Title: Hotel Mousai Cancun Ocean Front Adults Only - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Mousai Cancun Ocean Front Adults Only Travelers find oceanfront relaxation at this adults-only Cancun retreat, where two outdoor pools and a full-service spa offer perfect vacation balance ## Photo gallery for Hotel Mousai Cancun Ocean Front Adults Only ![Rooftop terrace - Hotel Mousai Cancun Ocean Front Adults Only (Punta Sam)](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/abaa429f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/96af49e6-ab90-4836-a66d-23e52193ea1c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Premium bedding, down comforters, minibar, in-room safe - Hotel Mousai Cancun Ocean Front Adults Only (Punta Sam)](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/e46cc8b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, body treatments - Hotel Mousai Cancun Ocean Front Adults Only (Punta Sam)](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/1b4289e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - Hotel Mousai Cancun Ocean Front Adults Only (Punta Sam)](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/2b18ee92.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Mousai Cancun Ocean Front Adults offers a peaceful getaway with two outdoor pools and a poolside bar. Enjoy a full-service spa with hydrotherapy, manicure/pedicure services, and facial treatments for complete rejuvenation. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Pool - All-inclusive - Spa - Parking included - Free WiFi - Restaurant VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=108813979&PinnedHotelID=108813979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=108813979&PinnedHotelID=108813979&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 9 - Jan. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=108813979&PinnedHotelID=108813979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=108813979&PinnedHotelID=108813979&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=108813979&PinnedHotelID=108813979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=108813979&PinnedHotelID=108813979&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=108813979&PinnedHotelID=108813979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=108813979&PinnedHotelID=108813979&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Corner Suite Ocean Front ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/9e8cc446.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 1367 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Suite 2 Queen Beds Ocean Front ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/e861bc01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 2 Queen Beds Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 947 sq ft - Ocean view - Sleeps 3 - 2 Double Beds ### View all photos for Suite 1 King Bed Ocean Front ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/351b2b0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 1 King Bed Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 947 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Two Bedroom Corner Suite Ocean Front ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/fe6481d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Corner Suite Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 2316 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Two Bedroom Master Suite ![View from room](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/e36b6c0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Master Suite ### Highlights Furnished balcony Separate dining area Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Down duvet - 2187 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Ultra Corner Suite Ocean Front ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/9e8cc446.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Corner Suite Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 1370 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Ultra Suite 1 King Bed Ocean Front ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/351b2b0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Suite 1 King Bed Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 947 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Ultra Suite 2 Queen Beds Ocean Front ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/e861bc01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Suite 2 Queen Beds Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 947 sq ft - Ocean view - Sleeps 3 - 2 Double Beds ### View all photos for Ultra Two Bedroom Corner Suite Ocean Front ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/fe6481d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Two Bedroom Corner Suite Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 2316 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Ultra Two Bedroom Master Suite ![View from room](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/e36b6c0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Two Bedroom Master Suite ### Highlights Furnished balcony Separate dining area Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Down duvet - 2187 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ## You may also like Ad ![Building design](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99930000/99924100/99924030/dd6779d8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Mousai Cancun Adults Only - All Inclusive Punta Sam - Pool - All-inclusive - Spa - Parking included 9.6 Exceptional 89 reviews CA $1,139 CA $1,383 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Punta-Sam-Hotels-Hotel-Mousai-Cancun-Adult-Only.h99924030.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=180141&destination=Punta Sam&destType=MARKET&latLong=21.235803,-86.802414&searchId=d0391ec2-2fa8-42ac-9459-1e589e64f7ed&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/21000000/20060000/20051900/20051835/cf403c9e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garza Blanca Resort & Spa Cancun - 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Couples Only All Inclusive Playa Mujeres - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,004 reviews CA $935 CA $1,131 total includes taxes & fees Jan 13 - Jan 14 [](https://www.expedia.ca/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information?chkin=2026-1-13&chkout=2026-1-14&rm1=a2®ionId=180141&destination=Punta Sam&destType=MARKET&latLong=21.235803,-86.802414&searchId=d0391ec2-2fa8-42ac-9459-1e589e64f7ed&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1680000/1672500/1672497/e2138eef_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Excellence Playa Mujeres - Adults Only All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.2 Wonderful 1,383 reviews CA $932 CA $1,127 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=180141&destination=Punta Sam&destType=MARKET&latLong=21.235803,-86.802414&searchId=d0391ec2-2fa8-42ac-9459-1e589e64f7ed&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8680000/8673200/8673168/46f39925_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Finest Playa Mujeres by The Excellence Collection - All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.0 Wonderful 1,525 reviews CA $747 CA $909 total includes taxes & fees Jan 13 - Jan 14 [](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information?chkin=2026-1-13&chkout=2026-1-14&rm1=a2®ionId=180141&destination=Punta Sam&destType=MARKET&latLong=21.235803,-86.802414&searchId=d0391ec2-2fa8-42ac-9459-1e589e64f7ed&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Sam-Hotels-Hotel-Mousai-Cancun-Ocean-Front-Adults.h108813979.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Sam-Hotels-Hotel-Mousai-Cancun-Ocean-Front-Adults.h108813979.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.22985%2C-86.80283&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vlGCvviQFEI5N_1iUEM377v9Rnw=) Carretera a Punta Sam Km. 5.2, Zona Continental de Costa Mujeres, Punta Sam, QROO, 77400 #### What's nearby - Punta Sam Ferry Terminal \- 14 min walk \- 1.2 km - Punta Sam Beach \- 14 min walk \- 1.2 km - El Meco Archaeological Site \- 3 min drive \- 2.6 km - Mujeres Beach \- 4 min drive \- 2.9 km - North Beach \- 47 min drive \- 9.1 km #### Getting around - Cancun Intl. Airport (CUN) - 36 min drive #### Restaurants - ‪The Deli - ‬10 min walk - ‪Restaurant Flamingos - ‬15 min walk - ‪The Rooftop - ‬7 min walk - ‪caprichos villa del palmar - ‬13 min walk - ‪Don Fernando Lobby Bar - ‬6 min drive ## About this property ### Hotel Mousai Cancun Ocean Front Adults Only Luxury resort near Ultramar Ferry Puerto Juárez You can look forward to a poolside bar, a rooftop terrace, and a coffee shop/cafe at Hotel Mousai Cancun Ocean Front Adults Only. Indulge in a hot stone massage, a manicure/pedicure, and a body treatment at the onsite spa. At the 12 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 3 bars. Other perks at this resort include: - 2 outdoor pools - Free valet parking - Airport drop-off service (surcharge), a gift shop, and concierge services - An elevator, coworking spaces, and smoke-free premises Room features All 88 rooms have comforts such as private outdoor hot tubs and 24-hour room service, in addition to perks like premium bedding and furnished balconies. Extra conveniences in all rooms include: - Hypo-allergenic bedding and down comforters - Rainfall showers, designer toiletries, and hair dryers - 50-inch Smart TVs with digital channels - Smart speakers, daily housekeeping, and desks ### All-inclusive details All-inclusive room rates at Hotel Mousai Cancun Ocean Front Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Building design](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/0c6c705d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mousai Cancun Adults Only - All Inclusive Punta Sam - Pool - All-inclusive - Spa - Parking included 9.6 Exceptional 89 reviews CA $1,139 CA $1,383 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/103000000/102290000/102284400/102284314/d4999c1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excellence Coral Playa Mujeres - Adults Only All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.2 Wonderful 336 reviews CA $1,008 CA $1,220 total includes taxes & fees Jan 12 - 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Adults Only All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.2 Wonderful 1,383 reviews CA $932 CA $1,127 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=1672497&PinnedHotelID=1672497&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/27400/27301/4c3ebf9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 1,003 reviews CA $1,268 CA $1,540 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=27301&PinnedHotelID=27301&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107720000/107713000/107712995/2dde6cbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SLS Playa Mujeres – ALL Inclusive Collection Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.0 Wonderful 773 reviews CA $743 CA $910 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=107712995&PinnedHotelID=107712995&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour airport drop-off shuttle on request for a surcharge - Free valet parking on site ### Food and drink - 12 restaurants - 3 bars/lounges - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Blanca Blue - Bocados Steak House - Hiroshi - NOI Ristorante Italiano - The Rooftop ### Things to do - 2 outdoor pools - Full-service spa - Gym ### Conveniences - 24-hour front desk - Gift shop/newsstand ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages ### Business services - 24-hour business center - Coworking space ### Outdoors - Beach towels - Beach umbrellas - On the beach - Outdoor furniture - Rooftop terrace ### Full-service spa - 16 treatment rooms - Aromatherapy - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator (39 inch wide door) - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 9 floors - Built in 2024 - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 50-inch smart TV with digital channels - Pay movies - Smart speaker ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property ### Property is also known as Mousai Cancun Ocean Front Hotel Mousai Cancun Ocean Front Adults Hotel Mousai Cancun Ocean Front Adults Only Hotel Hotel Mousai Cancun Ocean Front Adults Only Punta Sam Hotel Mousai Cancun Ocean Front Adults Only Hotel Punta Sam ## Frequently asked questions ### Does Hotel Mousai Cancun Ocean Front Adults Only have a pool? ### How much does it cost to stay at Hotel Mousai Cancun Ocean Front Adults Only? ### Is Hotel Mousai Cancun Ocean Front Adults Only pet-friendly? ### How much is parking? ### What time is check-in at Hotel Mousai Cancun Ocean Front Adults Only? ### What time is check-out at Hotel Mousai Cancun Ocean Front Adults Only? ### Does Hotel Mousai Cancun Ocean Front Adults Only provide a shuttle to the airport? ### Are there all-inclusive benefits at Hotel Mousai Cancun Ocean Front Adults Only? ### Where is Hotel Mousai Cancun Ocean Front Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Mousai Cancun Ocean Front Adults Only Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 8.6 Staff & service ### 9.4 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 11 8 - Good 1 6 - Okay 0 4 - Poor 3 2 - Terrible 1 ## Reviews ### 4/10 Poor #### Tony Oct 23, 2025 Liked: Cleanliness, property conditions & facilities After staying at Hotel Mousai in Puerto Vallarta for a week and experience the best service I'd experienced at a hotel I was excited to experience Mousai in Cancun. It cost noticeable more than my stay in Puerto Vallarta for the Ultra Corner Suite but I had no doubt I'd experience the same or better. I only came to Cancun for Mousai. I was disappointed that the qu ##### Tony Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Bich Hoa Thi Jun 10, 2025 Liked: Amenities Beautiful hotel. Love the arts. ![](https://a.travel-assets.com/ugc/hotel-reviews/91e066df-fc52-4404-a419-46ee65dd8d82-1749580035025.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bich Hoa Thi Stayed 4 nights in Jun 2025 ### 4/10 Poor #### Tony Oct 22, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service I was disappointed in the price point compared to the overall service received. I'd stayed at Mousai in Puerto Vallarta where I booked the Ultra Corner Suite and thought the service would be the same. I felt no different than guests at the other hotels on the property despite having a "Butler" . It was a challenge getting rides, bar service and other things during my stay. ##### Tony Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Gerard Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service. Very nice room. Will be back! ##### Gerard Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Joseph Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The personal attention was fantastic! ##### Joseph Stayed 5 nights in Feb 2025 ### 8/10 Good #### Sagy Mar 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities To far from the hotel zone ##### Sagy Stayed 4 nights in Mar 2025 ### 2/10 Terrible #### Ahmad hussein May 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool is horrible very small. Got the the hotel and i was surprised that it was not all exclusive. They make me bay extra 2200 dollars for me and my wife. Paid the extra 2200 dollars and then i was charged for every drink i had. Drinks are not even included in the all exclusive package. Do not reserve at this hotel. ##### Ahmad hussein Stayed 7 nights in May 2025 ### 10/10 Excellent #### Sacha Feb 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I hadn't been at an all exclusive for at least 10 years following multiple disappointing 5 star experiences. We decided to give Hotel Mousai a try for a short 5 day trip to wind off and get away from our kids. We were overwhelmed by the quality of everything Mousai has to offer. Room was great, staff was great, rooftop terrace was amazing with a nice chill vibe, NOI restaurant serves premium food and drinks. Other guests were respectful and quiet but still ready to have fun. You cannot go wrong at Mousai and we will definitely go back. ##### Sacha Stayed 5 nights in Jan 2025 ### 4/10 Poor #### Brian Feb 25, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Dissapointing This place was okay, but tiny little fixable details just kept dragging it down to the point that I wouldn’t recommend staying there. Their little iPad controllers in the rooms barely work, and with no physical controls on the walls you are left without crucial things like fans so we were waking up in a pool of our own sweat every morning. We had to cover 10 different little blinking lights all over the room at night. Staff linger in your room when delivering food to the point you have to tell them to leave. Staff told us one price multiple times, only to be uncharged by nearly 100% for things like the spa. The hotel called one of the scam cartel taxis that cost 150 dollars for a short trip for us. Even had a firework lit in my face by a waiter at dinner for my birthday without warning. Inhaling a bunch of toxic firework exhaust was not what I ordered for dinner. We had fun regardless. Just a bunch of really silly things that could easily be fixed. Its new development, so plenty of time to improve ##### Brian Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Diego Jun 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo top ##### Diego Stayed 5 nights in May 2025 ### 10/10 Excellent #### Dmitry Nov 21, 2025 ##### Dmitry Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### ASHRAF Nov 11, 2025 ##### ASHRAF Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### mauricio najera May 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### mauricio najera Stayed 4 nights in May 2025 ### 10/10 Excellent #### Gabriel May 7, 2025 ##### Gabriel Stayed 3 nights in May 2025 ### 10/10 Excellent #### Donna Feb 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Donna Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Howard Jan 23, 2025 ##### Howard Stayed 3 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - 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