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Susurros del Corazón Auberge Resorts

Photo gallery for Susurros del Corazón Auberge Resorts

Ocaso - 4 Bedroom Beach Casa with Pool | Terrace/patio
Exterior
Oceanview Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Restaurant
Separate tub and shower, deep soaking tub, rainfall showerhead, slippers

Overview of Susurros del Corazón Auberge Resorts

Susurros del Corazón Auberge Resorts

4.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
Map
Desarrollo El Banco, Carretera a La Cruz de Huanacaxtle Km 14, Punta de Mita, NAY, 63734

Explore the area

  • Popular LocationPunta de Mita Beach5 min walk
  • Popular LocationPunta de Mita Sea Pool7 min drive
  • Popular LocationDestiladeras Beach7 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)50 min drive

Room options

About this area

Punta de Mita

Located in Punta de Mita, Susurros del Corazón Auberge Resorts is on the beach. Punta Mita Expeditions and Punta Mita Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Cruz Sunday Market and Sayulita Farmers Market. Discover the area's water adventures with sailing and swimming nearby, or enjoy the great outdoors with ecotours.
Visit our Punta de Mita travel guideOpens in a new window
Map

What's nearby

  • Punta de Mita Beach - 5 min walk
  • Punta de Mita Sea Pool - 7 min drive
  • Destiladeras Beach - 7 min drive
  • Punta Mita Expeditions - 8 min drive
  • Litibu Golf Course - 9 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 49 min drive

Restaurants

  • Bluewater Grill - 5 min drive
  • Manatees Pool Lounge - 5 min drive
  • Starprestige Lounge - 10 min drive
  • Kupuri Punta Mita Beach Club - 7 min drive
  • buffet el nopal - Iberostar playa mita premium gol - 10 min drive

About this property

Susurros del Corazón Auberge Resorts

4-star hotel
A swim-up bar, a beach bar, and a coffee shop/cafe are just a few of the amenities provided at Susurros del Corazón Auberge Resorts. This hotel is a great place to bask in the sun with a white sand beach, sun loungers, and beach umbrellas. Treat yourself to a massage at the onsite spa. Enjoy a meal at the two onsite restaurants. Enjoy onsite activities like surfing/body boarding and snorkeling. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
Other perks include:
  • 3 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), express check-out, and multilingual staff
  • Outdoor furniture, an elevator, and wedding services
Room features
All 59 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Heating and ceiling fans
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Rainfall showers and deep soaking tubs
  • 55-inch LCD TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–11:00 AM for a fee: USD 50 for adults and USD 50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Snorkeling
  • Spa tub
  • Surfing/bodyboarding

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 11 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 40 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per night
  • Resort fee: 16 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 50 for adults and USD 50 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Susurros del Corazón Auberge Resorts Hotel
Susurros del Corazón Auberge Resorts Punta de Mita
Susurros del Corazón Auberge Resorts Hotel Punta de Mita

Frequently asked questions

Does Susurros del Corazón Auberge Resorts have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Susurros del Corazón Auberge Resorts?

As of Jun 6, 2023, prices found for a 1-night stay for 2 adults at Susurros del Corazón Auberge Resorts on Jun 25, 2023 start from CA $1,341.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Susurros del Corazón Auberge Resorts pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 40 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Susurros del Corazón Auberge Resorts?

Valet parking is free at this property.

What time is check-in at Susurros del Corazón Auberge Resorts?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Susurros del Corazón Auberge Resorts?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Susurros del Corazón Auberge Resorts located?

Nestled on the beach, this Punta de Mita hotel is 0.3 mi (0.4 km) from Punta de Mita Beach and 0.6 mi (1 km) from Bay of Banderas. El Anclote Beach and Punta de Mita Sea Pool are also within 3 mi (5 km).

Susurros del Corazón Auberge Resorts Reviews

Susurros del Corazón Auberge Resorts Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 1 out of 5 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 1 out of 5 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 0 out of 5 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 5 reviews" "
" "2 - Terrible 0%

10.0/10

Cleanliness

9.2/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Excellent

mahdees

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in May 2023

6/10 Okay

Fay, Manhattan Beach

Liked: Cleanliness, property conditions & facilities
I will start by saying that my friends and I were excited to try the new hotel. We typically stay at the Four Seasons or St. Regis when we vacation to Punta Mita once a year but love the Auberge properties because of the service and the beautifully designed properties. The property is beautiful, I would even say stunning but the staff and service is lacking the Auberge touch. I assume the property was a five star resort but it felt more like a 3.5 or 4. Our concierge that was assigned to us lacked in customer service and checking in with us, the pool service was slow, the food options are limited and aside from the bartenders, the staff is not friendly and helpful. In addition, they had a conference coming in that bought out the resort so there was a huge push to get everyone out of the resort on our last day. Not only did we feel the lack of service, friendliness but rushed. With other upscale resorts down the street such as Four Seasons and St. Regis, you would think the hotel would try to set themselves apart.
Stayed 4 nights in May 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous but….
This hotel is fabulous. Beautiful room, grounds and beach. Food was good - some things were delicious and some were meh. The staff was great, friendly and helpful. Nice comfortable beach chairs and 3 big pools. Only 59 rooms which kept things intimate. Workout area was small but had new equipment and met our needs. I do have some complaints, tho. First of all, there is a 15% service charge AND a 16% tax on all food and drinks. That’s 31% added to all ready expensive drinks and food. In the restaurants they offer you still or gas water without telling you they charge you for water. The have “house” water, which is free, but they don’t let you know that. At breakfast they offer you pastries without telling you there is a charge for them. It’s like they are offering something free but it’s not free and there’s the additional 31% on top of what they charge! As the hotel is very pricey to begin with - these little additions were aggravating when the bill came. My last complaint was “the spa”. They are building a spa. They still are offering massages which are given in 3 of the 59 hotel rooms. I’m cool with that but to charge premium spa rates $250ish for an 80 minute massage with an additional 31% fee attached seems a bit much - you’re in a hotel room with no spa amenities.
Stayed 5 nights in Mar 2023

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Facilities, rooms and property. The attention to detail is unmatched. Just go. You will not be sorry.
Stayed 3 nights in Mar 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Experience
Beautiful property. Beautiful rooms. Beautiful people. There has obviously been a great deal of thought and intention put into the experience they are trying to deliver at Susurros del Corazón. It was excellent. Definitely worth a visit. Just go.
Stayed 5 nights in Nov 2022