- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE HOTEL TO STAY IN PUNTA CANA.
The beach smell terrible and look terrible, not a place that you will like to spend your time in Punta Cana. I left to a different hotel 10 minutes after arrival and the receptionist told me that I have to handle my refund with Hotels.com. Now hotels.com reject to give me the refund because the hotel says it can not be refunded.