Outdoor pool, sun loungers
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Reviews of The Central Park Hotel

3.5 out of 5
The Central Park Hotel
Bund Garden Road, Near Council Hall, Pune, Maharashtra

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 54 reviews" "
Rating 8 - Good. 24 out of 54 reviews" "
Rating 6 - Okay. 10 out of 54 reviews" "
Rating 4 - Poor. 3 out of 54 reviews" "
Rating 2 - Terrible. 2 out of 54 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Service was great! Ambience nice! Breakfast buffet good. Soft comfy beds. Hot showers. Downside was that my room smelled bad of mold. They really need to clean out the AC vent.
Stayed 4 nights in Dec 2023

10/10 Excellent

Alexander, Keizer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 5 nights in Nov 2023

8/10 Good

Abhik

Liked: Cleanliness, staff & service, property conditions & facilities
Just 1 km from Pune Railway station, this is a value for money hotel
Stayed 1 night in Sep 2023
Response from Ganesh Bhandare on Oct 28, 2023
Dear Sir, Namaste!!! We at “The Central Park Hotel” would like to take this opportunity to thank you for staying with us while your visit to Pune. We appreciate the valuable time you took to share your comments, We are glad that you enjoyed your stay with us. We look forward to welcoming you again on your next visit to Pune. With Warm Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Good stay, clean room, good breakfast buffet. Location was convenient as it was close to the railway station.
Stayed 1 night in Sep 2023
Response from Ganesh Bhandare. on Sep 16, 2023
Dear Guest,Namaste!!!Thank you very much for sparing your valuable time to share a feedback on your recent stay at The Central Park Hotel Pune.We appreciate your positive feedback for our hotel. We are indeed delighted that you enjoyed your stay.Please accept our sincere thanks once again for your inspirational feedback.Hope your next stay is just round the corner at The Central Park Hotel.Warm Regards,Ganesh BhandareAsst. Front Office Manager

10/10 Excellent

VISHAL

Stayed 1 night in May 2023
Response from Ganesh Bhandare on Jun 18, 2023
Dear Mr. Vishal, Namaste!!! We at “The Central Park Hotel” would like to take this opportunity to thank you for staying with us while your visit to Pune. We appreciate the valuable time you took to share your comments, We are glad that you enjoyed your stay with us. We look forward to welcoming you again on your next visit to Pune. With Warm Regards, Ganesh Bhandare. Asst. Front Office Manager.

10/10 Excellent

Hashim, Monroe

Stayed 1 night in May 2022

6/10 Okay

Vinod

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
My room was clean but showed clear signs of age and wear. TV did not work, and it took about 3 hours for management to get me wifi. Water pressure in the bath was an issue as well. I've stayed in basic, cheap hotels,but it's really disappointing that I be charged so much for a mediocre experience. Over price-quality mismatch.
Stayed 1 night in Nov 2019

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but some issues with AC in room however dealt with well ny front desk and Manager
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Mukul

Liked: Cleanliness, staff & service, room comfort
Hotel is decent, good location but needs some upkeep. One could get a better hotel for the same price.
Response from Mahesh Kumbhare on Jun 8, 2018
Dear Guest, Namaste!!!!! Thank you for sparing your valuable time to review The Central Park Hotel Pune on Expedia. Please accept my sincere apology that your request / feedback were not handled in an appropriate manner resulted unpleasant experience at The Central Park Hotel Pune I have met with all concerned team members and shared your experience; based on your feedback we have taken some corrective measures to ensure that such lapses do not occur in the future. I request you to kindly take this incident as a one off case which for sure is not the reflection of the usually high standards of services which are followed by us at The Central Park Hotel, Pune and hope the same should not stop you from coming back to us. The team and I, look forward to welcoming you back very soon. Warm Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel near to Railway station and also have a movie hall near by. Room are clean and spacious.
Stayed 2 nights in Mar 2018
Response from Mahesh Kumbhare on Jun 8, 2018
Dear Guest, Namaste!!!!! Thank you very much for sparing your valuable time to share your feedback on your recent stay at The Central Park Hotel Pune I thank you for all your positive comments regarding our rooms, foods, location and team members. I would be pleased to share the same with all team members. I am sure this will encourage them further in their endeavour to provide excellent service to all our valuable guests Please accept our sincere thanks once again for your inspirational feedback. It was indeed a pleasure having you at The Central Park Hotel Pune and we look forward to welcoming you along with your family soon again. Warm Regards,

6/10 Okay

Verified traveller

It's okay.minimal cost with minimal comfort
Air conditioner is not upto expectation. It tooks maximum hours to get u r room to 20cel. Bed is acceptable. Buffet is expensive. Despite paying high you have very less options. No point of paying higher prices for this stay.
Stayed 2 nights in Mar 2018
Response from Mahesh Kumbhare on Jun 8, 2018
Dear Guest, Namaste!!!!! Thank you for sparing your valuable time to review The Central Park Hotel Pune on Expedia. Please accept my sincere apology that your request / feedback were not handled in an appropriate manner resulted unpleasant experience at The Central Park Hotel Pune I have met with all concerned team members and shared your experience; based on your feedback we have taken some corrective measures to ensure that such lapses do not occur in the future. I request you to kindly take this incident as a one off case which for sure is not the reflection of the usually high standards of services which are followed by us at The Central Park Hotel, Pune and hope the same should not stop you from coming back to us. The team and I, look forward to welcoming you back very soon. Warm Regards,

4/10 Poor

Harminder, Amritsar

Disliked: Staff & service
Bad experience.
I will never come to this hotel again.I was disappointed by the hotel staff and Expedia. Never going to deal with Expedia anymore.
Stayed 1 night in Jan 2018
Response from Mahesh Kumbhare on Jun 8, 2018
Dear Guest, Namaste!!!!! Thank you for sparing your valuable time to review The Central Park Hotel Pune on Expedia. Please accept my sincere apology that your request / feedback were not handled in an appropriate manner resulted unpleasant experience at The Central Park Hotel Pune I have met with all concerned team members and shared your experience; based on your feedback we have taken some corrective measures to ensure that such lapses do not occur in the future. I request you to kindly take this incident as a one off case which for sure is not the reflection of the usually high standards of services which are followed by us at The Central Park Hotel, Pune and hope the same should not stop you from coming back to us. The team and I, look forward to welcoming you back very soon. Warm Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Pune
Excellent value, very comfortable and friendly staff. Breakfast is amazing!
Stayed 4 nights in Jan 2018
Response from Mahesh Kumbhare on Jun 8, 2018
Dear Guest, Namaste!!!!! Thank you very much for sparing your valuable time to share your feedback on your recent stay at The Central Park Hotel Pune I thank you for all your positive comments regarding our rooms, foods, location and team members. I would be pleased to share the same with all team members. I am sure this will encourage them further in their endeavour to provide excellent service to all our valuable guests Please accept our sincere thanks once again for your inspirational feedback. It was indeed a pleasure having you at The Central Park Hotel Pune and we look forward to welcoming you along with your family soon again. Warm Regards,

10/10 Excellent

Anonymus, Aussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and friendly staff
I have a beautiful experience. the hotel was nice and the lcation perfect to travel and visit the city as well.
Stayed 2 nights in Nov 2017
Response from Mahesh Kumbhare on Jun 8, 2018
Dear Guest, Namaste!!!!! Thank you very much for sparing your valuable time to share your feedback on your recent stay at The Central Park Hotel Pune I thank you for all your positive comments regarding our rooms, foods, location and team members. I would be pleased to share the same with all team members. I am sure this will encourage them further in their endeavour to provide excellent service to all our valuable guests Please accept our sincere thanks once again for your inspirational feedback. It was indeed a pleasure having you at The Central Park Hotel Pune and we look forward to welcoming you along with your family soon again. Warm Regards,

10/10 Excellent

Chiranjiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely highly recommend
Stayed 2 nights in Oct 2017
Response from Mahesh Kumbhare on Jun 8, 2018
Dear Guest, Namaste!!!!! Thank you very much for sparing your valuable time to share your feedback on your recent stay at The Central Park Hotel Pune I thank you for all your positive comments regarding our rooms, foods, location and team members. I would be pleased to share the same with all team members. I am sure this will encourage them further in their endeavour to provide excellent service to all our valuable guests Please accept our sincere thanks once again for your inspirational feedback. It was indeed a pleasure having you at The Central Park Hotel Pune and we look forward to welcoming you along with your family soon again. Warm Regards,

10/10 Excellent

Saket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It was great stay.. staff is prompt n helpful from the reception area to the room service..Had been traveling with my 1 year old daughter was a bit sceptical but these guys are a thumbs up. Also to mention good food and clean too.
Response from Mahesh Kumbhare on Jun 8, 2018
Dear Guest, Namaste!!!!! Thank you very much for sparing your valuable time to share your feedback on your recent stay at The Central Park Hotel Pune I thank you for all your positive comments regarding our rooms, foods, location and team members. I would be pleased to share the same with all team members. I am sure this will encourage them further in their endeavour to provide excellent service to all our valuable guests Please accept our sincere thanks once again for your inspirational feedback. It was indeed a pleasure having you at The Central Park Hotel Pune and we look forward to welcoming you along with your family soon again. Warm Regards,

2/10 Terrible

manoj, pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness, incompetent staff
The room was not clean, the food was stale, complained to the staff but no help. Will never ever book rooms in this hotel

6/10 Okay

Farhan

Disliked: Property conditions & facilities
The hotel was good but was not maintained well and situation of the sofa cushion & carpet really bad.

6/10 Okay

PRATAPKARAN

When I extended my stay for a late checkout at 6 p.m., the hotel insisted on charging me their regular room rate for the whole day , which was Rs.2500 plus taxes.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Need train staff
Very less amenities in room, no minibar. Staff not giving importance to guests, FO staff busy with their phones. A good breakfast with untrained staff. No efforts to talk with house guest while breakfast, using unhygienic methods to serve tea & coffee. I noticed a person using AP spoon handle to stirr tea. Not even greet guests.. on 23.10.2016 sunday guests are holding plates in hand searching place to sit but not even single person inform them that they have place to sit inside.. bell desk & HK staff was surprisingly better than others... atleast they understand the needs..

8/10 Good

Ganesh

8/10 Good

Muthu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
Great service. Great rooms.

8/10 Good

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

sangeeta, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
The Central Park exceeded my expectations. Staff was very courteous. Breakfast was amazing. Food was really good. I enjoyed my stay. I recommend staying here.

8/10 Good

RANBIR, Mission Viejo, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay friendly staff good restaurant and breakfast buffet

6/10 Okay

saras singh

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The smell on the floor and room was bad.

8/10 Good

Ravi, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was short and comfortable.
Response from Kenneth on Sep 19, 2015
Dear Guest, Greetings from The Central Park Hotel. We thank you for staying with us during your visit to Pune. We look forward to have you back when in Pune. Regards, Kenneth Ferrao Front Office Manager

8/10 Good

Sourav, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location,
Nice overall experience, would definitely come back here on my next visit to Pune..
Response from Kenneth on Mar 6, 2015
Dear Guest, We at “The Central Park Hotel” would like to take this opportunity to thank you for staying with us while your visit to Pune. We appreciate the valuable time you took to share your comments on Trip advisor and are glad that you enjoyed your stay with us. We look forward to welcoming you again on your next visit to Pune. Regards, Kenneth Ferrao

8/10 Good

Haresh, Samtani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel superb location
Really had a super stay. Very comfortable clean. Not a chance for any complaint
Response from Kenneth on Mar 6, 2015
Dear Guest, We at “The Central Park Hotel” would like to take this opportunity to thank you for staying with us while your visit to Pune. We appreciate the valuable time you took to share your comments on Trip advisor and are glad that you enjoyed your stay with us. We look forward to welcoming you again on your next visit to Pune. Regards, Kenneth Ferrao

6/10 Okay

Verified traveller

nice hotel
its a good hotel and value for money
Response from Kenneth on Apr 25, 2015
Dear Guest, We at “The Central Park Hotel” would like to take this opportunity to thank you for staying with us while your visit to Pune. We have noted your comment about the pool and have done the needful. We appreciate the valuable time you took to share your comments on Expedia and are glad that you enjoyed your stay with us. We look forward to welcoming you again on your next visit to Pune. Regards, Kenneth Ferrao

8/10 Good

PB, Bengalooru

Liked: Staff & service, room comfort
Friendly & Accommodating Staff
The swimming pool is bad, and so is the entrance to it. But overall a nice hotel. Comfortable & clean. The staff were really nice & helpful - especially the Front Desk.
Response from Kenneth on Mar 6, 2015
Dear Guest, We at “The Central Park Hotel” would like to take this opportunity to thank you for staying with us while your visit to Pune. We have noted your comment about the pool and have done the needful. We appreciate the valuable time you took to share your comments on Expedia and are glad that you enjoyed your stay with us. We look forward to welcoming you again on your next visit to Pune. Regards, Kenneth Ferrao

8/10 Good

Vivek, Blr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Inox, inexpensive and okay stay
Relatively convenient, breakfast was okay and lasts till 10 but can be in till 10.15. No great shakes, pillows are average and so is the food. For price paid it is okay
Response from Kenneth on Sep 19, 2015
Dear Guest, Greetings from The Central Park Hotel. We thank you for staying with us during your visit to Pune. We also appreciate your review on Expedia and will certainly look into the issues you have faced. We look forward to have you back when in Pune. Regards, Kenneth Ferrao Front Office Manager

10/10 Excellent

D. C Rasquinha, Doha, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel experience.
We checked in at 3 PM but our room was not ready but we had to wait only 10 minutes. The suite room on the 6th floor given to me initially had a problem with the safe (which could not be fixed straightaway) and the AC was also not working well. However the receptionist was very helpful and apologetic and immediately gave us a Japanese themed suite with wooden floors on the fifth floor which was superb. We stayed for 7 nights. Everything from the room service, cleanliness, reception staff was excellent. Breakfast was excellent with a lot of variety, best suited to Indians, however there was enough to keep an international traveler satisfied. Location was brilliant as it is central but in a quiet area. There is an INNOX theater complex next door with a McDonald's which was convenient. There are also 2 fine dining restaurants in an adjacent building which were good and served alcohol also. Plenty of autos are available at the entrance. Kayani bakery is a five minute auto drive away. All major malls and Koregaon park are easily accessible by auto or radio-taxi. However no grocery or small shops close by. The wireless internet connection was good overall. The concierge staff were very helpful at the time of checkout and even weighed our bags to check that we were not overweight for the local flight. Thanks to the hotel management and staff for an excellent stay.
Response from Kenneth on Apr 25, 2015
Dear Guest, We at “The Central Park Hotel” would like to take this opportunity to thank you for staying with us while your visit to Pune. We appreciate the valuable time you took to share your comments on Expedia and are glad that you enjoyed your stay with us. We look forward to welcoming you again on your next visit to Pune. Regards, Kenneth Ferrao

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Kenneth on Jul 16, 2015
Dear Guest, Greetings from The Central Park Hotel. We thank you for staying with us during your visit to Pune. We look forward to have you back when in Pune. Regards, Kenneth Ferrao Front Office Manager

4/10 Poor

viral bhayani, india

Disliked: Property conditions & facilities
average
swimming pool was messy
Response from Kenneth on Sep 19, 2015
Dear Guest, Greetings from The Central Park Hotel. We thank you for staying with us during your visit to Pune. We also appreciate your review on Expedia and apologies for the inconvenience with the swimming pool. We look forward to have you back when in Pune. Regards, Kenneth Ferrao Front Office Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Location and Easy Access to Shopping Areas
The Rooms were small, but neat and comfortable.This hotel is also closer to major shopping areas in Pune. Breakfast options needs to be improved.
Response from Kenneth on Apr 25, 2015
Dear Guest, We at “The Central Park Hotel” would like to take this opportunity to thank you for staying with us while your visit to Pune. We have noted your comment about the pool and apologies for the inconvenience. We appreciate the valuable time you took to share your comments on Expedia and are glad that you enjoyed your stay with us. We look forward to welcoming you again on your next visit to Pune. Regards, Kenneth Ferrao

8/10 Good

Verified traveller

Liked: Room comfort
Response from Kenneth on Sep 19, 2015
Dear Guest, Greetings from The Central Park Hotel. We thank you for staying with us during your visit to Pune. We look forward to have you back when in Pune. Regards, Kenneth Ferrao Front Office Manager

6/10 Okay

Ajith Varma

Liked: Cleanliness, room comfort
Response from Kenneth on Sep 19, 2015
Dear Guest, Greetings from The Central Park Hotel. We thank you for staying with us during your visit to Pune. We look forward to have you back when in Pune. Regards, Kenneth Ferrao Front Office Manager

8/10 Good

Shubham, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Fantastic
Response from Kenneth on Sep 19, 2015
Dear Guest, Greetings from The Central Park Hotel. We thank you for staying with us during your visit to Pune. We also appreciate your review on Expedia. We look forward to have you back when in Pune. Regards, Kenneth Ferrao Front Office Manager

8/10 Good

Sup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Kenneth on Sep 19, 2015
Dear Guest, Greetings from The Central Park Hotel. We thank you for staying with us during your visit to Pune. We look forward to have you back when in Pune. Regards, Kenneth Ferrao Front Office Manager

2/10 Terrible

rumy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
not a 4 star
This is a 3 star hotel at best. Service is horrible, the don't allow guests at any time and overall pleasantries were missing
Response from Kenneth on Sep 19, 2015
Dear Guest, Greetings from The Central Park Hotel. We thank you for staying with us during your visit to Pune. We also appreciate your review on Expedia and apologies for the inconvenience. We have taken the matter seriously and you will find a huge difference in our services. We look forward to have you back when in Pune. Regards, Kenneth Ferrao Front Office Manager

8/10 Good

Ashutosh, Chandigarh, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location. Good place to stay
Central location, Next to Inox, near to MG Road. About 25 minutes from the airport. Good food.
Room and bed
Room
Entrance to room
Response from Kenneth on Jul 16, 2015
Dear Guest, Greetings from The Central Park Hotel. We thank you for staying with us during your visit to Pune. We also appreciate your review on Expedia. We look forward to have you back when in Pune. Regards, Kenneth Ferrao Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Kenneth on Sep 19, 2015
Dear Guest, Greetings from The Central Park Hotel. We thank you for staying with us during your visit to Pune. We look forward to have you back when in Pune. Regards, Kenneth Ferrao Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Central Park Hotel, Pune
Im a business traveler who recently spent 18 days at Central Park Hotel. I very much enjoyed my stay, accomadations exceeded my expectations. Hotel staff went out of there way to make my stay as comfortable as possible. This was my first trip to India so I was nervous about stay. After just a few days at hotel felt very comfortable. Hotel arranged sight seeing tour with personal driver and made sure my safety was there top concern. Restraunts at hotel offered some of the finest food I have enjoyed equal to that of any 4 star establishments I have visited in my travels. Company I work for was also happy with the rates the hotel offered definitly best quality for price we have encountered. Plan to stay again in future if I return to area. Only complaint I have for hotel is coffee is a bit too strong at breakfast buffet (and I am known for enjoying my coffee stronger than most). Craig M. Detroit,MI

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nargiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Great Hotel!
The room is large and clean. There are very nice germany style restauran with brewery.