Desk, soundproofing, iron/ironing board, cribs/infant beds
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Reviews of Hôtel Lune Etoile La Pardieu

2 out of 5
Hôtel Lune Etoile La Pardieu
89 Boulevard Gustave Flaubert, Clermont-Ferrand, Puy-de-Dome

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 198 reviews" "
Rating 8 - Good. 104 out of 198 reviews" "
Rating 6 - Okay. 35 out of 198 reviews" "
Rating 4 - Poor. 9 out of 198 reviews" "
Rating 2 - Terrible. 8 out of 198 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable for a night's sleep.
Clean, not bad, automated easy check-in. My guess is you'd only stay here on your way passing through to elsewhere, or maybe as a place to sleep while driving into the mountains. Comfortable enough, not all that cozy, and no elevator.
Stayed 1 night in Dec 2023

4/10 Poor

paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelled strongly of smoke and the bathroom was not clean
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a quick stop, comfortable bedding, and friendly staf
Stayed 1 night in Aug 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for to stop for the night.
It was a good stay for the night. Drove from Paris on our way to Barcelona. Unfortunately they double charged me. I went to the front desk to inquire and they said it was like an "authorization" and it should go away. Um...I've worked on hotels and charges typically don't just (go away). I will have to contact my bank to resolve the issue. Other than that. The hotel was good.
Stayed 1 night in Jun 2017

8/10 Good

Mark, New York, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Budget Hotel with great breakfast.
Close to transportation. Helpful hotel staff. Great breakfast. Clean rooms. Secure layout.

8/10 Good

Paul , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel on main road artery three miles fro
The breakfast was varied - cheese and ham, cereals, fresh fruit, several fruit juices - and the breakfast room was light and airy. The price was very reasonable. Both members of staff with whom I spoke were friendly and helpful.

8/10 Good

Daniel, N. Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities
Economical and Pleasant Stay
Very compact room but very clean. Economical when staying several nights. Good breakfast. Excellent, very friendly and helpful staff. On-site parking. Lots of restaurants nearby and within walking distance which was a bonus. Note that front desk has limited opening hours. Would use again.

10/10 Excellent

Tomas, Brno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room for a family for short stays is great. It is forbidden to eat in the rooms and also there is no common space where you would eat if you bring in your own food:( An electric watter kettle would be welcomed.

6/10 Okay

Greg, Canada

Liked: Cleanliness, staff & service
We stayed here one night on the way to Paris from Barcelona. Had 8 people in our group (4 adults, 4 children). We booked two family rooms which had one double bed and two bunks. Was not possible to get adjoining rooms as there are only 3 family rooms in the hotel and they are on separate floors. No elevator. Staff was very helpful, rooms were clean and beds were decent but not great. Was ok for a one night stopover. Air conditioning was available. A bit on the expensive side compared to other hotels we have stayed in, but was one of the cheaper options available in Clermont-Ferrand and had good access from the A75.

8/10 Good

David, Sewansea

Liked: Cleanliness, staff & service, property conditions & facilities
very good value overnight stop
very clean, modern, very good shower room with hot water, free parking, free wifi in your room. excellent moules restaurant next door. Just a few 100 yards from the free A75 Motorway South

6/10 Okay

g p, Derbyshire

Liked: Cleanliness, staff & service
Adequate
Hotel is adequate but beware when booking that check in doesn't begin until 5pm and the hotel remains closed until then. A overnight stop is ok but not recommended for longer

10/10 Excellent

Danyale, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C'est bonne!
We were transitioning cities in Clermont-Ferrand and only needed a hotel for 1 night. This hotel provided a clean and comfortable room, excellent staff that all spoke English as well as French, and a suitable breakfast. We were very pleased with our stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Stéphane

Stayed 1 night in Dec 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
un scandale
mon séjour n´a pas pu avoir lieu. sir la route j´ai réservé tardivement vers 22h, la fiche montre une possibilité d´entrée jusqu'à minuit. ĺa réservation faite et payée le mail vous informe qu´il faut appeler avant 21h30! Conclusion à l´arrivée nous étions à la rue mais l´hébergement n´est pas remboursé et impossible d´en demander le remboursement !
Stayed 1 night in Aug 2023

2/10 Terrible

Lucille

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel en bord de route très bruyant même la nuit. Chambre mal isolée. Salle de bain salles et pas d'eau chaude. A fuir !
Stayed 1 night in Aug 2023

8/10 Good

Roland, VIENNE

Stayed 1 night in Apr 2023

8/10 Good

Alain

Stayed 1 night in Apr 2023

8/10 Good

fredrick

Stayed 1 night in Feb 2023

2/10 Terrible

célia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Wahib on Nov 30, 2022
Bonjour CéliaPourquoi nous mettre la note de 2/10 alors que vous n'avez pas dormi dans l'hôtel.En effet des frais de non-présentation vous ont été facturé ce qui est tout à fait normal !!!Vous souhaitant une agréable journéeLa direction

2/10 Terrible

Adam

Stayed 1 night in Nov 2022
Response from Wahib on Nov 30, 2022
Bonjour Adam**SCANDALEUX***Pourquoi nous mettre la note de 2/10 alors que vous n'avez pas dormi dans l'hôtel. En effet des frais de non-présentation vous ont été facturé ce qui est tout à fait normal !!!Vous souhaitant une agréable journéeLa direction

8/10 Good

Elsa

Stayed 1 night in Aug 2022

8/10 Good

Patricia

Stayed 2 nights in Aug 2022

8/10 Good

Maud

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Hotel bien situé mais bruyant. Une nuit au rez-de-chaussée ma chambre était à côté du placard plomberie et les bruit d’eau n’ont pas arrêté de la nuit, parking très petit
Stayed 1 night in Nov 2021

10/10 Excellent

Roland, VIENNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bonne accueil, bon petit déjeuner établissement parfaitement en rapport avec le nombre d'étoile
Stayed 1 night in Oct 2021
Response from Wahib on Oct 26, 2021
Bonjour Roland Merci pour votre commentaire Bonne journée et à bientôt Wahib

10/10 Excellent

BENOIT

Stayed 2 nights in Oct 2021
Response from Wahib on Oct 26, 2021
Bonjour Benoît Merci pour votre note A bientôt dans votre hôtel clermontois Contact Hôtel Lune Etoile Cordialement Wahib

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Moyen
Insonorisation pas terrible. Salle de bain très petite. Accueil sympa.
Stayed 1 night in Oct 2021

8/10 Good

Jean Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

Julien

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ok pour une nuit mais pas plus
Les chambres sont trés petites, difficile de caser 2 gros bagages, et sont mal insonorisées. Petit déjeuner moyen. Accueil à la réception le matin assez désagréable. Si vous ne quittez pas votre chambre assez tô pour le ménage, on vous le fera bien savoir.
Stayed 1 night in Sep 2021

6/10 Okay

Vivi

Stayed 1 night in Aug 2021

8/10 Good

Philippe

Travelled with family
Liked: Staff & service
Stayed 4 nights in Jul 2021
Response from Wahib on Jul 28, 2021
Bonjour Philippe Merci pour votre note A très bientôt dans votre hôtel Clermontois Cordialement Wahib

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréablement surpris
Ne connaissant pas ce genre d'hotel, Nous étions étonnés de découvrir qu'il y a une chaine. Très propre à l'intérieur et extérieur. Chambre très bien équipée , spacieuse très bien décorée, calme: on s'y sent bien. Par contre je ne sais pas s'il y a un ascenseur pour monter les bagages.
Stayed 1 night in Jul 2021
Response from Wahib on Jul 28, 2021
Bonjour Daniel Merci pour votre commentaire qui nous flatte réellement. Notre établissement ne dispose pas d'ascenseur. A très vite dans votre Contact Hôtel Lune Etoile Bien cordialement Wahib

10/10 Excellent

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuit impeccable après une longue route, petit déj copieux
Stayed 1 night in Jul 2021
Response from Wahib on Jul 28, 2021
Bonjour Sandrine Merci pour votre commentaire Au plaisir de vous accueillir de nouveau dans votre Contact Hôtel Lune Etoile lors de votre prochain passage sur Clermont-Ferrand Cordialement Wahib

10/10 Excellent

Martine

Stayed 1 night in Jul 2021
Response from Wahib on Jul 21, 2021
Bonjour Martine Merci pour votre note A très bientôt dans votre hôtel Lune Etoile Clermont-Ferrand Cordialement Wahib

10/10 Excellent

alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from wahib on Jul 2, 2021
Bonjour Alexandra Nous vous remercions pour votre note A très vite dans votre Contact Hôtel Lune Etoile lors de votre prochain passage à Clermont-Ferrand Cordialement Wahib

10/10 Excellent

nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
belle decouverte
de passage dans la region .hotel bien placé propre .repas du soir sous forme de bocaux tres bon et copieux .belle decouverte personnel sympathique
Stayed 1 night in May 2021
Response from wahib on May 25, 2021
Chère Nathalie, Nous vous remercions d’avoir pris le temps de partager votre avis suite à votre séjour dans notre Contact Hôtel Lune Etoile Clermont-Ferrand. Nous vous remercions pour votre aimable commentaire sur l'ensemble de nos services. Nous espérons avoir l’opportunité de vous accueillir à nouveau très prochainement à Clermont-Fd, Cordialement, Wahib

8/10 Good

Hervé

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour un déplacement professionnel, convient très bien. Calme et sérieux.
Stayed 3 nights in May 2021
Response from wahib on May 18, 2021
Bonjour Hervé Nous vous remercions pour votre commentaire A très vite dans votre hôtel Clermontois ;-) Bien cordialement Wahib

8/10 Good

Valérie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Hurdebourg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bien
Convient tout à fait pour une nuit en étape. Chambre familiale spacieuse, bon petit-déjeuner
Stayed 1 night in Aug 2020

6/10 Okay

Charlaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

4/10 Poor

frederic

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
nous avons trouvé des punaises de lits mortes dans les draps, ce qui nous a fortement inquiété pour la nuit
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2020

8/10 Good

THIERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple pratique,confortable
Simple d'accès,confortable,très bon rapport qualité prix.tres bon accueil,malgre 'e protocole Covid
Stayed 3 nights in Jul 2020

8/10 Good

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité prix
Hotel bien situé, restaurants à proximités. Les chambres ne sont pas très grandes. Acceuil sympa.
Stayed 1 night in Jul 2020