Ratings based on 111 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Beautiful resort

Posted 7-Aug-2017
Excellent service, location and amenities. A paradise resort.
Comment from Hotel Management
8-Aug-2017 by Ane - Director of Public Relations , Hotel Management
Thank you Abelardo for your review. We are thrilled to hear that you enjoyed your time in Paradise. We hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from Oro Valley, AZ

Paradise in Punta Mita

Posted 2-Aug-2017
Pros: Check-in and check-out was personal and without wait Beach services and personal were spot on
Location: Location is basically on a private beach and is intentionally remote. The golf course next door offers breakfast and lunch for a change of pace.
Everything was perfect. Relaxed check-in with drinks, room was ready and had Champagne waiting, room opened up to the beach, all facilities were spotless, meals and service were punctual, all personnel were happy and greeted us by name.
Comment from Hotel Management
8-Aug-2017 by Ane - Director of Public Relations , Hotel Management
Thank you so much John for taking the time to share the details of your recent experience at our resort. We are thrilled you had such an amazing time with us and enjoyed your time at our beautiful facilities, beaches and golf. Our service is something we are very proud of and are very happy you experienced it firsthand. We hope to welcome you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing

Posted 1-Aug-2017
Overall beautiful and excellent hotel. Great layout with nice pools and nice beach. Rooms are spacious and luxurious. Highly recommend.
Comment from Hotel Management
8-Aug-2017 by Ane - Director of Public Relations , Hotel Management
Many thanks for taking the time to post a review about your recent stay. It sounds like you had a fabulous time, and that makes us very happy! Our beach and poolside is certainly one of the highlights at the resort. We hope we have the opportunity to welcome you back to paradise again very soon!
5 out of 5
by A verified traveller from Long Island NY

Beautiful Hotel!

Posted 30-Jul-2017
The hotel is spectacular but it is NOT kid friendly at all. It is very lay back and mellow the ambiant is not for preteens & teens.
Comment from Hotel Management
8-Aug-2017 by Ane - Director of Public Relations , Hotel Management
Dear K, We appreciate you taking the time to detail your recent stay and regret to learn of the challenges you experienced. I am happy to share that a new beautiful area for young adults will be opening this December and hope to have the opportunity to welcome you and your family back to an enhanced resort very soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Ambiance + Service = Paradise

Posted 29-Jul-2017
What more can you say about The Four Seasons Punta Mita? The staff is consistently friendly and helpful, the rooms are clean, spacious and have an amazing view, and the pools, beach, food and activities are excellent!
Comment from Hotel Management
4-Aug-2017 by Ane Director of Public Relations, Hotel Management
Thank you Andrew for your feedback and kind words. We are glad you had a pleasant vacation and enjoyed staying with us. Nice pictures! Looking forward welcoming you back to paradise!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Vacation!!

Posted 26-Jul-2017
Pros: Great Hotel!!
Cons: Service
It was a great stay beautiful location good food and good service. Service could be improved little more had some issues but not a biggy
Comment from Hotel Management
28-Jul-2017 by Ane - Director of Public Relactions , Hotel Management
Good day, Thank you for staying with us and your honest feedback. I am sorry to hear about your issues. We would love to welcome you back soon and have the opportunity to change you perception about our service. Best
5 out of 5
Recommended
for Everyone
by A verified traveller from ny ny

Posted 20-Jul-2017
Loved the hotel and location. They don't do as good a job at explaining where things are or amenities when you first check in but overall they try very hard to please you. Loved the daily complimentary treats by the pool and beach. Wish they had more restaurant choices or themed buffets occasionally. Brunch buffet was ok but could offer better salad selection. Didn't offer a dessert section. My kids wished they could make golf carts complimentary with the room like in casa de campo but I don't believe the property is large enough for it. Otherwise superb property and we loved it.
Comment from Hotel Management
8-Aug-2017 by Ane - Director of Public Relations , Hotel Management
Thank you for taking the time to share the details of your recent experience at our resort. We are thrilled you and your family had such an amazing time with us and enjoyed your time in paradise! Our service is something we are very proud of and are very happy you experienced it firsthand. We hope to welcome you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller from Palos Verdes, CA

Great service BUT

Posted 18-Jul-2017
Despite of letting the front desk know (ahead of time and at our arrival) that we were in our honeymoon the Front Desk assigned our room to the Kid Central wing of the Hotel, too noisy and chikdren were out of control. Also, the air conditioning broke that first night and at our return from dinner we found a huge puddle of water in our room, the Front Desk didn't help us with another room, instead they send house keeping with a bunch of towels very late at night and maintenance game to the room until the next morning, so me and my wife had to walk in wet towels. You would expect this to happen in a Holiday Inn and not in a Four Seasons. Otherwise, the Service of the rest of the stage, the facilities, the beaches and the location was impeccable
Comment from Hotel Management
8-Aug-2017 by Ane - Director of Public Relations , Hotel Management
Dear Mig, We appreciate you taking the time to detail your recent stay, this help us continue growing and improving day by day. We regret to learn of all the challenges you experienced with your room especially during such an important celebration and will make sure to share this note with the team. We hope to have the opportunity to welcome you back in the future so we can provide you the Four Seasons service that we strive for.
5 out of 5
Recommended
for Everyone
by A verified traveller from new york

Great staff and services

Posted 10-Jul-2017
The hotel is set into different units sprawled over a large property. Great beachfront with all water sports available including free snorkle and fins and sea kayaks. Staff services on the beach was fantastic. They made sure you had bottled water in coolers and food for order.
Comment from Hotel Management
13-Jul-2017 by Four Seasons Resort Punta Mita, Hotel Management
Thank you for sharing your experience! We are thrilled you had such a wonderful time with us and were able to experience some of the best things our resort has to offer: our service and our activities. We hope to welcome you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from los angeles

Authentic and perfect vacation

Posted 26-Jun-2017
First I want to thank all the employees of the Four seasons Punta Minta. From the concierge to the adult pool with Jesus and Cruz, everything and everyone was attentive to details. This made our anniversary stay more than comfortable. We enjoyed very much both restaurants for dinner and loved our breakfast in the morning with a georgous view and homemade croissant especially made for us at our request. I just wished the lunch menu had a little more diversity and character. The service was outstanding and we can't wait to come back. This time we will stay in front of the beach next to our favorite spot. Where you can see the iguanas climbing trees and pelicans fishing. The spa was probably the most beautiful design I ever seen. Absolutely wonderful and completely open all day to guests. The massages were great and the gym had all the necessary equipment. Well done Fourseasons. You reached our expectations.
Comment from Hotel Management
13-Jul-2017 by Four Seasons Resort Punta Mita, Hotel Management
Thank you for taking the time to share your experience Vanessa. We are thrilled you had such a wonderful visit with us and we will share your comments with all the team including Jesus and Cruz from Pool and Beach! So glad to read you were able to experience some of the best things our resort has to offer and enjoy the restaurants and the new Spa! We hope to welcome you back in the future.