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Reviews of VIK hotel Arena Blanca

4 out of 5
VIK hotel Arena Blanca
White Sand, Carretera Arena Gorda, Punta Cana, La Altagracia

Reviews

7.0

Good

Rating 10 - Excellent. 73 out of 362 reviews" "
Rating 8 - Good. 124 out of 362 reviews" "
Rating 6 - Okay. 93 out of 362 reviews" "
Rating 4 - Poor. 48 out of 362 reviews" "
Rating 2 - Terrible. 24 out of 362 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really safe resort, lots of beach chairs to chose from, and a good balance of shade and sun tanning options if you are trying to manage exposure to the sun. Security keeps people off the resort from approaching you to sell something.
Stayed 4 nights in Oct 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you're looking for a quite relaxing place to stay.
Stayed 5 nights in Sep 2023

4/10 Poor

Jacklyn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
JUST KNOW THAT WI-FI IS ONLY AVAILABLE IN THE RESTAURANT OR LOBBY. There’s no Wi-Fi in your rooms. The staff was nice but honestly and truly this hotel is run down/ outdated . There were stains on my bed, the bathroom sink was clogged up. I had initially booked for 4 nights due to the price but ended up booking for Catalonia resort. The difference was like day and night. I enjoyed my stay at Catalonia. It’s mostly senior people at the VIK resort and the food was limited and not visually appetizing. Book if this is your first experience with an all inclusive so when you book better you’d appreciate it .

10/10 Excellent

jean

Stayed 3 nights in Aug 2023

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was great and the service was good and the food was excellent and the water the beach was great and I highly recommended to anyone who’s looking for a place to go in vacation
Stayed 10 nights in Aug 2023

6/10 Okay

Anne-Christine

Travelled with partner
The beach was amazing; food is ok but there is room for improvement, they lacked variety. The bed was uncomfortable; somes parts of bathroom were rusty. Lots of kids and families there. Overall it was a good stay, budget friendly
Stayed 4 nights in Jul 2023

6/10 Okay

Victoria Ramona Alvarez

Liked: Cleanliness, staff & service
Muchos huéspedes nos quejamos del aire acondicionado en la habitación en mi caso solo tuve Dos días funcionando Pregunte por alguna compensación y md dijeron k no era posible Ya yo había perdido mi primer día de hotel por cancelación del vuelo por parte de jet blue cosa ajena al hotel pero solicité servicios de caja de seguridad y al menos me la pudieron dar free como compensación al menos de la falta de aire acondicionado La llave la use 5 días y me cobraron 6 días Tenían poca disponibilidad de cambiar dólares en la recepción aún yo buscaba csmbio para dejarles propinas😱
Stayed 6 nights in Jun 2023

4/10 Poor

rondineli

Travelled with family
Disliked: Cleanliness
Very disappointed
Stayed 4 nights in May 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Apr 2023

6/10 Okay

Griselda

Liked: Cleanliness, staff & service
The drinks where all terrible even the sodas everything but the water was very bad. food was ok. you get what you pay for....... the service was good the spot is good the pillows are too hard lol.
Stayed 4 nights in Apr 2023

6/10 Okay

SUELA

Stayed 4 nights in Mar 2023

6/10 Okay

JOSEPH DAVID

Liked: Cleanliness, staff & service
Resort ws bit run down
Stayed 4 nights in Mar 2023

6/10 Okay

Hiva

Travelled with partner
Liked: Cleanliness
Most part was good but food quality wasnt as good as expected.

8/10 Good

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff and food was very good. Bar needs larger glasses.
Stayed 5 nights in Jan 2023

10/10 Excellent

Katelynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very open and relaxing :)

8/10 Good

Sara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was perfect for our vacation. It was small enough to feel intimate and safe, the pool and beach area were nice, and the staff was friendly and helpful. Dining options for a vegetarian were limited to the buffet and the snack bar, which were sufficient but a little boring after 5 days. There wasn’t a locking safe in the hotel room and it was difficult to lock the patio doors. But we didn’t encounter any safety concerns.

8/10 Good

PABLO

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall is a good place. The bedrooms and bathroom showers are a little outdated.

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. I felt a generally friendly vibe from the staff and the guests.
Stayed 6 nights in Oct 2022

6/10 Okay

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
The food was cold all the time
Stayed 10 nights in Sep 2022

6/10 Okay

Eric

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I liked the staff , but my bed gave me this bad break out on my shoulders and I discovered that the bed was just being re-made but the sheets weren’t being changed which made me break out on terrible on my arms it’s looks like I have walked into poison ivy or sumac . The food and drinks basically all closed at 10pm and then the cost of leaving the resort was expensive that we had to cancel trips and books rides with Uber. The food was decent the first day but there was little to no variety. The same thing everyday it almost became nasty .
Stayed 7 nights in Aug 2022

10/10 Excellent

MUCHINERIPI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly
Stayed 4 nights in Jul 2022

6/10 Okay

Albert Abraham

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Hotel is crying out for a capital investment at all levels, the internet does not work, the gastronomy service is lousy, only a little better on Saturdays and Sundays, the rest of the week there is more hunger than in Africa, the night options are boring. Two Stars category, no more.
Stayed 5 nights in Jul 2022

2/10 Terrible

Albert

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property location was good and overall the hotel has an amazing view. The service of food was bad. As well as the alcohol selection
Stayed 2 nights in Jun 2022

10/10 Excellent

Svetlozar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eddie is a great employee and Leo the Bellman. Everything was great, thank you for a great stay. This is underrated hotel, should get more credit for the hard work of the staff and the great location.
Stayed 5 nights in Jun 2022

10/10 Excellent

leda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything in there.i will be back
Stayed 10 nights in Apr 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was above and beyond my expectations. Having the covid test on property to return to the United States was a huge plus
Stayed 3 nights in Mar 2022
Response from VIK-Sales on Apr 19, 2022
Thank you for your comment, we are happy that you enjoyed it, we hope to see you again soon.

8/10 Good

RAUL, NEW ORLEANS

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2022

10/10 Excellent

Luis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Muy bueno Excelente
Stayed 3 nights in Sep 2021

6/10 Okay

Sol, Milan

Liked: Cleanliness, property conditions & facilities
It’s quite an old hotel but it's well kept
Stayed 1 night in Sep 2021

6/10 Okay

Emmanuel

Liked: Staff & service
Stayed 2 nights in Sep 2021

6/10 Okay

Victoire

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was depressing, service was bad, food was limited and horrible, it was not clean, do not think of coming back here. I am very easy going and flexible, I don’t expect at all, but this hotel need help all around, some of their staff were very impatient and not very helpful. There was a few good staff, but it this was not a nice experience.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention of the employees
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
****Note, this place looks like it is getting back on its feet after covid. It looks like it's trying to recover. Cons -Only two restaurants - No buffet - Maybe after covid it'll get open -No entertainment -No one at the main desk when you arrive you have to walk into the heart of hotel to get to the reception (I believe they are working on this) -Language barrier - you should speak basic Spanish -Food was a hit or miss -Only a limited choice of deserts offerred which is fruit, ice cream, flan, bananna pudding, chocolate fondant and tiramisu (all inclusive??? No cake, pie or muffins offered) -Only one station to get coffee which is the main bar -Gargantuan amount of Seaweed on the beach - but it was the season for it -Major maintenance needed -No sports bar, staff entertainment or activities. - only two pools - overgrown landscaping - No posting of designated hours for meals times - Poor communication such as no specific on where to get your covid test done, that you need to pay for it the day of -NO gift shop on premise-so you can't get toothpaste or sunscreen. - No Spa or Gym - Nothing is near by - No town, mall ect. PROS -Get upgraded!! To the Cayena members only-included sodas in fridge, digital safe, smart tv(netflix) & 3 balconies/sitting areas(real beach view) they might try to place you in building 2,3,4, where you can see the beach from a distance. - white sands-soft - Wifi is excellent - AC is excellent Best employees was 1. Pascual - best customer service 2
Stayed 7 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, todos se esmeraron en la atención a pesar de las restricciones.
Stayed 6 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍nice, love it, would like to come back next year
Stayed 14 nights in Sep 2019

6/10 Okay

NYGirl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This property was very clean, the staff was great. I would not, however, rate it four stars. Free wifi was only in the lobby. There was a charge for using the safe in the room (never been charged for that). The food wasn't amazing, It was just okay. The foreign tourists who stay at the property smoke literally everywhere in the hotel making it quite uncomfortable for those who dislike cigarette smoke. Every morning I was haggled to buy a tour or to partake in a time share meeting. That was annoying since i just really wanted to relax alongside my family. The waitstaff was very friendly, the reception as well. Very clean rooms.
Stayed 3 nights in Sep 2019

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
For what it is this hotel is great. When you arrive you may think it’s dated but it’s quite simple and you begin to love it. Everything is pretty close to your bedrooms and after two days you’ll appreciate that. The food is gorgeous...I can’t fault it. We never got sick and it’s all delicious!! They have a few restaurants on site as well as their world buffet. Snacks are available all day and night. I think where they could improve is their night time entertainment for adults, however there are so many local clubs a short taxi ride away for $ 15 return journey
Stayed 10 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Satisfies Your Beach Needs
It is a solid 3.5 / 5.0 hotel...the beach is nice/quiet/clean....that is what you come for! It's a good choice if you need a quiet, clean, getaway - that is affordable. Walking outside the hotel is pretty dangerous at night though...so plan on taxi's or staying on Resort campus.
Stayed 3 nights in Dec 2017

8/10 Good

Teddybear, Sheboygan, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COST
Was not happy with price, shortly after booking the visit in June with Travelocity I was informed by VIK that I was to pay an additional fee off $166.00 because there computer made a mistake. Travelocity guarantees there prices, they told me I had to pay the additional fee.
Stayed 7 nights in Dec 2017

6/10 Okay

Mr. C, NY, NY

Liked: Staff & service
1St Time All Inclusive Experience
Being my first visit to the island, I did not plan accordingly. Did not anticipate seclusion of the property. No easy access to the city. 99% of guests were all European. My being Black, I did not find the atmosphere too friendly. (Even had one unfriendly encounter with a German fellow; 1/2 my age, twice my size, & rude)! Also, quality of the food at 2 seperate meals was not worth it. (Even though it was inclusive. Cocktails too were sub-par, as none were premium brands). Facilities are nice, & staff very pleasant, but experience needed to be supplemented with other activities/interests.
Stayed 3 nights in Aug 2017

10/10 Excellent

Julianna, Albuquerque, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel right on the beach
Me and my cousins took a week long girls trip to the DE in July for my birthday, it was the best vacation of my life. All the staff is super friendly they make you feel like family. Pablo our bartender was fantastic made the perfect drinks. The hotel was clean and the food was amazing. The beach was clean and beautiful! It's an experience I will never forget it felt like home, and We will be going back in January for TWO WEEKS! can't wait
Stayed 7 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got food poisoning, terrible staff
Got food poisoning at this resort, and had to be sent to the emergency room outside the resort which cost over $800. The hotel staff didn't check on us or offer any reimbursement for the expense at the emergency room. When we tried to ask for reimbursement, they said they wouldn't be able to and didn't even apologize for what had happened. Had to got o the emergency room again once we arrived in NY and the results were the same as in DR, it was a stomach bug gotten from food or water at the resort. We did not go outside the resort, so it wasn't anything from outside. We sent the doctor reports over to the hotel to prove to them that it was from the food consumed there and they still said they will not be able to reimburse anything back. The staff was unapologetic about what had happened. This was a terrible experience, we went on vacation to relax and enjoy, and ended up sick, and spending a lot more money. I would not recommend anyone staying here.
Stayed 14 nights in Jun 2017

6/10 Okay

Hector, New Britain, CT

Disliked: Property conditions & facilities
Needs Updating
It was just OK not a place to return too. Staff was friendly. The entire hotel needs upgrading and or updating. Food was just ok, the bar and drink selection was bad and watered down. Good for families on a budget.
Stayed 8 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff we had a great time . I took every dance class I could . They had food shacks next to the pool and beach you can also get drinks
Stayed 4 nights in Aug 2017

2/10 Terrible

tonytumbao, NewYork

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old facilities
This resort is very old and needs a major update. We were in the Cayena part which is supposed to be their VIP members only part. Despite this, the room was very musty and decrepid. The food was ok nothing to rave about. They use very cheap liquor everywhere in the property (sports bar, lobby, the disco etc) except the Cayena part where they serve national drinks. So you could only drink a half decent cocktail if you stay in the Cayena part of the property The only bright spot was the pool and some of their staff. I cannot stress how you should stay away.
Stayed 4 nights in Jul 2017