Grand Palladium Palace Resort Spa & Casino - All Inclusive

Photo gallery for Grand Palladium Palace Resort Spa & Casino - All Inclusive

Primary image
Private beach, white sand, sun loungers, beach umbrellas
6 outdoor pools, pool umbrellas, sun loungers
6 outdoor pools, pool umbrellas, sun loungers
6 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Palladium Palace Resort Spa & Casino - All Inclusive

Grand Palladium Palace Resort Spa & Casino - All Inclusive

4.0 star property

3.8/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
Map
Avda. Francia s/n, Playas de Bavaro, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationCortecito Beach8 min walk
  • Popular LocationPrincess Tower Casino Punta Cana17 min walk
  • Popular LocationCasino Diamante Punta Cana Grand11 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)25 min drive

Choose dates to view prices

About this area

Punta Cana

Located in Punta Cana, Grand Palladium Palace Resort Spa & Casino - All Inclusive is connected to a shopping center. Shoppers can check out Palma Real Shopping Village, while everyone can enjoy the natural beauty of Cortecito Beach and Macao Beach. Traveling with kids? Consider Downtown Punta Cana and Manati Park Bavaro. With snorkeling, windsurfing, and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Cortecito Beach - 8 min walk
  • Princess Tower Casino Punta Cana - 17 min walk
  • Aromas Museum - 4 min drive
  • White Sands Golf Course - 7 min drive
  • Casino Diamante Punta Cana Grand - 11 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • Onno's Bavaro - 16 min walk
  • Captain Cook Restaurant - 16 min walk
  • Capitan Cook - 16 min walk
  • Pastrata - 3 min drive
  • Dalia's Cafe & Bakery - 4 min drive

About this property

Grand Palladium Palace Resort Spa & Casino - All Inclusive

4-star property with pools, private beach, full-service spa
Catch some rays on Grand Palladium Palace Resort Spa & Casino - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 13 restaurants.
Grand Palladium Palace Resort Spa & Casino - All Inclusive offers 366 accommodations with indoor private spa tubs and MP3 docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

A private beach, 6 outdoor tennis courts, and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages spoken

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 13 restaurants
  • 2 beach bars, 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Bhogali
  • Sumptuori
  • Adelita
  • Portofino
  • El Dorado Steak House

Things to do

  • 18 holes of golf
  • 6 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Karaoke
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Motor boating
  • Motorized watercraft
  • Nightclub
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Skydiving
  • Spa tub
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (605 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 8 casino gaming tables
  • 8 casino slot machines
  • Beach towels
  • Casino (4000 square feet of space)
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private indoor spa tub
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 50 per person, per night and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Palace Spa Casino All Inclusive
Palladium Inclusive Inclusive
Grand Palladium Palace Spa Casino All Inclusive
Grand Palladium Palace Resort Spa Casino All Inclusive
Grand Palladium Palace Spa Casino All Inclusive Punta Cana
Palladium Spa Casino Inclusive

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 276 out of 650 reviews
5 - Excellent 42%
Rating 4 - Good. 160 out of 650 reviews
4 - Good 25%
Rating 3 - Okay. 95 out of 650 reviews
3 - Okay 15%
Rating 2 - Poor. 55 out of 650 reviews
2 - Poor 8%
Rating 1 - Terrible. 64 out of 650 reviews
1 - Terrible 10%

4.3/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The resort was nice and had plenty of things to do to stay busy. We stayed in a Jr Suite and it was spacious and good for our needs. The restaurant reservation system is not good since it requires the use of the app which doesn't activate for a few hours after you get your room which is likely to be the next day. The buffets are poorly staffed and you have to find waiters to come setup the table and provide water/drinks. The food stations were empty many times or you had to wait a while for things like Pizza to be cooked. The pizza would be done in a min and then you had to wait 10 minutes for the next pizza and hope you like the toppings that it'll have. We had a big group and so the manager (Matthew) was able to help us out and get reservations at the restaurants. If it wasn't for that, the app showed reservations available after 3 days which is ridiculous. The one restaurant we wanted to go to didn't show availability for the duration of the trip, but thanks to Matthew we were able to secure a reservation. The pools are plentiful and great for kids and adults. The beach was nice but there was a lot of seaweed on the beach so we mostly stayed away from it.
Stayed 5 nights in Jun 2022

4/5 Good

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so friendly
Stayed 5 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is amazing, enjoyed a lot. Specially the Indian restaurant, chef was so friendly and provided our big group (55 people) great vegetarian meals as we requested in such a short notice. Thanks a tons for Mr Singh’s hospitality. The buffet places in the resort are also providing great options and everything is so fresh!!
Stayed 5 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long wait for food and for staff to clear tables in dining service. Staff was pleasant and helpful. Beach was dirty no one clear the seaweed.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive, adult bar, adult Secret pool, I swim up bar swimming pool
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, our room was beautiful & the a-la-carte restaurants were delicious.
Stayed 7 nights in May 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was very subpar. We had two good meals in a week. Somebody constantly trying to sell something to you!! Excursions not as advertised. Do NOT do their fishing excursion!! Rooms were great. We had swim out suites.
Stayed 6 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hospitality
Stayed 3 nights in May 2022

2/5 Poor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We love the staff, most (such as Yomyra, Francel, Maximo, Luis A., Antonio, Luis) were super helpful and welcoming. We didn’t like that the hotel did not have more of the Dominican culture. It felt like it was geared more towards the American culture instead so it was like being in a resort back at home. We were looking forward to being able to enjoy the Dominican music and the minute you fall and everything that makes the Island BEAUTIFUL.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. They treated you like family and everyone was so friendly and welcoming, I almost didn’t want to come back home!! I will most definitely return!!!!! :)
Stayed 5 nights in May 2022