4/5 Good
Mrugesh
Travelled with family and small children
Jun 26, 2022
Liked: Cleanliness, amenities, property conditions & facilities
The resort was nice and had plenty of things to do to stay busy. We stayed in a Jr Suite and it was spacious and good for our needs. The restaurant reservation system is not good since it requires the use of the app which doesn't activate for a few hours after you get your room which is likely to be the next day. The buffets are poorly staffed and you have to find waiters to come setup the table and provide water/drinks. The food stations were empty many times or you had to wait a while for things like Pizza to be cooked. The pizza would be done in a min and then you had to wait 10 minutes for the next pizza and hope you like the toppings that it'll have. We had a big group and so the manager (Matthew) was able to help us out and get reservations at the restaurants. If it wasn't for that, the app showed reservations available after 3 days which is ridiculous. The one restaurant we wanted to go to didn't show availability for the duration of the trip, but thanks to Matthew we were able to secure a reservation. The pools are plentiful and great for kids and adults. The beach was nice but there was a lot of seaweed on the beach so we mostly stayed away from it.
Stayed 5 nights in Jun 2022