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Overview of Royalton Punta Cana Resort and Casino - All Inclusive

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On the beach, scuba diving, beach volleyball, 2 beach bars
3 outdoor pools
3 outdoor pools
3 outdoor pools

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationArena Gorda Beach1 min walk
    Popular LocationHard Rock Golf Club at Cana Bay17 min walk
    Popular LocationPunta Blanca Golf Course13 min drive
    AirportPunta Cana (PUJ-Punta Cana Intl.)31 min drive
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  • Luxury Room

    4.2/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsLuxury Room
  • Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

    Room amenities

    • 1141 sq ft
    • Ocean view
    • Sleeps 8
    • 1 King Bed and 2 Queen Beds
    More detailsLuxury Chairman Two Bedroom Suite Ocean Front Diamond Club
  • Luxury Swim out Room Diamond Club

    Room amenities

    • 517 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsLuxury Swim out Room Diamond Club
  • Honeymoon Jacuzzi Suite Diamond Club

    Room amenities

    • 538 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsHoneymoon Jacuzzi Suite Diamond Club
  • Luxury Presidential Jacuzzi Swim Out One Bedroom Suite Diamond Club

    Room amenities

    • 732 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsLuxury Presidential Jacuzzi Swim Out One Bedroom Suite Diamond Club
  • Luxury Presidential Jacuzzi Swim Out Two Bedroom Suite Diamond Club

    Room amenities

    • 1141 sq ft
    • Sleeps 8
    • 1 King Bed and 2 Queen Beds
    More detailsLuxury Presidential Jacuzzi Swim Out Two Bedroom Suite Diamond Club
  • Luxury Room Diamond Club

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsLuxury Room Diamond Club
  • Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

    Room amenities

    • 732 sq ft
    • Partial ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsLuxury Presidential Jacuzzi One Bedroom Suite Diamond Club
  • Luxury Presidential Jacuzzi Two Bedroom Suite Diamond Club

    Room amenities

    • 1141 sq ft
    • Partial ocean view
    • Sleeps 8
    • 1 King Bed and 2 Queen Beds
    More detailsLuxury Presidential Jacuzzi Two Bedroom Suite Diamond Club
  • Luxury Ocean View Room Diamond Club

    Room amenities

    • 398 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsLuxury Ocean View Room Diamond Club

About this area

Punta Cana

Located in Punta Cana, Royalton Punta Cana Resort and Casino - All Inclusive is next to a golf course and on the beach. Palma Real Shopping Village and San Juan Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dolphin Island and Downtown Punta Cana. Traveling with kids? Don't miss Dolphin Explorer. Spend some time exploring the area's activities, including golfing.
Visit our Punta Cana travel guide
Popular Location

What's nearby

  • Arena Gorda Beach - 1 min walk
  • Hard Rock Golf Club at Cana Bay - 17 min walk
  • Iberostar Golf Course - 10 min drive
  • Punta Blanca Golf Course - 13 min drive
  • White Sands Golf Course - 17 min drive

Getting around

  • AirportPunta Cana Intl. Airport (PUJ) - 31 min drive

Restaurants

  • Marche Gourmet — 1 min walk
  • Zen Teppanyaki and Sushi — 1 min walk
  • El Huarique — 12 min drive
  • Ca Javi — 13 min drive
  • Onno's Bavaro — 13 min drive

About this property

Royalton Punta Cana Resort and Casino - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Royalton Punta Cana Resort and Casino - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 485 rooms offer thoughtful touches like free minibar items and bathrobes, as well as comforts such as pillowtop beds and premium bedding. Free WiFi and furnished balconies or patios are standard, as are flat-screen TVs with satellite channels.
Royalton Punta Cana Resort and Casino - All Inclusive offers 485 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Aerobics

Kids' club

Supervised activities for children between 2 and 12 years old

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Safety Assured Vacations Protocol (Blue Diamond Resorts)
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 6 restaurants and 1 coffee shop/café
  • 2 beach bars, 2 poolside bars and 6 bars/lounges
  • Free daily reception
  • 24-hour room service

Things to do

  • 9 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Pool access ramp on site

More

  • 3 casino gaming tables
  • 5 casino slot machines
  • Casino (450 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 20 2020 to September 30 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 23 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Punta Cana Casino Resort
Royalton Punta Cana All Inclusive
Royalton Punta Cana Casino
Royalton Punta Cana Resort & Casino All Inclusive
Royalton Resort & All Inclusive
Royalton Punta Cana All Inclusive All-inclusive property
Royalton Resort Casino All Inclusive
Royalton All Inclusive
Royalton Punta Cana
Royalton All Inclusive All-inclusive property
Royalton Punta Cana Inclusive
Royalton Punta Cana All Inclusive
Royalton Punta Cana Resort and Casino - All Inclusive Punta Cana

Frequently asked questions

Can I cancel my reservation for free at Royalton Punta Cana Resort and Casino - All Inclusive and receive a full refund?
Yes, Royalton Punta Cana Resort and Casino - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Royalton Punta Cana Resort and Casino - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Royalton Punta Cana Resort and Casino - All Inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Royalton Punta Cana Resort and Casino - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Royalton Punta Cana Resort and Casino - All Inclusive?
Valet parking is free at this property.
What time is check-in at Royalton Punta Cana Resort and Casino - All Inclusive?
Check-in is from 3 PM - 11:30 PM.
What time is check-out at Royalton Punta Cana Resort and Casino - All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Royalton Punta Cana Resort and Casino - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, mini golf, and more.
Where is Royalton Punta Cana Resort and Casino - All Inclusive located?
Located in Punta Cana, this beachfront property is next to a golf course, 0.1 mi (0.1 km) from Arena Gorda Beach, and within 9 mi (15 km) of Macao Beach and Palma Real Shopping Village. Bavaro Beach and Dolphin Island are also within 12 mi (20 km).
4.0
Very good
5 - Excellent
330
4 - Good
228
3 - Okay
103
2 - Poor
49
1 - Terrible
48

4.3/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great vacation. Hands down the best service I have ever received at any hotel. Our maitre-d Lenny was outstanding. He was there for all of our needs and took great care of us. The star of the show was our beach bar waitress Yeraldin Mejia. She always had a great energy about her and a big smile on her face. She should be promoted. Yeraldin went the extra mile when it came to service, even going to other bars to get us what we needed. I can’t recall anyone on the staff telling us no. They went out of their way to say yes. The resort itself is gorgeous. The beach is amazing and second to none. The shows were well done and entertaining. Lots to do for everyone. I would definitely recommend Royalton Punta Cana and cannot wait to go back. Thank you for a great vacation!
Stayed 4 nights in Nov 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff plus the company they hire to do all the activities was amazing
Stayed 5 nights in Nov 2020

3/5 Okay

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
I'm going to say a lot of things, but if you only read the first sentence, know that the Royalton Punta Cana is mediocre in nearly every way. Arrival: Confusing for the diamond club members, no signage or direction. Check in: Equally confusing, we weren't given any guidance or instruction Butler service: Terrible, I'm still not sure what the butler does beside putting soda in the fridge. On average it took about 3 requests via Whatsapp to get anything done. Housekeeping: The best part of the stay, if you're happiest about your room being clean, that should tell you something. Food: The food is not good, ranging from far below average to average. The steakhouse is where we had our only decent meal. The buffet service is a mess, more options are needed for breakfast & lunch. You are better off getting room service. Facilities: Fine, not spectacular but fine Atmosphere: Family friendly, not a lot of wild partying Check out: As confusing as check in Service: Housekeeping aside the service was below average, no one really seemed to know what was going on. Waiters/waitresses were slow and you will have to ask for things multiple times in order to get them. Overall: It's a 3 star resort, basically because of the location, but service is 2 star. I'd pay more next time, stay elsewhere and (hopefully) get better service. Punta Cana is nice, but I don't see any reason to return to the Royalton.
Stayed 5 nights in Nov 2020

1/5 Terrible

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
The food was horrible!!!! Some of the staff was nice! No one spoke to us about the property unless we asked
Stayed 4 nights in Nov 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our view of the ocean, it was amazing to open the doors to the relaxing sounds. Staff is second to none accommodating and nice! We were however disappointed by the value perceived for upgrading to diamond. We saw no additional benefits beyond access to the diamond beach area where we could get service while laying out. There was no access to premium sprits, and the staff were very reluctant to restock our minibar with even beer, all things we’ve been used to on previous Royalton visits. Seemed like we paid extra to get not much more than anyone else.
Stayed 4 nights in Oct 2020