Suites offers garden views and golf course access. Enjoy downhill skiing with on-site passes and equipment rentals. Practical dry cleaning and laundry services are available for post-adventure convenience. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free WiFi - Air conditioning - Gym - Business services - Bar ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=2853862&PinnedHotelID=2853862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=2853862&PinnedHotelID=2853862&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=2853862&PinnedHotelID=2853862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=2853862&PinnedHotelID=2853862&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2853862&PinnedHotelID=2853862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2853862&PinnedHotelID=2853862&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2853862&PinnedHotelID=2853862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2853862&PinnedHotelID=2853862&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Standard Room - If you chose Breakfast, it is for 2 guests,Random assignment of bed ![Flat-screen TV](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/642b0224.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - If you chose Breakfast, it is for 2 guests,Random assignment of bed 8.0 Very good 1 review ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer - Sleeps 2 - 1 Queen Bed OR 1 Twin Futon ### View all photos for Suite, 3 Bedrooms (1 additional Ondol Bed) ![In-room safe, individually decorated, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/8014aa0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 3 Bedrooms (1 additional Ondol Bed) ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer - 3 bedrooms - Sleeps 7 - 2 Queen Beds ### View all photos for Suite, 3 Bedrooms (1 additional Ondol Bed) ![In-room safe, individually decorated, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/8014aa0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 3 Bedrooms (1 additional Ondol Bed) 7.0 Good 2 reviews ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer - 3 bedrooms - Sleeps 7 - 1 Queen Bed and 2 Twin Beds ### View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed) ![In-room safe, individually decorated, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/f30585da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (1 additional Ondol Bed) 9.4 Exceptional 3 reviews ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer - 2 bedrooms - Sleeps 5 - 1 Queen Bed ### View all photos for Suite, 1 Bedroom ![In-room safe, individually decorated, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/e0fee67f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 8.0 Very good 1 review ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer - 1 bedroom - Sleeps 3 - 1 Queen Futon ### View all photos for Suite, 1 Bedroom ![Flat-screen TV](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/642b0224.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 8.0 Very good 1 review ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Suite, 1 Bedroom, Accessible ![Suite, 1 Bedroom, Accessible | Living area](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/642551c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed) ![In-room safe, individually decorated, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/f30585da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (1 additional Ondol Bed) ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer - 2 bedrooms - Sleeps 5 - 1 King Bed ### View all photos for Suite, 2 Bedrooms (2 Ondol Beds) ![Flat-screen TV](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/79955e83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (2 Ondol Beds) 7.6 Good 4 reviews ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer - 2 bedrooms - Sleeps 5 - 2 Queen Futons ### View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed) ![In-room safe, individually decorated, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/f30585da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (1 additional Ondol Bed) 8.0 Very good 4 reviews ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer - 2 bedrooms - Sleeps 5 - 1 Queen Bed ### View all photos for Suite, 1 Bedroom (Pet Friendly) ![Flat-screen TV](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/642b0224.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Pet Friendly) 8.0 Very good 1 review ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer - 2 bedrooms - Sleeps 3 - 1 Queen Bed ### View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed Pet Friendly) ![Flat-screen TV](https://images.trvl-media.com/lodging/3000000/2860000/2853900/2853862/79955e83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (1 additional Ondol Bed Pet Friendly) ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Heating Kitchen Full-sized refrigerator/freezer - 2 bedrooms - Sleeps 5 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPyeongchang-Hotels-Holiday-Inn-Alpensia-Pyeongchang-Suites.h2853862.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPyeongchang-Hotels-Holiday-Inn-Alpensia-Pyeongchang-Suites.h2853862.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.65839%2C128.67062&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Oz9MxzvhwYXTsT5yERWIheoiank=) 325, Solbong-ro, Daegwallyeong-myeon, Pyeongchang, Gangwon, 25351 #### What's nearby - Alpensia Ski Resort \- 3 min walk \- 0.3 km - Ocean 700 \- 10 min walk \- 0.9 km - Yongpyong Ski Resort \- 9 min drive \- 3.6 km - Alpensia Ski Jumping Stadium \- 10 min drive \- 4.5 km - Phoenix Park Ski Resort \- 47 min drive \- 48.4 km #### Getting around - PyeongChang Station - 34 min drive - Incheon Intl. Airport (ICN) - 179 min drive #### Restaurants - ‪Oxy Lounge - ‬2 min walk - ‪하설채 - ‬4 min drive - ‪플레이버 레스토랑 (FLAVOURS) - ‬2 min walk - ‪알펜시아 700 스타트하우스 - ‬11 min walk - ‪엔제리너스커피 (Angel-in-us Coffee) - ‬6 min walk ## About this property ### Holiday Inn Alpensia Pyeongchang Suites by IHG Upscale family-friendly hotel near Alpensia Ski Resort You can look forward to an adjacent golf course, a grocery/convenience store, and a garden at Holiday Inn Alpensia Pyeongchang Suites by IHG. Skiers and snowboarders can spend time on the slopes at this hotel offering downhill skiing, ski passes, and ski equipment rentals. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - Free self parking - Limo/town car service, a water park (surcharge), and luggage storage - Tour/ticket assistance, smoke-free premises, and a front-desk safe Room features All 419 individually decorated rooms have thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with shower/tub combinations and hair dryers - Flat-screen TVs with cable channels - Balconies, separate sitting areas, and separate dining areas ## Similar properties ![View from property](https://images.trvl-media.com/lodging/5000000/4160000/4153600/4153509/e74efa20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Resort Alpensia Pyeongchang by IHG Pyeongchang - Parking included - Free WiFi - Restaurant - Breakfast available 9.0 Wonderful 1,000 reviews CA $152 CA $168 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=4153509&PinnedHotelID=4153509&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3120000/3114400/3114314/9c3208db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Pyeongchang Resort Alpensia by IHG Pyeongchang - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,000 reviews CA $219 CA $241 total includes taxes & fees Jan 4 - 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Spa - Parking included - Free WiFi - Restaurant 2.0 1 review CA $99 CA $109 total includes taxes & fees Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=114289048&PinnedHotelID=114289048&HadPinnedHotel=true®ionId=-1&adults=2) ![Grand Penthouse | Living area](https://images.trvl-media.com/lodging/109000000/108370000/108365300/108365282/809b01ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Comte Bleu Pyeongchang - Pet friendly - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 21 reviews CA $303 CA $334 total includes taxes & fees Dec 30 - Dec 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=108365282&PinnedHotelID=108365282&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Limo/town car service - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge ### Things to do - 18-hole adjacent golf course - Billiards/pool table - Downhill skiing - Gym - Playground - Sauna - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Water park - Waterslide ### Family friendly - Grocery/convenience store - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Playground - Separate in-room dining area - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (limited availability) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - In the mountains ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 7 floors - Ballroom - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Cookware, dishware, and utensils - Electric kettle - Full-sized refrigerator/freezer - Kitchen - Microwave - Separate dining area - Stovetop ### More - Air conditioning - Heating - Individual decor - Iron/ironing board - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Alpensia Holiday Inn Suites Alpensia Pyeongchang Suites Holiday Inn Alpensia Pyeongchang Suites Holiday Inn Alpensia Suites Holiday Inn Alpensia Suites Hotel Holiday Inn Alpensia Suites Hotel Pyeongchang Holiday Inn Pyeongchang Holiday Inn Pyeongchang Alpensia Holiday Inn Suites Alpensia Pyeongchang Holiday Inn Holiday Inn Alpensia Pyeongchang Suites Hotel Daegwallyeong Holiday Inn Alpensia Pyeongchang Suites Hotel Holiday Inn Alpensia Pyeongchang Suites Daegwallyeong ## Frequently asked questions ### Is Holiday Inn Alpensia Pyeongchang Suites by IHG pet-friendly? ### How much does it cost to stay at Holiday Inn Alpensia Pyeongchang Suites by IHG? ### How much is parking? ### What time is check-in at Holiday Inn Alpensia Pyeongchang Suites by IHG? ### What time is check-out at Holiday Inn Alpensia Pyeongchang Suites by IHG? ### Where is Holiday Inn Alpensia Pyeongchang Suites by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Alpensia Pyeongchang Suites by IHG Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 8.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 400 8 - Good 251 6 - Okay 72 4 - Poor 35 2 - Terrible 32 ## Reviews ### 10/10 Excellent #### richard Jan 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful views great stay Lots of snow ❄️ ##### richard Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Jérôme Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A comfortable hotel in the Alpensia ski resort. ##### Jérôme Stayed 3 nights in Jun 2024 ### 8/10 Good #### Ka Yung Jan 16, 2025 Liked: Property conditions & facilities Good location but can make it more for the service ##### Ka Yung Stayed 3 nights in Jan 2025 ### 8/10 Good #### Verified traveller Dec 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect location for family ski vacation. Great value for money ![](https://a.travel-assets.com/ugc/hotel-reviews/E4DE8544DA68673E98AF009C733760C5A2E6892A1671872852388.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Dec 2022 ### 8/10 Good #### Callum Jan 17, 2023 Liked: Cleanliness, staff & service, amenities Twas like a swiss mountain resort Very convienient and lots of restaurants ##### Callum ### 10/10 Excellent #### Ming Che, Taipei City Mar 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 非常適合全家大小的飯店。吃喝玩樂都非常方便。我們兩個小孩（5歲和3歲）都玩得很開心。有機會一定會再回來。 Great hotel for family with children. Everything is within 2-3 min walking distance. Our children (age 5 and 3) had a wonderful time. ##### Ming Che Stayed 4 nights in Jan 2023 ### 8/10 Good #### Kwok Hung Feb 22, 2024 Liked: Cleanliness, property conditions & facilities, room comfort We booked a suite. The living room and two bedrooms are spacious and neat. Full Kitchen with complete set of utensils allowed us to enjoy cooking. The bed is clean and cozy. My daughter just loved it. ##### Kwok Hung Stayed 3 nights in Feb 2024 ### 8/10 Good #### Stephane Feb 17, 2024 Liked: Cleanliness Disliked: Staff & service Idéal location for skiing ,but old resort with limited f&b option. Also, bring your own bath towel, only hand towel provided ##### Stephane Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### heewon Jan 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### heewon Stayed 4 nights in Dec 2023 ### 6/10 Okay #### Caelan Feb 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Its quite disappointing that no bath towels are provided even when requested. Was expecting a certain amenities standards under IHG Hotels. Overall its was a lovely stay and would come back again. ##### Caelan Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Chun Ting Feb 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities spacious suite with cooking area, balcony and a living room. also with a shoe cabinet at the door for the wet n stinky snow boots and gloves. beanies etc. ##### Chun Ting ### 10/10 Excellent #### Elaine Jan 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed in a 2 BR deluxe apartment facing the ski slopes. The apartment is very clean, bright and spacious. We initially wanted to stay in Yongpyong but not easy to book as non-Korean visitors. We are glad that we stayed in Alpensia. The village has a nicer feel and less busy than Yongpyong. The hotel provides a free shuttle to Yongpyong but it is not that frequent. We planned ahead and it worked out alright. ##### Elaine ### 2/10 Terrible #### Wung Jan 3, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Pubic hair and mysterious stains After a long day of skiing, we returned to the hotel and found a mysterious strand of a short and permed hair or what I can assume as a pubic hair stuck to the blanket. To spice things up further, we managed to find no less than 3 separate stains on the same blanket and we really didn’t want to guess the nature of these marks. Our 12 year old boy inquisitively asked “Did someone have sex here?”. We tried get our well-deserved rest, trying hard to not imagine who and what happened before our check-in. May our soul rest in peace. ##### Wung Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Stacey Jan 23, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities #### Not as advertised The suites are not the same Holiday Inn that is advertised on Hotels.com. The Holiday Inn hotel is a separate entity The photos are of the hotel. The suites have a different check in. They are very basic. Our suite was large but paint and wallpaper was peeling with stains and a burn in the couch. Other than that the room was clean with The water park/pool is near the ski area but not part of the hotel, it is not included in the price. There are many good restaurants in the Alpensia village. The closest supermarket is in Pyeongchang. ##### Stacey Stayed 5 nights in Jan 2024 ### 8/10 Good #### Jonathan Dec 26, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Alpensia has 3 properties - Suites, Resort and the Intecontinental Hotel. The main difference is the type of room you can have. The Suites are also in different buildings depending on whether you want 2BR or 3BR. Eg Block 301 is all 3BR, and 203 is all 2BR. The Suites are fairly basic but adequate. Heated floors are nice to have in winter but there is a lack of hooks to hang things, especially in the bathroom. You have to request for bath towels although they give you plenty of hand towels. There is some policy of charging you $1 for a bath towel but it wasn't applied when booking through an agent such as Expedia... don't really understand but that's our experience. The blocks all have easy access to the village and to the ski hill. Plenty of restaurants in the village from Korean BBQ to Japanese, burgers to pizzas etc. There are also 3 minimarts which have all the basics... but hard to find butter and fruits are expensive. We skied at both Alpensia and neighbouring Yong Pyeong. Snow and weather was better at Yong Pyeong for us when we were there. YP is a larger and perhaps better designed ski resort but more expensive as a result. The only problem skiing at Alpensia is that you need to hire your ski equipment every day... there is no long term rental, which means you need to queue for your lift tickets and then queue for your equipment daily. No problem if you want to ski for a day or two, but a hassle if you're here for a week. ##### Jonathan ### 2/10 Terrible #### Chong Feb 28, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### we felt cheated and like living in hell . me and my family had a very very bad experience, we booked two queen beds but only given one queen bed for 3 adults and 2 children. 3 other family members had to sleep on the floor with an inch thick matress.We asked them to change to another room with 2 queen beds as booked, we were told that they never have room with two queenbeds.We have to drag 4 big luggage and 4 small luggage by ourselves in the slippery snow ground with two young travellers. My daughter and her two young children age 4 & 7 was falling ill due to sleeping on an uncomfortable thin matress in a (-7degrees Celsius) temperature, suffering from sleepness night. no one come in to clean the rubbish., we have to clear the rubbish bin upon check out if not we have pay a heavy fine. upon checking out i was talking to the manager (Mr Kwan Yong Sam ) about the situation of our stay and our experience, he shows no mercy and refused to listen and said that Hotels.com booked for us a deluxe room with only one bed for 3 adutls only., i showed him the printed confirmation of 2 queen beds he said it means to bed rooms not 2 queen beds, he refused to understand and not interested to read or understand. He kept twisting his words to protect himselves. His was very rude and he spoke loudly and he was shouting at me. I have been in the travel industry for 25 years and this is the 1st time i lost my cool and he crated a scene and cause embarasement. Mr Kwan told me that this is Hotles.com mistake. Can some one explain. ![an inch thick matress, is more like comforter ](https://a.travel-assets.com/ugc/hotel-reviews/E3206A3F8807D1BF53BBBBEB782D502F98B2D1C61709021940127.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![an inch thick matress on the floor](https://a.travel-assets.com/ugc/hotel-reviews/9CEAD70719E851A62C86514C64E5BF251BC179F21709022027698.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![a small pillow that could hardly hold a head.](https://a.travel-assets.com/ugc/hotel-reviews/3CD78FCEA320306776BCFEBA24AEE2CFF78CEF6B1709022095139.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![.my grand daughter was sick and vomited on the matress, they wanted to charge us 15000 won for per matress.](https://a.travel-assets.com/ugc/hotel-reviews/CB40EFE7E680CE39A31B3C2EBB92DB6907F3358C1709022143667.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chong Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Naomasa Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 床に布団を敷くタイプの寝室付きの部屋に宿泊させてもらいました。どの部屋も余裕のある作りで、荷物が多かった私達も快適に過ごせました。布団も清潔で、家族全員熟睡しました。 リゾート内の各棟1階には韓国料理を中心とした飲食店やカフェがあり、歩いているだけでも楽しいです。何よりも、ゲレンデを利用した夏のアトラクション（ミニバギー・リュージュ・タイヤ型のそりでのゲレンデ滑降）で子どもが楽しめたのが良かったです。 ##### Naomasa Stayed 1 night in Aug 2025 ### 10/10 Excellent #### DUSIK Jun 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 좋은 자연환경에서 편안한 휴삭을 즐겼어요 ##### DUSIK Stayed 1 night in Jun 2025 ### 8/10 Good #### HAN SANG Jun 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 방이 넓고 신속한 체크인. ##### HAN SANG Stayed 1 night in May 2025 ### 10/10 Excellent #### Jeehye Feb 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 방도 넓고 서비스도 좋고 단체인원이 숙박했는데 너무 편하게 좋은 시간 보냈습니다 :) ##### Jeehye Stayed 1 night in Feb 2025 ### 10/10 Excellent #### WOOSEON Feb 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 가족끼리 하루 묵기 좋았습니다. ##### WOOSEON Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jung Hyun Feb 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 잘 쉬고 갑니다. 최근 몇년동안 매년 여행때마다 이용하고 있습니다. 갈때 마다 내집에 머무는 것 같이 편하고 리조트 안에 생활시설이 모두 있어 따로 나갈 필요도 없고 좋아요. 올 크리스마스때 또 가려합니다. ##### Jung Hyun Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### SOUNG HEE Jan 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 겨울왕국 평창 알펜시아 콘도는 연식이 느껴졌습니다. 눈이 와서 길이 눈에 덮여 이국적인 타운 느낌이 났습니다. 스위트룸임에도 침대가 없는 객실은 많이 불편했지만 침대가있는 객실이 좋았어요. 조식 장소, 식당, 라운지 등이 각 동에 흩어져있어 불편했습니다만, 또 나름의 매력은 있었어요. 다만 모든끼니를 외부에서먹기에 조식만이라도 편하게 실내복으로입고가면좋았을텐데 외부에 있고 또 너무춥다보니 아침을 먹으러가기위해 완전무장을하고 나갔던점이 많이 불편했습니다. 4박하는동안 몽블랑에서 조식을 해결함 ##### SOUNG HEE Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### sungjin Jan 12, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort 시설개선및 청결 상태불량 ##### sungjin Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Verified traveller Jan 1, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### 많은 개선이 필요합니다. 10년전쯤 가족여행하였을 때에는 시설이 좋았다는 느낌이었는데 이번에 다시 숙박하였을 때는 여러 가지 문제점이 있었습니다. 전반적으로 시설이 낙후하였습니다. 화장실 문고리가 떨어져 나갔고 샤워기 헤드가 고정이 되지 않아 사워중에 큰 혼란이 있었습니다. 화장실 청소도 아주 부실했습니다. 드라이기는 찬 바람만 나왔습니다. 그리고 옷장문은 시트지가 떨어져서 열 때마다 소리가 났습니다. 침구도 문제인게 너무 요가 너무 작고 얇아서 개선이 필요해 보입니다. 전반적으로 리노베이션이 되어야 할 것 같습니다. ##### Verified traveller Stayed 3 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Hotels with Free Airport Shuttle in Fort St. John](https://www.expedia.ca/Fort-St-John-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d57378-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [Toronto Marriott Markham](https://www.expedia.ca/Toronto-Hotels-Toronto-Marriott-Markham.h19413674.Hotel-Information) > > [Heidi Korea](https://www.expedia.ca/Hongcheon-Hotels-Heidi-Haus.h20481666.Hotel-Information) > > [Hotel Riu Reggae - 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