4/5 Good
Reginal, Madison, Mississippi
Travelled with family
30 Dec. 2020
Liked: Cleanliness, staff & service, amenities
The hotel has issues that need to be improved; the room's quality for the hotel price does not match. The food is ok, too much sweet (more than real food), the buffet is also American, not a lot of local food (if you plan to eat the Dominican cuisine, this is not the place to go). The beach is ok, but it is a better beach and pool in DR than at this hotel. Entertainment needs a lot improvement; I have seen better (It could be for the Covid). The positive: The people, excellent attention, memorable people, I remember mostly a lady at the guess desk, name Josefina, excellent service and attention, she tried the most to make our stay memorable. That attention is what makes the Dominican Republic a great place to visit, the people. Each person I interacted with it was a positive experience, and you can feel the willingness to help in everything with an honest and great smile.
Stayed 2 nights in Dec 2020
