Decent hotel, gorgeous beach
Really nice grounds, beautiful beach, didn't have trouble with our room. The staff... is hit and miss. Definitely over-worked staff that is mostly too exhausted for pleasantries. Awful line at the front desk. Advice for the travelers -- avoid going to the front desk! Use Guest Services whenever possible -- internet setup, room key issues, etc. The buffet was great, restaurants weren't bad either, bars were awesome. We were never hungry or thirsty. Thank you to all the staff who tried to make us feel welcome! Overall, not a bad stay. IMPORTANT -- this hotel does not provide shuttle/bus services to nearby shopping centers, like most other hotels, you can get transportation but they just take you to an obscure little shop with over-priced stuff, not to a market.
Comment from Hotel Management
23-May-2017 by Marcos Castillo, Hotel Management
We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests.
Thank you again for choosing our hotel on this occasion and for the courtesy of your time and it is our hope that you will give us the opportunity to better serve you in the future.