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Paradisus Grand Cana - All Inclusive

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Private beach, white sand, free beach shuttle, beach umbrellas
Private beach, white sand, free beach shuttle, beach umbrellas
Private beach, white sand, free beach shuttle, beach umbrellas
Indoor spa tub

Overview of Paradisus Grand Cana - All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Paradisus Grand Cana - All Inclusive

5.0 star property

4.2/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Playa de Bavaro, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationLos Corales Beach5 min walk
  • Popular LocationCocotal Golf and Country Club12 min walk
  • Popular LocationPalma Real Shopping Village13 min walk
  • AirportPunta Cana (PUJ-Punta Cana Intl.)25 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

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About this area

Punta Cana

Located in Punta Cana, Paradisus Grand Cana - All Inclusive is next to a golf course and on a private beach. Cocotal Golf and Country Club and Cana Bay Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Palma Real Shopping Village and Downtown Punta Cana. Enjoy the great outdoors with ecotours, hiking/biking trails, and ziplining, or hop on a segway rental nearby and explore all the area has to offer.
Visit our Punta Cana travel guideOpens in a new window
Map

What's nearby

  • Los Corales Beach - 5 min walk
  • Cocotal Golf and Country Club - 12 min walk
  • Palma Real Shopping Village - 13 min walk
  • Aromas Museum - 4 min drive
  • Manati Park Bavaro - 10 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

About this property

Paradisus Grand Cana - All Inclusive

5-star property with pools, private beach, full-service spa
Catch some rays on Paradisus Grand Cana - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Paradisus Grand Cana - All Inclusive offers 432 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms and include desks. Beds feature premium bedding. A pillow menu is available. This Punta Cana property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
A private beach, 4 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Maia Spa by Natura Bissé. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room. Public bath/onsen services include an outdoor public bath (no minerals).

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 8 AM–10 AM
  • 9 restaurants
  • 6 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 27 holes of golf
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycling
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Horse riding/rentals
  • Karaoke
  • Nightclub
  • Pilates classes
  • Playground
  • Shopping mall
  • Shopping
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubhouse
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Outdoor public bath (no minerals)
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

NEW Grand Reserve Paradisus Palma Real All Inclusive Hotel
NEW Grand Reserve Paradisus Palma Real All Inclusive Punta Cana
NEW Grand Reserve Paradisus Palma Real All Inclusive
NEW Grand Reserve Paradisus Palma Real All Inclusive Punta Cana
NEW Grand Reserve Paradisus Palma Real All Inclusive Punta Cana
NEW Grand Reserve Paradisus Palma Real All Inclusive
Paradisus Grand Cana
Paradisus Grand Cana All Inclusive
Paradisus Grand Cana - All Inclusive Punta Cana
The Grand Reserve at Paradisus Palma Real – All Inclusive
Paradisus Grand Cana - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 239 out of 383 reviews
5 - Excellent 62%
Rating 4 - Good. 61 out of 383 reviews
4 - Good 16%
Rating 3 - Okay. 42 out of 383 reviews
3 - Okay 11%
Rating 2 - Poor. 18 out of 383 reviews
2 - Poor 5%
Rating 1 - Terrible. 23 out of 383 reviews
1 - Terrible 6%

4.6/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2br swim up. The room was perfect! The resort is great for families. I wish we would have chosen an adult only resort since it was a girls trip. The beach is a golf cart away but we didnt mind. Their beach has a bar, wait staff, and food trucks all included. Food on resort was not great. Drinks suck. The hibachi was the best food and service. Our concierge for our room, Gustavo, was great!
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is beautiful, and our rooms (largest double suite with private jacuzzi and pool) was incredible! The only disappointment was the food. uggg! We had the worst food we've ever had on a vacation, here. This was our first time staying at an all-inclusive and this was my biggest concern. Reservations were difficult to get but we got them and the food even at their best restaurants, was subpar at best. The Rockin' R or something like that, sports bar, was definitely the worst one. I couldn't believe they were allowing that quality of food come out. It was obviously frozen first and hardly edible. The steak house was so disappointing. The drinks were terrible. The only decent food we got was at the ceviche bar and the crepe truck. The guy who made the crepes was one of our highlights. He was such a joy! So sweet and crepes were an awesome sweet treat while we listened to the live music. Give this guy a raise! We had 1 room issue- there was sand in our kids outdoor jacuzzi the 2nd night we were there... meaning someone else had been there. We hadn't gone to the beach yet and used it the night before in fresh swimsuits. I called the front desk and just simply got an apology. Nothing else. It was a little unsettling because the jacuzzi is right outside where my children sleep. We noticed a few things pointing towards someone using the private pools but the jacuzzi was just a bit too close. Other than that our stay was good.
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are super clean and comfortable. Room service is great. Food was good but I do recommend you make reservations the first day you arrive. We did the next day and they said everything was full. They still helped us and got us booked two nights for dinners in two restaurants but that was the only uncomfortable process. Other than that the amenities where great kids loved the kid zone and water park. Overall we had a great time and would come back.
Stayed 6 nights in Jun 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here! Worst customer service experience and I had the upgrades experience! The beach is horrible they have little lunch wagons with people trying to sell you things. I had the swim up with and extra guest of roaches! The room smelled like mildew the ac wasn’t working neither was the phone! The room service was cold and horrible tasting! Getting a reservation for a restaurant impossible! If you did get a reservation I spent 2 hours waiting for food! Food was mediocre at its best! The people at the front desk rude and lack knowledge of the hotels policy! After spending 7500 dollars worst experience ever! Don’t go here they SUCK!
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the beautiful place and friendly staff.
Stayed 4 nights in Jun 2022